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Andrew Smith

Professional Summary

Top-ranked strategic-minded, goal-driven sales professional recognized for exceeding sales objectives, territory expansion, and new account development. Over 10 years of verifiable successes in the areas of customer service, account management, and sales.  Offer an in-depth understanding of the sales cycle process and remain focused on customer satisfaction throughout all stages. Experienced, “fearless” cold-caller and expert presenter, negotiator and closer. 

Employment history

Budget and Credit Expert, Kris, Mertz and Simonis. Lake Jaspershire, New Hampshire
Jun. 2019 – Present
  • Partner with Real Estate and Mortgage professionals to help them close more transactions.
  • Manage client’s profiles until they can qualify for home loans.
  • Use effective sales and soft skills communication techniques to qualify prospective clients, present solutions and close the sale. 
  • Make telephone calls, meet clients face to face, meet via social media in order to generate more clients. 

Inside Sales Manager, Cassin, McGlynn and Cronin. South Rebecca, Florida
Jul. 2019 – Present
  • Ranked Top 3 in Sales for 2019 (out of 15)
  • Responsible for all sales activity in the assigned areas from Missouri to Texas. 
  • Job duties include making telephone calls in order to generate prospects, maintain and grow accounts. 
  • Maximized sales through proactive selling, and providing excellent customer service to small to medium size businesses.  
  •  Assist manager in motivating fellow employees, keeping them engaged and working as a cohesive team.

Marketing Sales Manager, Dickinson-Kessler. North Elmobury, Ohio
Feb. 2016 – Jun. 2016
  • Assisted clients with a business plan, branding, advertising, and increase monthly sales. 
  • Increase followers on social media by 150% on average resulting in increased sales via the internet through significant increase in brand awareness.  
  • Initiated a series of marketing campaigns including email, print, digital, outdoor and social media, direct mail campaigns and blogs. 
  •  Recognized for superior performance “Employee of the Month” honoree. 

Senior Collector, Zemlak-Dickens. East Elia, Montana
Mar. 2006 – Jan. 2013
  •  Following all company and client policies and procedures as well as complying with all federal & state rules and regulations governing collections.
  •  Exceeding monthly goals, making over 200 calls daily, also received monthly awards for improvement over months. 
  •  Confer with clients/debtors by telephone or in-person to determine reasons for overdue payments and to review the terms of sales, service, or credit contracts and determine the appropriate strategy. 
  •  Persuade clients/debtors to pay amounts due on auto accounts 

Customer Service / Sales, Jerde Inc. Douglasport, Tennessee
Nov. 1998 – Jun. 2003
  • Own daily call volume of up to 100 calls
  • Recommended new products and services to customers, bases on needs. Generated 25+ sales lead weekly.  
  • Cheerfully went above and beyond to resolve customer concerns, resulting in many 100% survey months. 
  •  Received sales compensation monthly by providing excellent service and exceeding sales objectives.

Education

Western Leffler, North Deon, Colorado
Bachelor of Science, Accounting, Present

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Lead Qualification

Relationship Building

Sales Training

Territory Management

Dependable

Professional

Exceeds Company Goals

Results Oriented

Adaptability

Strong Work Ethic

5a4f0f67-315e-4eaa-9c14-f748fe5a3653

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

 
A marketing enthusiast, an avid researcher with a professional background in sales experience. Seeking for opportunities in the field of market research. To work for an organization that will help in the growth and development of my capabilities,
improving my career and also adding value to my professional journey. 
 

Employment history

Inside Sales Manager, Oberbrunner Group. Wuckertfort, Vermont
May. 2019 – Jun. 2019
 
  • Worked as an Inside Sales Manager with 5 months of experience
  • Key Account Management
  • Client acquisition, Lead Generation, Cold Calling, and handling customer queries, escalation issues and delivered best customer support and guidance.
  • A consistent performer in achieving sales targets consistently in quarterly basis.

Jaro Education Private Limited, Barton Inc. Port Corene, Florida
Aug. 2018 – Oct. 2018
  • Worked as a Business Development Executive for 6 months  (Educational Sales)
  • Lead Generation,
  • Cold calling,
  • Client interaction. 
  • Onfield Sales

Internships/ Projects

Education

West Reilly Academy, Willberg, Nebraska
MBA, Marketing, Oct. 2018

North Trantow Institute, Mertzhaven, Wyoming
BBA, Marketing, Dec. 2015

Western Pfannerstill, Lake Shanekaborough, Wisconsin
12th (Science) (ICSE), Dec. 2012

Eastern Collins, Port Sirenaberg, Nebraska
High School Diploma, 10th ( CBSE), Mar. 2010

Awards

Interests

Personal Details

Languages

English

Hindi

Odia

Bengali

Skills

Problem Solver

Positive attitude

Digital Marketing

Content writing

Good Communication

Ms Office

Market research

Flexibility

Teamplayer

8898ae21-1765-4e15-9b08-250663bd3921

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Talented, sales-driven, recognized expert in the fields of direct sales and partner channel sales management.  Equipped with 2+ years of experience in the areas of sales, marketing, business operations and development.  Eager to advance my career and obtain a sales director position within a reputable, growth-oriented company.

Employment history

Senior Inside Sales Manager, Kovacek, Volkman and Wisoky. Wildermanchester, Maryland
Nov. 2018 – Jan. 2019
  • Explain products or services and prices, and answer questions from customers.
  • Obtain customer information such as name, address, and payment method, and enter orders into computers.
  • Answer telephone calls from potential customers who have been solicited through advertisements.
  • Maintain records of contacts, accounts, and orders.
  • Conduct client or market surveys in order to obtain information about potential customers.
  • Deliver prepared sales talks, reading from scripts that describe products or services, in order to persuade potential customers to purchase a product or service or to make a donation.

Key Account Manager, Lebsack Inc. South Verlenemouth, Alabama
Sep. 2018 – Oct. 2018
  • Resolve customer complaints regarding sales and service.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Sell tickets and other items to customers.

Inside Sales Executive, Wiegand, Ferry and Lowe. Norbertoport, New Hampshire
Apr. 2017 – Aug. 2017
  • Coordinate appointments to show homes to prospective buyers.
  • Answer clients’ questions regarding construction work, financing, maintenance, repairs, and appraisals.
  • Arrange meetings between buyers and sellers when details of transactions need to be negotiated.
  • Monitor customer preferences to determine focus of sales efforts.

Education

Vandervort University, South Jarrettville, Florida
Bachelor of Science, ECE, Mar. 2016

Hilll University, Prosaccobury, Colorado
High School Diploma, Science, Jul. 2012

Skills

Effective leadership and management

Client Representation

Planning and research skills

Teamwork and interpersonal skills

Public Relations

646c5e1b-5dd9-4648-b4b1-c353352694a1

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

 
A marketing enthusiast, an avid researcher with a professional background in sales experience. Seeking for opportunities in the field of market research. To work for an organization that will help in the growth and development of my capabilities,
improving my career and also adding value to my professional journey. 
 

Employment history

Inside Sales Manager, Rodriguez, Sauer and Brakus. North Tad, Minnesota
Mar. 2019 – Apr. 2019
 
  • Worked as an Inside Sales Manager with 5 months of experience
  • Key Account Management
  • Client acquisition, Lead Generation, Cold Calling, and handling customer queries, escalation issues and delivered best customer support and guidance.
  • A consistent performer in achieving sales targets consistently in quarterly basis.

Jaro Education Private Limited, Huel, Braun and Ledner. East Hortensia, Massachusetts
Jul. 2018 – Aug. 2018
  • Worked as a Business Development Executive for 6 months  (Educational Sales)
  • Lead Generation,
  • Cold calling,
  • Client interaction. 
  • Onfield Sales

Internships/ Projects

Education

South Hermann, North Ednaton, Montana
MBA, Marketing, Dec. 2018

East Herzog University, Port Jewelfort, North Carolina
BBA, Marketing, Feb. 2015

South Yost Academy, Trompville, Nevada
12th (Science) (ICSE), Jan. 2012

South Goodwin College, East Corrinaton, Maine
High School Diploma, 10th ( CBSE), Aug. 2010

Awards

Interests

Personal Details

Languages

English

Hindi

Odia

Bengali

Skills

Problem Solver

Positive attitude

Digital Marketing

Content writing

Good Communication

Ms Office

Market research

Flexibility

Teamplayer

inside sales manager

  • Worked for 17 months with a team of 30+ to achieve the monthly target, not just individually, but as a whole.
  • Successfully lead a team of 4+ to achieve their individual targets, as well as the team’s overall target.
  • Helped all team members grow exponentially, allowing them to achieve higher targets month on month.  
  • Managed sales employees and counseled employees based on their professional growth and productivity. 

inside sales manager

  • Operate in tandem with District Sales Managers to drive district performance and quota attainment
  • Foster relationships between ISAMs and Account Executives
  • Assisted in the development of floor-wide call campaigns for ISAM Nation
  • Drive sales growth in client hardware and software product lines

inside sales manager

  • Set weekly goals for inside sales representatives.
  • Answered prospect questions regarding products, pricing, and availability.
  • Emphasized product features based on analysis of customer needs.
  • Target the sales of Ducen’s product portfolio of Business

senior inside sales manager

  • Successfully achieved my monthly revenue target for 12 months consecutively in B2C sales. 
  • Achieved 100% or more of my target for 12 months consecutively.
  • Worked with CRM [Zoho] to manage and forecast sales opportunities. 
  • Delegation of tasks/responsibilities within the team to optimize performance. 
  • Successfully increased [and achieved] my revenue targets by 629% in  just 18 months.
  • Established a data driven work force based on experience. 
  • Trained a team of 4+ on the company sales process, the products, and their respective markets and trends. 

inside sales manager

  • Understanding the need of Corporate professionals depending on their work experience and advising them to take relevant certification.
  • Providing training on various products to team mates.
  • Maintaining daily reports to analyze performance 
  • New account development

senior inside sales manager

  • Interacting with the working professionals and students across the world.
  • Understanding their requirements. 
  • Suggesting the working professionals with the courses and certifications that would add more value to their profile and up skill.
  • Following the leads and close the deal.
  • Attended to all phone inquiries.

inside sales manager

  • Understanding the need of the professionals and advising them to do relevant certification as per their corporate experience.
  • Conducting training on various products for team mates. 
  • Maintaining Petty Cash 
  • Looking into the legal aspect of the orders 

inside sales manager

  • Achieved monthly quotas of revenue target in selling courses pertaining to the Account Management Data Science, Big Data, RPA and AI & Machine Learning through a consultative selling approach.
  • Was given responsibility to lead the AI & Machine Learning category, which included increasing revenue generated from the category, training fellow team members and optimizing course curriculum and content.
  • Coached fellow/team members on best sales practices, technical aspects of products.
  • Preparation of Salary certificates 

senior inside sales manager

  • Preparation of Statement of Accounts 
  • Follow up on the payments post delivery 
  • Coordinating with after sale services 
  • Quarterly VAT Filing 

inside sales manager

  • Ranked Top 3 in Sales for 2019 (out of 15)
  • Responsible for all sales activity in the assigned areas from Missouri to Texas. 
  • Job duties include making telephone calls in order to generate prospects, maintain and grow accounts. 
  • Maximized sales through proactive selling, and providing excellent customer service to small to medium size businesses.  
  •  Assist manager in motivating fellow employees, keeping them engaged and working as a cohesive team.

inside sales manager

  • Developed customer relationships to drive revenue growth.
  • Determined needs, delivered solutions, and overcame objects through questions based selling.
  • Preparation of Proposals & Quotation for the customers 
  • Preparation of Invoices 

sr. inside sales manager

  • Conversion of leads received through various marketing channels
  • Preparing short- term and long- term sales plan towards reaching
  • the assigned goals
  • Consistently achieve revenue targets in line with team/organisational objectives
  • Proactively identifying cross-selling/up-selling opportunities with the existing accounts
  • Delivering good value to customers and increasing business through referrals
  • Understand the customer requirement and pass on the insights towards the product portfolio improvement based on the customer interaction/feedback

inside sales manager

  • Lead generation activities through cold calling 
  • Fixing appointment for meeting & calls from the leads generated 
  • Follow up on the meetings 
  • Acting as a liaison between the distributor & the client 
  • Preparing, Providing & Processing the PO received from customers to our suppliers 
  • Procurement of products from the suppliers 
  • Nurtures relationships with suppliers to negotiate the best prices for company 

inside sales manager

  • Responsible for leading all functions of RDC Inside Sales for the following franchises;  Centralized Diagnostics, Digital Information Systems, Molecular Diagnostics,  Physician Laboratory Systems, Point of Care and Tissue Diagnostics
  • Develop strategic direction for the team
  • Collaborate with marketing to determine priorities 
  • Engage in cross franchise initiatives to increase sales for RDC
  • Partner with senior leadership to ensure overall goals are achieved
  • Manage all aspects of incentive compensation for the team
  • Provide extensive career coaching and mentoring to account specialists 

inside sales manager

  • Hire, train and coach a team of 24 contracted employees
  • Build and manage vendor relationship
  • Develop and execute sales strategy and measurement objectives
  • Identify opportunities to increase productivity 
  • Pilot innovative ways to reach customers
  • PPC Presidents Club Winner 2016

inside sales manager

  • Telephone or to respond to correspondence from customers or to follow up initial sales contacts.
  • Identifying references & exploring B2B opportunities with new & existing clients to increase the sales 
  • Continuously contact existing customers to evaluate customer satisfaction and drive efforts to provide better service. 
  • Speak during presentations to hotels during company seminars

senior inside sales manager

  • Generating revenue by developing/maintaining customer relationships and positioning the products in the market
  • Conversion of leads received through various marketing channels (Inbound and Outbound customer calls) into sales
  • Proactively identifying cross-selling/up-selling opportunities with the existing customers
  • Identifying references through the existing customer base to increase the sales pipeline

inside sales manager

  • Managed inside sales staff, initiatives, and objectives
  • Set departmental policies and procedures
  • Supported outside sales staff
  • Responsible for interdepartmental communications on behalf of the sales department
  • Interfaced with customers to determine process needs and generated proposals in a timely fashion
  • Managed projects to ensure that sales orders were processed accurately and that all crucial data was funneled through the proper channels
  • Ensure ultimate customer satisfaction

inside sales manager

  • Hotel acquisition and on boarding
  • Training to hotels on the use of system
  • Create, maintain and enter information of hotels into HMD system
  • Providing support to partner hotels via phone and email
  • Following up with RFP (Request for Proposal) submissions
  • Maintaining close partnership with existing hotels
  • Educate hotels on bookings, payment and business model

inside sales manager

  • Handles international market (USA, Canada & Middle East) 
  • Responsible for managing Key accounts including initiation, analysis, monitoring and evaluating new opportunities for each account. 
  • Responsible for maintaining renewal, upsell & cross sell rate as dictated 
  • Achieved monthly sales target on regular basis 
  • Negotiate price terms of sales with customer in order to drive more revenue 
  • Develop strategies to achieve monthly & quarterly goals & increase the current customer base 
  • Handling complete sales cycle from pre- sales to post-sales support ensuring committed deliveries 

inside sales manager

  • Used computers for various applications including database management or word processing.
  • Answered telephones and gave information to callers, took messages and transfered calls to appropriate individuals.
  • Operated office equipment including fax machines, copiers and arranged for repairs when equipment malfunctions.
  • Greeted visitors and callers and handled their inquiries or directed them to the appropriate persons according to their needs.
  • Scheduled and confirmed appointments for clients, customers, and supervisors.
  • Proficient in conducting internet searches to find needed information.

inside sales manager

  • Advise Customer on policies and operating procedures to ensure functional effectiveness of business.
  • Achieved monthly quotas of revenue target in selling courses pertaining to the Data Science, Big Data and AI & Machine Learning through a consultive selling approach.
  • Was given responsibility to lead the AI & Machine Learning category, which included increasing revenue generated from the category, training fellow team members and optimizing course curriculum and content. 
  • Execute sales process following services practices in accordance with business controls ensuring audit compliance.

inside sales manager

  • Worked as an Inside Sales Manager with 5 months of experience
  • Key Account Management
  • Client acquisition, Lead Generation, Cold Calling, and handling customer queries, escalation issues and delivered best customer support and guidance.
  • A consistent performer in achieving sales targets consistently in quarterly basis.

inside sales manager

  • Connecting with the leads provided and generating revenue from them.
  • Proper maintenance of CRM-Zoho and updating the information on a regular basis. 
  • Generating new sales and retaining existing customers. 
  • Confer with potential customers regarding their needs and advise them on types of products to purchase, mostly upselling.
  • Achieving monthly targets.

inside sales manager

  • Proactively work with clients, business partners and sellers to identify, qualify,negotiate and close new services opportunities;
  • Develop contracts, manage risk, establish price (based on pre-approved labor rates and service units gross profit), and help with financial reconciliation.
  • Leverage and control internal program funding and help maximize our business utilization;
  • Establish “trusted advisor” partnerships with strategic clients,business partners and client teams, leading to client references.;
  • Establish and maintain the interlock with the local Sales and Pre-Sales teams to ensure attachment for defined pre-packaged Lab Services offerings and selected new/emerging STG solutions;
  • Ensure full cost recovery; including self-funding investments in skills enablement ,services offerings development and early adopter support and technical assistance on competitive and growth initiatives;
  • Provide feedback on client engagements and share timely key client successes with the management team;