• Suggest specific product purchases.
• Manage all transactions through the clover tablet.
• Rotate between helping out the line, making waffle cones, making sure everything in store is in proper health code guidelines, filling all ice cream containers when they are low or empty, handling transactions and maintaining a positive attitude.
• Perform all tasks under the pressure of a high volume customer count. Lines would wrap around the corner and would last up to 10 hours (from open to close). 

• Described and recommended ice cream flavors to customers.
• Wrote patrons’ food orders on order slips, or memorize orders.
• Performed cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up serving counters, taking out trash, or checking and cleaning bathroom.
• Collect payment using a cash register.

• Make sure all product in the front house freezers are full and ready for the day. 
• Make sure all areas of the store are clean.
• Make waffle batter and fresh waffle cones.
• Provide an experience for customers that leave them wanting more.
• Provide a welcoming environment to all, encouraging each individual to try as many samples as they desire.
• Offering all possibilities to customers in deciding how to receive their product.
• Explaining to each individual what is in the product they choose to sample or purchase including all allergens, and nutritional facts.

• Scoop ice cream during peak busy hours.
• Stock ice cream in the freezers.
• Clean the freezers where the ice cream was being scooped from.
• Clean the ice cream holders.
• Change the ice cream during shifts.
• Make whipped cream.
• Make assorted drinks, frozen or chilled.

• Interacted with customers by taking orders and working the register
• Organized storage and restocked the ice cream
• Trained new employees on proper serving methods 
• Prepare bills for food, using cash registers, calculators, and accepting payment or making change.

• making ice cream 
• cooking brownies 
• counting tips 
• talking to customers 
• cleaning tables 
• handling cash register 

• Mix ingredients such as waffle cone batters.
• Cleaning scoops for nut allergies 
• Making milkshakes 
• Scoop Ice-cream

• Write ice cream orders on order slips, memorize orders.
• Explain ingredients and how we make the ice cream.
• Stock service areas with supplies such as Spoons, Dishes, Candies, Refiled the soft serve machines.
• Provide guests with information about local areas, including giving directions., tidying up server station, taking out trash, or checking and cleaning bathroom.

• providing customer service
• scooping ice cream and Italian ice
• making sundaes, milkshakes, ice cream cones and gelati’s
• giving toppings
• keeping the work area clean
• making fruit cups
• sweeping

• listen to customer request 
• restock ice cream 
• Interact with customers and provide answers to customers questions. 
• Basic housekeeping.

• Take orders and receive payment from customers
• Maintained a cash drawer per the company’s policies
• Prepared ice cream dishes for customers
• Perform cleaning tasks such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary

• Made waffle cones, scooped ice cream, and designed/decorated cakes
• Led my coworkers as the shift supervisor
• Organized/ took orders and phone calls 
• Used communication and leadership skills to create an organized and efficient atmosphere

• Prepared ice cream scoops, waffle cones, all foods in the shop while creating a friendly, energetic atmosphere for customers
• Efficiently handled high volume cash handling
• Organized, stocked, and maintained store appearance
• Communicated with team members on shop performance and provided feedback for further shop improvements
• Assisted in creating a “Team Player” environment

• Waitress. Demonstrated knowledge of products and services available and catered towards customer’s needs.
• Cashier. Responsible for funds transactions for all food & beverage items. 
• Customer Service. Handled pre-orders for bespoke cakes. 
• Stock Management. Oversaw and organized stock of perishable and non-perishable goods.

• Greet customers, take orders
• Scoop ice cream, make milkshakes/ sundaes
• Maintain clean display case, clean and mop floors, wipe down tables 
• Use cash register to close out customers

• Provided forms of customer service
• Assisted in food preparation and storage
• Created specialized ice cream combinations
• Performed closing and opening duties 

• Customer service with a smile
• Scooping the correct amount of ice cream (ensuring that each pan of ice cream serves 40 scoops)
• Running the register when needed
• Promoting reward programs
• Keeping up with cleaning the front of the store to make it presentable
• Stocking up on ice cream and baked goods for the next shift

• Open and close cash registers, performing tasks such as counting money, separating charge slips, coupons, and vouchers, balancing cash drawers, and making deposits.
• Maintained a thorough understanding of all menu items and answered questions regarding food and drink items and their preparation
• Maintained store cleanliness and appearance
• Inventory stock and requisition new stock
• Helped train new employees