bb083502-7906-4367-9851-831def55fad2
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Dedicated senior-level executive offering over 5 years of consistent career progression in the areas of operations and warehouse management for a multi-million-dollar, global enterprise. Expert in ensuring operational efficiency, workflow management, process development, production performance, and low-cost solutions. Strong ability to lead cross-functional teams and collaborate with business leaders as well as build and cultivate strategic relationships with internal and external stakeholders and business partners.
08-year tenured leadership, education, and evaluation professional adept at helping organizations optimize their performance through professional and organizational development. Strong ability to acquire and retain high-levels of talent through creating and implement training, coaching, and mentoring programs. Visionary executive equipped with an entrepreneurial mindset and in-depth knowledge of business operations and development on a global level.
Highly-ethical, qualified Non-Profit Professional armed with extensive experience developing and executing strategic plans to lead organizations business development, financial growth, and long-term sustainability. Superb ability to succeed in challenging, high-pressure, deadline-driven environments.
Employment history
- Read and interpret blueprints, technical drawings, schematics, or computer-generated reports.
- Assist drafters in developing the structural design of products using drafting tools or computer-assisted design (CAD) or drafting equipment and software.
- Research, design, evaluate, install, operate, and maintain mechanical products, equipment, systems and processes to meet requirements, applying knowledge of engineering principles.
- Confer with engineers or other personnel to implement operating procedures, resolve system malfunctions, or provide technical information.
- Recommend design modifications to eliminate machine or system malfunctions.
- Conduct research that tests or analyzes the feasibility, design, operation, or performance of equipment, components, or systems.
- Provide feedback to design engineers on customer problems or needs.
- Oversee installation, operation, maintenance, or repair to ensure that machines or equipment are installed and functioning according to specifications.
- Investigate equipment failures and difficulties to diagnose faulty operation, and to make recommendations to maintenance crew.
- Develop and test models of alternate designs and processing methods to assess feasibility, operating condition effects, possible new applications and necessity of modification.
- Solicit new business and provide technical customer service.
- Specify system components or direct modification of products to ensure conformance with engineering design and performance specifications.
- Apply engineering principles or practices to emerging fields, such as robotics, waste management, or biomedical engineering.
- Write performance requirements for product development or engineering projects.
- Estimate costs and submit bids for engineering, construction, or extraction projects, and prepare contract documents.
- Establish or coordinate the maintenance or safety procedures, service schedule, or supply of materials required to maintain machines or equipment in the prescribed condition.
- Study industrial processes to determine where and how application of equipment can be made.
- Design test control apparatus or equipment or develop procedures for testing products.
- Supervise and coordinate the work of camera, lighting, design, and sound crewmembers.
- Plan details such as framing, composition, camera movement, sound, and actor movement for each shot or scene.
- Direct live broadcasts, films and recordings, or non-broadcast programming for public entertainment or education.
- Organize and string together raw footage into a continuous whole according to scripts or the instructions of directors and producers.
- Review assembled films or edited videotapes on screens or monitors to determine if corrections are necessary.
- Trim film segments to specified lengths, and reassemble segments in sequences that present stories with maximum effect.
- Write and edit news stories from information collected by reporters and other sources.
- Hire directors, principal cast members, and key production staff members.
- Arrange financing for productions.
- Coordinate the activities of writers, directors, managers, and other personnel throughout the production process.
- Supervise and coordinate the work of camera, lighting, design, and sound crewmembers.
- Plan details such as framing, composition, camera movement, sound, and actor movement for each shot or scene.
- Direct live broadcasts, films and recordings, or non-broadcast programming for public entertainment or education.
- Confer with technical directors, managers, crew members, and writers to discuss details of production, such as photography, script, music, sets, and costumes.
- Study and research scripts to determine how they should be directed.
- Communicate to actors the approach, characterization, and movement needed for each scene in such a way that rehearsals and takes are minimized.
- Compile cue words and phrases, and cue announcers, cast members, and technicians during performances.
- Collaborate with producers to hire crewmembers such as art directors, cinematographers, and costumer designers.
- Establish pace of programs and sequences of scenes according to time requirements and cast and set accessibility.
- Collaborate with film and sound editors during the post-production process as films are edited and soundtracks are added.
- Create graphics for television broadcasts.
- Identify and approve equipment and elements required for productions, such as scenery, lights, props, costumes, choreography, and music.
- Prepare, rewrite and edit copy to improve readability, or supervise others who do this work.
- Verify facts, dates, and statistics, using standard reference sources.
- Read copy or proof to detect and correct errors in spelling, punctuation, and syntax.
- Develop story or content ideas, considering reader or audience appeal.
- Supervise and coordinate the work of camera, lighting, design, and sound crewmembers.
- Plan details such as framing, composition, camera movement, sound, and actor movement for each shot or scene.
- Write and edit news stories from information collected by reporters and other sources.
- Hire directors, principal cast members, and key production staff members.
- Arrange financing for productions.
- Organize material and complete writing assignment according to set standards regarding order, clarity, conciseness, style, and terminology.
- Maintain records and files of work and revisions.
- Edit, standardize, or make changes to material prepared by other writers or establishment personnel.
- Select photographs, drawings, sketches, diagrams, and charts to illustrate material.
- Adapt teaching methods and instructional materials to meet students’ varying needs, abilities, and interests.
- Maintain accurate and complete student records as required by laws or administrative policies.
- Assign and grade class work and homework.
- Prepare and administer written, oral, and performance tests, and issue grades in accordance with performance.
- Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accounting, principles of marketing, and operations management.
- Initiate, facilitate, and moderate classroom discussions.
- Prepare course materials such as syllabi, homework assignments, and handouts.
- Evaluate and grade students’ class work, assignments, and papers.
- Evaluate and grade students’ class work, assignments, and papers.
- Prepare and deliver lectures to undergraduate or graduate students on topics such as financial accounting, principles of marketing, and operations management.
- Initiate, facilitate, and moderate classroom discussions.
- Prepare course materials such as syllabi, homework assignments, and handouts.
- Keep abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional organizations and conferences.
- Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.
- Maintain regularly scheduled office hours to advise and assist students.
Education
Skills
2f6d279a-3a3e-46b1-81b8-21ca1fce20f8
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
I am fluent in Vietnamese, English, and understandable Cantonese.
Employment history
North Jeffreyhaven, New Mexico
Brentonfurt, Texas
Education
- Gottlieb University – Melonyton, Texas
- Schiller University – North Reynaport, Vermont
Skills
c9905e3a-f0a0-4486-b973-8505f9ff2804
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
- Maintain the resort for high customer satisfaction.
- Resolve customer complaints.
- Compile and maintain record and bookkeeping.
- Compliance with business licenses and other statutory agencies.
- Staff training and motivation for better performance of work force.
Employment history
Harrisonfort, Virginia
- Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
- Greet and register guests.
- Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.
- Monitor the revenue activity of the hotel or facility.
- Train staff members.
- Observe and monitor staff performance to ensure efficient operations and adherence to facility’s policies and procedures.
- Coordinate front-office activities of hotels or motels, and resolve problems.
- Participate in financial activities such as the setting of room rates, the establishment of budgets, and the allocation of funds to departments.
- Collect payments and record data pertaining to funds and expenditures.
- Manage and maintain lodging facilities.
- Interview and hire applicants.
- Prepare required paperwork pertaining to departmental functions.
- Receive and process advance registration payments, mail letters of confirmation, or return checks when registrations cannot be accepted.
- Assign duties to workers, and schedule shifts.
- Develop and implement policies and procedures for the operation of a department or establishment.
- Purchase supplies, and arrange for outside services, such as deliveries, laundry, maintenance and repair, and trash collection.
- Perform marketing and public relations activities.
Lake Yajairaton, Oklahoma
- Plan and establish work schedules, assignments, and production sequences to meet production goals.
- Plan and establish work schedules, assignments, and production sequences to meet production goals.
- Inspect materials, products, or equipment to detect defects or malfunctions.
- Keep records of employees’ attendance and hours worked.
- Requisition materials, supplies, equipment parts, or repair services.
- Maintain operations data, such as time, production, and cost records, and prepare management reports of production results.
- Arrange for disposal of waste byproducts
Port Calebmouth, Virginia
- Evaluate and grade students’ class work, assignments, and papers.
- Prepare and deliver lectures to undergraduate engineering course.
- Initiate, facilitate, and moderate classroom discussions.
- Prepare course materials such as syllabus, homework assignments, and handouts.
- Maintain student attendance records, grades, and other required records.
- Plan, evaluate, and revise curricula, course content, and course materials and methods of instruction.
- Participate in campus and community events.
- Act as advisers to student organizations.
Education
- The Mueller Academy – Karleneton, Georgia
- Bogisich Academy – Joettamouth, North Carolina
- Northern Waters Institute – Cruickshankton, Virginia
Skills
ae9c15b1-e1de-439d-8862-69e4fe02c4a1
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Construction and Designing : includes from developing of business idea on papers to an actual place for conducting business i.e. making of new food hut which constitutes restaurants and banquet
- Managerial and training skills : Apart from managing the staff to work efficiently, training them with hospitality as well cooking skills.
- Marketing skills and development : Emphasizing over need and demand of consumer through launching offers and interacting with bloggers as well as other social media activities
- Customer Satisfaction: the basic but the foremost thing to impress consumer and provide the best services and environment
- Sales Management : Managing and improving the sales of the company by reviewing market conditions and consumer needs.
- Business Development: Enhancing managerial skills as well as staff output in order to full fill the utmost requirement of consumer. Detailing and creating work friendly environment for staff
- Marketing skills and strategies: Along with understanding the market condition and the utmost competition, deciding the promotion methods as well as personnel and media for same
- Customer Interaction and Satisfaction: Negotiating , convincing and taking feedback for to satisfy consumer doubts
- Ending the year sales in a good profit number
Education
Skills
3714bf57-35d7-42e2-81cc-4c5eac2615ff
Andrew Smith
Professional Summary
Experience
- Developing strategic plans
- Implementing company policy
- Maintaining a dialogue between shareholders and the board
- Controlling finance and budget
- Building and maintaining an effective management team
- Configuration manager for 14 unit C130H aircraft
- Carried out logistician task specifically for C130H
- Technical member in C130H Avionics Upgrading Programme 2
- Programme Manager ST 18 Years for C130H aircraft (M30-14) carried out by RMAF
- Managing and maintaining the engines, propeller and landing gear tires for C130H
- Carried out engineering management for 4 units C130H aircraft, multiple AGSE & AGSV and 126 maintenance crews
- RMAF representative in HOC, IEMP and TCG as a C130H aircraft system engineer
- Carried out logistic management
- Carried out engineering management for 10 units C130H aircraft, multiple AGSE & AGSV and 183 maintenance crews
- Carried out logistic management
- RMAF representative in HOC, IEMP and TCG as a C130H aircraft system engineer
- Maintaining 10 units of C130H aircraft at 1st line
- Carried out technical analysis, cause of defect investigation
- Planning and executing on aircraft schedule servicing
Education
Professional Qualification / Membership / Affiliation
Awards / Recognition
Courses
References
Personal Info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
5935fa24-2193-4fc8-8377-86528fca7bf7
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Direct or coordinate an organization’s financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Confer with board members, organization officials, or staff members to discuss issues, coordinate activities, or resolve problems.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
- Answer user inquiries regarding computer software or hardware operation to resolve problems.
- Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Develop training materials and procedures, or train users in the proper use of hardware or software.
- Install and configure new equipment, including operating software or peripheral equipment.
- Direct or coordinate an organization’s financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Negotiate with suppliers or customers to improve supply chain efficiency or sustainability.
- Test equipment to ensure proper operation.
Education
Skills
7640c772-1029-4415-900e-ae88efe5db31
Andrew Smith
Professional Summary
Employment history
MANAGING DIRECTOR AT STATE BANK OF INDIA
EVENT MANAGING STUDENT TRAINER
DATA ENTRY OPERATOR
- Confer with process engineers, plant operators, flavor experts, and packaging and marketing specialists to resolve problems in product development.
- Develop new food items for production, based on consumer feedback.
- Inspect food processing areas to ensure compliance with government regulations and standards for sanitation, safety, quality, and waste management standards.
- Search for substitutes for harmful or undesirable additives, such as nitrites.
- Cultivate, breed, and grow aquatic life such as lobsters, clams, or fish.
- Supervise biological technicians and technologists and other scientists.
Education
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
f17b6f6a-f8e8-4626-940e-45675128efdf
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
As Managing Director I oversee all aspects of the business, including product development, business development and all financial management aspects. In time responsibilities will also include recruitment.
Bevucation is a global business with initial customers in the US, so all of the above occurs on an international basis.
Key responsibilities included:
- Development and execution of global strategies to achieve organisational corporate and cultural objectives
- P&L responsibility (revenue actuals of AUD$20m+ Duty Free)
- Strategic relationship development & management,
- Global talent acquisition and people management
- Participation in a range of strategic activities as a part of the Executive Leadership Team
Key responsibilities of this large regional membership-based not-for-profit included:
- working with the Board and other key stake-holders and overseeing a small but high performing team to deliver all aspects of the IBC business plan. Key objective was successfully improving financial performance
- developing strategies to retain and grow membership, whilst lobbying on behalf of the regional business community
- stakeholder engagement, covering all tiers of Government at both a political and bureaucratic level, as well as key industry bodies, media and the general community
- represent the Illawarra business community on a number of local bodies, covering Local, State and Federal government interests
- develop and execute strategies to meet revenue targets
- develop and nurture relationships at executive levels
- act as the conduit between external client requirements and internal technical service delivery
- project manage new business and assume accountability for delivery of all contracted works as per tendered solutions
- development of strategies to achieve sales targets for what was then relatively new and innovative technology in traditional industries
- cold calling at industrial sites, particularly new sub divisions
- route planning to ensure the most effective time management as the sole resource covering the booming growth of Perth
- responsibility for all instrument and avionics equipment on the F/A-18 Hornet multi-role figher
- responsibility for all instrument and avionics equipment on the P3-C Orion maritime patrol aircraft
- recruitment officer covering the territory from the NSW Central Coast, north to Coffs Harbour
Education
Skills
01bfd916-52a7-47ff-9929-d80136c91d91
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Responsible for management and operations of Newcastle business including human resources and financial management.
- Primary provider of financial planning services to all clients including advice on investments, superannuation, personal insurance, estate planning and SMSF.
- Provision of comprehensive financial planning services to an extensive client base including advice on investment, personal insurance, superannuation, retirement planning, wealth creation and estate planning.
- Facilitation of face to face client meetings for initial, advice presentation and ongoing review.
- Client data collection to build understanding of client prior to providing financial advice.
- Trust and rapport building with clients by illustrating an authentic commitment to putting their needs first.
- Research into investment, insurance and superannuation products
- Advice report preparation including Statements of Advice and review reports.
- Ongoing involvement in investment committee including role of Chair from 2008.
- Research and preparation of Statements of advice
- Assistance to Financial Planners in advice preparation and product research
Education
Skills
4564252b-a323-4b8e-9c6a-24411a613c7a
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Visionary, results-driven, senior-level professional equipped with an Masters Degree and years of verifiable success in the areas of business development, financial performance, strategic planning, marketing, and multi-unit operations management. Proven leader with a solid reputation and extensive experience in a wide-range of industries. Strong ability to utilize a wide-range of transferable skills and knowledge to consistently exceed expectations. Dedicated to driving and improving operational excellence and successfully guide organizations including start-ups and small businesses through launch and continuous development.
Employment history
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Analyze internal processes and recommend and implement procedural or policy changes to improve operations, such as supply changes or the disposal of records.
- Gather and organize information on problems or procedures.
- Analyze data gathered and develop solutions or alternative methods of proceeding.
- Interview personnel and conduct on-site observation to ascertain unit functions, work performed, and methods, equipment, and personnel used.
- Plan study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, or cost analysis.
- Direct or coordinate an organization’s financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Analyze operations to evaluate performance of a company or its staff in meeting objectives or to determine areas of potential cost reduction, program improvement, or policy change.
- Prepare budgets for approval, including those for funding or implementation of programs.
- Appoint department heads or managers and assign or delegate responsibilities to them.
- Direct human resources activities, including the approval of human resource plans or activities, the selection of directors or other high-level staff, or establishment or organization of major departments.
- Establish departmental responsibilities and coordinate functions among departments and sites.
- Direct or coordinate activities of businesses involved with buying or selling investment products or financial services.
- Represent companies in negotiating contracts and formulating policies with suppliers.
- Direct and coordinate activities of personnel engaged in buying, selling, and distributing materials, equipment, machinery, and supplies.
- Prepare and process requisitions and purchase orders for supplies and equipment.
- Analyze market and delivery systems to assess present and future material availability.
- Participate in the development of specifications for equipment, products or substitute materials.
- Review purchase order claims and contracts for conformance to company policy.
- Prepare purchase orders and send copies to suppliers and to departments originating requests.
- Seek and provide information to help companies determine their position in the marketplace.
- Collect and analyze data on customer demographics, preferences, needs, and buying habits to identify potential markets and factors affecting product demand.
- Conduct research on consumer opinions and marketing strategies, collaborating with marketing professionals, statisticians, pollsters, and other professionals.
- Resolve customer complaints regarding sales and service.
- Direct and coordinate activities involving sales of manufactured products, services, commodities, real estate or other subjects of sale.
- Determine price schedules and discount rates.
- Advise dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Direct, coordinate, and review activities in sales and service accounting and recordkeeping, and in receiving and shipping operations.
- Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.
- Represent company at trade association meetings to promote products.
- Assess marketing potential of new and existing store locations, considering statistics and expenditures.
Education
Skills
869bc126-2c5d-431f-92f9-86e71caa32bf
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Plan and direct staffing, training, and performance evaluations to develop and control our services.
- Confer with potential clients regarding our services.
- Confer or consult with IELTS Department to plan improvement in our services.
- Compile, administer, and grade examinations, or assign this work to others.
- Advise students on academic and vocational curricula and on career issues.
- Collaborate with colleagues to address teaching and research issues.
- Perform administrative duties such as serving as department head.
- Initiate, facilitate, and moderate classroom discussions.
- Keep abreast of developments in the field by reading current literature, talking with colleagues, and participating in professional organizations and conferences.
- Confer with parents and staff to discuss educational activities, policies, and student behavioral or learning problems.
- Collaborate with teachers to develop and maintain curriculum standards, develop mission statements, and set performance goals and objectives.
- Recruit, hire, train, and evaluate primary and supplemental staff.
- Adapt teaching methods and instructional materials to meet students’ varying needs, abilities, and interests.
- Observe and evaluate students’ work to determine progress and make suggestions for improvement.
Education
Skills
1dc7ff84-ec59-4783-85b5-25fb31d9f65e
Andrew Smith
Professional Summary
Employment history
> Coordinating work and guiding work force to perform their daily work. > Keeping books of account updated on daily transactions and handling cash & credit transactions.
> Reporting business progress to owners.
> Working as junior research analyst for Barclays capital.
> Preparing research reports and business analysis data.
Education
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
8166ec01-b163-4a33-be59-f8ae4fd9c607
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
West Armandoland, Oklahoma
- Managing director Organizational leadership, developing organizational acting as an internal and external figurehead growth plan consulting internally and externally, developing the business case, establishing work plans to meet strategic objectives.
- Meeting growth targets ensuring school and trainee recruitment targets are met, seeking out growth opportunities.
- Develop manuals, texts, workbooks, or related materials for use in conjunction with production materials or for training. Monitoring and evaluation using data to manage to outcomes, quality assuring internal- and external-facing processes, evaluating progress.
South Mertie, West Virginia
In fact, a teacher is a role model influencing every face of the student’s growth and developing their innate potentials, in addition to being a motivator, guide and friend.
Port Adalberto, Wyoming
Zulaufhaven, Massachusetts
Annual evaluations of proficiency and goal accomplishment are common, with the assistant principal charting progress and offering feedback to staff members.
Tremblayshire, Alabama
New Numbers, Wisconsin
Education
- Eastern Nolan Institute – Faheyview, South Dakota
- Southern Cormier – Schultzview, Texas
Skills
Other
ec1ebbe8-c31f-4386-8e21-7266b1176edc
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
- Analytic, amiable, expressive and a driver.
- Energetic and optimistic people manager and customer representative with over a decade professional experience in solving complex issues
- Awarded people manager of the month three times.
- Seasoned education professional offering 20+ years of expertise in the areas of corporate strategy and asset allocation. Success managing multiple portfolios while leading efforts in reforming human resources strategies. Senior leader in providing executives and Board of Directors with evidence and reports that influence and inform the vital decision-making process.
Employment history
- Direct recruitment/training/staff development initiatives to maximize productivity and revenue.
- Successfully increased employee retention by creating positive work environment
- Administered daily operations to ensure policies were adhered to and understood by staff.
- Cultivated strong business relationships with customers to business development.
- Planned and executed floor merchandising initiatives in collaboration with merchandise management.
- Ensured business is prepared for internal audits through analysis / preparation of quality assurance and inventory statistics.
- Oversaw the begining and end of Operations in compliance with Natioanal Departmnet.
- Managed operational polices /procedures.
- Monitored and evaluated quality.
- Administered Human Resources/ Infrastruture/ financial processes and updating files
- Managed Human Resources/ Infrastrure/ Finances/Operations.
- Provide strategic direction in the school system.
- Developed standardised curricula, assess teaching methods.
- Monitored student achievement, and encourage parent involvement.
- Revised policies and procedures
Education
Skills
63242b81-a014-44db-8d9c-6c78c88eac63
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
· Construction Of Janabikash Secondary School ,Sangachowk Sindhupalchok (Package No.4 Save The Children )
Education
Skills
f59fab5e-f388-434f-864c-305ac422488f
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Katheshire, Utah
- Design, construction, and maintenance of private villas, multi-storey buildings, and business offices.
- The company employs four full-time civil engineers, also it employs one fill-time architecture engineer plus several part-time technicians at all levels.
- Almuhandisoon Office provides training opportunities for Civil Engineering students in collaboration with local universities and institutions.
Simonisfort, Oregon
- Projects managed included the construction of Hebron City Council (to the value of half a million dollar), Ashuyuke Council Building (to the value of two hundred and seventy thousand dollar), Bani-Nai’m Council Building (to the value of three hundred and eighty thousand dollar), and several local schools (to the value over a million dollar).
Virgilport, Texas
Cronafurt, Alaska
- Managed Hartzina Settlement construction project.
- The settlement consisted of eighty six detached, semi-detached, attached houses, and subdivisions.
- Responsibilities included design of buildings, on-site supervision of construction work, material procurement, and project personnel management.
Melodyton, Oklahoma
- Responsible for site excavation and filling, infrastructure layout, and project subcontract coordination.
Education
- East Muller University – Richiehaven, Hawaii
- Eastern Feeney – South Shawana, Hawaii
Languages
Skills
Awards
Professional Membership
83d3d7d4-b5c9-44c4-b620-203566c09e81
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
West Chris, Maine
Pacochaview, West Virginia
New Darell, Florida
Make computer works such as proforma invoice, lc documents and e-mail communication.
Port Kenneth, Arkansas
- Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job success.
- Collect information and make judgments through observation, interviews, and the review of documents.
Auerstad, Hawaii
meet with buyer such as Walmart, C & A on new development.
New Maryln, Missouri
computer works , communication with buyer.
check accounts and finance.
North Edisonburgh, Hawaii
Lake Reinaldo, Kansas
Education
- Kshlerin Academy – North Elviafort, Maryland
- East Zulauf University – Armstrongfort, Illinois
- The Wehner Institute – Tamikafort, Mississippi
Skills
47908d8c-200c-471d-89e3-0a3f68f347d5
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Plan, administer and control budgets for contracts, equipment and supplies.
- Direct or coordinate the supportive services department of a business, agency, or organization.
- Monitor the facility to ensure that it remains safe, secure, and well-maintained.
- Prepare and review operational reports and schedules to ensure accuracy and efficiency.
- Set goals and deadlines for the department.
- Oversee the maintenance and repair of machinery, equipment, and electrical and mechanical systems.
- Participate in architectural and engineering planning and design, including space and installation management.
- Manage leasing of facility space.
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Monitor or track project milestones and deliverables.
- Confer with project personnel to identify and resolve problems.
- Develop and manage work breakdown structure (WBS) of information technology projects.
- Submit project deliverables, ensuring adherence to quality standards.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends.
- Direct or coordinate activities of project personnel.
- Initiate, review, or approve modifications to project plans.
- Perform risk assessments to develop response strategies.
- Monitor the performance of project team members, providing and documenting performance feedback.
- Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
- Develop implementation plans that include analyses such as cost-benefit or return on investment (ROI).
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Monitor or track project milestones and deliverables.
- Confer with project personnel to identify and resolve problems.
- Develop and manage work breakdown structure (WBS) of information technology projects.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends.
- Direct or coordinate activities of project personnel.
- Establish and execute a project communication plan.
- Assign duties, responsibilities, and spans of authority to project personnel.
- Schedule and facilitate meetings related to information technology projects.
- Perform risk assessments to develop response strategies.
- Monitor the performance of project team members, providing and documenting performance feedback.
- Negotiate with project stakeholders or suppliers to obtain resources or materials.
- Identify need for initial or supplemental project resources.
- Identify, review, or select vendors or consultants to meet project needs.
- Develop and manage annual budgets for information technology projects.
- Assess current or future customer needs and priorities through communicating directly with customers, conducting surveys, or other methods.
Education
Skills
88733f4a-cf3c-4ce5-b7e0-625da34c3b43
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Extensive expertise and experience in all legal, financial, environmental, marine and safety matters regarding traveling to the high latitudes. Very good background knowledge of the flora, fauna, geography and history of Svalbard, Greenland and Antarctica.
Have organised around one hundred trips and worked as guide or expedition leader on probably half of them. Know most of the touristic hotspots and also many unknown regions such as the south-east coast of Greenland.
Can drive Zodiacs, safely handle rifles and have experienced three distress situations with guests at sea as expedition leader (grounding incl. abandon ship, MOB, engine failure in high seas near coast and ice bergs). Have successfully managed two close encounters (20-30 M) with polar bears.
Employment history
West Omer, Maine
- Sales consultants
- Product managers (plan, calculate and execute complete seasons to Greenland & Svalbard, and for individual trips to Antarctica).
- Ship managers, DPA, complete crew.
- Marketing & communication experts (online, SEO, SEA, trade shows, phone, own brochures & magazines).
- Accounting & controling department.
- Devised and implemented apprentice programme (tourism, marketing & guides)
Lake Tommy, New Mexico
Represented the international service devision within the head office and in country organisations as well as towards the board.
Development and pitch of after sales service concepts to increase the yield of the service division.
East Terrellview, New York
Full budget and contribution responsibility for the department. Reported to European Service Manager and was part of the European Service Managers core team, developing and implementing pan-European service strategies to increase service revenues and yield.
West Shaunte, Alaska
Coordinated the introduction and data maintenance of an ERP system for the timely and cost effective processing of orders to the needed quality Level.
Rodrigueztown, Nevada
Full responsibilityfor the department with four dispatchers and around 150 technical staff (engineers, mechanics, electricians, welders, fork lift drivers).
- Hire employees and hiring-related paperwork.
- Development of training measures for the extension of certain certificates and the attainment of a higher qualification levels.
- Responsible for price negotiations with clients.
- Analysis of client workflows as a basis for acquisition of new orders as 3rd party contractor.
- Develop and implement recruiting strategies to meet current or anticipated staffing needs.
South Lovellahaven, Arizona
- Examine vehicles, compile estimates of repair costs, and secure customers’ approval to perform repairs.
- Repair and rebuild engines.
Education
- West Washington Institute – Ozzieshire, Illinois
- South Hamill – Reichelfurt, Kansas
- North Wilderman Institute – Jacobschester, Oregon
- South Quigley Academy – Claribelside, Georgia
- Aufderhar College – Abbymouth, Florida
Skills
4cbf570f-9305-475c-9b28-daa7d906994d
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- It is a rideshare service business.
- Target market is students who live in Brampton.
- The key responsibility is to drop students at college on time.
- Create routes and schedules of cars for the next day.
- Keep records of customers’ payments.
- Record inquiries, complaints as well as actions taken.
- Loading and off-loading trailers as per the assignment.
- Take Precautions and follow rules while operating forklift.
- Perform maintenance on vehicles such as recharging batteries.
- No broken product should go in trailer as it can spoil customer relations, meet daily deadlines.
- Deliver goods to customers in time.
- All three product types should be placed in their respective storages.
- Give a credit for a damaged product as customers’ satisfaction is our highest priority.
- Verify contents, present bills to customer and get them signed.
- Report delays, accidents, or other traffic situations to customers.
Education
Languages
Skills
64258c4e-6570-40e1-a9cb-53c2ff308d8e
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
My core belief as a business professional and leader that lasting success and growth comes from the powerful combination of open, unbiased dialogue, constant communication, and inherent individual accountability.
I find great satisfaction in leading teams which institute forward-thinking technology solutions to create lasting value for customers.
Employment history
- Responsible for a team of 40+ Tier 2 and Tier 3 Cyber Security technical solutions architects globally.
- Strategic Leader of Verizon Enterprise Security services line of business. Direct ownership and involvement in:
- Customer sales and opportunity development
- Post-sale customer management
- Sales operations and pipeline management
- P&L financials, business operations
- Strategic business planning
- GTM Messaging and activity planning
- Staff skills development
- Line of Business Profile:
- $300M+ Annual Revenues
- Consistent YoY bookings and revenue growth
- Recognized leader by analysts in both Managed and Professional Security Services
- Global Presence of sales, sales engineering, professional services, 24×7 operations
- Responsible for business SME activities supporting Verizon and IBM Corporate Development teams through M&A due diligence and signature lead-up activities.
- Deal Characteristics Included:
- ~$400M Revenue LOB
- Fixed Assets, 1100+ FTEs, 380+ Contractors, 750+ Commercial and Public Sector customer contracts, 16 data center locations globally
- 18 DMO Workstreams, 9 TSAs required for deal close
- Responsible for all products in Verizon Enterprise Solutions Cloud and IT Solutions offerings, including:
- Global Enterprise Cloud
- Enterprise Cloud Federal Edition
- Enterprise Application Management Services
- IT Professional Services
- Data Management and Disaster Recovery Services
- Responsible for all aspects of product life cycle from concept through launch, optimization, and decommission.
- Managed a global team of 40 product management professionals
- Strategic Leader of Verizon Enterprise IT Services line of business ($400M+ Annual Revenues).
- Direct ownership and involvement in:
- Analyst briefings
- Press and Media statements and interviews
- Customer sales and opportunity development
- P&L financials, business operations
- Strategic business planning
- GTM Messaging and activity planning
Verizon Lean Six Sigma is a 2-year, nomination based process engineering department focused on leveraging Lean
Six Sigma techniques to improve under-performing business processes.
- Responsible for optimizing and consolidating business critical enterprise systems supporting all components of Quote to Cash customer life cycle.
- Delivered $96M of process transformation benefits to VES Cloud, Professional Services, and Security
services organizations. - Led formation and successful delivery of multi-project programs to generate:
- 35% reductions in Quote to Order timelines
- 85% reductions in excess inventory
- 99% reductions in inaccurate Enterprise Software License tracking
- Responsible for leading a global team of 65+ individuals focused on Enterprise IT Transformation and Modernization as part of Verizon Enterprise suite of solutions.
- Attained 40% overall growth of revenues and contribution margin
- Consistently attained team utilization and revenue targets
- The IT Solutions Professional Services team consisted of highly technical engineers (Cloud, Virtualization, *NIX, Network, Storage, Windows, DBA), project and program managers, principal-level managers and internal business process owners.
- Project profiles executed by this team included
- Virtualization and cloud migrations
- Migrations of mission critical Enterprise IT environments as part of full IT transformations
- Design, build, and deployment of Enterprise eCommerce environments
- Business continuity/disaster recovery implementations
- Directed a team consisting of Professional Services engineers, project managers, and dedicated customer engineering staff focused on the design, build, and ongoing improvement of mission critical customer IT systems.
- KPI driven improvement actions of ITIL services (Incident, Problem, Service, Change)
- Greenfield design and build of mission critical systems
- Transfer to 24×7 operations centers
- Ongoing escalation support
- Direct, on-site customer facing interaction
- Financial management of both professional and steady-state services
Fully Dedicated Client Executive for a 24×7 securities lending consortium of leading Wall Street financial institutions.
During this period, Totality was acquired by Verizon.
- Managed a 20 member team of Tier 3 and Technical Shift Leads in a 24×7 operations center.
- Responsible for exceeding customer uptime and availability SLAs.
- Final escalation point for issue resolution prior to executive leadership engagement.
- Established and tracked operational KPIs for continuous improvement.
- Technical architect for Xuma’s shared infrastructure services supporting multiple clients.
- Linux, Solaris Systems Administration
- Web and Application Server design, build, run
- Network Appliance Administration (Load Balancer, Switch, Firewall)
- Short-term contract engineer for Linux, Solaris, HP-UX, Data General mid-range systems.
- Responsible for Y2K compliance attestations for in-scope mid-range systems throughout California.
- Responsible for application development of semiconductor fabrication plant automation system.
- The automated system replaced manual, paper-based tracking of semiconductor lots through the fabrication process.
Education
Skills
17c2f8c3-00d5-4a3f-a48e-03687dd3e0fd
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Formulating and Successfully implementing Company Policy
- Directing Strategy towards the profitable growth and operation of the company.
- Closely monitoring the operating and financial results against plans and budgets.
- Taking remedial action where necessary and informing the board of significant changes.
- Assuming full accountability to the board for all company operations.
- Developing strategic operating plans that reflect the longer-term objectives and priorities established by the board
- Support the corporate automatic effort through the development of new software systems and the maintenance/ modification of existing systems.
- Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct.
- Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment.
- Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.
- Communicate with staff or clients to understand specific system requirements.
- Provide advice on project costs, design concepts, or design changes.
- Verify stability, interoperability, portability, security, or scalability of system architecture.
Education
Skills
Languages
29065b01-df35-4ef9-86af-d22d53d6986d
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
Karriton, Tennessee
Walkerland, Connecticut
- I was responsible for the Human and Material Resources managment at Spot Repair Area, Finish Deck Lack Area and Tefla Area in order to comply with the high quality standars the Audi customers require.
- I was responsible to assure tack time and on time delivery.
- I was responsible for solving quality issues at the processes combining efforts with quality assurement and manufacturing departments.
- Confer with other Gruppenleiter to coordinate operations and activities between departments.
- I Keeped records of employees’ attendance, vacations and hours worked using SAP ERP system.
- I improved the 5S’ system
Port Wilton, Hawaii
- I was responsible for Human Resources, up to 5 supervisors and 60 employees.
- I was responsible for Equipment, cleaning system furnace, Wagner powder painting system, painting furnace and product packing lines.
- I was responsible of Packaging and Painting Materials in order to get the best productivity, quality and efficiency results in refrigeration and air conditioning systems components manufacture.
- I followed up production program and priorities in order to achieve on time deliveries.
- I was Team group leader to solve clients complains.
- I made Process improvements at production lines.
- I implemented and improved 5S’ program.
- I had active participation on Production and process cost saving program.
- I had active Trouble shooting participation along with product engineering, quality assurance, process engineering, purchasing etc.
- I was Monthly meeting leader and had trouble follow up meeting participation.
South Angeline, Connecticut
- I was Human Resources responsible, up to 7 supervisors and 100 employees.
- I was Equipment responsible, 3 reflow furnaces, 15 production lines, MIG welders and leak test equipment.
- I was Raw materials responsible in order to get the best productivity, quality and efficiency results in refrigeration and air conditioning systems components manufacture.
- I Followed up production program and priorities in order to achieve on time deliveries.
- I implemented and improved 5S’ program.
- I was Monthly meeting leader and partipated in follow up meetings.
Lake Jamelburgh, Georgia
- I was responsible for Refrigeration system product and part desing, development and drawing.
- I developed New product projects.
- I develope New product samples for costumer.
- I was Responsible of new products cost analisys.
- I was Responsible of new products introduction to manufacturing process.
- I was Responsible of process, parts and products cost reduction.
Loriannbury, Kentucky
- I was Corrective and Programned Preventive Maintenance of Surface mounting technology machines (SMT), Automatic Insertion machines, Wave solder machines, test equipment (In Circuit test, RF test, Gomer test) and production lines.
- I was Human resources responsible (up to 14 test technicians, 8 SMT technicians, 3 Automatic Insertion technicians and 3 Wave Solder technicians) in order to keep in good condition and functional manufacturing equipment.
- I planned ande prepared employee work schedules.
- I inspected work performed to ensure that it meets specifications and established standards.
Awildaville, Montana
- I developed as Test Engineer auxiliary, made preventive maintenance programming and control of test equipment, spare parts quotation and purchase, and keeped procedures and documents updated to comply ISO 9002 requirements.
- I performed corrective and programmed preventive maintenance to test equipment.
- I was a Work group active member to develope test platforms for telephones and answering machines.
- I attended Test equipment such as Teradyne In circuit tester, AT&T Gomer functional test, Radio Frecuency HP 8920B RF COMMUNICATION TEST SET, Battery test equipment, Tuning test equipment, High voltage test equipment.
Tonieport, Indiana
- I operated Surface Mounting Technology machines to manufacture mobile phones, telephones and answering machines.
- I performed Daily preventive maintenance to SMT machines.
- I repared Electronic boards with mounting defects.
- I operated the following SMT Machines DEK and Fuji past printers, Fuji Glue placer. Fuji Component placer, Fuji Integrated Circuit Placer, Atmos and Electrovert reflow oven and cure oven.
Dirkville, Idaho
Education
- West Rippin Institute – Lake Madeline, New Hampshire
- Western Montana Academy – Josephinemouth, North Dakota
- North Koss College – Lynnmouth, Minnesota
- MacGyver Academy – Zemlakfort, Alabama
- West Washington Academy – Klingside, New Hampshire
- Maggio College – Goyettetown, Minnesota
- North Florida Institute – Padbergmouth, Georgia
- Corwin Academy – Port Nicholasbury, North Carolina
- Luettgen University – New Silviaburgh, Kentucky
Languages
Skills
b5a6f328-7fd2-4dc7-a44a-11173590a2f1
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Direct and control the work and resources of the Company,
- Prepare a corporate plan, annual business plan and monitor progress,
- Establish and maintain effective formal and informal links with major customers,
- Prepare, gain acceptance, and monitor the implementation of the annual budget,
- Represent the Company in negotiations with customers and suppliers.
- Direct or coordinate an organization’s financial or budget activities to fund operations, maximize investments, or increase efficiency.
- Direct, plan, or implement policies, objectives, or activities of organizations or businesses to ensure continuing operations, to maximize returns on investments, or to increase productivity.
- Training courses for PHP,
- Training courses for MYSQL,
- Training courses for SQL,
- Training courses for ECDL,
- MS Access Training instructor,
- Training courses for web design
- Training courses for System Administrator certification,
- Training courses for Support Technician,
- MS MOC and other Microsoft courses instructor
- Training courses for Help desk Technician,
- Training courses for SQL and Database administration
- Troubleshoot problems reported by users,
- Make recommendations for future upgrades,
- Maintain network and system security,
- Monitor networks to ensure security and availability to specific users, Evaluate and modify system’s
- performance,
- Design and deploy networks,
- Maintain network servers such as file servers, AD, DHCP, DNS, VPNgateways, intrusion detection
- systems
- Planin projects,
- Providing advice on the management of projects,
- Making sure that all the aims of the project are met,
- Also included responsibilities of System Engineer
- Maintaining company IT infrastructure,
- Maintaining File server, AD, DNS, DHCP, VPN, gateways,
- Planing, implementing and monitoring intrusion detection system, Maintaining desktop and laptop used by employees,
- Maintaining communication system and other responsibilities requested by Management.
- Maintain and repair audio sets
- Maintain and repair video sets
- Maintain and repair TV sets
- Manage project execution to ensure adherence to budget, schedule, and scope.
- Develop or update project plans for information technology projects including information such as project objectives, technologies, systems, information specifications, schedules, funding, and staffing.
- Prepare project status reports by collecting, analyzing, and summarizing information and trends.
- Assign duties, responsibilities, and spans of authority to project personnel.
- Schedule and facilitate meetings related to information technology projects.
- Monitor the performance of project team members, providing and documenting performance feedback.
- Manage information technology and computer systems,
- Plan, organize, control and evaluate IT and electronic data operations,
- Design, develop, implement and coordinate systems, policies and procedures,
- Ensure security of data, network access and backup systems,
- Act in alignment with user needs and system functionality to contribute to organizational policy,
- Manage staff by recruiting, training and coaching employees, communicating job expectations,
- Identify problematic areas and implement strategic solutions in time,
- Audit systems and assess their outcomes,
- Handle annual budget and ensure cost effectiveness and other responsibilities requested by Management.
- sales of products
- technical support for products
- technical support for sales department
- maintain and repair IT equipment
Education
Skills
c9805614-72ea-4259-bda9-0ea953cce024
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- It is a Rideshare service business.
- Target market is students at Conestoga who live in Brampton.
- The key responsibility is to drop students at College on time.
- Create routes and schedules of cars for the next day.
- Keep records of customers’ payments.
- Record inquiries and complaints as well as actions taken.
- Inspect product load for accuracy and safely move it around the warehouse to ensure timely and complete delivery.
- Take precautions and follow rules while driving forklift.
- Perform maintenance on vehicles such as recharging batteries.
- Get the given assignments properly done and meet daily deadlines.
- Deliver goods to customers in time.
- All three product types should be placed in their respective storages.
- Verify the contents, present bills to customers and get them signed.
- Report delays, accidents, or other traffic situations to customers.
Education
Languages
Skills
managing director
- Marketing and sales for custom log buildings and timber frame structures.
- Estimating to ensure viability of project relative to clients budget.
- Overseeing design and working along side manufacturers to ensure appropriate construction methods are employed.
- Select, contract, and oversee workers who complete specific pieces of the project, such as carpentry or plumbing.
- Schedule trades and manage procurement of all needed materials to ensure efficient execution of work on site.
- Business development and overseeing trade networks.
managing director/ceo
- Set standards, developed operational documents and approved guidelines/procedures for successful business takeoff.
- Maintained key strategic focus for the company, through constant communication flow between the board of directors and various heads of department.
- Approved work plan for all the individual units and departments, in line with organizational objectives and goals.
- Supervised fiscal activities, premium determination, tariff negotiations and provider-contracting.
- Participated in the interviewing, selection, negotiation/job pricing and hiring of all the key staff.
- Provided oversight function in the management and administrations of processes as well as represented the organization at various key stakeholders’ meetings.
managing director
- Import Distributors of Medical Device:- Orthopedic/rehabilitation medical devices / sports equipment distributors in Korea and Asia.
- Import and Export of Medical Equipment: – Export the domestic equipment of orthopedic / rehabilitation medical / sports equipment as a Global Distributor in Asia. – Export/Import Agency such as domestic and overseas orthopedic / rehabilitation medical / sports equipment.
- General Trade: – Export potential domestic cosmetics / health food overseas. – European cosmetics launched in Korea and South East Asia.
- Medical Education Business: – Southeast Asian physics / rehabilitation / occupational therapist and university students Invited hospitals and related organizations in Korea. – Other.
senior managing director
- Developed Technology investment banking department
- Oversaw installation and adoption of digital trading platform from paper-based history
- Developed Executive wealth management program to leverage investment banking operations
- Held primary role in dealing with NYSE and NASD financial regulators
managing director, founder
- Develop complex data management and analysis systems for marketing and content distribution of media and marketing content.
- Developed data compliance standards according to EU laws
- Negotiate contracts with vendors or distributors to manage product distribution, establishing distribution networks or developing distribution strategies for online media and marketing content
- Designed and implemented B2B conferences and business and pricing models
- Designed advertising campaigns on Facebook, Google and on our own web portals for our own products as well as for serving our online customers