9cce24b0-65de-40ca-a713-ed2863831b56

Andrew Smith

Professional Summary

Trilingual in English, Chinese Mandarin, and Uyghurs.
Proficient with Microsoft Outlook, Word, Excel, and Power Point.
Excellent communication, organization, listening and interpersonal skills; strong analytical and problem solving skills; ability to work as a team player.
Strong customer service skills in a retail setting.
Vigorous attention to detail
Industrious under any condition

Employment history

Front Desk Receptionist, Runte LLC. East Eugenie, Florida
Aug. 2017 – Oct. 2017
Welcomes patients and visitors, in person or on the phone
Optimizes patients’ satisfaction, provider time by scheduling appointments
Maintains patient accounts by recording and updating personal information.
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols

Cashier, Walker LLC. Hansenburgh, New York
Oct. 2015 – Mar. 2016
Assisted customers in finding specific items
Responsible for large sums of money
Successfully trained new cashiers
Cooperated with other cashiers in promoting items on sale

Front Desk Receptionist, Connelly-Spinka. Boyleshire, Alaska
Nov. 2014 – Jan. 2015
Welcomes patients and visitors, in person or on the phone
Optimizes patients’ satisfaction, provider time by scheduling appointments
Maintains patient accounts by recording and updating personal information

Server/Cashier, Graham, Lind and Glover. Homenickburgh, New York
Jul. 2013 – Oct. 2013

Education

North Jenkins University, Kutchport, Michigan
BBA, Broadcast and Television Journalism, Jul. 2011

Awards

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Trilingual in English, Chinese Mandarin, and Uyghurs








Proficient with Microsoft Outlook, Word, Excel, and Power Point








Excellent communication, organization, listening and interpersonal skills; strong analytical and problem solving skills; ability to work as a team player.








Strong customer service skills in a retail setting.








Vigorous attention to detail








Industrious under any condition








0e48572c-3523-440c-9d8f-c5999ce55b2c

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Exceptionally hardworking and focused Entry Level Receptionist with a superior work ethic and customer service skill set. Able to multitask and handle high volumes of clerical tasks. Able to maintain a high level of professionalism and accuracy while completion of tasks. Great at fostering and sustaining cordial yet professional relationships with all coworkers, supervisors, and customers.

Employment history

Teacher, Bednar-Kuphal. Barrettport, North Dakota
Oct. 2019 – Present
  • Maintain a safe play environment.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Sanitize toys and play equipment.
  • Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Help children with homework and school work.

Front Desk Receptionist, Rosenbaum-Ryan. Lake Ozie, South Carolina
Oct. 2018 – Nov. 2018
  • Greet and welcome guest upon entrance to the facility and on the phone; answered inquires for different departments and transferred calls to certain departments.
  • Answered high volume calls for the business
  • Assisted customers with any questions they had for management 

Cashier, Abbott-Moore. North Graham, Massachusetts
Aug. 2016 – Nov. 2016
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.

Education

Hyatt Institute, Port Sabrashire, Illinois
Associate of Science, Science, Sep. 2018

Luettgen Academy, O'Haramouth, Ohio
High School Diploma, Aug. 2016

Skills

Experience answering multi-line phones
Expert

Communication
Experienced

Strong Customer Service Skills
Experienced

Time Management
Expert

Punctuality
Expert

13a6ed72-a928-45cc-861d-9273b241c05a

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Enthusiastic and well-organised Administrative Assistant with a solid background in data entry, event planning and scheduling.  Hard working, with outstanding telephone, scheduling and documentation skills.  Meets deadlines and has a high level of multicultural awareness and adaptability.  I am looking to be employed in a role that will challenge my skills and develop new ones. 

Employment history

Jun. 2009 – Jul. 2009
West Edmundshire, Maine
Front desk receptionist, Fritsch-Mitchell

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Prepare and mail checks.
  • Order and dispense supplies.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.

Nov. 2008 – Jan. 2009
Angeloberg, Texas
Remote Employment Consultant, Heidenreich Inc

  • Assisting clients in finding and keeping employment, working with government agencies to ensure clients are meeting their mutual obligations.
  • Establish and maintain relationships with other agencies and organizations in community to meet community needs.
  • Prepare and maintain records and reports.
  • Research and analyze member or community needs to determine program directions and goals.
  • Implement and evaluate, community training programs.
  • Speak to community groups to explain and interpret agency purposes, programs, and policies.

Jan. 2005 – Nov. 2006
Mitchellfort, Illinois
Teacher Aide, Lebsack-Schimmel

  • Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
  • Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
  • Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
  • Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
  • Prepare materials and classrooms for class activities.
  • Observe and evaluate students’ performance, behavior, social development, and physical health.
  • Read books to entire classes or small groups.
  • Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
  • Prepare and implement remedial programs for students requiring extra help.
  • Confer with parents or guardians, teachers, counselors, and administrators to resolve students’ behavioral and academic problems.
  • Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities, such as restrooms.
  • Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.
  • Meet with other professionals to discuss individual students’ needs and progress.
  • Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.

Education

Present
Human Services: Human services

  • The Feil College – South Mack, Idaho

Skills

Administration Assistant
Experienced

Teacher Aide
Experienced

Employment Consultant
Skillful

References

6b10e4f8-8d18-47a1-86a3-dfc6fb026899

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Front Desk Receptionist, Kilback-Dickens. Brittnyton, South Dakota
May. 2020 – Present
  • Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
  • Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
  • Confer with management to discuss and resolve participant complaints.

Baggage Claim, Maggio-O'Hara. Lake Shayneshire, Montana
Sep. 2016 – Jan. 2017
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Education

Langworth Academy, New Markus, West Virginia
Bachelor of Science, Criminal Justice, Aug. 2019

Western Herzog, South Brandenland, Arizona
High School Diploma, Dec. 2013

Skills

multilingual

First AID and CPR

Planning

Social Media

Organized

Flexibility

Time Management

Problem-Solving

a33fc096-7428-4039-9dca-5244d22b09f1

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Customer-oriented licensed Massage Therapist specializing in deep tissue, Swedish, sports massage, hot stone therapy, and reflexology.  Equipped with personal massage table, oils, linens, and music, dedicated to providing high-levels of service at every encounter.  Willing to work as a contractor or full-time therapist within a hotel spa.
Talented, progressive, licensed Stylist with over 20 years of experience working in high-end salons within Beverly Hills.  Expert in women’s cuts, color, and style including up do’s, highlights, and treatments.  Additional experience providing beauty consultations, makeovers, and wardrobe styling.
Sales and marketing guru with in-depth knowledge and experience working as a beauty brand ambassador for select MLS (Multi-Level Sales) platforms.  Independent representative responsible for generating leads, conducting follow-ups, hosting sales events and parties, and recruiting and training ambassadors.  Outgoing, enthusiastic professional with outstanding communication skills and strong ability to identify, develop, and cultivate strategic relationships.  Motivated and eager to utilize skills gained through experience to join a reputable, growth-oriented cosmetics company.
Motivated and adaptable team player, leader, and Regional Development Manager offering decades of success in the Public Administration sector.  Detail-oriented, energetic professional dedicated to leading the development of solutions to successfully provide assistance to vulnerable and underprivileged community members.  Recently relocated to the Washington DC area actively in search of a senior-level role within the Department of Housing Services.
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Customer service specialist and business development executive with 15 years’ experience leading teams in driving organizational growth and revenue.  Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently.  Advanced technical skills including proficient use of SalesForce.com and HubSpot CRM software.raction.

Employment history

FRONT DESK RECEPTIONIST, Fritsch Inc. East Jule, Ohio
May. 2020 – Present
  • Maintained integrity of general ledger, including the chart of accounts.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Maintain metrics, reports, process documentation, customer service logs, or training or safety records..

PERSONAL ASSISTANT, Schamberger-Sanford. East Horaceshire, Idaho
Jan. 2018 – Feb. 2018
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.

ARCIEVED CLERK, Littel, Rau and Hettinger. Lesterbury, Hawaii
Feb. 2016 – Jul. 2016
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.

Education

Northern Crona, Mayertborough, New York
High School Diploma, SECONDARY, Feb. 2002

Skills

BEAUTY AND BEYOND

TECHNICAL EDUCATION IN DOMESTIC WORK

SK SANGUNIANG KABATAAN MEMBER

22909a5e-8697-4fdd-bc09-cef493b9063a

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service expert dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with professional communication skills and ability to make connections at the workplace.  Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.

Employment history

May. 2019 – Aug. 2019
North Tammyside, Washington
Front desk receptionist, Doyle LLC

  • Communicate with customers in person and both via telephone and email to book their requested appointments
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • to keep the front desk clean and presentable at all times
  • to make sure all of the totals add up at the end of the day and there were no mistakes in any transactions

Dec. 2018 – Jan. 2019
Lake Theo, North Carolina
Salon assistant, Schneider-Nikolaus

  • keep the entire salon clean throughout the day
  • provide customers with excellent service
    • such as bringing them refreshments
  • aiding the stylists with their clients whenever they required it
    • sometimes monitoring the clients processes and taking them down accordingly to the stylists request

Education

Jan. 2019
High School Diploma: Public high school

  • West Washington College – South Robbie, Rhode Island

Skills

Online communication
Skillful

Customer service
Experienced

Computer hardware
Skillful

6471baa2-d339-4c75-911c-cd8ecd520f23

Andrew Smith

Professional Summary

Hey! I’m who you are looking for!
 I have 8 years of experience in customer service. Very friendly and love meeting new people. I’m a fast learner and I’m always up for learning something I did not know before. I’m able to catch on quickly and do not require much training, although the more I know, the better. 
Thank you for your time and I look forward to hearing from you.

Employment history

Front desk Receptionist, Towne-Heathcote. East Sophieville, New Hampshire
Jan. 2018 – Present
Welcoming and  greeting patients and visitors, in person and/or on the telephone.
Schedules patient appointment for multiple radiology specialties. 
Keeps patients appointments on schedule by notifying provider of patient’s arrival and updating of patient delays. 
Comforts patients by anticipating patients’ anxieties; answering patients’ questions and maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patients records.
Maintains patients accounts by creating and updating personal and financial information and verifying various health insurance benefits. 
Collect & verify patient co-pays and co-insurance and process credit card payments.  Comfortable with HIPPA and protecting patient privacy. 

Cashier, Bayer, Hayes and Gulgowski. Mertietown, Michigan
May. 2012 – Jun. 2015
Welcoming customers when entering or leaving establishment, taking their order.
Handling all the cash transaction, receiving payments by cash,check and credit card.
Providing training and assistance to new joined cashier.
Resolve customer complaints, guide them and provide relevant information.  
Maintain clean and tidy checkout areas.
Pleasantly deal with customers to ensure satisfaction.

Education

Kihn University, Port Darrylmouth, Indiana
GED

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Multitasking








Organization








Prioritizing








Dependability








65462ea0-238a-4ec6-8ebe-19509e0234c3

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

A highly resourceful, flexible, innovative, and enthusiastic worker. I have considerable experience in managing projects and jobs from beginning to end. A loyal employee that gets the job done. Eager to learn, tackle task head on as well as find ways to improve and rectify any situation. Keen to finding a challenging position within a company where I will be able to continue to increase my knowledge and advance my career.

Employment history

Front Desk Receptionist, Collins LLC. West Norahfurt, Wyoming
May. 2013 – Oct. 2013
  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
  • Update directory information.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
  • Compute figures such as balances, totals, or commissions.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
  • Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Count money and make bank deposits.

Desk Clerk, Reilly Inc. North Joesphton, South Carolina
Jul. 2012 – Sep. 2012
  • Promote company products, services, and savings plans when appropriate.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Compute figures such as balances, totals, or commissions.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.

Sales Associate, Shields, Romaguera and Ebert. Erikhaven, Missouri
Oct. 2010 – Mar. 2012
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Suggest specific product purchases to meet customers’ needs.
  • Identify interested and qualified customers to provide them with additional information.
  • Stock shelves with products.

Education

West New Mexico College, Simonisview, Utah
High School Diploma, Dec. 2008

Hobbies

Languages

English

Skills

Ability to Work Under Pressure

Conflict Resolution

Decision Making

Planning/ Event Planning

Creativity

Teamwork

Time Management

e789c387-0901-440f-8616-52d7aba928a2

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with excellent communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Front Desk Receptionist, Homenick and Sons. Genefort, Kentucky
Jul. 2018 – Present
  • Scheduling appointments
  • Filing/managing client intake forms and payment information
  • Promote membership, retail and service sales
  • Answering phone calls and direct them to the appropriate person according to the nature of call.
  • Perform inventory weekly for retail and office supplies
  • Conflict resolution/ Problem solving
  • Various office tasks 

Cashier/ Weekend Manager, Morar Group. South Jennellborough, Hawaii
May. 2014 – Mar. 2016
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Stock shelves with products.
  • Plan commercial displays to entice and appeal to customers.
  • Check guests out while providing fast and friendly customer service
  • Check in freight and unload from truck to be displayed in the store.

Host, Schmeler-Schmidt. Markusmouth, Idaho
Oct. 2015 – Dec. 2015
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
  • Greet guests and seat them at tables or in waiting areas.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Receive and record patrons’ dining reservations.
  • Provide guests with information about local areas, including giving directions.

Education

Hermann Institute, Schambergertown, Indiana
High School Diploma, Dec. 2011

Skills

Conflict resolution/Problem solving
Experienced

Information Management
Experienced

Sales
Experienced

Communication Skills
Experienced

Multi-Tasking
Experienced

Excel, Word, Google Docs/Sheets
Experienced

Customer Service
Experienced

References

fc5c116d-a617-47b6-98a5-b90b75f7debd

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

5-year experienced front of house manager for a busy, fast-casual restaurant in the San Francisco area.  Extensive experience managing daily operations for the 5-employee establishment ensuring exceptional customer service delivery and desired restaurant outcomes.  Motivated and eager to advance internally into a general manager role.
Trustworthy, dependable, responsible.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Front Desk Receptionist, Bergstrom-Feeney. Lindland, Connecticut
Dec. 2018 – Present
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Make copies of correspondence or other printed material.
  • Locate and attach appropriate files to incoming correspondence requiring replies.

Front Desk associate/Night Audit, Hilpert, Lindgren and Russel. West Laveniabury, Arkansas
Sep. 2016 – Nov. 2016
  • Modified a comprehensive financial reporting package to reflect growing organisational complexity.
  • Analysed monthly balance sheet accounts for corporate reporting.
  • Prepare conference or event materials, such as flyers or invitations.
  • Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
  • Compile, sort and verify the accuracy of data before it is entered.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Store completed documents in appropriate locations.
  • Locate and correct data entry errors, or report them to supervisors.
  • Maintain logs of activities and completed work.
  • Select materials needed to complete work assignments.

Store Manager, Emmerich-Abbott. East Herlindaberg, Maine
Jan. 2016 – Aug. 2016
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Observe signal lights on switchboards, and dial or press buttons to make connections.
  • Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
  • Provide assistance for customers with special billing requests.
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Oversee the flow of cash or financial instruments.
  • Prepare operational or risk reports for management analysis.

Education

West New York University, Port Stephane, New Jersey
High School Diploma, Aug. 2012

Skills

Customer Service
Expert

Management
Experienced

Computers And Microsoft
Expert

5ec59737-7898-49f4-9a9d-91450b960a85

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Since I was young I have always found a great interest in video production, interior design, and instrumental and vocal music. When I was in junior high school I created my first Youtube channel and began writing and filming amateur home-based comedy sketches with a couple friends closely related to my interest in Collegehumor skits such as Jake and Amir, Hardlyworking, etc. While I had always sought a future in film making, it wasn’t until I had attended college that I found my true interest in video production and scene direction-based writing. I believe this is what led me to wanting a career in film making. Additionally, I desire I future in interior design as well. Home decoration and furniture has always sparked my interest whether it be building furniture, designing blueprints for future homes and businesses, or just hanging up wall art. The possibilities are truly endless; and I’m finding that my interests and skills are only growing as I get older.

Employment history

Front Desk Receptionist, Durgan, Vandervort and Connelly. Lakinport, Maine
Mar. 2019 – Present
My tasks at hand, here at Tallgrass, are classic receptionist skills. I provide excellent customer service both over the phones and directly in person, I have the responsibility of creating reservations for guests who desire a nice stay at a reasonably-priced hotel, I am in charge of making sure my maintenance and housekeeping staff is properly completing their assigned tasks, and I make sure everything is up-to-date regarding our sales and marketing status. When free time is available I work on additional personal duties and hobbies such as school work, creating instrumental and vocal music, building a professional interior design portfolio, photography and video editing, and simple logo development.

Home Design Consultant, Hickle and Sons. South Nerissastad, Delaware
Nov. 2016 – Dec. 2016
While employed at Sutherlands, I performed my duties in the home design center. My key responsibilities included customer service, loading and unloading interior merchandise, ordering furniture and home decor for the company, providing helpful images for customers seeking a new look for their home, and giving my personal opinion for decoration-based in-home preferences. Interior design is just one of my many skill-sets and interests. 

Receptionist / Website Design, Wyman-Corwin. Opheliaville, Virginia
Dec. 2014 – Jan. 2015
Great Plains was an excellent source of computer and technology-based knowledge and training. My day-to-day tasks included simple data entry for our sales and marketing department, disassembling and reassembling computer hardware, and online software development for customers in need of assistance. I was given a wide range of online and offline software knowledge which I believe will help me do great things in the future regarding my computer-based hobbies.

Education

South Hilll, North Ariel, Minnesota
Digital Media, Website and Graphic Design, Sep. 2018

Northern Prohaska College, West Ayannashire, Utah
High School Diploma, General Education, Mar. 2015

Dietrich Academy, South Avelina, Georgia
Performing Arts, Theatre and Vocal Music, Mar. 2015

Skills

Digital Media
Expert

Interior Design
Experienced

Video Production and Editing
Experienced

Screenplay Development
Experienced

Customer Service
Expert

930c1be6-4439-4241-814b-df6a99993994

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Candidate with Associate Degree (AA) and 5+ years in customer service. Obtaining Bachelors Degree in Psychology in 2020. Possesses enthusiasm and passion for psychology. Excellent communications skills, patience, and humor. Working in customer service has given me the skills to continue helping people, but I hope to take it further into the field of Mental Health Counseling. 

Employment history

Front Desk Receptionist, Rowe-Yost. Port Perlafort, New Mexico
Dec. 2019 – Present
  • Maintain client databases.
  • Sell products, services, or memberships.
  • Operate cash registers to receive payments from patrons.
  • Answering phone calls.
  • Setting and checking members and guests in and out for appointments.

Cashier, Auer, Ortiz and Schumm. Kristlefort, Indiana
May. 2017 – Present
  • Answer telephone calls 
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
  • Receive and record patrons’ dining reservations.

Coffee and Juice Bar/ Specialty Team member, Weber Group. Sharikaton, Nebraska
Oct. 2017 – Nov. 2017
  • Prepare and serve beverages such as coffee and juices/smoothies.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Maintain sanitation, health, and safety standards in work areas.
  • Wash, cut, and prepare foods designated for juicing.  
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.

Sales Associate, Hilpert, Hayes and Gerlach. New Queenside, Mississippi
Sep. 2014 – Aug. 2015
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Stock shelves with products.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
  • Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style
  • Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
  • Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
  • Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems 

Education

East Dach, Leviview, Montana
Associate of Arts

D'Amore University, Roobville, Minnesota
Bachelor of Arts, Psychology, Present

North Mills College, Carynfort, California
High School Diploma, 2016

Skills

MS Office
Experienced

Mathematics
Skillful

Customer Service
Experienced

Communications
Experienced

Adaptability
Experienced

Organiziation
Experienced

Time Management
Experienced

Teamwork
Experienced

315b7850-011e-4b23-9044-de976be3eaab

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Talented, aspiring yogi with over five years of experience in the philosophy and practice in Yoga. Aside from yoga, I am passionate about people. I excel at customer service and being able to have the power to change someones day, positively, based on my manner and positive attitude towards the individual. I exceed at dealing with problem clients and situations where a client could become very upset and erratic. I thoroughly enjoy learning new things everyday! 

Employment history

Front Desk Receptionist, McCullough, Reichel and Brekke. South Carlotta, North Carolina
Dec. 2019 – Present
  •  Maintaining the cleanliness of the front desk, as well as all the products we carry at the salon. 
  • Greet every person who walks into the door and when they leave. 
  • Being the first thing clients, or potential clients, see when walking into the salon, I keep up with my personal appearance to represent the professionality of the salon and spa. 
  • I check out clients, and help them when they have any questions on the products we carry. 
  • Communicated all client reservations to appropriate staff.
  • Led comprehensive spa tours for new members.
  • Called clients to confirm upcoming appointments.
  • Followed the pre-assigned opening and closing procedures for each spa station.
  • Consistently followed all required protocols for scheduling spa appointments.
  • Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
  • Processed guest credit card information for salon services.
  • Followed through with client requests in a timely manner.
  • Performed inventory and restocking assignments as necessary.
  • Reported any unprofessional behaviour from clients to management.
  • Handled guest complaints calmly and professionally.
  • Directed telephone calls to appropriate departmental personnel.
  • Maintained the front desk workstation by keeping it clean and free of personal items.
  • Maintained a solid knowledge base of all spa and salon
  • Managed salon autonomously during manager’s vacation and while hiring new management staff.
  • Maintained expert knowledge and awareness of spa appointment availability.
  • Communicated any relevant schedule changes to the spa supervisor.
  • Answered a high-volume, multi-line telephone promptly and courteously.
  • Offered appointment information updates to guests in a polite and courteous manner. products and services.

Waitress, Kuhic Inc. Croninside, Colorado
Mar. 2016 – Jun. 2016
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Take orders from patrons for food or beverages.
  • Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Explain how various menu items are prepared, describing ingredients and cooking methods.
  • Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
  • Describe and recommend wines to customers.
  • Provide guests with information about local areas, including giving directions.

Receptionist, Kulas LLC. North Starla, Florida
Jan. 2016 – Feb. 2016
  • Schedule clients with proper accountant.
  • Greet all clients and offer refreshments.
  • Errand runs for the accountants.
  • Research needed information on the internet for the accountants.
  • Since I was needed from December until the month of May and it was a new location for the business, I was in charge of reorganizing all client files in the file cabinets and maintaining the offices cleanliness and decor.

Education

Northern Yost, Daneland, New Hampshire
No degree

Strosin College, Garthtown, Hawaii
Yoga Instructor Certification, Yoga, Nov. 2017

South Illinois Academy, Port Youngborough, Connecticut
High School Diploma, Theater, Jan. 2014

Skills

Customer Service

Knowledge Retention

Natural Health Knowledge

58adf0b3-70c3-4c7f-90af-780bc3d70b71

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Creative and attentive student with skills in watching over children in a responsible manner while making sure they have a fun, safe time. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction. Great time management and leadership skills with a focus on customer experience and quality of service.

Employment history

Front Desk Receptionist, Emard Group. North Jamarburgh, Colorado
Oct. 2017 – Present
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Provide assistance for customers with special billing requests.
  • Perform clerical duties such as typing and proofreading. 
  • Clean and sterilize scissors, combs, clippers, and other instruments.
  • Clean work stations and sweep floors.
  • Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Sell products being promoted.
  • Identify interested and qualified customers to provide them with additional information.
  • Stock shelves with products.
  • Answer questions about product features and benefits.

Party Pro, Flatley Group. New Virgilbury, South Carolina
Dec. 2015 – Apr. 2016
  • Maintain a safe play environment.
  • Making sure children and family are rotated into the next room for the party at the correct time. 
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Sanitize toys and play equipment.
  • Assist in preparing food and serving meals and refreshments to children.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Organize and store toys and materials to ensure order in activity areas.

Education

Graham Academy, North Earnestine, Minnesota
Bachelor of Arts, Cinema and Television Arts, Present

West Cummings Institute, Reinabury, Tennessee
High School Diploma, Jan. 2016

Skills

Money Management
Expert

Bilingual (Arabic and English)
Expert

Supervision of children
Expert

Computer Skills
Experienced

424e60ef-4ac9-4657-8a08-2a71c92cc187

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Candidate with a National senior Diploma in Travel & Tourism, with scattered experiences in Hotel Reception, Coffee Barista and Casual general work. Communicating excellently in English, Afrikaans & Xhosa as they are the 3 major languages in South Africa, with a unique and creative look on life the candidate is an artist when assigned to any task and is self-driven; the candidate is also a sportsman when it comes to keeping in shape but super competitive as well, who is also an open minded person that values other peoples opinions.

Employment history

Youth Care Worker, Breitenberg, Cummings and Blanda. Valentinport, Delaware
Apr. 2016 – Present
  • Operate in-house day-care centers within businesses.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Help children with homework and school work.
  • Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.

Front desk receptionist, Kuhn, Morar and Fahey. Coreybury, Maine
Aug. 2019 – Sep. 2019
  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers’ credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests’ accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.

Barista, Daugherty-Considine. North Olen, Tennessee
Jul. 2019 – Sep. 2019
  • Greeting and welcoming customers politely
  • Serving good quality cup of coffee
  • Record all sales and cash up at the end of every shift
  • Clean and sanitize the shop
  • Stock take

Salesman, Flatley, Waelchi and Friesen. Wyattland, New Hampshire
Nov. 2018 – Dec. 2018
  • Greet and welcome customers
  • Advertise clothing to the customers
  • Attract customers by communicating with them in order to make sales
  • Help and be of an assistant to the customers 
  • To make as many sales as possible

Casual Stationery Collector, Schmitt LLC. Lake Rayna, Iowa
Oct. 2018 – Nov. 2018
  • Collecting and packing of stationery
  • Building boxes for packaging
  • Mass stationery packaging 

Education

Eastern Glover Institute, North Kevenmouth, Mississippi
National Diploma in Travel & Tourism, Travel & Tourism, Jul. 2019

Koepp Institute, New Ray, Louisiana
High School Diploma, General Studies, Jan. 2015

Skills

Barista

Receptionist

Youth Care Worker

6aa7d9a9-7869-4d5a-8490-2f7a325f0f2f

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Adaptable Front Desk Receptionist with experience in a variety of industries and a history of success in providing exceptional customer service. Experience in managing all facets of front office administration, including handling multi-line phone systems, managing schedules, and maintaining reception and waiting areas. Hands-on skills in using applications such as OPERA and IHG Merlin.

Employment history

Front Desk Receptionist, Nikolaus Inc. North Haydenmouth, Kentucky
Sep. 2018 – Oct. 2018
  • Welcomed and greet guests with great courtesy. 
  • Managed room reservations using a computerized reservations system. Addressed guests concerns and special requests in a professional and personable manner. 
  • Ensured that guests are settled comfortably in their rooms, makes necessary adjustments if needed. 
  • Helped guests with their things including luggage and other valuables. 
  • Arranged transportation for customers and reservations in local restaurants. 
  • Answered telephone calls and transfers these to guest rooms. 
  • Relayed telephone messages for hotel guests and others. 
  • Prepared bills, handle and process checkouts, take payments. 
  • Managed the hotels business center and other units if necessary. Communicated with housekeeping and maintenance staff to ensure that great quality service is provided to guests. 
  • Dealt with complaints and problems. 
  • Answered queries of guests about various information and services of the hotel. 
  • Served as trainer for company’s new hires. 

Financial Aid Assistant, Cronin, Kerluke and Marvin. Cornellhaven, Missouri
Jul. 2016 – Jul. 2017
  • Interacted with a diverse student population and provided financial aid services to students, resolving student problems with financial aid issues, providing application information for
    scholarships, grants, and other financial aid programs. 
  • Reviewed and handled sensitive student information such as  financial aid applications and related documentation for compliance with eligibility requirements. 
  • Provided assistance to students and parents in the completion of financial aid applications.
  • Kept updated records and files.
  • Monitored office supplies and place orders when necessary.
  • Acquired Excel skills while organizing student’s eligibility for Pell Grants.
  • Verified accuracy of federal documents for financial aid approval such as tax return transcripts, W-2s, and more.
  • Trained incoming hires. 

Cashier, Becker, Cruickshank and Lowe. West Loyd, New Jersey
Jun. 2014 – Dec. 2015
  • Maintained high standards of customer service during high-volume, fast-paced operations. 
  • Handled currency and credit transactions quickly and accurately. 
  • Resolved complaints promptly and professionally.

Education

The Gusikowski, Seanfurt, North Carolina
Bachelor of Science, Criminal Justice, Present

West Carroll Academy, Port Debbra, Indiana
Associate of Applied Science, Criminal Justice, Apr. 2018

Western Parker Institute, Farrellfort, Idaho
High School Diploma, Criminal Justice, Mar. 2015

Skills

Billingual

MS Office

MS Word

911 Dispatch Certified

70c66908-15f8-47a2-bd3e-812e7366bbe7

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a role to where I can utilize my education and experience to add immediate value to an organization. Motivated and adaptable team player that loves guiding and teaching others when needed. Problem solving skills are attended to any type of situation, no matter how stressful it could become.

Employment history

Front Desk Receptionist/Guest Services, Hoppe-Ferry. Pricestad, North Dakota
May. 2017 – Jul. 2017
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Solicit sales of new or additional services or products.

Crew Member, Pfannerstill LLC. West Roselyn, Louisiana
Jul. 2016 – Aug. 2016
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Verify that prepared food meets requirements for quality and quantity.
  • Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Measure ingredients required for specific food items being prepared.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Wash, cut, and prepare foods designated for cooking.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Pre-cook items such as bacon, to prepare them for later use.
  • Order and take delivery of supplies.

Sales Associate, Schuppe-Wunsch. Kertzmannport, Maryland
Feb. 2016 – Mar. 2016
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Plan commercial displays to entice and appeal to customers.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
  • Develop ideas or plans for merchandise displays or window decorations.
  • Consult with advertising or sales staff to determine type of merchandise to be featured and time and place for each display.
  • Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.

Gate Attendant, Cole, Mayert and Block. West Jacklynland, Hawaii
Jul. 2015 – Aug. 2015
  • Determine the nature of code violations and actions to be taken, and issue written notices of violation; participate in enforcement hearings as necessary.
  • Examine permits, licenses, applications, and records to ensure compliance with licensing requirements.
  • Prepare written, oral, tabular, and graphic reports summarizing requirements and regulations, including enforcement and chain of custody documentation.
  • Inform individuals and groups of pollution control regulations and inspection findings, and explain how problems can be corrected.
  • Learn and observe proper safety precautions, rules, regulations, and practices so that unsafe conditions can be recognized and proper safety protocols implemented.
  • Maintain and repair materials, worksites, and equipment.

Cashier/Customer Service, Stoltenberg, Boehm and O'Hara. Syreetaland, Oregon
Feb. 2015 – Mar. 2015
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Transport, assemble, and disassemble materials used in presentations.
  • Identify interested and qualified customers to provide them with additional information.
  • Learn about competitors’ products or consumers’ interests or concerns to answer questions or provide more complete information.
  • Instruct customers in alteration of products.
  • Recommend product or service improvements to employers.
  • Stock shelves with products.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.

Hostess, Schumm-Dooley. East Luisstad, Vermont
Aug. 2014 – Sep. 2014
  • Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
  • Set oven temperatures and place items into hot ovens for baking.
  • Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
  • Prepare or maintain inventory or production records.
  • Direct or coordinate bakery deliveries.
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Inform patrons of establishment specialties and features.
  • Receive and record patrons’ dining reservations.
  • Assist with preparing and serving food and beverages.
  • Direct patrons to coatrooms and waiting areas such as lounges.

Waitress/Expeditor, Schinner and Sons. Hoegerton, Montana
May. 2014 – Aug. 2014
  • Greet guests and seat them at tables or in waiting areas.
  • Provide guests with menus.
  • Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Take and prepare to-go orders.
  • Operate cash registers to accept payments for food and beverages.
  • Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
  • Assist with preparing and serving food and beverages.
  • Prepare cash receipts after establishments close, and make bank deposits.
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Escort customers to their tables.
  • Provide guests with information about local areas, including giving directions.

Education

Leuschke College, East Cherry, Washington
STEP Program, Law Enforcement & Emergency Medicine, Feb. 2014

Southern Maine Academy, Lake Edisonberg, Georgia
High School Diploma, Generals, Feb. 2014

Skills

Customer Service

Computer Skills

Organization

af0c388c-cb4f-4b50-b81f-6d671fcaf9d0

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

  • 3+ years of Customer Service Experience
  • Able to easily adapt to a new environment and job position
  • Highly organized and attentive to detail
  • Proficient with Microsoft Office and data input
  • People Oriented: able to communicate and understand the customers’ needs with a positive attitude
  • Understand that as a Customer Service Representative, the goal is to increase customer retention

Employment history

Front Desk Receptionist, Hand-Schuster. Kemmerborough, Texas
Nov. 2017 – Dec. 2017
  • Calculate and quote charges for services such as long-distance connections.
  • Promote company products, services, and savings plans when appropriate.
  • Update directory information.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Kennel Attendant, Kuvalis-Weber. Rowemouth, Hawaii
Jun. 2016 – Nov. 2016
  • Observe animals for signs of illness, injury, or unusual behavior; notifying veterinarians or managers as warranted.
  • Train workers in animal care procedures, maintenance duties, and safety precautions.
  • Assign tasks such as feeding and treatment of animals, and cleaning and maintenance of animal quarters.
  • Confer with managers to determine production requirements, conditions of equipment and supplies, and work schedules.
  • Inspect buildings, fences, fields or ranges, supplies, and equipment in order to determine work to be performed.
  • Monitor animal care, maintenance, or breeding; or packing and transfer activities to ensure work is done correctly.
  • Treat animal illnesses or injuries, following experience or instructions of veterinarians.

Housekeeper, Prosacco-Erdman. Runtechester, Idaho
Dec. 2014 – Mar. 2015
  • Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
  • Polish silver accessories and metalwork, such as fixtures and fittings.
  • Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
  • Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
  • Dust and polish furniture and equipment.
  • Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
  • Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
  • Remove debris from driveways, garages, and swimming pool areas.
  • Move and arrange furniture and turn mattresses.
  • Replace light bulbs.
  • Answer telephones and doorbells.

Education

The Klocko College, New Ivana, Tennessee
Associate of Arts, Marketing, Present

Other

Skills

Bilingual

Time Management

Self-Motivation

Organization

Multitasking

Dependability

Ability to Work Under Pressure

c234d9d6-7fa4-4c78-93bb-51d520e47876

Andrew Smith

Professional Summary

Proficient and experienced warehouse and restaurant supervisor with a well diverse skill set including money, time, and people management, multi-tasking and prioritizing, excellent customer service to ensure quality results. I am a smart individual who can quickly learn new tasks, as well as used to working in a team environment. committed professional with an impeccable work ethic and flexible schedule.

Employment history

Front Desk Receptionist, Hermiston LLC. Yvetteburgh, Nevada
Jun. 2018 – Oct. 2018
  •  Answered an redirected all calls in a friendly and fashionable manner to there respected departments. 
  • Notified executives and thier assistants when thier meetings have arrived. 
  • Signed for and delivered packages and other mail to thier recipiants.

Shift manager, Koch Inc. South Sabraburgh, South Dakota
Apr. 2016 – Sep. 2016
  • Keep all employees in check with federal and state health and saftey and labor laws. 
  • Ensure the safe was kept balanced at all times before and after store deposits to bank. 
  • Providing outstanding customer service too all guest.

Shift supervisor, Walter-Tremblay. O'Konberg, South Carolina
Feb. 2016 – Aug. 2016
  • Ensure all employees are following all health and safety guidelines. 
  • Balanced all dailey sales and weekley audits per company policy. 
  • Schedule and maintain all employee shifts and hour regimen to keep labor at a reasonable level.

Education

East Heaney, South Thresa, Louisiana
High School Diploma, General, Sep. 2012

Reference

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Project management








Microsoft office








Money management








Multi-tasking








115e919b-a986-4c3f-b8c5-496fe74a4f71

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Trustworthy, dependable, responsible Personal Assistant with 4 years of experience providing ongoing support to a notable CEO within the technology industry.  Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies.  Well-organized with in-depth technical knowledge and keen attention to detail.

Employment history

Front Desk Receptionist, Frami-Hamill. Pollichchester, Florida
Apr. 2018 – Jun. 2018
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
  • Develops and maintains office forms and procedures, and assists with administrative tasks.
  • Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.

Administrative/Office Staff, Schinner Inc. East Samuelchester, Wyoming
Sep. 2016 – Oct. 2016
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Complete forms in accordance with company procedures.
  • Permission to sign the pull-in and pull-out items in each company inside the tower.

Admin Associate/Secretary, Hegmann and Sons. Tillmanville, New York
Jan. 2016 – Mar. 2016
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Complete forms in accordance with company procedures.
  • Maintain scheduling and event calendars.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.

Education

Hermann Academy, East Herlindaton, Utah
Bachelor of Arts, BS Criminology

Skills

Flexibility

Resourceful

Open-minded

Friendly

front desk receptionist

  • Arrange conference rooms and facilities for meetings as required; 
  • File documents to maintain an organized and efficient office environment; 
  • Operate office machines, such as photocopiers and scanners, fax machines, voice mail systems and personal computers; 
  • Handle confidential information with discretion; 
  • Train new workers on office procedures. 

front desk receptionist

  • Keep updated records and files; 
  • Monitor office expenses and costs; 
  • Order and distribute office supplies; 
  • Maintain inventory and stocked office supplies; 

front desk receptionist

  • Use of Basic Microsoft Excel 
  • Prepare itineraries, transportation arrangements and expense reports; 
  • Prepare and submit for manager’s approval, supervisors travel expense reports; 
  • Plan and coordinate successful corporate meetings; 

front desk receptionist

  • Responsible for handling front office reception and administration duties, including greeting guests;
  • Ensure that every day office tasks are completed properly; 
  • Answer phone calls and take messages or transfer  to appropriate staff; 
  • Sort and distribute emails; 
  • Oversaw calendar maintenance, appointment scheduling; 
  • Manage schedules to maximize time and fuel efficiency; 
  • Provide all travel coordination (international/domestic) support for business meetings/trips; 

front desk receptionist

  • Used of WESS System to process appointment & key in customer details
  • Swiftly respond to other inquiries made via establishment website, email or phone.
  • Collected deposits, fees and payments, processed all financial data and gave receipts and change to customers.
  • Calculate every-day sales and report to the correct employee
  • Resolved customer issues quickly and notified the person-in-charge immediately when problems escalated.

front desk receptionist

  • Answered phones and scheduled or confirmed office appointments.
  • Completed patient paper work.
  • Recorded treatment information in patients records.
  • confirmed patient insurance benefits.
  • alerted staff when patients arrived.

front desk receptionist

  • Assisted patients in checking in at the kiosks.
  • Took co-payments and compiled daily functional records.
  • Balanced deposits and credit card payments each day.
  • Created and maintained computerized record management systems to record and process data and generate reports.
  • Coordinated with nursing staff to process and direct patients to appropriate departments.
  • Routinely collaborated with department managers to connect problems and improve services.

front desk receptionist

  • Optimized sales of membership counselors by organizing an effective management system of prospective members
  • Check in/out clients
  •  Keep updated with the current guidelines and regulations
  •  Assist physicians with referrals to specialists 

front desk receptionist

  •  Assist patients in Front office
  •  Verify Insurance
  •  Answer incoming calls
  • Triage calls Schedule appointments and procedures
  • Scanning patient records 
  • Ensure patients understand prescriptions
  • Ensure all Co-pays and balances are paid

front desk receptionist

  • Performed duties, such as taking care of elders or straightening magazines to maintain lobby or reception area.
  • Learned to communicate with all type of age groups 
  • Contact the patient’s insurance for authorization when needed/ 
  • Reported transactions to the patients insurance