645931ab-6de9-4243-b937-56fe29f05eb6

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Applicant with 3 years of experience providing exceptional customer service and creating customer-centric environments within big-box stores.  Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising.  Talented, personable leader seeking role as a retail customer service manager.

Employment history

Gas Station Attendant, Cole-Kilback. Lebsackburgh, Maine
Oct. 2019 – Present
Since employed by Fast Lane there have been many jobs and responsibilities that have had to be dealt with:
  • Attending to customers
  • Cleaning the store
  • Reviewing gross sales in a shift with credits, debits and cash payouts
  • Standard maintenance of gas pumps
  • Restocking inventory on shelves/coolers
  • Evaluating inventory of deliveries
  • Keep areas neat while working and return items to correct locations following demonstrations.   

Host, Ward, Sauer and Wolf. Lake Rosamondton, Iowa
Jul. 2016 – Sep. 2016
As a host, the jobs and duties are relatively simplistic:

  • Welcome guests to the establishment
  • find the most efficient seating arrangement for the guests needs  
  • Set the table with menus and the proper silverware 
  • Escort the guests in a quick orderly fashion to their table 

Sales Associate, Keebler-Hoppe. West Rhonda, Delaware
Apr. 2015 – Jan. 2016
The tasks of a clothing stores sales associate are tedious:

  • Write and record orders for merchandise or enter orders into computers.
  • Contact customers to persuade them to purchase merchandise or services.
  • Distribute product samples or literature that details products or services.
  • Order or purchase supplies.
  • Set up and display sample merchandise at parties or stands.
  • Stock carts or stands.
  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Establish or identify prices of goods, services or admission, and tabulate bills using calculators, cash registers, or optical price scanners.
  • Greet customers entering establishments.
  • Answer customers’ questions, and provide information on procedures or policies. 

Education

West Gleason, Bodefurt, Kansas
Associate of Science, Business, Present

Skills

Charismatic
Expert

Enthusiastic
Expert

Customer Service
Expert

e905cfc6-99f2-4136-9573-f64fa0099f1a

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Hardworking individual with excellent customer service and management skills, with a 3 years career history, known for ability to build and manager a successful small business. Dedicated to maintaining a clean and orderly workplace to drive customer satisfaction. Friendly and enthusiastic, who constantly meets customer service satisfaction goals. Reliable team player and Strong communicator. Accountable leader demonstrating a high level of ownership and initiative. Quick and effective at decision making and excellent customer service through out the sales process.

Employment history

Gas Station Attendant, Rohan, Gleichner and Price. Port Galinafurt, Indiana
Mar. 2019 – Present
·   Assisted customers in pumping gas. 

·   Maintained a clean and orderly station. 

·   Collected gas and amenity payments based on customer orders. 

·   Checked customer identification for alcohol, cigarette, and lottery sales. 

·   Facilitated the sale of services and goods. 

·   Shared best practices for sales and customer service with other team members to help improve the store’s efficiency.

·   Processed cash and credit payments rapidly and accurately.

·   Learned, referenced and applied product knowledge information.

·   Provided an elevated customer experience to generate a loyal clientèle.

·   Politely assisted customers in person and via telephone.

·   Alerted customers to upcoming sales events and promotions.

·   Priced merchandise, stocked shelves and took inventory of supplies.

·   Described product to customers and accurately explained details and care of merchandise.

·   Dedicated to continuously improving sales abilities and product knowledge.

Restaurant Manager, Tillman-Kuhlman. Dorethaport, Virginia
Sep. 2019 – Present
·   Led and directed team members on effective methods, operations and procedures.

·   Interacted positively with customers while promoting hotel facilities and services.

·   Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.

·   Promoted the business through participation in and sponsorship of community events.

·   Prepared for and executed new menu implementations.

·   Oversaw front of house personnel to maintain adequate staffing and minimize overtime.

·   Maintained a safe working and guest environment to reduce the risk of injury and accidents.

·   Effectively managed payroll and timekeeping, including completion of the proper paperwork for new hires and terminations.

·   Correctly calculated inventory and ordered appropriate supplies.

·   Conducted timely performance evaluations for all front of house staff.

·   Actively participated in ongoing customer service programs to build sales and rapport in the community.

·   Created fun team building activities to engage staff in up-selling to meet revenue targets.

·   Reduced labor costs while maintaining excellent service and profit levels.

·   Carefully interviewed, selected, trained and supervised staff.

·   Strategically developed effective marketing plans to increase sales and profits while managing costs.

·   Clearly and promptly communicated pertinent information to staff, such as large reservations or last minute menu changes.

·   Developed, implemented and managed business plans to promote profitable food and beverage sales.

·   Promoted a positive atmosphere and went above and beyond to guarantee each customer received exceptional food and service.

Accident Benefit Clerk, Johnston Group. New Scot, Arkansas
Jul. 2014 – Aug. 2014
·   Updated the firm’s database with new information, including policies, client records and financial documents.

·   Attended depositions and drafted summaries immediately afterwards.

·   Conducted research for upcoming cases for the firm’s 3 attorneys.

·   Met with clients to discuss upcoming depositions and arbitrations.

·   Invoiced clients for legal fees using PC Law.

·   Provided assistance on Opening and closing of files.

·   Interpreted laws, rulings and regulations for individuals and businesses.

Drafted memoranda and legal documents under the supervision of staff attorneys 

Education

East Green, Lake Sharribury, Hawaii
High School Diploma, Paralegal, Oct. 2014

Farrell College, Strosinchester, Kentucky
Master of Science, Homoeopathy, Apr. 2011

Skills

Business Management

Customer Service

Inventory Management

Interpersonal Skills

Work Ethics

POS System Operation

Hiring and training staff

Computer Knowledge

bb5ced10-ee7f-4ad4-8cee-33be43cedbd5

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Throughout all of my education, I have been a hardworking and creative student that has gone above and beyond the expectations of the classroom and always wanted to learn and do more. I’d rather be out in the world accomplishing things and improving myself than doing anything else. I strive to be a reliable worker that provides a consistently high standard and someone that thinks of the things that no one else does. I have the honor of the Eagle Scout Rank in Boy Scouts of America, along with many academic awards in the fields of science, writing, and general academic achievement.

Employment history

Gas Station Attendant, Gibson-Keebler. Farrellfort, Alabama
Oct. 2019 – Present
Working as a gas station attendant, I have developed the essential skills needed when providing service to our members and ensuring their satisfaction. While working as a gas station attendant was at times boring, I recognize the necessity of doing things because they have to be done rather than because I enjoy them. I am still employed by Costco through their college retention program.

Volunteer Research Assistant, Quigley, Ward and Grady. Aufderharborough, Colorado
Jun. 2019 – Jul. 2019
As a volunteer in the research lab, I learned how to perform tissue culture related procedures and carried out a number of studies that measure how different doses of various drugs and natural chemicals affect the growth of castration-resistant prostate cancer in vitro, along with trials to determine if there is synergy between said compounds, which could improve treatment outcomes. Furthermore, I improved my ability to organize information, work with consistency, meet deadlines, and manage time with my simultaneous job with Costco. My name will be listed as a contributor in the final paper when it is published. 

Education

Kuphal College, Hankhaven, Hawaii
Bachelor of Science, Biochemistry, Present

West Lynch, Gilbertomouth, Connecticut
High School Diploma, Aug. 2019

Skills

Problem Solving
Experienced

Communication Skills
Skillful

Laboratory Work
Skillful

Conducting Research
Skillful

gas station attendant

  • Wipe down gas pumps and clean surrounding area 
  • Take care of customers  needs

gas station attendant

  • Performed and worked directly with the public; providing customer service; answering customers
  • Performed a wide variety of duties; re-fuelling vehicles, small repairs to vehicles, operating cash register and maintaining a clean work environment
  • Dispense fuel in customers vehicles 
  • Clean and maintain garage and office 

gas station attendant/cashier

  • Charged purchases to customers credit cards and provided customers with receipts
  • Cleaned, collected and disposed of outside trash  
  • Cleaned and organized the store 
  • Took order of stock, priced and shelved incoming goods
  • Provided assistance and customer service 
  • Provided stock and food preparation services for perishable goods
  • Provided friendly and notably informative customer service 

gas station attendant

  • Pumped gas for customers 
  • Washed customer windshields and checked oil 
  • Processed cash and Card payments 
  • Stocked convince store selfs 

gas station attendant

  • Attending to customers
  • Reviewing gross sales in a shift with credits, debits and cash payouts
  • Standard maintenance of gas pumps
  • Restocking inventory on shelves/coolers
  • Evaluating inventory of deliveries

gas station attendant

  • Greet customers and assist with various request or complaints.
  • Prepared food for Pizza pizza and Mr.sub in accordance with each company’s individual guidelines.
  • Prevented store losses using awareness and thoroughness when counting down till’s and money transfers.
  • Tidying up the store.

gas station attendant

  • Maintained store in neat and organized fashion.
  • Dispensed lottery tickets and low-value winnings.
  • Helped customers select merchandise.
  • Assisted with gas pump operations.
  • Restocked shelves and requested new merchandise
  • Performed cash and card transactions on a pos system

gas station attendant

  • Greeted customers and assisted with various request or complaints 
  • Prepared food for Pizza pizza and Mr.sub in accordance with each company’s individual guidelines
  • Prevented store losses using awareness and thoroughness  when counting down till’s and money transfers
  • Ensured customer service is provided through maintaining a safe and efficient operation while adhering to company policies, procedures and standards. 

gas station attendant

  • Greet customers with a smile.
  • Operate a deep fryer and pizza oven to prepare and provide food to customers. Maintain the freshness of the product by disposing of timed out food.
  • Operate a cash register and check license dates when selling age-related items.
  • Clean and sanitize the work area. 
  • Count down the cash register drawer at the closing of the shift and put the excess money in a secure location.

gas station attendant

  • Offers services to customers in need of help in the areas of gas pumps, fuel-saver program, registers, and complaints
  • Maintains daily upkeep of store with general cleanliness, stocking shelves and coolers, resupplying fresh hot food, and removal of expired merchandise
  • Reports directly to shift leader for daily duties
  • Reports directly to store manager for improvement and review of performance 

gas station attendant

  •  Manage cash flow, count cash, process payments during customer checkout 
  •  Operate lottery/lotto terminal 
  •  Operate gasoline intercom and console 
  •  Greet customers with a smile, friendly manner, and offer prompt service 
  •  Keep store neat, stocked, and organized including: sweep and mop floors, clean shelving and racks, clean and sanitize restrooms 

gas station attendant

  • Assisted clients with gas pumping and payment.
  • Maintained cleanliness, neatness and organization of all areas.
  • Updated daily gas prices.      
  • Stocked shelves and updated inventory. Customer service.