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Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management. Equipped with 4+ years of experience in the areas of sales, marketing, business operations and development. Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company.
Employment history
Key Accounts Manager ( Team Lead ), Kozey, Glover and Blick. West Wilfredoview, South Carolina
Dec. 2019 – Present
- Creating an inspiring team environment with an open communication culture.
- Setting clear team goals.
- Delegating tasks and set deadlines for internal team.
- Oversee day-to-day operation.
- Monitor team performance and report on metrics.
- Motivate team members.
- Listen to team members’ feedback and resolve any issues or conflicts.
Management Trainee, Hills, Metz and Streich. South Lasonya, Pennsylvania
- Handled Dealers and Corporate Sales Successfully.
- Meeting respective administration/human resource heads & Negotiations.
- Installation of Lipton vending machine
- Identification of prospective customers for the company
- Analyzing their feedback about the services of the company through a personal interaction.
- Fixing the appointment with the customer and closing the deal.
Senior Business Development Executive, Grimes and Sons. Buckridgeland, Florida
Apr. 2017 – Jul. 2017
- Cold calling and meeting clients as per
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Developing a complete understanding of key account needs
- Strategic planning to improve client results
- Meeting all client needs and deliverables according to proposed timelines
- Expanding relationships and bringing in new clients
Senior relationship manager, Fisher, Roob and Runte. West Clarisside, Utah
Oct. 2014 – Nov. 2014
To deal with financial instruments like Equity, Mutual Fund, Insurance, and Acquisition of customer and also maintain the relationship with the Existing customer.
Education
Nienow Institute, Lauraleeside, Connecticut
MBA, Marketing & Sales, Dec. 2014
East Bernhard, New Rolandaborough, New York
BBA, E-Commerce, Nov. 2012
Skills
Team Motivator
Experienced
Team Handling
Experienced
Negotiation Skills
Experienced
4718af2d-74b7-450d-8a21-595f0afbaace
Andrew Smith
Professional Summary
Graduate with an MBA and 5 years of experience in hotel operations and travel agency including guest services, sales, and guest relations. Actively seeking a management role within a growing tour management company and hotel chain where I can utilise world-class leadership and customer service skills to make an immediate impact.
Employment history
Key Accounts Manager, Lebsack, Gorczany and Kertzmann. North Dustin, Mississippi
Apr. 2020 – Present
Job Description:-
- Drive Off Line Sales through rigorous planning, forecasting and delegating the right targets to the team members
- Establish and maintain relationships with Corporates, Travel Agents, Industry influencers and key strategic partners and onboarding them.
- Strategize to achieve milestones & maintain market leadership.
- Periodic performance of team members to ensure optimal productivity from them
- Efficient Planning and Executing market-site visits within assigned region, maintain and review
- Maintain and review monthly Sales Tracker of accounts and targets
- Share regular feedback on market conditions, competition, pricing and other factors influencing on-ground sales
- Keep abreast on competition & adapt acquired knowledge in change management
Sales Associate, Mayer, Haag and Wisozk. North Robinfurt, North Carolina
Oct. 2017 – Jan. 2019
Job Description:
- Drive conversion of proposals which city Sales Managers bring and which come from other fulfillment centers.
- Responsible for interacting with multiple stakeholders in the OYO network for end-to-end query closure and conversion.
3. Maintain daily leads and business tracker, track issues leading to low conversion and highlight the same to stakeholders.
4. Responsible to keep oneself updates about latest product changes, updates in system which can facilitate conversion and generate new business.
5. Suggest and drive efficient processes to further improve conversions.
Guest Faculty, O'Reilly Group. Blandaport, Texas
Oct. 2016 – Feb. 2017
Job Description:
- Adapt teaching methods and instructional materials to meet students’ varying needs, abilities, and interests.
- Maintain accurate and complete student records as required by laws or administrative policies.
- Assign and grade class work and homework.
- Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
- Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
Sales Executive, Kessler Inc. Michaelborough, Nebraska
Apr. 2016 – May. 2016
Job Description:
Creating packages, prebook hotels for guests arrange transportation for sightseeing. Negotiate rates with hotels.
Education
South Rippin, Devinshire, Arkansas
MBA, Tourism, May. 2015
North Skiles, West Louanne, North Carolina
Bachelor of Arts, Travel and Tourism Management, Dec. 2013
Western Bartell Academy, Ionabury, New York
Plus Two, Commerce, Oct. 2010
Eastern Missouri Institute, Denesikshire, Nebraska
SSLC, Jan. 2008
Additional information
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Languages
Malayalam
English
Tamil
Skills
Communication
Computer Skills
Teamwork
Problem solving
Time Management
key accounts manager
- Managed a portfolio of 5 Telecommunications companiessuch as Vodacom, Airtel, Tigo, MTN Congo, Gabon Telecom, which generated $2M in revenues per quarter
- Met $36M in sales revenues in 2013
- Initiated and coordinated successful campaign with operators (flagship launches)
- Implemented Sales strategies with Telecommunications partners and increased by 100% Samsung IHS
- Wrote, proofed and edited sales proposals and correspondence.
- Completed on average 50 daily outbound calls generating payments and sales from clients.
- Managed all AR payments
key accounts manager
- Renewing and Increasing Deal Value for the 2 C Cycle ( 2017-2018 ) .
- Handled a team of 1 Regional Education Coach , 4 Educational Coach and 1 Collection Agent for the South Tamil Nadu region .
- Handled a portfolio of 156 schools and 8.12 Crores as a whole .
- Collected 85 % of the money by Aug 2017 ( Achievement during the role )
- Making sure that I had addresses all the issues of the clients and having a good rapport with school Key Decision Makers .
key accounts manager
- Manage Key Accounts: SSM,SVI, Shopwise/Rustans and Secondary Accounts: 7-11, Eunilane and Parco branches.
- Responsible for booking of orders and implementation of promos per account for Nivea and Scotch Brite products. This is in coordination with the Managers of the Principals.
- Coordinate with merchandisers for proper display and planogram implementation; inventory management included.
- Negotiate with Buyers for additional facings of products, inclusion of new SKUs.
- Collection of account receivables for secondary accounts
- Tracking of deliveries especially for SSM and SVI accounts
key accounts manager
- Deep dive analysis on client campaign management.
- Marketing alliances.
- Brand partnerships & management.
- Prepare budgets and approve budget expenditures.Competition analysis.
sr. key accounts manager
- Manage South India (Karnataka Kerala and AP/Telangana) for sales of Oracle Technology,
- Work with customers in IT/ITES , Manufacturing , BFSI , Higher Education and public sector
- Achieve quarterly revenue with accurate forecasting for Oracle solutions sales
- Plan and execute business development activity and territory plan to ensure pipeline and revenue goals are achieved
- Meet customers and prospects in sales territory regularly to identify opportunities
- Build long term business relationship with CXOs and decision makers to identify and address business needs and position suitable solutions
- Identify long term and short term opportunities and nurture the deals for cross selling and up selling in key accounts.
key accounts manager
- Conducted marketing activities like billboards/hoardings, flyers, danglers, light boards, look-walkers, newspaper ads, college and mall events, expo, etc
- Searched and finalised vendors for marketing activities
- Analysed campaign performance and used the reports for coming up with new ideas for promotional offers and activities
- Understanding of revenue and able to analyze data or insights to determine consumer trends
key accounts manager
- Benefitted administration by identifying and building a professional relationship with key opinion leaders for product promotion.
- Establish and maintain relationships with business customers and provide assistance with problems these customers encountered.
- Supported and promoted healthcare, life-saving equipment by conducting workshops and organizing CME programs.
- Achieved remarkable increase in sales by the introduction of strategized marketing plans of equipment to corporate hospitals.
- Responsibly determined schedules and staff requirements necessary to ensure the timely delivery of services.
- Establish work schedules and assignments for account executives, according to workload and capacity.
- Prepare activity reports to inform management of the status and implementation plans of services.
key accounts manager
- Analysing the customer behaviour and spending pattern
- Launched online ordering in 22 cities in Jharkhand & Bihar circle
- Lunched Zomato Gold in Ranchi & Patna
- Launched Zomato Ads in Ranchi, Jamshedpur & Patna
key accounts manager
- Meeting all client needs and deliverables according to proposed timelines
- Analysing client data to provide customer relationship management
- Holding weekly/monthly business review meeting with the business partners and company
- Presenting the statistical data for the business incurred
key accounts manager
- Establishing and overseeing internal budgets with the company and external budgets with the client
- Working with design, sales team, creative, advertising, logistics, managers, marketing, and team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
- Collaborating with sales team to maximize profit by up-selling or cross- selling
- Planning and presenting reports on account progress, goals, and quarterly initiatives to share with team members, stakeholders, and possible use in future case studies or company training
key accounts manager
- Resolved all issues efficiently and enhanced customer satisfaction ratings
- Boosted brand awareness, implemented promotional campaigns and employed sales tactics
- Developing a complete understanding of key account needs
- Anticipating key account changes and improvements
key accounts manager
- Cold-called leads and closed sales
- Planned annual events to strengthen brand initiatives and maximize outreach
- Used new techniques to produce more fresh leads and maintained solid conversion rate
- Maintain company database with essential account and sales information
key accounts manager
- Upsold and closed customer sales by driving product benefits around client needs
- Developed and utilised reports, helping leadership make key decisions and outperform operational targets
- Forged and nurtured impactful relationships with customers to cultivate loyalty, boosting customer satisfaction ratings
- Implemented marketing and sales campaigns to effectively brand
key accounts manager
- Responsible for Revenue, SRN availability and other key business metrics for the portfolio
- Recon – Payments, Waiver & Budget management
- Manage daily operations of branch office to meet business goals
- Operation – Opening/Blocking Properties along with Ops team
- Evaluate existing business procedures and recommend improvements
- Proactive engagement with Asset owners to ensure issue resolution, hence ensuring great customer experience.
- Design SOP & SLA as per Business Requirements
key accounts manager
- Handled the Online Campaigns for 40+ Restaurants located across Bangalore
- Helped increase footfall by generating competitor analysis, new product offerings and marketing campaigns
- Quality tracking, Online brand management and customer engagement.
- Achieved sales goals and service targets by leveraging interpersonal communication skills and product knowledge to cultivate and secure new customer relationships
key accounts manager / executive trainee
- Ensuring customer satisfaction by achieving delivery of service quality norms.
- Strategics policies & procedures in the operating systems to achieve greater customer delight
- Performed timely and cost-effective project management through
- Achieved sales goals by promoting and enrolling clients by explaining products and services to interested individuals
key accounts manager/cluster head
- Updated sales strategies and marketing channels to increase overall profitability
- Exceeded established sales goals and increased client retention by
- Managed inventory to optimize sales pitches and closed over sales
- Developed new business by networking with prospects and valuable customers at events
- Maximized business potential by providing excellent customer service and ensuring client retention
- Grew business sales through effective cross-selling, exceptional customer service and cold calling
- Conferred with existing and potential customers to assess requirements and propose optimal solutions
key accounts manager
- Overseeing smooth & scheduled implementation of brand standards so as to minimize gaps in actual vs required standards.
- Promoting harmonious employee relations and improve employee morale and motivation by setting up effective systems for grievance handling.
- Identifying training needs & ensuring measurability & effectiveness across the organisation.
- Encourage sharing of learning among the peers and subordinates and organizing /facilitating sharing sessions.
- Developing relationships with key decision-makers in target organizations for business development.
- Interfacing with clients for obtaining feedbacks, suggesting the most viable product range and cultivating relations with them for securing repeat business.
- Directing and managing personnel functions including distribution of work assignments, personnel mentoring and disciplinary actions.
key accounts manager
- Managing planning,designing , development ,execution , QA and the closure of the project
- Manage a social media account which includes daily postings.
- Analaysing and setting monthy budgets against set targets every month for online marketing
- Understanding of generating revnues and methods to maximize the conversion rates.
key accounts manager
- Developing a solid and trusting relationship between major key clients and company
- Resolving key client issues and complaints
- Managing account’s requirements internally and externally adn ensuring it’s fulfillment within the defined timeline
- Managing communications between key clients and internal teams
- Negotiating contracts with client and establishing timeline of performance
- Working with design, sales team, customer services, advertising, logistics, managers, marketing, development team, and other team members from other departments dedicated to the same client account to ensure the highest quality of materials are being produced and all client needs met
- Planning and presenting monthly reports to discuss account’s progress internally and with the client.
key accounts manager ( team lead )
- Creating an inspiring team environment with an open communication culture.
- Setting clear team goals.
- Delegating tasks and set deadlines for internal team.
- Oversee day-to-day operation.
- Monitor team performance and report on metrics.
- Motivate team members.
- Listen to team members’ feedback and resolve any issues or conflicts.
key accounts manager
- Drive Off Line Sales through rigorous planning, forecasting and delegating the right targets to the team members
- Establish and maintain relationships with Corporates, Travel Agents, Industry influencers and key strategic partners and onboarding them.
- Periodic performance of team members to ensure optimal productivity from them
- Keep abreast on competition & adapt acquired knowledge in change management
key accounts manager
- Responsible For managing a portfolio of key accounts represent 60 % from car unit market target .
- Monitor Key customer preferences to determine focus of sales efforts.
- Assess key potential customers to open new store locations.
- Direct, coordinate, and review Key customers activities in sales .
- Visit franchised Key dealers to stimulate interest in establishment or expansion of leasing programs.
- Advise Key dealers and distributors on policies and operating procedures to ensure functional effectiveness of business.
- Plan and direct Key customer staff , training, and performance evaluations to develop and control sales and service programs.
key accounts manager / executive trainee
- Provide innovative and best-fit Payments Solutions to Key and National accounts of HDFC Bank, thereby creating a seamless experience of cashless payment acceptance.
- Expand the client base through Customer Acquisition and further deepen the existing accounts through Relationship Management thus enhancing the revenue generation from the portfolio.
- Manage and guide team of 15 Business Development Executives to achieve management objectives.
- Responsible for handling portfolio volume of Rs 200 Crs with 5% growth MoM.
- Analyse profitability of the portfolio and take actions to improve the same.
- Strategise merchant alliance programs for promoting card usage and On-us transactions.
senior key accounts manager
- Team Lead for Central Mumbai responsible for winning back lost clients. Win Ratio increased by 20% M-o-M.
- Devising Marketing Plan and Sales Strategy for leading restaurant chains and outlets.
- Grew the accounts in Central Bombay via retention and business development by 65% M-o-M.
- Training and Development of new team members.
key accounts manager
- Handling institutional/ B2B sales catering to Food, Pharma, Cosmetic, Flavor clients
- Opening new accounts by liaising with R&D and converting opportunity into successful business transaction
- Forecasting monthly/yearly material requirement and achieving budget targets
- Bidding & negotiating for booking quarter/ annual contracts with Procurement team of customer
- Development & management of detailed project plans which incorporates cross functional tasks & resources
- Help customer to identify the right product based upon their product portfolio and application
- Successful management of pilots or trials at customer end
key accounts manager (logistics officer)
- Headed the project which involved planning and coordinating the to and fro logistics of cars manufactured by Volkswagen.
- Worked as maintenance engineer for the fleet of TCI.
- Serve as the link of communication between key customers and internal teams
- Expand the relationships with existing customers by continuously proposing solutions that meet their objectives.
key accounts manager
- Direct and coordinate activities involving repeat sales of companies manufactured products and commodities.
- Oversee regional and local chain stores and educate ordering staff.
- Confer with potential customers regarding equipment needs and advise customers on types of equipment to loan or purchase.
- Direct, coordinate, and review upcoming major events activities in advance to extend supply, gaining increased sales by providing event organisers with refridgerated equipment, POS and efficient service and inventory management .