21fddda8-70d9-4be4-9a21-ac256738bddc

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

  • Professional with 2 years and 8 months of experience in IT industry comprising of build release management, software configuration, design, development and cloud implementation. 
  • Cognitive about designing, deploying and operating highly available, scalable and fault tolerant systems using Amazon Web Services (AWS).
  • Extensively worked using AWS services along with wide and in depth understanding of each one of them. Highly skilled in deployment, data security and troubleshooting of the applications using AWSservices. 
  • Experienced in implementing Organization DevOps strategy in various operating environments of Linux and windows servers along with cloud strategies of Amazon Web Services.

Employment history

Apr. 2018 – Aug. 2018
South Tenishahaven, West Virginia
IT Supervisor, Daugherty Inc

Responsible for architecting, designing, implementing and supporting of cloud based infrastructure and its solutions

Proficient in writing Cloud Formation Templates (CFT) in YAML and JSON format to build the AWSservices with the paradigm of Infrastructure as a Code.

Proficient in AWS services like VPC, EC2, S3, ELB, AutoScalingGroups(ASG), EBS, RDS, IAM, CloudFormation, Route 53, CloudWatch, CloudFront, CloudTrail.

Environment: AWS (EC2, VPC, ELB, S3, EBS, RDS, Route53, ELB, Cloud Watch, CloudFormation, AWS Auto Scaling, Lambda, Elastic BeanStalk), shell scripting, AWS CLI, Unix/Linux.

May. 2017 – Aug. 2017
Walkermouth, Colorado
IT Support Specialist, Yundt, Fay and Toy

We had to oversee computer system software’s for businesses and offer support to the clients both internally and externally via internet. 

Education

May. 2016
Bachelor of Computer Application: Computer Science

  • Predovic College – North Tracyhaven, North Carolina

Oct. 2012
High School Diploma: Information Science

  • Trantow University – Kurtberg, Alaska

Skills

AWS
Experienced

VPC
Experienced

Cloud Formation
Experienced

Elastic beanstalk
Experienced

EC2
Experienced

S3
Experienced

Cloud Front
Experienced

Cloud Trial
Experienced

Devops
Skillful

71440212-bb64-4f76-a61c-1f1a185616e3

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

 
With Eight (9) years of working experience in managing, designing, implementing and administrating IT network infrastructures; training and mentoring other IT professionals. Assume total responsibility for documentation (including cabling layouts), analysis of  network needs, design of network infrastructures,  security, communications, software applications, managing electronic mails, printing services, VSAT connectivity and management, UPS, Backup services, Antivirus deployment and administration, and a lot more. Network services include administration of Microsoft Windows servers 2000, 2003 and 2008; managing Microsoft Windows 7Pro, XP, 2000 and Vista as well as other network equipment such as Printers, Scanners, Photocopiers, Switches, Routers and Access Points. 

Employment history

IT Supervisor/Business Analyst DHL Liberia International, Aufderhar, Kihn and McClure. New Kailafort, New Jersey
Mar. 2011 – Present
 
                                   Duties/Responsibilities: 
·         Supervise the IT department of the organization as the department’s head whilst also performing major IT tasks as Business Analyst. 
·         Provide Prompt response to problems reported by Clients; 
·         Send daily, monthly, quarterly and yearly revenue reports to Senior Manager Team. 
·         Act as ICT architect on the organization’s computerization program in collaboration with IT vendors or suppliers and in accordance with defined ICT frameworks and plans. 
·         Prepare technical documentation and necessary paper works relevant to the organization and implemented system. 
·         Design and facilitate institutionalized trainings in working with   various computer application software and hardware devices. 
·         Manage Microsoft Server 2003s, Linux Red hat Server, Configuration and deployment of Applications and training of staff. 
·         Work along with ISP in setting up internet service and VSAT equipment. 
·         Deploy Operating Systems, Applications and Server Platform updates immediately after they are released. 
·         Optimize network performance and utilization of maximum network security and also determine the baseline trend of network performance and become familiar with how the network operates without problems. 
·         Recommend and implement network infrastructure installation or upgrades as necessary. 
·         Implement, manage and troubleshoot active and passive network equipment. 
·         Design, install and maintain the organization’s LAN/WAN. 
·         Install/configure computers (laptops & desktops). 
·         Perform regular ICT maintenance; administration and regular backup of the entire domain. 
Achievement(s): 
•     Designed the IT infrastructure of DHL Liberia International Ltd OPS new office and also supervised its implementation as well as single handily carrying out installation of  all 20 computers and a server plus other network devices such as printers, scanners and photocopiers at the same office. 
• Single handedly Migrated all DHL Computers to   Window 7 Operating System and deployed all require Applications. 
•     Gave regular support to the DHL Liberia International Ltd within various areas of information technology including the setting up of their Avaya PBX; 
•     Organized, conducted and supervised several IT trainings for DHL staffs and occasionally trained Couriers in the proper use of their IT equipments (Scanners and HIC). 
•     Configured and deployed DHL applications on some standalone computers at customer’s site; EMS at the head of office Ministry of Post and Telecommunications and LISCR. 
•     Deployed the first Computer and DHL application at the head office in Buchanan, Grand Bassa County, migrating from Manuel Airway bill to Electronic waybill (Easayship). 

IT Technicial, Schmeler-Erdman. Port Jacksonshire, Ohio
Nov. 2009 – Dec. 2009
 
Duties/Responsibilities:                                 
·         Provide Prompt response to problems reported by Clients; 
·         Provide Maintenance and troubleshooting of hardware and software; 
·         Deploy Antivirus and provide periodic updates to the clients; 
·         Administer multiple customers sites; 
·         Ensure along with institutions administrations the monthly maintenance 
      of IT equipment as well the proper storage and logging of broken IT  
       equipments. 
·         Implement, manage and troubleshoot hardware and device drivers;   
·         Implement, manage, configure and troubleshoot Desktop Operating   
      Systems, Applications and Server platforms; 
·         Document network, hardware, software and server configurations for management use. 
·         Design and implement Client network infrastructures. 
Achievement(s): 
·         Worked with ISP and group of three  deployed, configured WAN/WLAN linking Harbel to Roberts International Airport (RIA) 

Internet Assistant/ Hardware Technician, Bode, Hickle and Reichel. Darenchester, Washington
Oct. 2007 – May. 2008
 
Duties/Responsibilities: 
·         Work directly with the general supervisor to implement the overall stability of hardware and network devices for proper function and deployment of client software. 
·         Train client/ customers how to navigate websites, create emails accounts and do research work. 
Achievement(s): 
·         Single handily trained our walk-in clients/customers how to do research work and navigate the internet. 

Database Manager (MSDBA), Kirlin-Gerlach. West Lewisview, Wisconsin
Nov. 2006 – May. 2007
 
Duties/Responsibilities: 
·         Enter and manage Employees payroll data brought in by field operators 
·         Manage and Maintenance Microsoft SQL 2000 and Microsoft Access 2000 Database. 
·         Maintenance strict Security level for data integrity. 
Achievement(s): 
            Setup Employee Payroll Database for Mines Miners Consolidated Ltd 

Part – Time Teacher Assistant, Hansen-Mraz. Mohrstad, Maryland
Jul. 2005 – Aug. 2005
 
Duties/Responsibilities: 
·         Teach and supervise students on Visual Base Programming and visual basic coding. 
·         Teach on software compiling, coding, banding Sql Database, Microsoft Access database and Microsoft Excel Database to Visual basic Application. 
·         Coordinate the affairs of the teaching staff and mediate between staff and top level administration. 
Achievement(s): 
·         Assisted students in doing assignments and giving them insight on best practice in designing an application with Visual Basic. 
 

Education

East Massachusetts Institute, Leoside, Maine
Bachelor of Science, CCNA, Cloud Computing and Information System Management (MIS, Present

North Donnelly, New Ardeliaville, New York
Bachelor of Science, Degree – Bachelor of Science in Economics (BSC)), Sep. 2019

Northern Washington College, Clementfort, Texas
Certificate – Microsoft Certified Professional (MCP) Microsoft Certificate of Excellence, Sep. 2009

Erdman College, Miltonton, Vermont
Associate of Science, Website Designing,, Jun. 2008

Powlowski University, Donnamouth, Alabama
Associate of Science, Certificate – Microsoft Networking (N+), Mar. 2005

Southern Kautzer, Nitzschechester, South Dakota
Associate of Science, Computer Hardware Engineering (A+), Jun. 2000

Stracke College, North Efrain, Maryland
High School Diploma, Certificate/Diploma Senior High Education, Sep. 1999

Skills

WAN

COMPUTER SOFTWARE

COMPUTER HARDWARE

ENGLISH

FRENCH

AVAYA IP PHONE DEPLOYMENT

Network Designing

it supervisor

  • Install and Maintain Computer Systems.
  • Upgrade Existing Technology.
  • Ensure Data Recovery.
  • Manage IT Staff and Operations.

it supervisor

  • Fulfill 7 * 24 Hour on call duties. 
  • Responsible of the day- to-day support and troubleshooting of all in house software and equipment (desktops, laptops, printers). 
  • Responsible for the effective and efficient day to day utilization of data processing equipment and/or systems. 
  • Troubleshoot and correct hardware/ software computer and network problems. 
  • Ensure all daily tasks including backups complete successfully. 
  • Perform needs analysis, control, maintenance, utilization, installations for all data processing equipment. 
  • Perform Daily, Weekly, Monthly and quarterly Check Lists Such as systems hardware and software, systems users, users Permissions.etc. 

it supervisor

  • Followed and successfully implemented PCI-DSS defined guidelines to compliant the property with PCI-DSS standards.
  • Analyze information to determine, recommend, and plan layout, including network and deployed computers. 
  • Review and deploy the corporate recommended domain security policies on computers.
  • Managing the server backups with disaster restore/recovery plan.
  • Update knowledge and skills of Hotel staff by providing training sessions to keep them updated about the rapid advancements in computer technology and relevant security concerns.
  • Installation, management, and maintaining the health of servers, network, and network devices.
  • Implementation of setting-up fresh Symantec AV deployment server, WSUS server, Backup server.

it supervisor

  • Setting goals for performance and deadlines in ways that comply with company’s plans and vision. 
  •  Monitor employee productivity and provide constructive feedback and coaching. 
  • Supervises the training of users in the basic operation and maintenance of microcomputers and related components. 
  • Monitors the performance of equipment repair, the building of cables, and the replacement of boards and components to identify or remedy failures. 
  • Develop standard operating procedures and best practices, including providing written protocols and guidance to IT staff and to end-users. 

it supervisor

  • Installing and troubleshooting Operating System Win 7, Win8.1 Win 2K8, Ubuntu
  • Management of AD user accounts and access controls.
  • Setting up user accounts, permissions and passwords in Active Directory.
  • Resolving and troubleshooting Software, Hardware and Network, and Wi-Fi Connectivity Support for local users.
  • Configuring MS-Outlook for user and troubleshooting Mail Problem. Backup and Restore mails, Rules, and Address book, Repairing Corrupted mails.
  • Installation of Antivirus, and all type of Software’s.
  • Shawman Software installation and Maintenance.