• Ensured satisfactory flight experience through food and beverage service, answering passenger questions, and attending to passengers requiring special assistance.
• Attend pre-flight meeting to review details of flight and emergency evacuation procedures, and discuss potential issues and solutions.
• Certified on Boeing 787-800 aircraft.
• Knowledge of international procedures.
• Monitored cleanliness and safety features in the plane before allowing entry to passengers.
• Utilization of Crew Resource Management .
• Reinforced and uphold FAA and additional regulatory requirements to keep flight crew and passengers safe.

• Lead a crew of three to six Flight Attendants
• Conduct the pre-flight safety briefing
• Complete pre-flight safety checks
• Ensure compliance with all company policies and Federal regulations
• Provide exceptional customer service to our premium and economy passengers
• Resolve on-board issues quickly with out of the box thinking

• safety 
• security
• bartending 
• hospitality 

• Providing information, guidance, and assistance for safety and comfort to passengers on board aircraft.
• Comply with all aviation rules and regulations for safety and protection.
• Attend to passenger needs and questions while monitoring cabin for any safety concerns.
• Completion of FAA annual training to be certified on 737, 747, 757, 767, 777, Airbus A319, and Airbus A320 aircraft.

• Reassure passengers during flight, such as when the aircraft hits turbulence
• Administer first aid to passengers or coordinate first aid efforts, when needed
• Direct passengers in case of emergency
• Consistent in maintaining a luxurious aircraft cabin complete with custom amenities and speciality items of comfort.

• Provide passengers’ safety, according to training of following types of aircrafts; Boeing777, Airbus330 and Airbus320
• Provide passenger’s comfort on the aircraft such as beverages, snacks and meal service
• Perform as a sale duty if assign to sale position during flight
• Other duties necessary for each passenger such as first aids

• Briefed with pilots on emergency procedures, passenger needs, and weather.
• Responsible for all aspects of cabin management to ensure the very best in safety and service to owners, guests, and charter customers.
• Insured and executed a high level for in-flighty and comfort.
• Highly skilled in performing pre-boarding security checks of aircraft, passengers and baggage.
• Profound ability to operate emergency equipment effectively.
• Successful in maintaining a high level of trust, confidentiality and discretion of high profile clientele as well as corporate clientele.
• Catering and special dietary requests always met with above and beyond expectations.

• Completed +200 inflight hours on domestic routes
• Complied to all safety and performance procedures while using crew resource management to efficiently and effectively resolve any issues
• Conduct periodic trips through the cabin to ensure passenger comfort 
• Genuinely Thank Our Customers for Traveling American Airlines. 

• Announce and demonstrate safety and emergency procedures, the use of seat belts, oxigen masks and 
• Assist passengers entering or disembarking the aircraft.life jackets.
• Complete any write-ups or further documentation and distribute to proper channels
• Administer First Aid when necessary and Direct/Assist Customer in an Emergency.

• Attend preflight briefings on details of the flight
• Ensure that adequate supplies of refreshments and emergency equipment are on board
• Assist in cleaning the cabin between flights
• Demonstrate the use of safety and emergency equipment
• Ensure all passengers have seatbelts fastened and ensure other safety requirements are met
• Serve, and sometimes sell, beverages, meals, or snacks
• Take care of passengers’ needs, particularly those with special needs

• Demonstrate situational awareness to ensure safety and to be the first responders to any threat level or possible cases of human trafficking 
• 7 week training and 2 day annual training to remain current on safety procedures, medical assistance, and aircraft evacuation under various conditions. 
• Provide quality service and create memorable first impressions to hundreds of guests a day.
• Answer Customer Questions about the flight, aircraft, travel route, onboard service, video/wifi, and any issues or problems the customer may encounter.

• Sell alcoholic beverages to passengers.
• Heat and serve prepared foods. Present knowledge of wine and food “Tableside” to customer.
• Conduct periodic “walk-thru” to ensure customer comfort and offer more beverages as necessary.
• Prepare/Distribute necessary International Documentation/Forms to Crew and Customers.

• Pre-flight all aircraft equipment.
• Communicated proficiently with all flight crew members.
• Maintained and updated flight manual with all new revisions.
• Performed an enjoyable and comfortable in-flight service atmosphere for all onboard.
• Managed sales of inflight food & beverage items.
• Provided excellent customer service while performing inflight service.
• Maintained calm and safe atmosphere while tending to medical emergencies and passenger disturbances.

• Assist passengers disembarking the aircraft.
• Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
• Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
• Heat and serve prepared foods.

• Provide leadership, direction, and assistance to passengers and colleagues.
• Other related duties as assigned.
• Take inventory of stock before and after flights .
• Banking duties, flight reports and company surveys completed after all flight duty days.

• Completed flight logs, passenger action reports, and inventory paperwork with high attention to detail
• Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff
• Ensured that prompt communications were distributed between the flight crew and cabin crew
• Liaise with the flight deck

• Complied and adhered to FAA and company regulations, instructions, and procedures
• Resolved complex situations with English and Spanish speaking passengers positively and effectively
• Ensured crew members adhered to or exceeded service quality and safety guidelines
• Lead rotating crew as crew trip leader

•  Deliver all safety and service announcements/demonstrations.
•  Prepare cabin for take-off, landing and monitor cabin during flight.
• Deliver high quality service, including serving beverages/snacks and credit card handling, in an organized manner as established for each flight.
• Report all irregularities or incidents using the applicable documentation.

• Guide and assist for safety and comfort to passengers 
• Greet and communicate with customers
• Help passengers find their seats
• Prepare and serve drinks and food to passengers
• Take orders from passengers
• Monitor, manage and secure the cabin 
• Provide help to passengers with special needs (children, disabled persons, elders etc)

• International Service via PHL, flying all positions 1998-2014
• Maintain and Possess Samsung Tablet
• Possess Leadership skills in supervising up to 10 Flight Attendants per destination.
• Conducting Lengthy Crew Briefing to ensure a cohesive crew, regarding Safety Regulations and Procedures.
• Check all Onboard Emergency Equipment, locations, secured and all in working condition.
• Prepare/Assist customers with boarding: location of seat and luggage placement/stowage.
• Determine special assistance needs of customers such as small children, the elderly, or disabled persons.

• Delivery in-flight customer service in economy class to set standards for customer satisfaction and loyalty.
• Maintain proper utilization of company property to avoid wastage and misuse.
• Implement health, safety and security standards to ensure compliance to regulatory requirements and company standards on every flight.
• Sell duty free items to maximize profits.

• Maintain a safe and secure flight while keeping passengers at ease
• Ensure plane was equipped with emergency gear, first aid kits and enough food and drinks for all passengers.
• Cook food for passengers.
• Serve food and beverages to passengers during the flight.
• Ensure passengers were comfortable during the flight.
• Deal with and medical emergency during flights.
• work well in a team environment. 

• Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
• Reassure passengers when situations such as turbulence are encountered.
• Greet passengers boarding aircraft and direct them to assigned seats.
• Assist passengers entering or disembarking the aircraft.
• Operate audio and video systems.
• Take inventory of headsets, alcoholic beverages, and money collected.
• Inspect and clean cabins, checking for any problems and making sure that cabins are in order.

• Resolve customer complaints or answer customers’ questions regarding policies and procedures. 
• Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
• Perform pre-flight checks of emergency & safety equipment, passenger cabin, lavatory, systems, documentations and catering.
• Assist passengers with boarding, deplaning and assist with cabin clean-up.

• Direct and assist passengers in emergency procedures.
• Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
• Conduct safety and security duties during flights.  
• Operate public announcement system.
• Walk aisles of planes to verify that passengers have complied with federal regulations.
• Collect money for meals and beverages.
• Write and record orders for merchandise or enter orders into computers and company android devices.

•  Provide leadership, direction, and assistance to passengers and colleagues.
• Demonstrate critical decision-making and resilience in emergencies and strenuous situations.
• Professional pride: always project a professional image.
• Promote our world-class products and services (product knowledge).
• Anticipate needs by providing customers with service before they ask for it.
• Make our customers’ journey memorable and build a relationship with them conceiving a dedicated Air Canada and Air Canada Express customer.
• Participate in crew briefings and debriefings: obtain necessary flight information.

• Always conduct safety check before flight
• Present emergency equipment and give instructions to passengers on how to use this equipment
• Adhere to all aviation rules and regulations 
• Assist passengers and cabin crew during emergency situations
• Prepare and submit reports on flight incidents 
• Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
• Administer first aid to passengers in distress.

• Greeted every customer with a friendly attitude, ensuring their needs were met along with great service.
• Engaged in dialogue to understand passengers’ welfare.
• Prepared and served drinks and snacks for customers.
• Maintained awareness of passengers’ welfare, potential safety issues, and other tasks necessary for the duration of each flight.