front desk receptionist

  • Maintained files and records by implementing effective filing systems that boosted efficiency and organization.
  • Used quick response and dynamic service skills to build relationships with patrons, improving guest retention rate.
  • Maintained financial accuracy by collecting deposits, fees and payments.
  • Resolved customer issues quickly and notified management immediately when problems escalated. 

front desk receptionist

  • Communicate with the booking, housekeeping and maintenance departments to ensure prompt responses to guests’ needs
  • Take cash and or Credit card payments for room reservations
  • check guest in and out of rooms
  • night audit
  • complete all proper paper work

front desk receptionist

  • Adhere to the essential duties and responsibilities by greeting members and guest by providing exceptional customer service. 
  • Assists to all front desk activities by answering phone calls and all the variety of questions.
  • Check members into the system, and took prospective members into the tours of our facility. 
  • Updated and facilitated all members accounts.
  • Proficient and constant in memberships sales and completing daily reports on sales.

front desk receptionist

  • Schedule appointments and confirm appointments with clients
  • Served as a primary point of contact for members and guests for information of salon products and services.
  • Maintained transaction security by verifying payment cards against identification.
  • Welcomed patrons and immediately offered assistance by asking open-ended questions.

front desk receptionist

  • Greeted employees and visitors upon arrival, offered assistance and answered questions to build rapport and retention.
  • Maintain log books, including sign-in and sign-out logs for visitors and contractors
  • Monitored premises, screened visitors, updated logs and issued passes to maintain security.
  • Swiftly responded to room requests and other inquiries made via establishment website, email or phone.
  • Received packages and mail at front desk and dispersed to correct employees.
  • Monitored office supplies by checking inventory on and placed orders whenever stock appeared low.
  • Retrieved mail, packages and documents on behalf of guests, promptly verifying receipt and arranging for pickup or transmittal.

front desk receptionist

  • Accommodate guest requests.
  • Communicating with hotel staff on the status of guest rooms.
  • Handling cash payments.
  • Maintain a clean and neat front desk area.

front desk receptionist

  • Perform receptionist tasks such as filing, answering phone calls and scheduling appointments
  • Verify patient insurance coverage 
  • Receive payment and record receipts for services 
  • Greet patients entering establishment, determine purpose of visit 

front desk receptionist

  •  Answer phones and operate a switchboard 
  •  Route calls to specific people
  •  Greet visitors warmly and make sure they are comfortable 
  •  Make reservations by email, phone and web pages
  • Providing rooms for guests with or without reservations Check in and check out

front desk receptionist/administrative assistant

  • Supported plenty customer service and administrative functions.
  • Created professional and pleasant atmosphere for all customers and staff.
  • Organized travel arrangements & hotel reservations for all employees who were bound for an official business.
  • Processed payroll system and records by inputting and gathering data.

front desk receptionist

  • Answered office phones
  • Booked client appointments
  • Filed documents and client information 
  • Helped patients with intake forms
  • Verified insurance coverage 

front desk receptionist / cashier

  •  Explained details regarding property, including restaurants, pool area, spa and fitness center to acclimate patrons to resort environment. 
  •  Answered multi-line phone system, responded to inquiries and transferred calls to correct departments and personnel. 
  •  Used Visual Matrix to process reservations, check-ins and check-outs. 
  •  Maintained transaction security by verifying payment cards against identification. 

front desk receptionist

  •  Perform a variety of cleaning/maintenance duties 
  • Create a welcoming environment
  • Train beginning staff 
  •  Kept accounts in balance and ran daily reports to verify totals. 

front desk receptionist

  •  Welcomed each new arrival pleasantly and confirmed reservations and identification. 
  •  Politely welcomed arriving guests, providing room keys and information on amenities and policies. 
  •  Reported facility and room maintenance problems to appropriate personnel for immediate remediation. 
  •  Promptly answered multi-line phone system and greeted callers enthusiastically. 
  •  Swiftly responded to room requests and other inquiries made via establishment website, email or phone. 
  •  Maintained financial accuracy by collecting deposits, fees and payments. 
  •  Immediately contacted housekeeping staff and maintenance department regarding guest room issues. 

front desk receptionist

  • Greeted each patient pleasantly and provided the desk sheet for sign-in.
  • Balance AR for property for the previous day when working night shifts. 
  • Train new Front Desk Agents for all tasks as listed above.  
  • Manager on Duty for specific shifts to ensure all departments perform tasks and guests enjoy their stay. 

front desk receptionist

  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, 
  • Train and assist staff with computer usage.  
  • Answer patients questions or pass them to the correct department 
  • Maintain stock/inventory of hotel convenience market. 

front desk receptionist

  • Take payments and input into patients Ledger
  • Open and close out the day
  • Correspond to emails
  • Input new patients information into their chart

front desk receptionist/permitted manager

  • Answering phones and maintaining all lines (1-5 at a time) efficiently with a 5 star customer service experience for guests.
  • Creating Reservations from multiple online sites, phone calls, event coordinators, and fax, into the hotel booking system. 
  • Coordinating with all departments to ensure an excellent stay for guests. 
  • Mass check-in for groups of 50-100 arrivals at the same time. 
  • Coordinating reservations of 20-250 arrivals/departures.
  • Settle account balances and adjustments per guest. 
  • Liaison between departments and guests regarding issues with their stay. 

front desk receptionist

  • Operated seven telephone lines and directed the calls to 40 employees within the company.
  • In charge of greeting and assisting walk in guests.
  • Supervised incoming and outgoing shipments of 15 employees.
  • Relay phone messages and emails to entire employee base of about 40.

front desk receptionist

  • Answer calls, return messages, pass messages on to doctor
  • Use Dentrix software
  • Schedule, cancel, reschedule appointments
  • Accept insurance information from patients, call insurance and get benefits
  • Keep lobby clean and presentable
  • Ensure patients are taken back on time
  • Handle Referrals, as well as send referrals

front desk receptionist

  • Confirmed relevant guest information and payment methods to prevent fraud.
  • Updated customer accounts with add-on room charges, including minibar use and room service bills.
  • Reported facility and room maintenance problems to appropriate personnel for immediate remediation.
  • Create invoices for guest end of stay.

front desk receptionist

  • Meet and great clients
  • Book and confirm reservations
  • Perform bookkeeping duties
  • Assist with restaurant and Bar Sales Receipt invoices.
  • Create end of month sales receipt for both restaurant and bar.
  • Escort guest to their rooms
  • Create shift schedules

front desk receptionist

  • Communicated effectively with clients, students, and parents, and made and managed appointments.
  • Collected deposits, fees, and payments. 
  • Maintained account files and records with effective filing systems. 
  • Maintained weekly employee work schedules for the team members. 

front desk receptionist/ medical assistant

  • Cash Handling: Accurately process customer transaction. float in multiple credit transcations.
  • Administrative work: Directs phones/fax/scan/MS office /etc.
  •  Customer Service: Greet and guide customers in a friendly and professional manner.
  • answer calls and book appointments 

front desk receptionist

  • Prepare charts/routing slips for following day
  • Check patients in/check patients out
  • Take payments
  • Review and enter patient paperwork

front desk receptionist/guest service.

  • Answered guest questions/concerns.
  • Answered phones.
  • Attended to guest needs by aiding them with their accommodations.
  • Preformed nightly cash audits.

front desk receptionist

  • Answering incoming phone calls, and taking messages.
  • Providing customers with information about class descriptions, class times, 8-16 week sessions, pricing,  and payment options, etc., 
  • Receive payment for and track merchandise and services/classes through Mindbody.
  • Recording dancer attendance.
  • Provide instructors class rosters as requested. 
  • Perform duties, such as picking up/taking out trash, putting away toys, cleaning windows/mirros, refill toiletries and paper cups to maintain common areas, washrooms, and dressing rooms.
  • Provide bandaids, hair ties, tissues, extra dance slippers, etc. to dancers as requested.

front desk receptionist

  • Followed the pre-assigned opening and closing procedures for each station. 
  • Restocked linen and laundry in all areas of the salon.
  • Consistently followed all required protocols for scheduling  appointments.
  • Served as a primary point of contact for members and guests for information on salon products and services.
  • Maintained a solid knowledge base of all salon products and services.
  • Communicated any relevant schedule changes to the salon supervisor.

front desk receptionist

  • Showing the residents warmth and positivity when addressing their issues and concerns.
  • Answering phone calls with genuineness and knowledge about our company’s policies and services. 
  • Maintaining resident confidentiality over the phone. 
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records..

front desk receptionist

  • Verify insurance eligibility, complete prior authorizations for GI inpatient procedures.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, page on call physicians, schedule appointments.
  • Scan patients’ medical history, vital statistics, or information such as test results in medical records.
  • Received a raise within the first few months, due to superb customer service 

front desk receptionist

  •  Sorting documents such as Absent, Leave forms of employee
  • Monitoring attendance of employees everyday.
  • Answering calls from suppliers, stores employee and customers. 
  • Assisting visitors to meeting room.
  • Receiving monthly deliver if stocks.
  • Sending outbound documents from office to stores.
  • Receiving important documents from banks,supplier,store employee etc.