• Provide cashiers with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
• Train or instruct cashiers in job duties or company policies or arrange for training to be provided.
• Discuss job performance problems with cashiers to identify causes and issues and to work on resolving problems.
• Discuss work problems or grievances with senior management.
• Organizing weekly cashier schedules.
• When opening, placing tills out on the floor.  When closing, picking tills up from the floor and also doing cash pick-ups periodically throughout the day.
• Meeting cashiers needs (proving change, breaks when needed, and other necessary supplies.)

• Started as regular cashier, promoted to head cashier within first year;
• Received payment by cash, credit cards, or debits, and issued receipts, refunds, credits, or change due to customers;
• Monitored sales to ensure that customers receive satisfactory service and quality goods;
• Mentored and trained new team members;
• Inventoried stock and placed orders;
• Priced new items and put them on the shelf;
• Provided customer service by greeting and assisting customers, and responding to customer inquiries and complaints;

• Supervise and train new employees on how to use the registers and POS systems to provide the best customer service.
• Balance and increase the cash safe and register drawers to ensure all monies are accounted for and correct.
• Organize and clean the front end of store of hazards or debris that might be unsafe for customers and other employees.
• Assess and complete cashiers daily schedules.
• Provide excellent customer service by monitoring doors and thanking the customers for shopping with us and preventing theft.
• Execute the use of computer software to design assigned Cashier of the Month board and create and edit schedules.

•  Managed a team of 40+ cashiers at one time and countingall tills to open and to close store.
•  Executed training course for new recruits. 
• Assist costumers with purchase or location of merchandise.
• Opened/ Closed registers and submitted recovery logs to Loss prevention team.

• Monitored, directed, and prioritized all store front end activities in a fast paced high volume traffic retail environment.
• Continuous rapid decisive proactive and reactive decision making, utilizing various communication formats and devices.
• Provided training/coaching, daily observations and monthly performance reviews for all cashiers.
• T.E.A.M. (Training, Excellence, and Mentoring) award/member from store manager
• Maintained and improved store security and safety concerns
• Wrote training manual for lot associates/expediters
• Ensured proper scheduling of breaks and meal periods.

• Explain products along with prices and demonstrate use of products.
• Stock shelves and label items presented on wingstacks.
• Drop and put up pallets using a reach truck.
• Complete daily checklist and smartlist.
• Mix paints.
• Fill registers at the begining of the day, empty them at the end.
• Perform returns, sales and manager overrides.

• Consistently demonstrating customer-first behavior and promoting positive associate morale.
• Observing associates and work activity within the department, and ensuring departmental staffing levels are met.
• Supervise cashiers and provide on-the-job training.
• Communicating goals, priorities and directions from store leadership to associates.

• Collected money from cashier tills as well as balanced the overall sales.
• Displayed professional leadership etiquette for fellow employees.
• Efficiently answered customer concerns and supplied reasonable solutions.
• Consistently provided pleasant and welcoming atmosphere.

• Welcome customers, provide assistance and respond to their concerns.
• Manage customer transactions both cash and card payments.
• Supervise checkout stations on regular basis.
• Generate cash related documents and accounting reports in QuickBooks.
• Made signs for food items in Microsoft Word
•   Troubleshoot and resolve issues with cash registers, card scanners and printers.
•  Rectified discrepancies between accounting records and cash drawer by researching daily transactions to pinpoint issues.

• Training new cashiers
• Counting money
• Refunds and sale transactions
• Alphabetizing 
• Pricing
• Processing used merchandise
• Maintaining the cleanliness of the store

•  Maintain a positive work environment for all Cashiers. 
•  Resolve cash tills at the end of every shift. 
• Generate accurate reports for each register. 
• Communicate clearly and openly with customers. 
• Manage the check-out area and ensure each station remains clean and efficiently run. 
• Respond to Cashiers’ requests for price checks and other functions for customer service. 
• Listen to customer complaints and questions and refer them to the assistant manager when required. 

• Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields
• customer dealing
• Generate Bills of customers on purchase of product
• Making cash Report, stock register.

• Help and direct customers to what they need.
• Manage the front end apperance, schedule, and all promotions.
•  Solve any problems between a customer and a great shopping experience. 
• Manage all money on the front end and be responsible for handling keys to the safe.
• Coaching and supervising all cashiers, maintaining healthy work environment, and reviewing cashier’s preformances. 

• Manage entire front-end of associates by distributing daily tasks, breaks, and lunch schedules.
• Process ICB requests, perform daily web audits, handle over the phone payments, provide management overrides, and processing swap accounts. 
• Responsibilities include answering multi-line telephones
• Follow ethical codes that protect the confidentiality of information.Establish standards for personnel performance and customer service.

• Greeting all customers, assisting them to all products, explaining all the benefits of each product, while ending every transaction by thanking them for shopping with us
• Maintaining a quick and efficient and upbeat work ethic while also remaining tidy and neat
• Remain composed under all circumstances and deescalate any overbearing situation as much as possible 
• Increased online tablet sales within the store by 25%