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Andrew Smith

Professional Summary

As a Loss Prevention Officer and a Merchandiser, i am trained both in working with criminals and trained in customer service. Working as a Loss Prevention Officer enabled me to work harder and smarter as I can fit into a crowd without people thinking twice that i am undercover. While working with law enforcement everyday i think that i can strive in a workplace that revolves in enforcing the laws.

Employment history

Loss Prevention Officer, Schamberger and Sons. Carterstad, Wisconsin
Oct. 2018 – Present
Enhance security, speed loss prevention investigation times and gather critical operational intelligence with the video surveillance solution trusted by some of the world’s largest retail organization. Deal with police force on a daily basis, trained to walk/run for more than 8 hours a day.

Merchandiser, Wolf LLC. South Lincoln, Kansas
Mar. 2016 – Apr. 2016
Ensuring all products are well organized on show room floor to increase customer traffic. Helping customers load and unload furniture weighing up to 100 pounds. Also ensuring all inventory is counted properly to accurately sell units to potential buyers.  

Education

Western Hawaii Academy, South Tamekiaburgh, Oregon
Associate of Arts, Criminology, Present

West Rhode Island Institute, Kshlerinside, Maryland
High School Diploma, General, Apr. 2014

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Currently holding Firearm Licence

Licensed Security Guard

Effective Communicator English, Punjabi

Extremely efficient in problem denitrification

Decisive , well organized, result-oriented, with ability to work under pressure

Great interpersonal skills which allow me to communicate and interact with others both individually and in groups

loss prevention officer

  • Strong Presence at the Entrance throughout the shift.

loss prevention officer

  • Detect and apprehend shoplifters following proper procedure and protocol in accordance with section 494 of the criminal code
  • In partnership with the retail store management, identify risk and make recommendations to mitigate the risk of theft.
  • Work without supervision
  • Prevent or Apprehend shoplifters 

loss prevention officer/retail investigator

  • Monitor customer traffic while identifying and observing high risk individuals for product theft. 
  • Confront and apprehend individuals involved in product theft. 
  • Observing, record keeping and report writing. 
  • Complete incident reports to document all loss prevention related incidents.

loss prevention officer

  • Work with a small team of other loss prevention officers to prevent loss to the company, both internally and externally.
  • Generate reports required to challenge reversal of funds requests found to be fraudulently made.
  • Patrol retail locations inside the park both in and out of uniform and make apprehensions appropriately for theft of merchandise.
  • Investigate internal loss to the company through interviewing associates and generating detailed reports regarding the investigation.

loss prevention officer

  • Detain and apprehend shoplifters
  • Providing Security at special event venues
  • Provide thorough reports of all incidents
  • Assisting guest with guest room safes if any issues occur with device.

loss prevention officer

  • Attentive throughout the shift to Reduce Shrinkage.
  • Request customers for Bag, Trolleys and Pram checks after Billing while exiting the store.
  • Filling Incident Reports.
  • Coordinating with Staff to ensure the store meets all security and safety procedures.
  • Conducting regular Patrols in the Store.
  • Dealing with shop lifters and Law breakers with firm and fairly manner.

loss prevention officer

  • Monitor public areas for potential threats.
  • Identify potential thieves or vandals among staff or patrons.
  • Follow and confront suspected shoplifters
  • Escort visitors and any officials around the hotel.

loss prevention officer

  • Patrolling exterior and interior of the hotel’s property.
  • Escorting Intruders off property 
  • Signing In/Out keys to employees 
  • Attending daily operation meetings
  • Signing and storing incoming packages for the property and transient guest.
  • Reporting any incidents that happened on property
  • Search for potential lost items previous guests may have left on hotel property.

loss prevention officer

  • Made comprehensive reports documenting evidence of attempted theft and recoverable merchandise.
  • Work with law enforcement to detain and prosecute theft perpetrators.
  • Calmly and efficiently addressed emergency situations such as safety hazards and threats to life.
  • Patrol hotel premises to prevent loss and detect signs of intrusion by checking doors, windows and entrances.

loss prevention officer

  • Provided a defense against retail theft both internally and externally
  • Coordinated with management and maintained knowledge on all store activities and merchandise
  • Identified and analyzes asset protection risks in order to effectively develop, recommend, and implement comprehensive countermeasures designed to eliminate or minimize losses.
  • Answer telephone calls to take messages, answer questions, and provide information during non-business hours.

loss prevention officer, jb hifi

  • Maintained visible security presence to deter shoplifting and other criminal activity.
  • Provided directions and other assistance to customers as required.
  • Prepared and submitted incident reports for threats and medical emergencies.
  • Identified any potential elevator and escalator hazards and notified management accordingly.

loss prevention officer

  • Processed external thefts in an effective and professional manner
  • Apprehended and assisted with the prosecution of Shoplifters
  • Reviewed loss prevention activities with all employees regularly
  • Identified potential for loss and developed strategies to eliminate it.
  • Collaborated with law enforcement to investigate and solve external theft or fraud cases.
  • Identified, pursued, and detained suspects and perpetrators of criminal acts and issued trespass notices.

loss prevention officer

  • Protect store’s merchandise, employees and customers from potential threats.
  • Perform rotating tasks on the stores fixed posts (i.e stores entrances and exits, camera room, store’s shipping station, employee package room) to ensure absolute stability throughout the store.
  • Handle customers inquiries in a friendly manner, focused on ensuring the best possible resolution experience.
  • Identify suspicious activity on store grounds, keeping clear and strong communication with management to handle every single situation accordingly.
  • Provide strong customer support on store merchandise and sales when employees in the needed section are unavailable.
  • Greet customers in a cordial demeanor to ensure a welcoming experience.

loss prevention officer

  • Patrol all areas of the property, assist guests with any conflicts
  • Lock property entrances, conduct daily physical hazard inspections
  • Respond to accidents, administer first aid/CPR, contact EMS
  • Complete incident reports to document all security related incidents, prepare work compensation packets and administer drug tests