front end supervisor

  • Originally recruited as a cashier, but moved to Front end supervisor within a few years
  • Quickly learned the new process
  • In charge of maintaining the inventory at the front end
  • ensuring all products are correctly labeled and in the correct place
  • Capable of working, and solving complex time-sensitive issues under immense stress while still acting in a calm and collected manner
  • Supervised a team of front end associates in a fast-paced, high pressured environment
  •  Evaluated and resolved customer issues and complaints

front end supervisor

  • Establish and maintain a professional environment, ensuring the best for customers and sales associates
  •  Training and supervision of all Sales Associates on all front end polices and procedures
  • Handle official Damages and Returns according to company procedure 
  • Maintain and process required annual employee documents and training.

front end supervisor, member services supervisor, pharmacy assistant

  • Communicate between management and employees by addressing questions and concerns, and helping to resolve work-related problems.
  • Provide current and prospective employees with information about policies, job duties, working conditions, opportunities for promotion and employee benefits.
  • Maintain employee personnel records.
  • Identify staff vacancies and recruit and select applicants.
  • Select qualified job applicants and refer them to managers, making hiring recommendations. 
  • Conduct new employee orientations.
  • Perform difficult staffing duties, including dealing with understaffed departments, mediate disputes between employees and/ or members, firing employees, and administering disciplinary procedures, such as company corrective consultations.

front end supervisor

  • Cashier experience
  • Transactions at Customer Service
  • File Maintenance
  • Some fuel center experience
  • Replenishment

front end supervisor

  • Count money. 
  • Sweep, put away go backs, walk to store for cleanliness, count and pull- in/lock carts
  • Handles customer and employee situations in a calm and professional manner
  • Diagnose and resolve register computer system problems with IT personnel/call in non operating equipment for replacement, replace and maintain all register related components.

front end supervisor

  • Answer telephone, switchboard and e-mail inquiries
  • Determine and establish office procedures
  • Handle all cash pick ups and drops. 
  • Maintained office filing and storage systems

front end supervisor

  • Worked directly with customers to achieve excellent customer service 
  • Worked in the front to deal with returns and exchanges when managers weren’t available
  • Worked directly with money and ringing customers 
  • Assisted in receiving and stocking procedures   
  • Set and maintained merchandise presentation planner       
  • Executed corporate directed price changes and clearance markdowns
  • Assisted in ensuring data integrity 

front end supervisor

  • Request tills in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Close registers at closing to ensure all monies are returned to the vault and registers can be balanced.
  • Update metrics and Cashier of the Month board
  • Take and produce photographs of cashiers for recognition on the Cashier of the Month board.
  • Attend weekly staff meetings to keep the front end team on board with new information.
  • Update front end binders with new information as received through corporate resources. 
  • Conduct cashier observations and deliver reviews, praise and coaching opportunities.

front end supervisor

  • Develop, train,B and document best sales practices for customer service and sales teams and held responsible for team meeting this numbers.
  • Respond to customers’ questions and complaints through manager portal.
  • Managed employees’ bi-weekly schedules
  • Managed back office duties such as: hiring, on-boarding, store till balances, and maintained employee files.

front end supervisor/ customer service clerk

  • Supervise up to 10 staff members at a time
  • Resolve customer complaints in a professional manner while prioritizing customer satisfaction.
  • Provide excellent and friendly customer service at all times.
  • Managed large sums of cash following strict protocol to assure accountability

front end supervisor

  • Supervise cashiers, run breaks, handle returns, cashier, make change and ensure smooth running operations
  • Supervise all store employees and activities, including safety and security
  • Manage entire staff when managers are absent
  • Fill open shifts as needed by cross training, working department yourself and/or calling in staff to help
  • Cross-train in all departments
  • Responsible for closing the store when needed
  • Face products at the front of the store and helping other departments if needed

front end supervisor

  • Ensuring compliance to company policies and procedures through proper handling of all transaction and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides, gift certificates) and any other transaction requiring supervisory involvement 
  •  Training and Supervision of all sales associates and secondary front-end supervisors on all front-end policies and procedures 
  •  Establishing and Maintaining a professional environment, ensuring the best possible experience for customers and sales associates 
  • Ensuring compliance to company policies and procedures through proper handling of all transaction and corresponding documentation (i.e. refunds, check approval, employee discounts, price overrides, gift certificates) and any other transaction requiring supervisory involvement 

front end supervisor

  • Establish and maintain relationships with individuals or business customers or provide assistance with problems these customers may encounter. 
  • Supervise the activities of workers engaged in cash handling and operating POS systems. 
  • Responsible for cash handling, recording deposits, operating POS systems. 
  • Recommend and implement performance improvements.s, management tools, and digital media.

front end supervisor

  • Skilled in maintaining a clean and organized work area even under the stress and pressure of the holiday season and Black Friday.
  • Organizing all new team member papers, new promotions for the store, and new corporate memos for the team.
  • In charge of maintaining the inventory at the front end, and ensuring all products are correctly labeled and in the correct place.
  • Supervised a team of front end associates in a fast paced, high pressured environment
  • Evaluated and resolved customer issues and complaints, meeting corporate standards and assuring customer satisfaction and retention
  • Analyzed daily financial report
  • Trained new associates in standard practices and procedures meet corporate standards

front end supervisor

  • Supervise and direct operations staff in front end tasks.
  • Manage operations schedule and time off requests. 
  • Verify funds in safe, at POS, and deposit amounts to ensure accuracy. 
  • Complete daily and monthly paperwork in a timely fashion. 
  • Answer customers’ questions, provide information on procedures or policies, and resolve complaints.

front end supervisor

  • Establish and maintain a professional environment.
  • Maintaining a neat, organized, and safe front end service desk area.
  • Training and supervision of all front end policies and procedures.  
  • Designing, building, or maintaining web sites, using authoring or scripting languages, content creation tool

front end supervisor

  • Responsible for all cash office paperwork, ensuring it is to Giant Eagle standard.
  • Interviewing, hiring, training, and coaching the front end team
  • Ensuring break compliance is met.
  • Travel to other stores for coverage if needed.

front end supervisor

  • Interview, select, and train employees and supervisory personnel.
  • review daily, weekly, monthly, yearly sales and plan budgets accordingly.
  • Price changes and weekly special change overs
  • sign writting.

front end supervisor

  • Managed large sums of cash following strict protocol to assure accountability.
  • Capable of working, and solving complex time-sensitive issues, under immense stress while still acting in a calm and collected manner.
  • Supervised a team of front end associates in a fast paced, high pressured environment.
  • Maintained office filing and storage systems.
  • Balanced the daily deposits and registers at the end of the day.

front end supervisor

  • Trained new staff members in POS procedures
  • supervised POS team members
  • Trained and supervised Dairy and Flower Team members
  • Adhered to instructions from store manager and higher management
  • Assisted in the setup and the organisation of the new store
  • adhered to OHS procedures and policies
  • inforced OHS procedures and policies

front end supervisor

  • Supervise the work of cashiers and customer service employees to ensure quality standards, proper procedures, and correcting errors or problems.
  • Prepare the schedule to be released by the Front End Manager.
  • File important documents such as hiring packages or incident reports.
  • Serves beer and cider.