front desk receptionist Archives

Greeting guests and providing them with superb customer service
Receiving letters, packages etc. and distribute them
Answering all incoming calls and redirect them or keep messages
Up Selling guest rooms and promoting hostel services
Communicating with hostel staff on the status of guest rooms
Registering & processing guests and their assigned rooms

Responsible for greeting guests and checking in gym members.
Selling and upgrading gym memberships, entering data, answering phones.
Resolve members complaints and answer customers’ questions regarding policies and procedures.
Collect payments, arrange for billing, or cancel accounts.
Use computers for various applications, such as Excel, Database Word processing.
Implement corporate, procedures, and service standards in conjunction with management.

Answer telephones and oversee reservations, take messages.
Create, maintain, and scheduled housekeeping staff.
Inspect rooms and hot tubs before guest arrival.
Review work done by staff for proper cleanliness of rooms.

Interact directly with clients, both in person and over the phone, to schedule services, recommend products, and establish positive relationships.
Manage all forms of payment for clients and all cash tips for stylists
Schedule daily appointments for fifteen technicians and their assistants
Manage the product display case and back stock products
Provide service recovery when needed

Maintain records of customer interactions and transactions, record details of inquiries, complaints, and comments, as well as actions taken.
Check to ensure that appropriate changes are made to resolve customers’ problems.
Perform duties and maintain cleanliness of reception area, bathrooms.
Support with sterilising instruments and cleaning down surgery after procedures.

Greet clients entering our office, determine nature and purpose of visit, and direct or escort them to surgery rooms.
Operate telephone to answer, screen, or forward calls, providing information, taking messages, and scheduling appointments.
Receive payment and record receipts for services. Including handling DVA payments and Private Health payments through HICAPS.
Create documents and referrals for customers, suppliers and associates, using computer, mail, or facsimile machine.
Practice confidentiality and professionalism in the workplace.
Provide information about the Dental Practice, such as location of departments or offices, employees within the organisation, or services provided.
Calculate and quote rates for financial plans for the products or services.

Build and maintain customer relationship to boost sales and generate repeat business.
Providing quality service to customers inquiries about products or status of order.
Responding to telephone calls.
Access electronic systems to look up product information and availability.
Ensured that customers were satisfied with every part of the experience from greeting through order completion.

Performed basic bookkeeping, filing and clerical duties
Provided professional as well as friendly customer service at all times
Networked with other departments of hotel
Recorded revenue totals for cash, checks and credit card transactions
Generated automated accounting reports for manager’s view
Collected payments, ran various reports via computer
Recorded daily room occupancy and rate totals

Confer with customers by telephone or in person to provide information about products or services, scheduel appointments, or obtain details of complaints.
Ensured a friendly and helpful enviornment to ensure customers not only felt welcome, but were satisfied with the help they received.
Handled large amounts of cash as well as credit card information
Heavy Lifting if needed

Completed journal entries and all other forms of payment
Worked with staff to coordinate appointment times with customers
Provided excellent customer services to walk-ins, appointments, and handled any questions
Utilized strong organizational skills to maintain daily tasks as well as other needs from staff

Checking members in and out of the hotel
Doing the graveyard audits/paperwork
Handling cash/credit cards/checks
Helping with all of the odd jobs around the hotel, including breakfast in the mornings

Completed patient paperwork.
Alerted staff when patients arrived and prepared records for dentist review.
accurately recorded treatment information in patient records.
Confirmed patient insurance benefits.
Maintained clear, organized dental records and reports.

Booked spa & hair appointments.
Operated POS system.
Greeted guests and checked them in and out for their services.
Performed opening and closing procedures.
Generated retail sales with a wealth of knowledge about Aveda beauty products.

Answering phones and arranging hotel stays for customers in a friendly and efficient manner.
Responsible for cash handling for all transactions made.
Responsible for confidentiality of guests information while staying in hotel.
Scheduling all housekeepers daily duties.
Keeping all laundry washed, dried and folded for ease of housekeepers responsibilities.

Operated communications equipment.
Maintained account records.
Oversee inventory activities, including materials monitoring, ordering or requisition, and supply stocking or re-stocking.
Interacted with vendors, contractors, and professional services personnel to receive orders, direct activities and communicate management instruction.

Make reservations.
Mail and message service.
Guest registration, cashier work, credit checks.
Juggling multiple phone lines; face-to-face contact with clients.

Obtain a safe and clean environment through the clubhouse.
Check the Temperatures of the spa, pool, and hot tub
Confer with customers by telephone or in person to provide information about the facility, take or enter orders, cancel accounts, or obtain details of complaints
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.. service.
Monitor cameras to maintain a safe work environment.
Open and lock up the facility.
Replenish all the supplies.

Responsible for answering incoming calls
Directing/Transferring calls to appropriate professors
Distributing incoming mails
Helping the walk-ins students who wants to see a particular professor
Handling logbook
Arranging and organizing the offices for the modern language’s professors
Filling and Scanning students papers

Perform administrative or clerical duties
Answer all incoming calls and direct them
Maintain the general filing system for the company
Assist in the planning and preparation of meetings, conferences and conference telephone calls
Responsible for receiving and sorting out mails, deliveries, couriers and order stock when necessary

Prepared check out receipts and collected payments from departing guests.
Made sure that credit cards being offered by clients for payments are valid.
Issued room keys to guests and made certain that keys issued are correct.
Encoded and organized pertinent information and data into the computer
Recorded the expenditure of the guests and added it to the guests’ bill of payment.
Collected payment from guests during checking out and made sure they leave the premises safely.
Assisted visitors and guests registered in the hotel.

Provide assistance for customers with technological problems.
Review records or reports pertaining to activities such as production, work activities, and the work environment.
Prepare and issue meetings, schdules, and appointments.
Update and create appointments.

Route calls to specific people
Providing rooms for guests with or without reservations Check in and check out
Enroll individuals to participate in membership
Perform duties, such as taking care of plants or straightening magazines to maintain lobby or reception area. programs.

Book, charge, confirm appointments
Key holder
Maintain salon running smoothly when manager is not available
Close and opening salon
Keep salon neat and clean

Greet, register, and assist all patients.
Verify and update patient information. Enter all relavant patient information into data system
Move patients through appointments as scheduled.
Maintain and manage patient records in compliance with privacy and security regulations.
Confirm upcoming appointments and recalls according to office protocol.
Fill in cancellations and no-shows; organize referralsto other medical specialists.
Collect and receipt payment from patients at time of treatment.

Paper and electronic medical records organized and kept up to date
Check, sort and file faxes/emails
Greet patients and answer any questions
Collect copays
Verify the cash box at the end of the day
Filled workers comp in house prescriptions
Answer multi-phone line

Greet patients and check them in for their appointments.
Schedule appointments for patients and maintain the appointment calendar.
Communicate information to patients using computer, mail, and fax machine.
Collect and process credit card payments and record receipts for purchases.
File and maintain patient records.

Handled e-mails, phone calls, and directed the same to departments concerned.
Enhanced visitor experience through offering information resources and providing directions when required.
Viewing and updating the calendars of executive staff.
Greeting visitors to the University, Administration Building, and the Department of Enrollment Services.
Organized and categorized important documents for the department.
Other duties and tasks when assigned.

Greet patients and check them in the computer system
Schedule future appointments in office and hospital
Light billing and A/R duties
Help where needed in other areas through-out clinic
Worked closely with Dr. Osborn and handled his scheduling of patients

Greet the patients as they come in
Check in and out the patients
Make sure the patients are eligible and have authorization
Call insurances when needing authorization, eligibility or benefits
Clean the lobby daily
Make sure the patients are in a happy environment

Responsible for handling front office reception and administration duties, including greeting guests, answering phones and handling institute inquiries.
Reported to each shift on time and ready to work.
Communicate with customers in person and both via telephone and email to book their requested appointments
to keep the front desk clean and presentable at all times

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