junior engineer
- Outstanding Customer Service and client interfacing skills.
- Support and provide solutions for network failures.
- Responsible for maintaining and monitoring performance of network.
- Troubleshooting of LAN/WAN infrastucture including routing protocols EIGRP,OSPF and switching concepts STP,VLAN,VTP etc.
- Responsible for configuring the switches and routers from client side.
- Handling customers and providing them support to resolve their issue over call or remote desktop connection.