housekeeping supervisor

• Evaluating potential housekeeping staff candidates and making hiring decisions with the input of senior hotel management
• Having a strong attention to detail, organizational skills, and an obsession with cleanliness
• Performing well in a sometimes chaotic and fast-paced environment
• Training new housekeeping staff based on hotel policies and standard
• Creating weekly shift schedules and daily assignment schedules
• Disciplining or coaching employees as necessary

housekeeping supervisor

• Responsible for checking Arrivals/Vacant and Occupied rooms.
• Co-ordinate with Front Office and Engineering departments for excellent guest experience.
• Handling Lost and Found articles.
• Meet with the inhouse guests and listen to their queries and escalates it to the concerned departments,if any.
• Resolving guest complaints.
• Planning team building activities for staff during DCC meeting

housekeeping supervisor

• Manage full laundry operations, all rooms’ linen and Food & beverage was process completely in house.
• Created standards procedures for the Department.
• Controlled all expenses according to the budget.
• Implemented and train room attendants to the Sparkle program.

housekeeping supervisor

• organized stock
• laundry– wash and dry and deliver
• coordinate job duties sheets for the work day
• over see small group of 8 staff
• open club

housekeeping supervisor

• Monitor the group of housekeepers who work to ensure that they complete their daily activities.
•  make inspections to the inspectors and housekeepers. 
•  closing  the house making sure all 800  rooms remain ready for the next day and also make sure we have enough employees to get started the next day.
• Contracted cleaning company.

housekeeping supervisor

• Run errands, such as taking laundry to the cleaners and buying groceries.Determine production schedules and staff requirements necessary to ensure timely delivery of services.
• Train other staff, and schedule and supervise their work.
• Issue keys and supplies to Housekeeping Attendants.
• Filed and retrieved corporate documents, records, and reports 

housekeeping supervisor

• Supervise and train new employees.
• Motivate, develop and direct people as they work to identify the best people for the job.
• Responsible for transporting crew to job sites.
• Inspect the completed work of team members.
• Collect cash and checks from clients.
• Ensure clients homes were cleaned thoroughly and to their expectations.

housekeeping supervisor

• Organized and chaired the Safety committee. The committee in its first year successfully influenced several facility improvements to be made and procedures to be instituted and/or revised.
• Prepared budgets and handled purchasing for Housekeeping, Laundry and Honor Bar.
• Successfully reduced turnover in the department to fewer than 10% annually.
• Instituted a Self-Inspection program with Room Cleaners that became the adapted practice for the company.
• Created a staff development program with the assistance of the Assistant General Manager. 
• Answered phone calls and directed calls to appropriate parties, took messages
• Performed general office duties, such as ordering supplies and maintaining records

housekeeping supervisor

• Responsible for overall Camp Management in reference to the housekeeping and deep cleaning of the facility. 
• Conduct training sessions to the Janitorial Teams working at various locations. 
• Housekeeping supervision as per client requirements and facility needs. 
• Prepare Housekeeping Attendants job assignment.

housekeeping supervisor

• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
• Communicated repair needs to maintenance staff.
• Worked with front desk to respond promptly to all guest requests.
• Completed schedules, shift reports and other business documentation.
• Surpassed sales goals by improving service delivery.
• Maintained controls over expenses and inventory for optimal budget tracking.
• Supervised 4 employees, including scheduling, training, and performance monitorin 

housekeeping supervisor

• Obtaining list of rooms to be cleaned and list of prospective check-outs or discharges to prepare work assignments.
• Assigning daily tasks and inspecting guest rooms, communicating maintenance failures when needed.
• Motivating, providing trainings to housekeeping team and supporting them in extreme situations.
• Direct supervision of the stock-room inventory, housekeeping staff and guiding them when it comes to rooms’ vacancy and hygiene management.  
• Teamwork with different departments managing communication via telephone switchboards, recording and resolving customer complaints. 
• Ensuring compliance with safety and sanitation policies in all areas.

housekeeping supervisor

• Overseeing all household cleaning and sanitizing.
• Ensuring Laundry and ironing done efficiently.
• Checking all rooms to ensure work is done as per owner instructions.
• Organizing and sourcing any supplies necessary for completing household duties.

housekeeping supervisor/ banquet/bar back/waiter/cashier

• Completed required housekeeping paper on Oprah System.
• Completed daily administrative activities such as making sure time cards were completed.
• Reported any engineering problems.
• Provided communication skills that supported my colleagues in creating guest rooms that were equipped and welcoming for the guest.
• Inspected guest rooms.
• Prepared VIP Suites/rooms.
• Reported general cleaning for rooms or general common areas.

housekeeping supervisor

• Quality control of rooms before guest check in
• Cleaning hotel rooms in a timely manner.
• conduct nightly audits.
• To ensure every guest left amazed by the service my staff and I had provided during their stay!

housekeeping supervisor

• Inspect hotel rooms, public areas, and grounds for cleanliness and appearance.
• Train staff members on short and long-term, check-out, and seasonal deep cleans
• Clean and inspect privately owned hotel rooms, vacation rentals, and high end properties
• Transport supplies and linens from property to property

housekeeping supervisor

• Inspecting Guest Room and public areas after the areas have been cleaned by a housekeeper to ensure quality standards.
• Making sure that guest’s bedrooms, corridors, and public areas are serviced in accordance with the company’s standards.
• Evaluations, counseling, motivating and coaching employees.
• Orientation and Training for new room attendant employees.
• Following all of the company’s safety, security policies and procedures.
• Reporting any maintenance problems, safety hazards, accidents or injuries to Security and department manager.
• Reporting any hygiene issues and following up as necessary.

housekeeping supervisor

• Assign workers their duties and inspects work for conformance to prescribed standards of cleanliness
• investigates complaints regarding housekeeping service and equipment and takes corrective action
• Obtains lust of rooms to be cleaned immediately and list of prospective check-outs or discharges to prepare work assignments
• Coordinates work activities among departments
• Conducts orientation training and in-service training to explain policies, work procedures and to demonstrate use about maintainance of equipment

housekeeping supervisor

•  Maintaining attendance records of employees at site.
•  Processing their work schedule and distributing the work details within the team.
•  Checking housekeeping work maintained well and if any glitch get it cleared.
•  Accommodating leave request as per the workflow at site and in emergency arranging for rescuer.
•  Analysing on complaints received and take necessary actions.
•  Basically, overseeing employees and ensuring everyone works together to make sure each customer has an excellent experience

housekeeping supervisor

• To ensure agreed standards of cleanliness and hygiene are maintained in all public areas in accordance with correct
• procedures and administration.
• Provide training to Housekeeping Room Attendants and Horsepersons to clean guest suites and public areas
• according to Hotel standards.
• Review errors with Room Attendants and Housepersons and follow up for resolution
• Document maintenance issues on a daily basis
• Meet with Housekeeping Manager to review common cleaning errors and create action plans to resolve them.

housekeeping supervisor

• sue keys and supplies to Housekeeping Attendants.
• Giving briefing to all section.
• Performing special projects such as spring cleaning ,shampooing of carpets scrubbing and others.
• Train and assist Housekeeping Attendants and Advise Superior about performance.
• Take note of VIP , Do Not Disturb ,Sleep Out, Double lock Rooms , and take appropriate.
• Attend daily meetings and receive special instruction.
• Supervise cleaning of guest rooms , corridors ,stairwells .

housekeeping supervisor

• Assign special projects as directed by the Director of Housekeeping.
• Report any needed repairs or discrepancies of guest rooms
• Ability to maintain 4-Diamond level cleanliness standards
• Must have all guest rooms punched in via the phone after completion.
• Ensure VIP rooms are inspected ASAP.
• Ensure check out/vacated rooms are a priority.

housekeeping supervisor

• Supervise housekeepers and provide training and orientation to new staff.
• Complete  invoices and weekly schedules.
• Monitor and direct the work of the housekeeping department.
• Complete work schedules, manage calendars, and arrange days.

housekeeping supervisor

• To supervise the guest rooms, public areas and back of the house areas in assigned section in a courteous, professional, efficient and flexible service consistent with hotel stand policies & procedures in order to maximize guest satisfaction.
• To assist in efficiently managing the department according to the established concept statement, providing a courteous ,professional, efficient and flexible service at all times in guest rooms, public areas and back of the house areas, following the hotels standards of performance.
• To have a full working knowledge and capability to supervise, making sure that all services offered by housekeeping are always carried out with the utmost efficiency and courtesy.
• To be fully conversant with all services, activities, facilities and F&B promotions offered by the hotel and recommend to the guest.
• To assign responsibilities to subordinate, implementing multi-tasking principles and to check their performance daily.

housekeeping supervisor/room attendent

• Manage working environment and deliver effective communications
• Supervise other staff and allocate, check and approve the room for guests to checkin
• Detail cleaning of rooms up to the standard of company
• Accomodate manager to manage housekeeping department
• Maintain the quality and the standard of detail cleaning 
• Report any maintenance required, lost properties, any hazardous risk etc. to the Hotel management. 

housekeeping supervisor

• Supervise work activities of cleaning personnel to ensure clean, orderly, and attractive rooms in the hotel.
• Assign duties, inspect work, and investigate complains regarding housekeeping service and equipment and take corrective action.
• Purchase housekeeping supplies and equipment.
• Take periodic inventories, screen applicants, train new employees, assist to clean, prepare rooms and other housekeeping duties.

housekeeping supervisor

• Perform and supervise the cleaning and inspection of guest rooms, public areas, and back of the house. Ensure compliance with proper cleaning techniques, procedures, and brand standards.
• Order supplies and maintain accurate inventory.
• Respond to guest requests in a hospitable manner to ensure guest satisfaction.
• Report any items in need of repair. 
•  Assist with scheduling and room assignments to ensure proper coverage.
• Monitor performance and recommend disciplinary action in accordance with company rules and policies. Alert management of potentially serious issues.
• Ensure all staff is properly trained and have the tools and equipment needed to effectively carry out their respective job duties. 

housekeeping supervisor

• Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements. 
• Worked with front desk to respond promptly to all guest requests. 
• Collaborated with various team members to ensure guest requests were addressed appropriately and timely. 
• Handle guest complaint and solve the complaint or concern of guest in a professional way.