it technician
- Providing desktop and server support
- Setting up and configuring new laptops and desktops
- Installing authorized software to laptops and desktops
- Ensuring security and upgrades are applied to desktops and laptops and kept up to date
- Antivirus installation to all desktops and laptops
- Fault finding to laptops and desktops
- Reporting faults and maintaining logs on servers, desktops and laptops
it technician
- Answer user inquiries regarding computer software, hardware, or network operations to resolve problems.
- Install and perform general repairs to hardware, software, or peripheral equipment, following design or installation specifications.
- Apply Break-Fixes for Client firewall connectivity such as VPN connections over company tunnels
- Manage Active Directory to build domain profiles for end users
- Configure end users within Avaya IP Office manager to ensure a proper working environment
- Work with third party vendors to safeguard community clinics local networks and equipment
- Citrix Administration performing duties such as removing, breaking, and fixing end user Citrix sessions.
senior it technician
- Technical support in maintaining computers and networking. Repairs, building, installing of hardware and software of clients also handling warranty stock and signing and checking of new stock, delivering professional technical support and advice to clients during work hours and after hours.
- Sales of computer hardware and software, which includes ensuring that correct quotations are prepared for each client/company, minimizing any complaints or loss of sales. This component also includes the use of strong people/marketing skills convincing clients of product benefits and quality. It requires sound knowledge of IT specifications and product knowledge and it involves being entrusted with huge amounts of cash, as the company works on a cash only basis.
- Assisting clients with technical product advice, problem solving on a wide range of IT hardware / software and ensuring high levels of customer satisfaction by dealing with disputes professionally and calmly.
- IT technician installation and startup computers network with Windows or Apple ;
it technician
- Research on IT related tasks and present where necessary
- Installed computer systems components and networks.
- Network monitoring analysis tools & network security.
- Network management such as wiring and cabling procedures.
it technician
- Installation of antivirus software like Norton and AVG
- Setup and installation of printer driver
- Installation of Virtual Network Computing (VNC) for remote setting
- Configuration of Outlook password
- Installation of different applications for new computer
- Write reports on data collection to repair units optimize machine programs and set-ups to meet or exceed the product run-rate
it technician
- Perform checking, testing and backup for the system under the Saudi Electronic Target system (SETS).
- Perform and guide the Soldier Royal Saudi Land Forces as a part of our training task during in any event such as training or firing exercises.
- Maintained the standard, sustainability ang functionality of the targets and simulator.
- Perform and provided technical support for troubleshooting desktops, Pc’s & peripherals.
- Participate in workplace communication & practice career professionalism.
- Perform computer operations and apply quality standards.
- Perform WAN & LAN concepts and components.
it technician
- Installing and configuring hardware and software components to ensure usability
- Troubleshooting hardware and software issues
- Installing and upgrading anti-virus software to ensure security
- Offer timely technical support and teach users how to utilize computers correctly
- Keep systems up-to-date through operating systems upgrades
- Offer remote assistance over the phone or via Any desk and Team-viewer.
- Follow up on customers to determine level of satisfaction
it technician
- Factory Network Infrastructure
- System Administration
- IT user supports
- Provide presentation and product demonstration support during the introduction of new products and services to customers. Maintain computer equipment used in instruction.
it technician
- Marketing Software Applications
- LAN Infrastructure management
- Installation and management of Antiviruses
- Installation of Windows 7, 8 and 10
- Server maintenance and Installations
- Troubleshooting and resolving network issues
- Hardware troubleshooting
it technician
- Large scale deployment of workstations
- Streamlining the rollout operation using automation and Windows Deployment Services (WDS)
- Using IT service management software for ticket and inventory organization
- Providing immediate support in a live environment
- Troubleshooting various issues including hardware and networking
it technician
- Request information about software and hardware issues and document all concerns
- Break down systems, remove malfunctioning hardware, and install new parts
- Took systems off-site as needed for major repairs/rebuilds.
- Assemble pieces of equipment to meet special needs.
it technician
- Worked in a fast paced call center environment and rotated support hours at the corporate office
- Worked with competing priorities taking the most effective role needed
- Work with Ghost and MDT imaging software
- work with Deep Freeze at a workstation level
- Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software
it technician
- Email troubleshooting
- PC troubleshooting
- Restore/backup PC
- Dismantle hardware parts from legacy computers
- Offsite troubleshooting (VNC)
it technician
- Software Installations and Upgrades
- Remove and replace malfunctioning hardware to correct hardware problems.
- Configure hardware and software to setup work stations for employees.
- Assessed system hardware and software and suggested modifications to reduce lag time and improve overall time.
- Remove malware, ransomware and other threats from laptops and desktop systems.
it technician
- Troubleshooting hardware and software issues.
- Repairing or replacing damaged hardware.
- Upgrading the entire system to enable compatible software on all computers.
- Installing and upgrading anti-virus software to ensure security at the user level.
- Performing tests and evaluations on new software and hardware.
- Conducting daily backup operations.
- Managing technical documentation.
it technician
- Assess current or future needs and priorities through communicating directly with users.
- Reformat and repair computers on a freelance basis.
- Troubleshoot network issues
- Set-up modems and routers
it technician
- Fibre Splicing, Cabling
- Running cabling through main hub to the customer premises
- Splice cables, using hand tools, epoxy, or mechanical equipment.
- Aerial connection, trenching, hauling
it technician
- Manage and organize times slots for job calls.
- Meet and exceed customer requirements for services requested
- Learn and solve new problems as they appeared during job sites.
- Develop and improve customer relations to get re-occurring and loyal customers.
- Learn and adapt to the fast moving and changing technology information field.
it technician
- Installing Software
- Assembling and troubleshooting PC
- Updating Software
- Remote Support
- Video Conferencing Support
- Troubleshooting Printers
it technician
- Carry out trouble shooting & repair of desktop computers.
- Provide onsite support to customers
- Provide over the phone support to customers
- Provide basic website design assistance.
junior it technician
- Confer with staff, users, and management to establish requirements for new systems or modifications. etc.
- Maintenance services and also in ensuring that equipment is operating properly.
- Installing and configuring hardware and software components to ensure usability.
- Providing support to users and being the first point of contact for error reporting.
it technician
- Implement and direct software system testing and validation procedures,
- Install, or coordinate installation of, new or modified hardware, and software
- Develop, maintain, or implement disaster recovery plans to ensure business continuity.
- Inspect or test lines or cables,
- Access specific areas to string lines or install terminal boxes, auxiliary equipment, or appliances, by climbing poles or ladders, or entering tunnels, or crawl spaces.
- Clean or maintain tools or test equipment and analyzing test results, to assess transmission characteristics and locate faults or malfunctions.
it technician
- Working at a fast pace.
- Problem solving under pressure.
- Great customer service skills.
- Troubleshoot network problem and solved network issue
it technician
- Provide users with technical reports on faulty and absolute equipment for the purpose of repairs and disposal.
- Create user accounts, reset passwords and assign permissions and security rights to files on the server.
- Excellent troubleshooting skills in complex software and hardware problems.
- Configuring and troubleshooting Microsoft Outlook.
it technician
- Provide first line support to all users within the geographical area of responsibility to ensure effective use of IT equipment. (Schools, District Offices and Education Resource Centers).
- Installation and maintenance of hardware.
- Installation and updating of Antivirus software.
- Transfer of user documentation, settings, and email to new computers.
- Connection of printers and shared resources.
- Removing viruses from infected computers/devices.
- Installing and solving technical problems regarding transversal systems (BAS, PERSAL, LOGIS AND LOGISONLINE).
it technician
- IT desktop support in a well-developed Windows environment
- Troubleshooting & Issue Escalation
- Network administration, script-writing, debugging and fixing
- Project Management of the IT department
- Helpdesk support for busy teachers, staff and students
- Vendor liaison and support for new installations & changeovers
- Computer maintenance, repairs and upgrades
it technician
- Assist personnel with installation, configuration and ongoing usability of system hardware and software
- Offer daily operations and systems support
- Verify functionality of hardware and software components.
- Troubleshoot hardware and software issues in person, remotely and via phone
- Assist customer with computer problems and answer their questions
- Conduct daily network backup operations
it technician
- Troubleshot any and all software/hardware/network issues that arose.
- Expertly configured all office PCs to run at optimal levels.
- Reviewed, analyzed, and renewed all IT equipment contracts (i.e. – multifunctional printers, ISP, security system, telephony).
- Created, Managed, and set-up e-mail addresses for clients using third party email provider.
- Ability to quickly and appropriately troubleshoot and repair problems onsite and remotely
it technician
- Pulling materials, Packing BVD into boxes,
- Placing orders in the delivery area,
- Quality Assurance Test on BVD (Biometric Verification Device)
- Functional Testing of Device
- Other ICT supports work
it technician
- Configure, monitor, and maintain email applications or virus
- Conf
- Troubleshoot network or connectivity problems for users or user groups.igure and define parameters for installation or testing of local area network (LAN), wide area network (WAN), hubs, routers, switches, controllers, multiplexers, or related networking equipment.
- Configure security settings or access permissions for groups or individuals.protection software.