Professional Summary

Extensive computer and network system experience, both in maintenance and initial setup.
Excellent communication and service skills, able to build relationships and establish connections.
Analysis and evaluation capabilities with proven track record of accuracy and precision.
Technology experience with over 5 years of experience working in Military Targets in Saudi Arabia King Khalid Military City (KKMC) Hafar Al Batin such as simulation targets, indoor ranges with computers professionally.

Employment history

IT Technician, Maggio Group. Johnsonmouth, Texas

Apr. 2018 – Apr. 2019

Perform checking, testing and backup for the system under the Saudi Electronic Target system (SETS).
Perform and guide the Soldier Royal Saudi Land Forces as a part of our training task during in any event such as training or firing exercises.
Maintained the standard, sustainability ang functionality of the targets and simulator.
Perform and provided technical support for troubleshooting desktops, Pc’s & peripherals.
Participate in workplace communication & practice career professionalism.
Perform computer operations and apply quality standards.
Perform WAN & LAN concepts and components.
Installed computer systems components and networks.
Network monitoring analysis tools & network security.
Network management such as wiring and cabling procedures.
Has knowledge on Windows XP, Windows 7,8 & windows 10.

IT Technical Support, Bartell-Bashirian. Colbyburgh, Florida

Jul. 2012 – Jul. 2013

Diagnose and troubleshoot computer systems, software & hardware based.
Use hand tools to terminate and connect electrical wiring & electronics circuits.
Maintain computer systems and networking.
Repair’s laptops, pc’s, desktop, printer’s, gadgets and peripherals etc.
Perform occupational health & safety procedures in the field of IT Tech Support.
Has knowledge on Windows XP, Windows 7,8 & 10.
Responsibilities include manage and maintain system security data such as civil Registration Information System (CRIS 2009).
Responsible for Civil registrations by birth, death, marriage and etc.
Responsible for assessing client’s questions and performed actions.
Responsible for repairs pcs, desktop, laptops, printers and peripherals.

Education

East Green University, Champlinmouth, Tennessee

Bachelor of Science, Computer Science, Jun. 2008

Additional information

Skills

Microsoft Word, Excel, PowerPoint

CCTV installation such as DVR, hybrid DVR, NVR, DVS, IP Camera and IP Dome

Maintain and administer IT programs

Installation of software’s such as anti-viruses & other IT related software

Graphics Design, Video & Photo Editing/ lay outing /logo Making

Professional Summary

During my 5 to 6 years’ experience in IT Support Technician, I have acquired and demonstrated ability in all aspects of troubleshooting, installations, and configuration for a variety of desktops, laptops, servers, hardware and software. I’m highly skilled in delivering very complex technical information. In addition, I am task orientated, get pleasure from accepting challenges, and persistently keep pace with the most recent advancements in the IT field

I believe my educational background in ICT and personal attribute qualifies me for consideration for the position you have advertised. I am waiting in anticipation to be given an opportunity to make a positive contribution and add value to your organization.

Employment history

Senior IT Technician, O'Kon Inc. Port Ignacioport, Maryland

Sep. 2016 – Present

o The 1st and 2nd level line of support to troubleshoot all computer-related problems; Assist staff with installation, configuration and ongoing usability of Desktop computers, peripheral equipment and software

Ø Analyse and correct hardware and software faults;

Ø Provide user support for the initial training on equipment and software; troubleshoot all network/hardware/software and email problems; Identify common problem areas experienced to recommend corrective action.

Ø Ensure desktop computers interconnect seamlessly with diverse systems; Resolve problems by communicating with the user by telephone or visiting the user

Ø Log all helpdesk interactions

Ø Enterprise Antivirus (Symantec Endpoint Protection)- Check if anti-virus is updating automatically and monthly reports on anti-virus

o Solid enterprise level support and troubleshooting involving:

Ø Windows Server 2008/2008 R8

Ø Windows Server 2012/2012 R8

Ø 1st and 2nd line Server

Ø 1st line Network (Switches and Wi-Fi Controllers)

Ø Application troubleshooting

Ø Hosted Exchange

Ø Responsible for all high priority incidents

Ø MS Office suite

Ø Microsoft AD/DNS/DHCP/GPO

Ø Plans and Implements all server related projects

o Prepare and maintain Transversal Systems and other systems for utilization

Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. (BAS, PERSAL AND LOGIS)

Ø Install and configure financial system applications

Ø Co-ordinate technical support on financial systems.

Ø Attend to technical support problems on transversal systems

Ø Disaster Recovery

Ø Add, configure and setup printers for transversal systems

Ø Download and distribute BAS codes tables and clients’ files.

Ø Maintain up to date client files on BAS file server(Dhetstore).

Ø Provide system, technical, functional and other support to users, investigating issues experienced and consult with relevant treasury or SITA where required.

o Apple Mac OSX support

o Resolve non-routine or complex software, hardware and network systems.

o Establish and implement IT operational plans, policies and strategies.

o Liaises with 3rd party vendors to resolve escalated incidents, problems and queries.

o Updates all calls assigned timeously with a complete audit trail of action and events, follow up on escalating calls to ensure completion.

o Attend to daily help-desk calls and other related administrative duties.

o Ensure quality assurance according to set standards and procedures

o Configure and install network devices.

o Ensure management of GITO staff and interns

Desktop Support Technician, Leannon Inc. New Kelley, Arkansas

Jun. 2014 – Jun. 2015

o Provide networking expertise in implementing solutions in a mixed OS environment which includes windows and Linux physical and virtual servers, using multiple VM platforms including not limited to VMWare, Hyper-V and Xen.

o Anti-Virus (MacAfee)- Check if anti-virus is updating automatically and Monthly reports on anti-virus.

o Server operating systems, workstation operating systems, enterprise information systems, service applications (email, services desk, etc), network authentication and security utilities, disaster recovery systems and network management and monitoring applications.

o Perform daily system monitoring, verify the integrity and availability of all hardware, server resources, system and key processes, review system and application logs and verify completion of scheduled jobs as backups.

o Remote Desktop using DameWare Mini Remote Control

o Research new technology and recommend its implementation.

o Advise users on appropriate action regarding IT related matters

o Resolve non-routine or complex software, hardware and network systems.

o Attend to daily helpdesk calls and other related administrative duties.

o Ensure quality assurance according to set standards and procedures.

Setup and maintain user accounts and setup security policies for users

IT Support Technician, Hudson-Beier. Gleasonmouth, Oklahoma

Jun. 2012 – Aug. 2012

· Setup or configure workstation and connecting users to the network servers

· rebuild computers

· Provide LAN & WAN support with regard to access, system availability, backup and virus control.

· Provide system support with regard to printing, internet access and e-mail

· Identify a network printer faults

· Anti-Virus (Kaspersky Endpoint Security 10)- Check if anti-virus is updating automatically and Monthly reports on anti-virus

· Remote desktop

· Software (office 2007 & 2010)

· Operating systems (windows xp pro, windows 7 & Mac OS X)

· Log all helpdesk interactions.

· Advise users on appropriate action.

· Resolve non-routine or complex software, hardware, network systems and networking

· Installing and configuration of 3g’s on laptops and desktops

· Attend to daily helpdesk calls and other related administrative duties.

· Ensures quality assurance according to set standards and procedures.

· Responsible for configuration of active directory, DNS, and DHCP.

· User management including creation, removing and /or updating user information and resetting passwords.

· Configure and install network devices

· Supervise interns

Education

South Grant Institute, West Lucyfort, South Dakota

MCSA: Windows Server 2016, Sep. 2019

North South Carolina Academy, Romagueraton, Pennsylvania

MCSE: Implementing a Desktop Infrastructure, Jul. 2015

Southern VonRueden, Ernserton, Nevada

High School Diploma, Information Technology, Feb. 2012

Skills

Networking

Skillful

Server

Experienced

Desktop Support

Expert

Professional Summary

I have eight years or restaurant and catering experience where I learned lots of useful skills such as customer service and group management. Having worked up through the ranks from busboy to a waiter I am able to understand lots of perspectives and understand that everyone plays a vital role in making a process run smoothly. I was able to further advance my leadership skill by being Assistant Director of my high school’s drama club and President of our Jazz Band. I worked very closely with the teachers who directed these programs and helped keep the students focused on our goals.

Employment history

Server, Mayer-Bayer. South Xavier, Virginia

Mar. 2020 – Present

At the Vineyard’s I am one of the longest working servers. I work closely with the maître d’ to help keep the younger servers in check and on task. I have been in charge of training new employees and have assisted in opening/closing the establishment

IT Technician, Sipes-Keeling. North Maximohaven, Maryland

Jun. 2018 – Present

I started off this internship working on simple web design projects to help improve the companies website and doing everyday IT tasks e.g. helping with crashed computers or installing new software. Since then I have worked my way up to the head of our archives system where I organize and label backup storage devices for all of our users. This mostly includes routine removal of old drives and backing up data onto new ones.

Education

Southern Conroy Academy, Dignafurt, Illinois

Bachelor of Science, Computer Science, Present

Skills

Python

Skillful

C++

Experienced

Leadership/Management

Expert

Multi-Tasking

Expert

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Hands-on, successful Linux Server Admin with eight years of verifiable success leading teams in delivering appropriate technology solutions for desktop, server, and mobile products. Comprehensive knowledge of networking, enterprise architecture, agile methodologies, cloud services, and web-based applications. Innovative change agent with a unique mix of high-level technology direction and deep technical expertise.

Employment history

Jan. 2019 – Present
New Estebanchester, Alaska

IT Technician, Conroy, Schulist and Huels

Oversee the daily performance of computer systems.
Answer user inquiries regarding computer software or hardware operation to resolve problems.
Enter commands and observe system functioning to verify correct operations and detect errors.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Apr. 2018 – May. 2018
New Luis, Missouri

Network Technician, Stiedemann-Schoen

Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
Perform data backups and disaster recovery operations.
Diagnose, troubleshoot, and resolve hardware, software, or other network and system problems, and replace defective components when necessary.
Plan, coordinate, and implement network security measures to protect data, software, and hardware.
Operate master consoles to monitor the performance of computer systems and networks, and to coordinate computer network access and use.
Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.

Apr. 2017 – Apr. 2018
North Edmond, New Mexico

Data Centre Technician, Stiedemann Group

Demonstrate database technical functionality, such as performance, security and reliability.
Develop database architectural strategies at the modeling, design and implementation stages to address business or industry requirements.
Develop load-balancing processes to eliminate down time for backup processes.
Document and communicate database schemas, using accepted notations.
Plan and install upgrades of database management system software to enhance database performance.
Set up database clusters, backup, or recovery processes.
Design databases to support business applications, ensuring system scalability, security, performance and reliability.
Develop and document database architectures.

Education

Oct. 2016

Ontario College Advanced Diploma: Computer Engineering Technology

Western Turner – Schulistville, Texas

Skills

Computer networking

Expert

Attention to detail

Expert

Design, develop, and implement IT systems

Expert

Document individual steps and requirements for clients and office

Expert

MySQL

Expert

Microsoft Windows administration

Expert

Samba

Expert

Hardware and software desktop/server support

Expert

Active directory

Expert

Linux server administration

Expert

Professional Summary

Being able to quickly adapt and provide critical feedback to customers is a skill that was developed and refined over several years of working in the hospitality and IT industry. Being able to effectively manage time is key to being able to deal with the constant pressures of work, whether it be various dealings with customers or meeting deadlines. Soft skills are heavily emphasised in the workplace, but so are hard skills. Equipped with comprehensive knowledge of Java Frameworks, computer diagnostics, electrical components, mobile application development and hardware architecture I had the pleasure of assisting and working alongside the very best of technicians and engineers. My journey now leads me to an internship position at Akuna Capital where I hope I may continue to further develop and learn, as well as impart knowledge and provide valuable contribution to Akuna Capital’s diverse team.

Employment history

IT Technician/Sales, Feil, Kilback and Ebert. Lake Priscila, Indiana

Jan. 2020 – Present

Specialising in hardware diagnostics and IT consulting.
Providing the utmost quality of service and technical advice to both personal and enterprise clients is a priority in day to day operations.
Maintaining/upgrading existing hardware architecture.
Other areas of work also include sales, component repairs, diagnostics and hardware architecture for enterprise/personal.
Aside from technicalities, the most important aspect at the workplace comes down to being able to communicate and negotiate effectively to establish long-term relations with clients.

Bartender/Waiter, Nikolaus and Sons. North Kumfurt, Illinois

Nov. 2017 – Jan. 2018

Bartending all cold beverages: beers, cocktails, spirits and wine.
Upholding and enforcing Victorian Responsible Service of Alcohol laws (RSA).
Restocking on beverages that are running low.
Maintaining the conditions of the bar and checking conditions of all beverages.
Occasionally making coffees when short on staff.
Assisting the waiting staff when extra waiters are needed.

Checkout/Shelf Fill, Volkman-Hills. South Charlie, New Hampshire

Jul. 2014 – Feb. 2015

Working on the checkout at a busy marketplace.
Demonstrating and explaining to customers the establishment’s goods and services.
Selling food, beverages, clothing, footwear and other personal and household goods and services.
Accepting payment for goods and services through a variety of transaction methods.
Filling shelves with goods whilst ensuring goods with earliest use-by dates are at the front of shelves.
Maintaining shelf order by removing stock belonging to a different location.
Assisting customers in finding the goods they need.

Education

Eastern Mississippi Academy, Brownside, Rhode Island

Bachelor of Business and Information Technology (Double), Banking and Finance, Computer Networks and Security, Present

Western Grimes Institute, Lake Jordanmouth, Alaska

Mar. 2016

Stracke College, Port Cherrylland, Iowa

Mar. 2012

Accomplishments

Personal info

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Python

Software Security

Java

Algorithm Optimization

Digital Cryptography

Computer Architecture

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Driven, energetic, and motivated entrepreneur who has had proven success as a leader, business owner, and employee. Currently working as a technician for a small IT company in Northern CA, responsible for providing high-quality technical solutions to clients both large and small. Also help with day-to-day operations of the company in areas such as customer service, business development, and marketing.

Qualifications

Relevant Experience

Employment history

Oct. 2018 – Present
Port Rosaria, Oklahoma

IT Technician, Gusikowski-Gutmann

Applies quick problem solving and diagnostic skills to assist clients in solving dynamic technical problems. Some of the tasks performed daily include:

Networking (installs and/or network maintenance)
Server administration
Hardware and software troubleshooting
Web development
Remote assistance

Dec. 2016 – Feb. 2017
Lourdesshire, Virginia

Classroom Facilitator & Computer Lab Aide, Johnston, Lesch and Klein

Responsible for maintaining classrooms and computer lab, helping students with any technical issues, printing and faxing documents, and assisting the public with any questions or concerns they might have, whether that be by phone, email, or in person.

Dec. 2016 – Jan. 2017
Lemkeborough, Alaska

Co-Founder/Co-Owner, Smitham Inc

Co-founded a small IT company. Certified IT Technician in charge of social and online marketing, website development, and performing repairs on customer devices.

May. 2016 – Aug. 2016
Port Felipe, Texas

Customer Service, Wilkinson-Huel

Integrally involved with launch of this family business by remodeling the physical space, merchandising, social marketing, as wells as hands on day-to-day operations including pricing, inventory management and organization, tracking sales and compiling reports, and building customer loyalty through positive sales interactions.

Jun. 2014 – Jun. 2016
West Milford, Montana

Owner/Operator, Bashirian, Hintz and Auer

Have owned and operated several entrepreneurial ventures, including: lemonade and popsicle stands, lawn mowing, leaf raking, and snow removal businesses.

Apr. 2016 – Jun. 2016
New Kassandramouth, Nevada

Journalism Intern, Purdy-McClure

Completed field assignments as a freelance photographer & copywriter, including a high-profile interview with a local government official and visit with the governor and state legislators.

May. 2015 – Jul. 2015
Lake Janean, Nebraska

Front of House Assistant, Muller, Hansen and Hettinger

Responsible for managing front of house operations. Duties included answering phones, waiting tables, interacting with customers and responding to any complaints or concerns, and maintaining a clean and positive atmosphere within the restaurant.

Education

Oct. 2017

High School Diploma

North Williamson Institute – Eloyside, Colorado

Skills

Customer Service

Experienced

Computer Repair

Skillful

Computer Networking

Skillful

Problem Solving

Expert

Community Service and Leadership

Professional Summary

Analytical, accomplished, professional Business Intelligence (BI) Analyst and Developer with over 10 years of experience in multifaceted roles requiring project management, business development, and solutions architecture. Skilled in the areas of agile development, DevOps delivery, enterprise data warehousing, and data analytics. Motivated and eager to advance my career with a growth-oriented, technically-advanced organization as a Chief Information Officer.

Employment history

IT Technician, Feil-Blanda. Valeriafurt, Utah

Sep. 2018 – Present

Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other
Write, analyze, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic.equipment.
Conduct trial runs of programs and software applications to be sure they will produce the desired information and that the instructions are correct.

IT Project Manager, Carter Inc. West Trey, Texas

Jan. 2015 – May. 2015

Provide technical support to designers, marketing and sales departments, suppliers, engineers and other team members throughout the product development and implementation process.
Test and verify hardware and support peripherals to ensure that they meet specifications and requirements, by recording and analyzing test data.
Monitor functioning of equipment and make necessary modifications to ensure system operates in conformance with specifications.
Analyze information to determine, recommend, and plan layout, including type of computers and peripheral equipment modifications.

Software Developer, Rippin-Hessel. West Dorothaport, Pennsylvania

Feb. 2014 – Apr. 2014

Design, build, or maintain web sites, using authoring or scripting languages, content creation tools, management tools, and digital media.
Write, design, or edit web page content, or direct others producing content.
Maintain understanding of current web technologies or programming practices through continuing education, reading, or participation in professional conferences, workshops, or groups.
Develop databases that support web applications and web sites.

Network Engineer, Sanford-Hettinger. East Quintinbury, Minnesota

May. 2011 – Jul. 2012

Communicate with staff or clients to understand specific system requirements.
Document design specifications, installation instructions, and other system-related information.
Provide technical guidance or support for the development or troubleshooting of systems.
Identify system data, hardware, or software components required to meet user needs.

Education

South Baumbach College, West Bobbyfurt, Georgia

Master of Science, Computer Science, Nov. 2009

The Corwin, Simonamouth, North Dakota

Bachelor of Science, Computer Science, Jul. 2005

Gottlieb College, Port Darelltown, Connecticut

High School Diploma, Maths, Apr. 2003

Skills

css

Skillful

javascript

Expert

xhtml

Beginner

python

Expert

java

Expert

mysql

Expert

Restful web services

Expert

CI/CD

Expert

Django,flask

Spring,hibernate

Awards

Publications

Affiliations

Accomplishments

Languages

English

Fluent

hindi

Native speaker

espanol

Conversational

Additional information

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Visionary, results-driven, professional equipped with an MBA and Bachelor’s degree with a wide understanding in the areas of business development, financial performance, strategic planning, marketing, and aspects of ICT including data analytics, web development and networking.
Strong ability to utilize a wide-range of transferable skills and knowledge to consistently exceed expectations.

Employment history

Nov. 2018 – Dec. 2018
Lake Wade, Wisconsin

IT technician, Hoppe-Murphy

Provide technical support to employees and students.
Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
Refer major hardware or software problems or defective products to vendors or technicians for service.
Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
Hardware and software installation, system migration and student data capturing for Edu-roam and trouble shooting

Jun. 2016 – Jul. 2016
North Isischester, Mississippi

Implementer, Jacobson-Macejkovic

Enter commands and observe system functioning to verify correct operations and detect errors.
Develop training materials and procedures, or train users in the proper use of hardware or software.
Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
Oversee the daily performance of computer systems.
Maintain computer equipment used in instruction.

Education

Oct. 2019

MBA: International business

Northern Crona – Lake Rosalinestad, Kentucky

Jun. 2016

Bachelor of Science: Computer science

North Wyoming College – Sandraton, Illinois

Skills

Teamwork

Skillful

Leadership

Skillful

MySQL

Experienced

End user Training

Skillful

HTML

Experienced

Data analytics (python and excel)

Skillful

Financial and management accounting

Beginner

Strategic planning

Skillful

Project management

Beginner

Analytical skills

Skillful

Andrew Smith

Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Qualifications

Relevant Experience

Employment history

Jul. 2019 – Present
South Clinton, New York

IT Technician, Gislason-Kulas

Applies quick problem solving and diagnostic skills to assist clients in solving dynamic technical problems. Some of the tasks performed daily include:

Networking (installs and/or network maintenance)
Server administration
Hardware and software troubleshooting
Web development
Remote assistance

Apr. 2017 – May. 2017
Curtfurt, Pennsylvania

Co-Founder/Co-Owner, Mann, Farrell and Cassin

Co-founded a small IT company. Certified IT Technician in charge of social and online marketing, website development, and performing repairs on customer devices.

Dec. 2016 – Apr. 2017
Mollieton, Ohio

Classroom Facilitator & Computer Lab Aide, Wilkinson-Jerde

May. 2016 – Nov. 2016
Brownbury, Louisiana

Customer Service, Schaden-Wyman

May. 2016 – Jun. 2016
Lawrenceburgh, Oregon

Journalism Intern, Parisian-Mohr

Completed field assignments as a freelance photographer & copywriter, including a high-profile interview with a local government official and visit with the governor and state legislators.

Jan. 2015 – Jul. 2015
Diegoburgh, South Dakota

Front of House Assistant, Ondricka-Ernser

Dec. 2008 – Dec. 2012
East Del, Connecticut

Owner/Operator, McDermott and Sons

Have owned and operated several entrepreneurial ventures, including: lemonade and popsicle stands, lawn mowing, leaf raking, and snow removal businesses.

Education

Mar. 2017

High School Diploma

Eastern Ritchie – Port Vida, Florida

Skills

Customer Service

Experienced

Computer Repair

Skillful

Computer Networking

Skillful

Problem Solving

Expert

Community Service and Leadership

Deploying Windows using Windows Deployment Services (WDS)
Streamlining the rollout operation using automation
Data backup for All server (Window,Linux (Synology)).
Trouble shooting server and need for necessary repair as like install server install 2016 , 2019.

Provided technical support for hardware/software configurations and applications.
Install and configure wireless networking equipment( Mikrotik Router, Cisco Soho Router , Ubiquity Unify AP , D-Link , TP Link ,).
Comply and Follow ISO system.
Solve Complaint of each department IT Cases.
Creating E-Mail Account and Update Record List.
Trouble shooting Printer, finger print, scanner, Bar code scanner error and Bar code Printer.
Trouble shooting e-mail (outlook).

Network monitoring at UiTM Serdang
Upgrade and repair customers PC and laptops
Install CCTV system
Installing RAID system at Delta Saujana Sdn. Bhd. Shah Alam
Attends courses such as Microsoft Exchange, Microsoft Windows Server, Huawei switching configuration

Tracked problems and resolutions in the Help Desk database.
Performed hardware and software installation and troubleshooting.
Assisted with network installations including printers and switches and routers.
Repaired and upgraded University’s PC systems, including new installations and periodic upgrades and maintenance.

Diagnose, repair and maintain hardware and software components to ensure the smooth running of computer systems.
Install and configure NVIDIA, GeForce graphic cards for gaming station.
Job card completion
Experience working with iOS/Apple devices

Install and repair computer systems and equipment.
Upgrading hardware and software.
Setting up new PCs for employee.
Servicing printers, scanners and other office equipment.

Assist staff with the installing, configuration and on-going usability of desktop computers, peripheral equipment and software
Works with vendor support contacts to resolve technical problems with desktop computing software
Ensure desktop computers interconnect seamlessly with diverse systems
Works with procurement staff to purchase hardware and software
Assesses functional needs to determine specifications for purchases
Order computer supplies
Maintain skills and Accreditation

Monitor and ran backup logs for ACSC IBM server.
Perform risk assessments and execute tests of data processing system to ensure the functioning of data processing activities and security measures.
Provide technical support to Casino staff or clients.
Test changes to Fidelio applications or systems.

Data Management Using Microsoft office Programs.
Website Maintenance Using WordPress web technology.
Graphic design Using Adobe Packages.
Software and Hardware Installations.

Troubleshooting hardware and software issues.
Installing and configuring hardware and software components to ensure usability.
Repairing or replacing damaged hardware.
Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality

Experience handling networking concerns, implementing new software, installing new hardware.
Cleaned and maintained supplies, tools, equipment, and instruments, and storage areas to ensure compliance to safety regulations.
Delivered supplies and equipment to designated customers.
Received, counts, and stored supplies and equipment and recorded data, manually and using computer.

Provided service to laptop hardware on site
Diagnosed software issues on multiple laptops at a time
Achieved high level of experience troubleshooting with routers, access points, and other networking devices
Consulted with supervisors to find efficient ways to complete tasks
Heavily involved in the creation of a retail database with use of software

troubleshooting of hardware and software and the installation of new systems
Accountable for setting up and maintaining a multi site network, including all IT responsibilities. Managed hardware, software, networking, security and online marketing.
Development of IT platforms including website
Facilitated strategic planning options for the site using business analysis tools
Provided extensive in-service training for site staff
Competent in site information security and reporting procedures according to regulatory compliance

Ghosted and Configured programs on to VeriFone Pin-Pads.
Managed Ghosting and configuring Registers and Store PCs
Rolled out new Point-Of-Sale Systems to all stores.
Used critical thinking and reasoning skills to analyze and solve complex technical problems.

Setting up desktop computers
trouble shooting and maintenance
on field visit
carried an inventory of Serowe Government institution computer devices

Repaired access control, CCTV, electronic devices and electromechanical devices to maintain electronic security systems.
Performed routine maintenance on security equipment by cleaning monitors and adjusting cameras for proper focus and depth of field.
Operated power drills, wire strippers, pliers and wire connectors to properly install and repair electronic equipment.
Performed computer program entry to add closed-circuit television cameras, access control devices and intrusion alarm systems.

Maintain Point of Sale computer equipment used on daily basis.
Update POS equipment to keep up with rapid advancements in computer technology.
Test and verify hardware and support peripherals to ensure that they meet specifications and requirements
Provide training and support to POS systems

Support staff queries
Monitor system use
Set up user accounts
Manage backups
Maintain network

Adapt or design computer hardware or software for various uses like use in other Internet Cafe’s.
Write documents describing protocols, policies, standards for use, maintenance, and repair of hardware equipment.
IT and networking support for clients
Purchasing computers and computer equipment for clients

Developed Internet application programs (using PHP, jQuery, CSS, and troubleshooting the network.
User management through software designs
Hardware and software installation and maintenance.
Business process automation.
Report Generation for daily productivity

Specialising in hardware diagnostics and IT consulting.
Providing the utmost quality of service and technical advice to both personal and enterprise clients is a priority in day to day operations.
Maintaining/upgrading existing hardware architecture.
Other areas of work also include sales, component repairs, diagnostics and hardware architecture for enterprise/personal.
Aside from technicalities, the most important aspect at the workplace comes down to being able to communicate and negotiate effectively to establish long-term relations with clients.

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Andrew Smith

Professional Summary

Employment history

Education

Additional information

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Employment history

Education

Accomplishments

Personal info

Skills

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Andrew Smith

Professional Summary

Qualifications

Relevant Experience

Employment history

Education

Skills

Community Service and Leadership

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Andrew Smith

Professional Summary

Employment history

Education

Skills

Awards

Publications

Affiliations

Accomplishments

Languages

Additional information

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Andrew Smith

Professional Summary

Employment history

Education

Skills

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Andrew Smith

Professional Summary

Qualifications

Relevant Experience

Employment history

Education

Skills

Community Service and Leadership

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