9cce24b0-65de-40ca-a713-ed2863831b56
Andrew Smith
Professional Summary
Proficient with Microsoft Outlook, Word, Excel, and Power Point.
Excellent communication, organization, listening and interpersonal skills; strong analytical and problem solving skills; ability to work as a team player.
Strong customer service skills in a retail setting.
Vigorous attention to detail
Industrious under any condition
Employment history
Optimizes patients’ satisfaction, provider time by scheduling appointments
Maintains patient accounts by recording and updating personal information.
Answers the phone while maintaining a polite, consistent phone manner using proper telephone etiquette.
Maintains safe and clean working environment by complying with procedures, rules, and regulations; adhering to infection-control policies and protocols
Responsible for large sums of money
Successfully trained new cashiers
Cooperated with other cashiers in promoting items on sale
Optimizes patients’ satisfaction, provider time by scheduling appointments
Maintains patient accounts by recording and updating personal information
Education
Awards
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
0e48572c-3523-440c-9d8f-c5999ce55b2c
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Maintain a safe play environment.
- Observe and monitor children’s play activities.
- Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
- Provide care for mentally disturbed, delinquent, or handicapped children.
- Sanitize toys and play equipment.
- Care for children in institutional setting, such as group homes, nursery schools, private businesses, or schools for the handicapped.
- Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
- Assist in preparing food and serving meals and refreshments to children.
- Instruct children in health and personal habits, such as eating, resting, and toilet habits.
- Help children with homework and school work.
- Greet and welcome guest upon entrance to the facility and on the phone; answered inquires for different departments and transferred calls to certain departments.
- Answered high volume calls for the business
- Assisted customers with any questions they had for management
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Answer telephone calls and respond to inquiries or transfer calls.
- Take and prepare to-go orders.
- Operate cash registers to accept payments for food and beverages.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Inform patrons of establishment specialties and features.
- Inspect restrooms for cleanliness and availability of supplies and clean restrooms when necessary.
Education
Skills
13a6ed72-a928-45cc-861d-9273b241c05a
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
West Edmundshire, Maine
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Arrange conference, meeting, or travel reservations for office personnel.
- Prepare and mail checks.
- Order and dispense supplies.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Complete forms in accordance with company procedures.
- Maintain scheduling and event calendars.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
Angeloberg, Texas
- Assisting clients in finding and keeping employment, working with government agencies to ensure clients are meeting their mutual obligations.
- Establish and maintain relationships with other agencies and organizations in community to meet community needs.
- Prepare and maintain records and reports.
- Research and analyze member or community needs to determine program directions and goals.
- Implement and evaluate, community training programs.
- Speak to community groups to explain and interpret agency purposes, programs, and policies.
Mitchellfort, Illinois
- Instruct students individually and in groups, using various teaching methods such as lectures, discussions, and demonstrations.
- Adapt teaching methods and instructional materials to meet students’ varying needs and interests.
- Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
- Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
- Prepare students for later grades by encouraging them to explore learning opportunities and to persevere with challenging tasks.
- Prepare materials and classrooms for class activities.
- Observe and evaluate students’ performance, behavior, social development, and physical health.
- Read books to entire classes or small groups.
- Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
- Prepare and implement remedial programs for students requiring extra help.
- Confer with parents or guardians, teachers, counselors, and administrators to resolve students’ behavioral and academic problems.
- Provide disabled students with assistive devices, supportive technology, and assistance accessing facilities, such as restrooms.
- Instruct and monitor students in the use and care of equipment and materials to prevent injuries and damage.
- Meet with other professionals to discuss individual students’ needs and progress.
- Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.
Education
- The Feil College – South Mack, Idaho
Skills
References
6b10e4f8-8d18-47a1-86a3-dfc6fb026899
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Enforce rules and regulations of recreational facilities to maintain discipline and ensure safety.
- Administer first aid according to prescribed procedures, and notify emergency medical personnel when necessary.
- Confer with management to discuss and resolve participant complaints.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions are taken.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
Education
Skills
a33fc096-7428-4039-9dca-5244d22b09f1
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Talented, progressive, licensed Stylist with over 20 years of experience working in high-end salons within Beverly Hills. Expert in women’s cuts, color, and style including up do’s, highlights, and treatments. Additional experience providing beauty consultations, makeovers, and wardrobe styling.
Sales and marketing guru with in-depth knowledge and experience working as a beauty brand ambassador for select MLS (Multi-Level Sales) platforms. Independent representative responsible for generating leads, conducting follow-ups, hosting sales events and parties, and recruiting and training ambassadors. Outgoing, enthusiastic professional with outstanding communication skills and strong ability to identify, develop, and cultivate strategic relationships. Motivated and eager to utilize skills gained through experience to join a reputable, growth-oriented cosmetics company.
Motivated and adaptable team player, leader, and Regional Development Manager offering decades of success in the Public Administration sector. Detail-oriented, energetic professional dedicated to leading the development of solutions to successfully provide assistance to vulnerable and underprivileged community members. Recently relocated to the Washington DC area actively in search of a senior-level role within the Department of Housing Services.
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Customer service specialist and business development executive with 15 years’ experience leading teams in driving organizational growth and revenue. Skilled at developing and implementing comprehensive training programs for staff members to ensure the highest-levels of service are delivered consistently. Advanced technical skills including proficient use of SalesForce.com and HubSpot CRM software.raction.
Employment history
- Maintained integrity of general ledger, including the chart of accounts.
- Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
- Process paperwork for new employees and enter employee information into the payroll system.
- Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
- Maintain metrics, reports, process documentation, customer service logs, or training or safety records..
- Administer bedside or personal care, such as ambulation or personal hygiene assistance.
- Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
- Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
- Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Review insurance policy terms to determine whether a particular loss is covered by insurance.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
Education
Skills
22909a5e-8697-4fdd-bc09-cef493b9063a
Andrew Smith
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Employment history
North Tammyside, Washington
- Communicate with customers in person and both via telephone and email to book their requested appointments
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- to keep the front desk clean and presentable at all times
- to make sure all of the totals add up at the end of the day and there were no mistakes in any transactions
Lake Theo, North Carolina
- keep the entire salon clean throughout the day
- provide customers with excellent service
- such as bringing them refreshments
- aiding the stylists with their clients whenever they required it
- sometimes monitoring the clients processes and taking them down accordingly to the stylists request
Education
- West Washington College – South Robbie, Rhode Island
Skills
6471baa2-d339-4c75-911c-cd8ecd520f23
Andrew Smith
Professional Summary
I have 8 years of experience in customer service. Very friendly and love meeting new people. I’m a fast learner and I’m always up for learning something I did not know before. I’m able to catch on quickly and do not require much training, although the more I know, the better.
Thank you for your time and I look forward to hearing from you.
Employment history
Schedules patient appointment for multiple radiology specialties.
Keeps patients appointments on schedule by notifying provider of patient’s arrival and updating of patient delays.
Comforts patients by anticipating patients’ anxieties; answering patients’ questions and maintaining the reception area.
Ensures availability of treatment information by filing and retrieving patients records.
Maintains patients accounts by creating and updating personal and financial information and verifying various health insurance benefits.
Collect & verify patient co-pays and co-insurance and process credit card payments. Comfortable with HIPPA and protecting patient privacy.
Handling all the cash transaction, receiving payments by cash,check and credit card.
Providing training and assistance to new joined cashier.
Resolve customer complaints, guide them and provide relevant information.
Maintain clean and tidy checkout areas.
Pleasantly deal with customers to ensure satisfaction.
Education
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
65462ea0-238a-4ec6-8ebe-19509e0234c3
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Perform clerical duties such as typing, proofreading, and sorting mail.
- Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
- Update directory information.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Compute figures such as balances, totals, or commissions.
- Make recommendations to management concerning such issues as staffing decisions or procedural changes.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Plan for or coordinate office services, such as equipment or supply acquisition or organization, disposal of assets, relocation, parking, maintenance, or security services.
- Plan layouts of stockrooms, warehouses, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Count money and make bank deposits.
- Promote company products, services, and savings plans when appropriate.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Compute figures such as balances, totals, or commissions.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Suggest specific product purchases to meet customers’ needs.
- Identify interested and qualified customers to provide them with additional information.
- Stock shelves with products.
Education
Hobbies
Languages
Skills
e789c387-0901-440f-8616-52d7aba928a2
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Scheduling appointments
- Filing/managing client intake forms and payment information
- Promote membership, retail and service sales
- Answering phone calls and direct them to the appropriate person according to the nature of call.
- Perform inventory weekly for retail and office supplies
- Conflict resolution/ Problem solving
- Various office tasks
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Stock shelves with products.
- Plan commercial displays to entice and appeal to customers.
- Check guests out while providing fast and friendly customer service
- Check in freight and unload from truck to be displayed in the store.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
- Greet guests and seat them at tables or in waiting areas.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Answer telephone calls and respond to inquiries or transfer calls.
- Receive and record patrons’ dining reservations.
- Provide guests with information about local areas, including giving directions.
Education
Skills
References
fc5c116d-a617-47b6-98a5-b90b75f7debd
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Trustworthy, dependable, responsible. Dedicated, tireless professional with a keen ability to maximize both time and business efficiencies. Well-organized with in-depth technical knowledge and keen attention to detail.
Employment history
- Use computers for various applications, such as database management or word processing.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Create, maintain, and enter information into databases.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
- Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
- Complete forms in accordance with company procedures.
- Maintain scheduling and event calendars.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Make copies of correspondence or other printed material.
- Locate and attach appropriate files to incoming correspondence requiring replies.
- Modified a comprehensive financial reporting package to reflect growing organisational complexity.
- Analysed monthly balance sheet accounts for corporate reporting.
- Prepare conference or event materials, such as flyers or invitations.
- Read source documents such as canceled checks, sales reports, or bills, and enter data in specific data fields or onto tapes or disks for subsequent entry, using keyboards or scanners.
- Compile, sort and verify the accuracy of data before it is entered.
- Compare data with source documents, or re-enter data in verification format to detect errors.
- Store completed documents in appropriate locations.
- Locate and correct data entry errors, or report them to supervisors.
- Maintain logs of activities and completed work.
- Select materials needed to complete work assignments.
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Observe signal lights on switchboards, and dial or press buttons to make connections.
- Suggest and check alternate spellings, locations, and/or listing formats to customers lacking details or complete information.
- Provide assistance for customers with special billing requests.
- Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
- Oversee the flow of cash or financial instruments.
- Prepare operational or risk reports for management analysis.
Education
Skills
5ec59737-7898-49f4-9a9d-91450b960a85
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
Education
Skills
930c1be6-4439-4241-814b-df6a99993994
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Maintain client databases.
- Sell products, services, or memberships.
- Operate cash registers to receive payments from patrons.
- Answering phone calls.
- Setting and checking members and guests in and out for appointments.
- Answer telephone calls
- Take and prepare to-go orders.
- Operate cash registers to accept payments for food and beverages.
- Receive and record patrons’ dining reservations.
- Prepare and serve beverages such as coffee and juices/smoothies.
- Brew coffee and tea, and fill containers with requested beverages.
- Maintain sanitation, health, and safety standards in work areas.
- Wash, cut, and prepare foods designated for juicing.
- Clean food preparation areas, cooking surfaces, and utensils.
- Ensure freshness of food and ingredients by checking for quality, keeping track of old and new items, and rotating stock.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Stock shelves with products.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Outfit the customer by suggesting key looks and incorporating latest trends and current promotions based on the customer’s individual style
- Perform register sales transactions quickly and accurately in accordance with established cash control procedures and customer service guidelines
- Ensure return merchandise is restocked to the correct product location on the sales floor; all damaged and defective merchandise is properly labeled and placed in appropriate area at the end of each shift.
- Execute efficient and effective handling of all merchandise from shipment processing, floorsets, markdown optimization and replenishment systems
Education
Skills
315b7850-011e-4b23-9044-de976be3eaab
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Maintaining the cleanliness of the front desk, as well as all the products we carry at the salon.
- Greet every person who walks into the door and when they leave.
- Being the first thing clients, or potential clients, see when walking into the salon, I keep up with my personal appearance to represent the professionality of the salon and spa.
- I check out clients, and help them when they have any questions on the products we carry.
- Communicated all client reservations to appropriate staff.
- Led comprehensive spa tours for new members.
- Called clients to confirm upcoming appointments.
- Followed the pre-assigned opening and closing procedures for each spa station.
- Consistently followed all required protocols for scheduling spa appointments.
- Oversaw the upkeep of the entire facility and notified maintenance for service repairs.
- Processed guest credit card information for salon services.
- Followed through with client requests in a timely manner.
- Performed inventory and restocking assignments as necessary.
- Reported any unprofessional behaviour from clients to management.
- Handled guest complaints calmly and professionally.
- Directed telephone calls to appropriate departmental personnel.
- Maintained the front desk workstation by keeping it clean and free of personal items.
- Maintained a solid knowledge base of all spa and salon
- Managed salon autonomously during manager’s vacation and while hiring new management staff.
- Maintained expert knowledge and awareness of spa appointment availability.
- Communicated any relevant schedule changes to the spa supervisor.
- Answered a high-volume, multi-line telephone promptly and courteously.
- Offered appointment information updates to guests in a polite and courteous manner. products and services.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Take orders from patrons for food or beverages.
- Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Inform customers of daily specials.
- Explain how various menu items are prepared, describing ingredients and cooking methods.
- Prepare tables for meals, including setting up items such as linens, silverware, and glassware.
- Describe and recommend wines to customers.
- Provide guests with information about local areas, including giving directions.
- Schedule clients with proper accountant.
- Greet all clients and offer refreshments.
- Errand runs for the accountants.
- Research needed information on the internet for the accountants.
- Since I was needed from December until the month of May and it was a new location for the business, I was in charge of reorganizing all client files in the file cabinets and maintaining the offices cleanliness and decor.
Education
Skills
58adf0b3-70c3-4c7f-90af-780bc3d70b71
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
- Provide assistance for customers with special billing requests.
- Perform clerical duties such as typing and proofreading.
- Clean and sterilize scissors, combs, clippers, and other instruments.
- Clean work stations and sweep floors.
- Keep card files on clientele, recording notes of work done, products used and fees charged after each visit.
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Sell products being promoted.
- Identify interested and qualified customers to provide them with additional information.
- Stock shelves with products.
- Answer questions about product features and benefits.
- Maintain a safe play environment.
- Making sure children and family are rotated into the next room for the party at the correct time.
- Observe and monitor children’s play activities.
- Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
- Provide care for mentally disturbed, delinquent, or handicapped children.
- Sanitize toys and play equipment.
- Assist in preparing food and serving meals and refreshments to children.
- Perform general personnel functions, such as supervision, training, and scheduling.
- Organize and store toys and materials to ensure order in activity areas.
Education
Skills
424e60ef-4ac9-4657-8a08-2a71c92cc187
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Operate in-house day-care centers within businesses.
- Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
- Assist in preparing food and serving meals and refreshments to children.
- Instruct children in health and personal habits, such as eating, resting, and toilet habits.
- Help children with homework and school work.
- Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
- Greet, register, and assign rooms to guests of hotels or motels.
- Verify customers’ credit, and establish how the customer will pay for the accommodation.
- Contact housekeeping or maintenance staff when guests report problems.
- Make and confirm reservations.
- Issue room keys and escort instructions to bellhops.
- Keep records of room availability and guests’ accounts, manually or using computers.
- Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
- Compute bills, collect payments, and make change for guests.
- Record guest comments or complaints, referring customers to managers as necessary.
- Review accounts and charges with guests during the check out process.
- Transmit and receive messages, using telephones or telephone switchboards.
- Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
- Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
- Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
- Greeting and welcoming customers politely
- Serving good quality cup of coffee
- Record all sales and cash up at the end of every shift
- Clean and sanitize the shop
- Stock take
- Greet and welcome customers
- Advertise clothing to the customers
- Attract customers by communicating with them in order to make sales
- Help and be of an assistant to the customers
- To make as many sales as possible
- Collecting and packing of stationery
- Building boxes for packaging
- Mass stationery packaging
Education
Skills
6aa7d9a9-7869-4d5a-8490-2f7a325f0f2f
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Welcomed and greet guests with great courtesy.
- Managed room reservations using a computerized reservations system. Addressed guests concerns and special requests in a professional and personable manner.
- Ensured that guests are settled comfortably in their rooms, makes necessary adjustments if needed.
- Helped guests with their things including luggage and other valuables.
- Arranged transportation for customers and reservations in local restaurants.
- Answered telephone calls and transfers these to guest rooms.
- Relayed telephone messages for hotel guests and others.
- Prepared bills, handle and process checkouts, take payments.
- Managed the hotels business center and other units if necessary. Communicated with housekeeping and maintenance staff to ensure that great quality service is provided to guests.
- Dealt with complaints and problems.
- Answered queries of guests about various information and services of the hotel.
- Served as trainer for company’s new hires.
- Interacted with a diverse student population and provided financial aid services to students, resolving student problems with financial aid issues, providing application information for
scholarships, grants, and other financial aid programs. - Reviewed and handled sensitive student information such as financial aid applications and related documentation for compliance with eligibility requirements.
- Provided assistance to students and parents in the completion of financial aid applications.
- Kept updated records and files.
- Monitored office supplies and place orders when necessary.
- Acquired Excel skills while organizing student’s eligibility for Pell Grants.
- Verified accuracy of federal documents for financial aid approval such as tax return transcripts, W-2s, and more.
- Trained incoming hires.
- Maintained high standards of customer service during high-volume, fast-paced operations.
- Handled currency and credit transactions quickly and accurately.
- Resolved complaints promptly and professionally.
Education
Skills
70c66908-15f8-47a2-bd3e-812e7366bbe7
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Determine charges for services requested, collect deposits or payments, or arrange for billing.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
- Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
- Solicit sales of new or additional services or products.
- Maintain sanitation, health, and safety standards in work areas.
- Clean food preparation areas, cooking surfaces, and utensils.
- Verify that prepared food meets requirements for quality and quantity.
- Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
- Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
- Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
- Measure ingredients required for specific food items being prepared.
- Take food and drink orders and receive payment from customers.
- Clean, stock, and restock workstations and display cases.
- Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
- Wash, cut, and prepare foods designated for cooking.
- Serve orders to customers at windows, counters, or tables.
- Prepare and serve beverages such as coffee and fountain drinks.
- Pre-cook items such as bacon, to prepare them for later use.
- Order and take delivery of supplies.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Plan commercial displays to entice and appeal to customers.
- Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
- Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
- Develop ideas or plans for merchandise displays or window decorations.
- Consult with advertising or sales staff to determine type of merchandise to be featured and time and place for each display.
- Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
- Determine the nature of code violations and actions to be taken, and issue written notices of violation; participate in enforcement hearings as necessary.
- Examine permits, licenses, applications, and records to ensure compliance with licensing requirements.
- Prepare written, oral, tabular, and graphic reports summarizing requirements and regulations, including enforcement and chain of custody documentation.
- Inform individuals and groups of pollution control regulations and inspection findings, and explain how problems can be corrected.
- Learn and observe proper safety precautions, rules, regulations, and practices so that unsafe conditions can be recognized and proper safety protocols implemented.
- Maintain and repair materials, worksites, and equipment.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers’ needs.
- Transport, assemble, and disassemble materials used in presentations.
- Identify interested and qualified customers to provide them with additional information.
- Learn about competitors’ products or consumers’ interests or concerns to answer questions or provide more complete information.
- Instruct customers in alteration of products.
- Recommend product or service improvements to employers.
- Stock shelves with products.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
- Set oven temperatures and place items into hot ovens for baking.
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
- Prepare or maintain inventory or production records.
- Direct or coordinate bakery deliveries.
- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Answer telephone calls and respond to inquiries or transfer calls.
- Take and prepare to-go orders.
- Operate cash registers to accept payments for food and beverages.
- Inspect dining and serving areas to ensure cleanliness and proper setup.
- Inform patrons of establishment specialties and features.
- Receive and record patrons’ dining reservations.
- Assist with preparing and serving food and beverages.
- Direct patrons to coatrooms and waiting areas such as lounges.
- Greet guests and seat them at tables or in waiting areas.
- Provide guests with menus.
- Assign patrons to tables suitable for their needs and according to rotation so that servers receive an appropriate number of seatings.
- Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
- Take and prepare to-go orders.
- Operate cash registers to accept payments for food and beverages.
- Maintain contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
- Assist with preparing and serving food and beverages.
- Prepare cash receipts after establishments close, and make bank deposits.
- Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
- Collect payments from customers.
- Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
- Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
- Present menus to patrons and answer questions about menu items, making recommendations upon request.
- Clean tables or counters after patrons have finished dining.
- Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
- Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
- Inform customers of daily specials.
- Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
- Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
- Escort customers to their tables.
- Provide guests with information about local areas, including giving directions.
Education
Skills
af0c388c-cb4f-4b50-b81f-6d671fcaf9d0
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
- 3+ years of Customer Service Experience
- Able to easily adapt to a new environment and job position
- Highly organized and attentive to detail
- Proficient with Microsoft Office and data input
- People Oriented: able to communicate and understand the customers’ needs with a positive attitude
- Understand that as a Customer Service Representative, the goal is to increase customer retention
Employment history
- Calculate and quote charges for services such as long-distance connections.
- Promote company products, services, and savings plans when appropriate.
- Update directory information.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
- Check to ensure that appropriate changes were made to resolve customers’ problems.
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Observe animals for signs of illness, injury, or unusual behavior; notifying veterinarians or managers as warranted.
- Train workers in animal care procedures, maintenance duties, and safety precautions.
- Assign tasks such as feeding and treatment of animals, and cleaning and maintenance of animal quarters.
- Confer with managers to determine production requirements, conditions of equipment and supplies, and work schedules.
- Inspect buildings, fences, fields or ranges, supplies, and equipment in order to determine work to be performed.
- Monitor animal care, maintenance, or breeding; or packing and transfer activities to ensure work is done correctly.
- Treat animal illnesses or injuries, following experience or instructions of veterinarians.
- Disinfect equipment and supplies, using germicides or steam-operated sterilizers.
- Polish silver accessories and metalwork, such as fixtures and fittings.
- Empty wastebaskets, empty and clean ashtrays, and transport other trash and waste to disposal areas.
- Clean rugs, carpets, upholstered furniture, and draperies, using vacuum cleaners and shampooers.
- Dust and polish furniture and equipment.
- Wash windows, walls, ceilings, and woodwork, waxing and polishing as necessary.
- Sweep, scrub, wax, or polish floors, using brooms, mops, or powered scrubbing and waxing machines.
- Remove debris from driveways, garages, and swimming pool areas.
- Move and arrange furniture and turn mattresses.
- Replace light bulbs.
- Answer telephones and doorbells.
Education
Other
Skills
c234d9d6-7fa4-4c78-93bb-51d520e47876
Andrew Smith
Professional Summary
Employment history
- Answered an redirected all calls in a friendly and fashionable manner to there respected departments.
- Notified executives and thier assistants when thier meetings have arrived.
- Signed for and delivered packages and other mail to thier recipiants.
- Keep all employees in check with federal and state health and saftey and labor laws.
- Ensure the safe was kept balanced at all times before and after store deposits to bank.
- Providing outstanding customer service too all guest.
- Ensure all employees are following all health and safety guidelines.
- Balanced all dailey sales and weekley audits per company policy.
- Schedule and maintain all employee shifts and hour regimen to keep labor at a reasonable level.
Education
Reference
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
115e919b-a986-4c3f-b8c5-496fe74a4f71
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Employment history
- Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
- Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.
- Develops and maintains office forms and procedures, and assists with administrative tasks.
- Receives the public and answers questions, in person and by telephone; responds to inquiries from employees, citizens and others and refers, when necessary, to the appropriate person, official or department.
- Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
- Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
- Complete forms in accordance with company procedures.
- Permission to sign the pull-in and pull-out items in each company inside the tower.
- Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
- Complete forms in accordance with company procedures.
- Maintain scheduling and event calendars.
- Schedule and confirm appointments for clients, customers, or supervisors.
- Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
- Arrange conference, meeting, or travel reservations for office personnel.
- Review work done by others to check for correct spelling and grammar, ensure that company format policies are followed, and recommend revisions.
Education
Skills
front desk receptionist
- Arrange conference rooms and facilities for meetings as required;
- File documents to maintain an organized and efficient office environment;
- Operate office machines, such as photocopiers and scanners, fax machines, voice mail systems and personal computers;
- Handle confidential information with discretion;
- Train new workers on office procedures.
front desk receptionist
- Keep updated records and files;
- Monitor office expenses and costs;
- Order and distribute office supplies;
- Maintain inventory and stocked office supplies;
front desk receptionist
- Use of Basic Microsoft Excel
- Prepare itineraries, transportation arrangements and expense reports;
- Prepare and submit for manager’s approval, supervisors travel expense reports;
- Plan and coordinate successful corporate meetings;
front desk receptionist
- Responsible for handling front office reception and administration duties, including greeting guests;
- Ensure that every day office tasks are completed properly;
- Answer phone calls and take messages or transfer to appropriate staff;
- Sort and distribute emails;
- Oversaw calendar maintenance, appointment scheduling;
- Manage schedules to maximize time and fuel efficiency;
- Provide all travel coordination (international/domestic) support for business meetings/trips;
front desk receptionist
- Used of WESS System to process appointment & key in customer details
- Swiftly respond to other inquiries made via establishment website, email or phone.
- Collected deposits, fees and payments, processed all financial data and gave receipts and change to customers.
- Calculate every-day sales and report to the correct employee
- Resolved customer issues quickly and notified the person-in-charge immediately when problems escalated.
front desk receptionist
- Answered phones and scheduled or confirmed office appointments.
- Completed patient paper work.
- Recorded treatment information in patients records.
- confirmed patient insurance benefits.
- alerted staff when patients arrived.
front desk receptionist
- Assisted patients in checking in at the kiosks.
- Took co-payments and compiled daily functional records.
- Balanced deposits and credit card payments each day.
- Created and maintained computerized record management systems to record and process data and generate reports.
- Coordinated with nursing staff to process and direct patients to appropriate departments.
- Routinely collaborated with department managers to connect problems and improve services.
front desk receptionist
- Optimized sales of membership counselors by organizing an effective management system of prospective members
- Check in/out clients
- Keep updated with the current guidelines and regulations
- Assist physicians with referrals to specialists
front desk receptionist
- Assist patients in Front office
- Verify Insurance
- Answer incoming calls
- Triage calls Schedule appointments and procedures
- Scanning patient records
- Ensure patients understand prescriptions
- Ensure all Co-pays and balances are paid
front desk receptionist
- Performed duties, such as taking care of elders or straightening magazines to maintain lobby or reception area.
- Learned to communicate with all type of age groups
- Contact the patient’s insurance for authorization when needed/
- Reported transactions to the patients insurance