key account manager Archives

Solely responsible for the management and growth of the Key Account portfolio within the business.
Ensure that the Key Account sales budget allocation of R100,000,000.00 is beaten.
Interfacing with key Manufacturing, Quality Control, SHEQ, Planning and Internal Sales departments in accordance with what the Regional Executive has mandated.
Engage the Director and Regional Executives on the continuous improvement plan of the Key Account portfolio.
Motivating resource allocations for any new opportunities and innovation.
Managing an Internal Sales Team as well as full time customer based company representatives.

Follow-up customer complaints of any product with Company R&D Department in order to reach the main root cause of the problem and make more developments in products to avoid any defects occur in the future
Conclude Contracts directly and indirectly through authorized POS distributors with Fleet of Multinational and Key companies.
Evaluate the Market based on shared Nielsen data, to reflect Market Growth, Share trends, Category/Segment/Brand Analysis to identify Growth opportunities & threats.
Weekly Market/Store visits to ensure Sales KPIs Excellence (Availibility, Visibility, Accessibility, Freshness.. etc.), as well as promo execution and competition Activities.

Responsible for managing a portfolio of key accounts represent 60% from company target .
Develop trust relationships with a portfolio of major clients to ensure they do not turn to competition .
Acquire a thorough understanding of key customer needs and requirements .
Expand the relationships with existing customers by continuously proposing solutions that meet their objectives .
Ensure the correct products and services are delivered to customers in a timely manner .
Serve as the link of communication between key customers and internal teams .
Resolve any issues and problems faced by customers and deal with complaints to maintain trust .

Presented quality presentations to the biggest accounts and maintained a high level of service to meet the sales quota.
Saved and increased revenue accounts.
Gathered business data and made recommendations for additional sources of revenue, competitive activity, business climate, etc.
Handled grievances to preserve the company’s reputation and maintained a healthy relationship with the client.

During my stint with InVideos, have successful worked multiple well known Media Houses
Using the proprietary tool for video making for the client, providing thorough understanding of the tool to client.
Providing innovative ideas for creating/editing the videos as per the requirement, with a team of 5-6 members.
Conducting training for the usage of tool to create/edit videos for juniors.
Handling the client account and managing the client relation, getting the leads for new opportunities and increasing the scope of work within the same client.

Direct and coordinate product research and development
Prepare budgets and submit estimates for program costs as part of campaign plan development
Inspect layouts and advertising copy and edit scripts, audio and video tapes, and other promotional material for adherence to specifications
Emphasis on the implementation of the company’s criteria for the level of service at distributors.

Make initial customer contacts through visits or calls
Identify each and every potential customer needs
Formulate business proposals according to customer’s business needs
Negotiate prices and variations in prices and specifications
Develop new opportunities and close existing ones
Build meaningful relationships within the company and outside
Ensure appropriate and timely delivery of service and products

On Call Support to the Customer for Live Trading
Exclusively involved in the business development of the Company
Handling Equity & Commodity Customers
Maintaining Document Repository of new and existing Customers
Help with Queries (On Call and Mails) of the Customers for new account Opening

Monitoring the day to day commercial performance of each account.
Never promising to customers more than what her company can offer.
Developing a harmonious and effective working environment for colleagues.
Managing high level commercial relationships.
Attracting new accounts and keeping the old ones happy.
Generating sales for the company.
Facilitating pull-through activities.

Handling the business of the 3 protection products pan India in Bancassurance Rural department with the partner ICICI Bank
Handling the cancellation of the attachment through the partner ICICI Bank
Settlement of all the death claims from the products within TAT by coordinating with the claims team & providing the required benefits to the customer
Conducted product training at various places for the sales executive to improve their sales knowledge & interpersonal Skills
Responsible for sharing all the relevant MIS concerning these pan India weekly
Worked on providing the certification to the sales executives by conducting their training with help of senior officials of the partner
Collaborating with other departments like Legal, Audit , Collection ,etc to achieve business objective

Manage a portfolio of 2 special account ; Logistics Departement of MABES POLRI & Logistics Department of Ministery of Defence (Kemhan).
Developed proposal and negotiated price, term, and conditions for tender bidding.
Serviced the clients and developed collaborative relationships at all levels including top management.
Delivered exceptional account service to strengthen clients loyalty.
Monitored project processes and developed final reporting fir clients.

A field intensive role, to acquire and manage critical client accounts which have higher degree of complexity in terms of client servicing
Drive client agenda and requirements by engaging with the operations team.
Consultant for restaurant owners (merchants) for increasing their revenue from food delivery business.
Plan and execute advertising policies and strategies for organizations

Coordinate activities of departments, such as sales, graphic arts, media, finance, and research
Identify and develop contacts for promotional campaigns and industry programs that meet identified buyer targets such as dealers, distributors, or consumers
Monitor and analyze sales promotion results to determine cost effectiveness of promotion campaigns
Direct, motivate, and monitor the mobilization of a campaign team to advance campaign goals

Managed a team of 4 Sales Representatives, conducting monthly meetings to plan trade investment and sales
Review operational records and reports to project sales and determine profitability. target plan.
Negotiated Business Agreements in 7 Key Accounts that reduced Trade Spend by 6% by shifting absolute payments to percentage payments, and driving “investment against performance”.
Implemented a visibility improvement initiative in key accounts for all brands under J&J. with Branded shelf talkers for all our products and Impulse units for selected brands.
Part of the transitional team for distributor shift from J&J, involving, logistics, finance, and sales stakeholders.
Part of the implementation team of sales force automation for the pharmacy trade.
Designed pharmacist’s loyalty events to increase sell out on OTC products. Sales increased by 5%.

Expand revenue of Airtel product portfolio within Mumbai circle through Key enterprise accountsBuilt comprehensive association with key accounts by driving product penetration and maintaining account health
Worked closely with Channel partners to tap the non-penetrated market with respect to Corporate Data and ICT products
Formulate plans to extend business with established accounts and to transact business as agent for advertising accounts
Consult publications to learn about conventions and social functions and to organize prospect files for promotional purposes

Development of business opportunity plan.
Monitoring of Service level agreement, Standard operating process for the customers.
To proactively seek new commercial opportunities for HRG including up-selling and cross selling.
Maintaining good relationship within the Client including decision makers influencers & users.
Responsible for the quality and timely delivery of Client MIS.
Analyzing business trends and assisting in the ensuing Client Relationship Management.
Implementing off shore business model for 22 countries across the globe

Create portfolio for agency clients and monitor ongoing activities.
Identify clients advertising requirements.
Present ideas for new events.
Plan Budgets, manage campaigns and invoices.
Plan and execute delivery of advertising and marketing projects.
Research, purchase, order tools required for events locally and internationally.
Manage suppliers and delivery.

Responsible for selling grocery products to Wal Mart key account.
Awarded 1997 as Top Sales Representative of the Year.
Exceeded my territory goal by 25% in 1999.
Achieved 105% performance to plan in 2000.
Recognized for sales performance in 2001 and promoted to Key Account Manager Jr.

Successfully convinced clients to purchase instead of leasing to minimize losses to competitors and extend individual client investments.
Utilized excel report to track customer information and drive purchases of new SKU’s .
Elevated account management by predicting potential competitive threats and outlining proactive solutions.
Consistently achieved top ranking in revenue and profit growth.
Maintained responsibility of sales, contracts, negotiations and reporting for account worth over 1 Million SR. per account.
Created and implemented successful advertising strategies to boost sales and distribution growth.
Developed and delivered engaging and polished presentations to highlight products and draw favorable competitor comparisons.

Coordinate an organization’s financial or budget activities to fund operations, maximize investments.
Prepare or present reports concerning activities, expenses, budgets, government statutes or rulings, or other items affecting businesses or program services. or increase efficiency.
Prepare budgets for approval, including those for funding or implementation of programs.
Review and analyze legislation, laws, and public policy, and recommend changes to promote and support interests of both the general population and special groups.
Negotiate or approve contracts or agreements with suppliers, distributors, federal or state agencies, or other organizational entities.

Provide leadership and mentor team mates to achieve company goals.
Preparation of monthly reports with recommendations for improvement.
Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised
Provide presentation and product demonstration support during the introduction of new products and services to field staff and customers

Networking with clients to achieve organizational objectives.
Insightful pricing mechanisms
Maintain the policies, procedures, standards and values
Weave the marketing activities into official events (e.g. summits and conferences), schedule off-official work hours or choice of client convenient locations in a bid to catch some other audience segment and record good sales from them.

Develop plans for Key Accounts, in line with regional strategic direction.
Establish long term business relationships with Key Customers.
Conduct Quarterly Business Reviews with Key Customers, to Assess performance and Identify potential Sales opportunities.
Annual BDA contract Negotiation based on forecasted Targets and Activity Plans.
Identify sales opportunities within each account and implement strategic/Ad hoc Promo plans.
Execute Contract BDA terms in collaboration with Internal and external stakeholders.
Ensure the achievement of quarterly and annual sales targets and management based objectives.

Worked with our top tier Public Relations Agency Clients to increase public engagement and media traction
Liaised with clients and media to ensure media strategy apt
Chair of the Internal Communications and Fundraising Committee
Prepared various internal, external and digital communication materials, including notable initiatives, newsletters, press releases, web and print based materials and updates to colleagues
Collaboratively contributed to the Cision Canada Blog, Twitter and Facebook platforms

Developed and maintained strong and trustworthy relationships to important clients
Ensured the compliance of the customers’ needs and wishes as well as of their time schedule
Analysed and identified upcoming needs and opportunities
Attended meetings with the key accounts and presentation of current offers and SKUs
Juggled many moving parts and orchestrated deals and long-term plans that align with a mutually beneficial strategy of the organization

Customer support in providing outsourced warehouse logistics services: Shwarzkopf, Henkel, Reckitt Benckiser, Royal Canin
Follow-up on profitability and negotiating with clients to optimize service rates
Control of productivity and organizing budgeting processes
Management of team (17 persons) and temporary staff (50 persons)
Preparation for the start-up of entering a new client ‘Royal Canin’: managing the project, personnel training
Optimization of operational processes

Managing the existing Key Accounts through regular interaction with the management and the users.
Increase the revenue generated from the existing Book of Business by upgrading the accounts.
Responsible for new customer acquisition in order to increase the current Book of Business.
Handling the queries & training the users on a daily basis thereby increasing the relation with them and finding opportunities for upgrading the account.

Marketing of hotels and restaurants of the group for regional corporate accounts
Execute innovative marketing activities by predicting the future and ongoing trends.
Conducting campaigns to convey the awareness about the products to the customers.
Monitoring the preference of the customers and activities of competitors to apply different tactics for engender brand acceptance, stimulate demand and boost sales.

Responsible for managing a portfolio of key accounts represent 60% from market target.
Plan, develop and implement both sales and marketing strategies
Research, plan and implement sales, customer retention and new business development, including investigation of competitor pricing, policies and market strategy.
Develop and champion corporate image and reputation to protect and grow the Company brand via aggressive promotional offers.
Manage monthly forecast of new import sizes and quantity needed based on market needs
Maintain the market price position among all wholesalers and POS distributors
Increase the number of POS by introducing new customers

Gather and organise information to plan advertising campaigns.
Contact organisations to explain services and facilities offered
Confer with clients to provide marketing or technical advice
To service and maintain the key clients in Domain
Plan and prepare advertising and promotional material to increase sales of products or services, working with customers, company officials, sales departments and advertising agencies
Read trade journals and professional literature to stay informed on trends, innovations, and changes that affect media planning
Assist with annual budget development

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senior key account manager

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key account manager (online sales)

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key account manager, sales, infrastructure services, corporate affairs division

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senior key account manager