fc013bcf-0647-4bb3-95af-c8a6f5ec33b6

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Personable, dependable, honest, initiative attitude with room to grow.  Passion for delivering excellent customer service at every interaction; dedicated to progressing my career within the hospitality industry.  Currently seeking a chance to prove working up in the chain. Mindset with the adapt to change and acquire new and different knowledge.

Employment history

Houseman, D'Amore-Bednar. New Leonatown, Indiana
Jun. 2019 – Present
  • Responsible for the arrangement of guest requirements upon arrival to the island
  •  Fullfilling housekeeping and real estate requests
  • Availability for unique owner job requests (ie: pressure washing, furniture allocation, replacing of owner items, etc..)
  • Help housekeeping teams to meet deadline of arriving guests (ie: cleaning)
  • Provide help to holiday maintenance if necessary 

Supervisor/Delivery Driver, Friesen LLC. East Gabrielburgh, Virginia
Oct. 2014 – Jun. 2015
  • ingredients of all shop items to be maintained, accounted for, kept at optimum levels in fridges/freezers
  • ensure that the preparing of food for shop display is completed in allocated time frame
  • All orders placed by outlets to be organised and delivered in given time frame
  • further ordering to be recorded for upcoming days
  • F1 account ordering of produce and products
  • keeping the establishments cleanliness hygienic and food safe
  • Serving guests bakery products
  • banking and float management
  • basic baking knowledge

Server, Hand-King. East Emmyland, West Virginia
Sep. 2012 – Oct. 2012
  • Clean service or seating areas.
  • Prepare or serve menu items, such as sandwiches or salads.
  • Receive and process customer payments.
  • Take customer orders and convey them to other employees for preparation.
  • Clean or sanitize work areas, utensils, or equipment.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Clean glasses, utensils, and bar equipment.

Cashier/Cook, Grimes LLC. Altonshire, North Dakota
Oct. 2011 – Mar. 2012
  • Taking customer orders through a til
  • Organising orders through the pass
  • Managing earnings after shift
  • Working deep fryer/grill
  • Proper food handling when making orders
  • Rotation of old to new produce within freezers
  • Properly maintain equipment (CAYG)

Education

East Morar University, Gleasontown, Oklahoma
Statement of Attainment, Food Handling, Food Safety Supervision, Oct. 2015

South Gorczany College, New Pearly, New Hampshire
Cert 3, Hospitality, Sep. 2014

Eastern New York Institute, Beckerside, Washington
Defensive Driver Training, Dec. 2012

South Kuhic University, Botsfordberg, Idaho
RSA/RSG, Jul. 2012

The North Dakota Academy, South Russell, Texas
High School Diploma, Sep. 2011

The Kansas University, Faheyshire, New Mexico
Cert 3, Retail, Jul. 2011

Skills

Online ordering
Skillful

Guest interaction
Experienced

Email
Skillful

Adapting
Experienced

Initiation
Experienced

Time management
Experienced

a1d26288-96b3-4556-a52f-59574ffdc99c

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Efficient, methodical, technically-advanced leader offering 5 years of experience supporting warehouse receiving and shipping functions using computerized warehouse management systems.  Strong teamwork and communication skills with keen ability to complete multiple tasks simultaneously while ensuring on time delivery.  Productive, determined professional actively seeking a leadership role within a large distribution warehouse.

Employment history

Houseman, Yundt Group. North Jeraldineberg, South Dakota
Nov. 2017 – Dec. 2017
  • Contact housekeeping or maintenance staff when guests report problems.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Plan, schedule or supervise the work of other employees.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance.
  • Answer inquiries pertaining to hotel policies and services, and resolve occupants’ complaints.
  • Provide assistance to staff members by inspecting rooms, setting tables or doing laundry.

Warehouse Associate, Kovacek Group. Aufderharmouth, Delaware
Jul. 2017 – Nov. 2017
  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  • Check import or export documentation to determine cargo contents and use tariff coding system to classify goods according to fee or tariff group.
  • Install straps, braces, and padding to loads to prevent shifting or damage during shipment.
  • Direct or participate in cargo loading to ensure completeness of load and even distribution of weight.
  • Determine method of shipment and prepare bills of lading, invoices, and other shipping documents.
  • Direct delivery trucks to shipping doors or designated marshaling areas and help load and unload goods safely.
  • Attach address labels, identification codes, and shipping instructions to containers.

RTV Specialist, Huels Inc. South Mosetown, Rhode Island
Mar. 2016 – Apr. 2016
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Store items in an orderly and accessible manner in warehouses, tool rooms, supply rooms, or other areas.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Keep records on the use and/or damage of stock or stock handling equipment.

Picker, Lakin, Nitzsche and King. North Emogene, Oregon
Oct. 2015 – Nov. 2015
  • Record product, packaging, and order information on specified forms and records.
  • Examine and inspect containers, materials, and products to ensure that packing specifications are met.
  • Remove completed or defective products or materials, placing them on moving equipment such as conveyors or in specified areas such as loading docks.
  • Assemble, line, and pad cartons, crates, and containers, using hand tools.
  • Obtain, move, and sort products, materials, containers, and orders, using hand tools.

Warehouse Associate, McGlynn, O'Reilly and Howe. Jedville, Washington
Jan. 2015 – Feb. 2015
  • Examine completed workpieces for defects, such as chipped edges or marred surfaces and sort defective pieces according to types of flaws.
  • Read work orders or production schedules to determine specifications, such as materials to be used, locations of cutting lines, or dimensions and tolerances.
  • Load workpieces, plastic material, or chemical solutions into machines.
  • Start machines, monitor their operations, and record operational data.
  • Position, align, and secure workpieces against fixtures or stops on machine beds or on dies.
  • Clean and lubricate machines.
  • Inspect product load for accuracy and safely move it around the warehouse or facility to ensure timely and complete delivery.
  • Move controls to drive gasoline- or electric-powered trucks, cars, or tractors and transport materials between loading, processing, and storage areas.
  • Position lifting devices under, over, or around loaded pallets, skids, or boxes and secure material or products for transport to designated areas.
  • Weigh materials or products and record weight or other production data on tags or labels.

Education

West Hoeger, West Myrna, New Mexico
High School Diploma, Mar. 2008

Skills

Machine Operator
Skillful

Forklift Driver
Skillful

Picker/Packer
Expert

Hotel Hospitality
Expert

houseman

  • Assist housekeeping with placing bed boards, roll-ways beds, extra beds etc. 
  • Respond in a friendly, helpful manner to guests and other colleagues

houseman

  • Maintain cleanliness and organization of any banquet rooms, hallways, storage and service areas while managing inventory and care for banquet supplies such as linens, chairs, and glassware
  • Helped transport food, beverages, decorations and equipment between hotels
  • Maintain clean and orderly service areas and complete side work duties 
  • Comply with established safety and sanitation standards 
  • Collect soiled linen for laundry from housekeeping carts
  • Maintain housekeeping carts and stocks supplies, receive linen supplies from laundry and stocks linen closets on guest floors in a neat organized manner
  • Remove soiled linen and trash from the pool side and other service areas and take to appropriate location in the prescribed manner

houseman

  • Counter-top, Appliance & Grout Cleaning
  • Created checklist for daily stocking of housekeeping carts that improved inventory management and prevented unnecessary trips to stockroom during cleaning rounds 
  • Bring clean linen to the cleaners and taking the dirty linens
  • Going to different hotel department within the company for cleaning purposes with necessary tools and equipment

houseman

  • Vacuuming the room and hallways, mopping the floor, cleaning and sanitizing the bathroom and replacing toiletries and towels.
  • Other responsibilities are placing personal items on dressers or desks and otherwise straighten the room so it looks clean, tidy and inviting. 
  • Replacing ice buckets, restock coffee service and wipe down surfaces. 
  • laundering or dry cleaning personal clothing and running errands.

houseman

  • Set up weddings, meeting rooms, theaters, and presentations
  • Kept track of inventory such as chairs and tables
  • I would cloth and skirt all tables, as well as install the lighting when needed (mostly weddings)
  • Barbacked during weddings and events that involved alcohol

houseman

  • Keep parking lots clean and surrounding areas.
  • Keep public areas clean and neat
  • maintain all brass fixtures
  • Clean customer rooms 
  • clean and stock pool room and keep the floor dry and clean
  • collect trash from all offices and from each housekeeper 
  • wash and dry dirty linens fold and stock closets 

houseman

  • Worked in multiple roles in a housekeeping environment to ensure efficiency and maintaining high standards.
  • Regularly Packed away deliveries of linen and amenities being sure to notify supervisors of anything that we we’re running low on
  • worked independently with the aid of a work van to strip rubbish and linen from departed rooms and handle any guest requests.
  • often worked as a room attendant to clean and prepare rooms to high standards for guest arrival.

houseman/maintenance

  • Follow hotel protocols at all times and efficiently complete daily room cleaning log 
  • Cooperated with room attendants with the necessary amenities to complete rooms and inspect if room ready for use
  • Kept all linen closets stocked and maintained with amenities, linen, and cleaning supplies
  • Executed daily maintenance and cleaning procedures such as, vacuuming/shampooing carpets, dusting furniture, window washing, floor/wall sweeping/mopping/stripping/waxing, restrooms sanitizing/cleaning, inspections for pest in the hotel premises and trash removal. 

houseman

  • Lobby, stairwells, and hallways were mopped and vacuumed everyday. 
  • Ensure that all general public areas like the bathrooms, pool area, courtyard, parking lot, ect. was kept well maintained and thoroughly inspected and clean.
  •  Record how many times housekeepers receive linen, towels, water bottles and soap
  • Frequently had supervisor training to keep housekeepers on duty and not side tracking
  • Checked on hotel guests to ensure satisfactory 

houseman

  • Cleaning the outside grounds, restrooms, and lobby; helping and  dumpster and removed linen and trash from cleaning carts and linen closets
  • Sweep and wash floors, vacuum   guest corridor carpets, sweep carpet corners 
  • Ability to cope with problems and emergencies and make effective decisions
  • Strong time management skills and proven history of work place punctuality
  • Excellent interpersonal and communication skills      

houseman

  • Cleaning and maintaining guest rooms, bathrooms, work areas, furnishings and carpets. 
  • Cleaning rooms includes duties such as changing bed linens and emptying trash as well as vacuuming carpets and dusting furniture.
  • Taking guest request and fulfilling it .
  • Checking rooms and its status and informing to the concern team.

houseman

  • Performed cleaning activities such as sweeping and mopping floors and ensuring that they are dried properly.
  • Striped beds, place fresh linen on them and ensure that dirty or soiled bed sheets are handed over to the laundry.
  • Emptied waste paper bins and ashtrays.
  • Cleaned and sanitized hallways, lobbies and offices and ensure that appropriate boards such as those to warn about wet floors are placed properly

houseman

  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants. Cleaned rooms as needed
  • Worked with front desk staff to deliver customers extra ammenities
  • Delivered laundry to floors as needed
  • Unloaded trucks and inventoried supplies while putting them away
  • Locked up housekeeping area at end of shift
  • Assured great customer and client relationships

houseman

  • Assist the Guest Attendants as necessary.
  • Report maintenance issues to Housekeeping Supervisor.
  • Clean and prepare arrival rooms. In the room clean glass windows and glass doors. Conduct high dusting of the room. Ensure the cleanliness of all linen, railings, fixtures, entryways, and stairs.
  • Delivery and pick-up guest request items when assigned
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning..
  • Assists with responsibilities and duties in the absence or heavy volume in the areas of Lobby Attendant and Housekeeper
  • Before leaving section, collect all trash from the service landings and take to/dispose in outside trash dumpsters, per hotel procedures

houseman/public areas

  • Follow all company and safety and security policies and procedures
  • Ensure uniform and personal appearance are clean and professional
  • Maintain confidentiality of proprietary information, and protect company assets.
  • Welcome and acknowledge all guests according to company standards, anticipate and thank guests with genuine appreciation.

houseman

  • Responsible for the arrangement of guest requirements upon arrival to the island
  •  Fullfilling housekeeping and real estate requests
  • Availability for unique owner job requests (ie: pressure washing, furniture allocation, replacing of owner items, etc..)
  • Help housekeeping teams to meet deadline of arriving guests (ie: cleaning)
  • Provide help to holiday maintenance if necessary 

houseman/server

  • Serve food and beverages to customers in such settings as hotel banquet serving.
  • Take customers orders.
  • Perform cleaning duties such as sweeping, mopping to keep equipment and facilities sanitary. 
  • Order items to replenish supplies.
  • Scrub and polish counters, tables, and other equipment, and clean glasses, dishes, and fountain equipment for next event.
  • Set up dining areas and clear them in time for guests in timely manner.

houseman

  • Maintain banquet rooms, hallways, storage and service areas cleaned and organized
  • Routine inventory and care for banquet supplies such as linens, chairs, china, glassware, flatware and decorations.
  • Setting up the banquet room per the specification of a banquet events order, and then reset the room to its original state after the event is over.
  • Assisting servers by transporting tables, equipment and reporting maintenance issues to management.
  • Separate napkins from tablecloths, transport all linen to correct area to be cleaned, and restock clean linens.
  • Maintain work areas clean throughout the day, practicing clean-as-you-go procedures.
  • Assist other departments when needed to ensure optimum service to guests.