c078cb7a-a66e-44c1-9a9c-9d6b19415d6b

Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

  • Experienced and outgoing professional seeking a position as a flight attendant with Pacific Airlines where I can utilize my diverse customer service skills, and demonstrate my calm and reassuring demeanor in emergency situations. Energetic, friendly, customer-oriented professional. Reliable, outgoing. Providing extensive communication skills, a friendly, calm, and confident personality to maximize safety and comfort of passengers, and an unwavering patience for passengers who need additional assistance. Experienced offering impeccable customer-service skills; a friendly, charming, and warm personality; a can-do attitude; and previously demonstrated ability to stay calm and assist passengers even in an emergency-landing situation.

Employment history

Flight Attendant, Shanahan-Rowe. Lake Arianaborough, Alabama
Apr. 2015 – Mar. 2018
  • Pre-flight all aircraft equipment.
  • Communicated proficiently with all flight crew members.
  • Maintained and updated flight manual with all new revisions.
  • Performed an enjoyable and comfortable in-flight service atmosphere for all onboard.
  • Managed sales of inflight food & beverage items.
  • Provided excellent customer service while performing inflight service.
  • Maintained calm and safe atmosphere while tending to medical emergencies and passenger disturbances.

Flight Attendant, Runolfsson, Hahn and Wuckert. East Westonfurt, Idaho
Feb. 2014 – Apr. 2014
  • Ensured safety of passengers during take-offs, landings and emergencies.
  • Sold and marketed products of different companies during flight
  • Assisted the flight and ground crews.
  • Helped in emergency and non-emergency situations
  • Administered first aid and CPR/AED in compliance with government and company regulations.
  • Prepared to rapidly evacuate passengers from an aircraft, provide leadership, direction and assistance.
  • Preflight search of aircraft and maintained security of flight deck during flight.
  • Ordered, inventoried and supervised catering for all trips.

Education

East Montana College, Port Doug, Maryland
Tourism, Airlines Industry, May. 2011

Southern Walsh, Dustyshire, Louisiana
High School Diploma, Airlines Industry, May. 2007

South Wisconsin College, West Sonja, Georgia
Junior High School, Jul. 2005

Turcotte Academy, Breitenbergstad, Pennsylvania
Elementary, Feb. 1999

Additional information

Awards

Character Reference

Family

Languages

Filipino

English

Mandarin

Thai

Skills

Costumer Service Skills

Friendly and Positive

Professional and Responsible

Independent and Dependable

Adaptable and Flexible

Cultural Awareness

Stress Tolerance

Attention to Detail

Communication Skills

Caring and Understanding

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Dependable, hard-working and knowledgeable Finish Carpenter/Framer with proven record of success working on residential and large commercial building projects.

  • Expertise working with a wide range of construction materials and equipment. Familiarity with building processes, from project initiation through completion.
  • Journeyman Carpenter with 8 years of experience in residential and commercial construction industry including metal and wood framing, commercial door, frame and hardware installation, cabinet and countertop installation, all sorts of stain-grade moulding, trim and crown mouldings.
  • A natural leader with exceptional communication skills and strong understanding of construction methods, and blueprint reading. 

Employment history

flight attendant, Jerde, Ebert and O'Keefe. Lake Arthur, Iowa
Sep. 2019 – Present
  • Assist passengers entering or disembarking the aircraft.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.

Operations agent, Little and Sons. Paucekbury, North Carolina
Jul. 2008 – Aug. 2008
  • Figure weight and balance of aircraft, based on aircraft type, fuel, number of passengers, bags, freight and mail.
  • Assist passengers entering or disembarking the aircraft.
  • Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival and departure times.

customer service representative, Hoppe and Sons. West Max, Mississippi
Aug. 1997 – Oct. 1997
  • Assist customers by providing electrical and telecom information and ordering these products.

licensed general contractor, Schmitt, Farrell and Miller. Boyerburgh, Wyoming
Jul. 1993 – Aug. 1993
  • Build or repair cabinets, doors, frame, build stairs, garage mezzanines.
  • Install hardware. 
  • Specialize in fine finish work.

journeyman carpenter, Emard-Bruen. Hellerfort, Oregon
Jan. 1989 – May. 1989
  • Study specifications in blueprints to prepare project layout and determine dimensions and materials required.
  • Experience in all major areas of the trade, including fine finish work, rough framing, roofing, concrete slabs, tilt up buildings, commercial doors and hardware, countertops, cabinets and moulding.

Skills

door, frame, and hardware installation
Expert

cabinet installation and countertop scribing and installation
Experienced

fine woodwork, trim, moulding all types including crown moulding
Experienced

concrete form work
Skillful

rough framing, beam setting
Skillful

Education

South New Jersey Academy, Port Isaias, Ohio
General Contractors License Class B, 1993

East Shields University, North Sarai, Wisconsin
Certificate of Carpentry, Dec. 1989

Western Vandervort University, Michalfurt, New Jersey
Associate of Arts, Business Administration, Apr. 1983

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Experienced flight attendant seeking position with a thriving airline. I firmly believe that a combination of my character and work experience both make me an ideal candidate for this postion. In my current and previous position I have gained much insight into the aviation industry. Because of my deep desire for the industry I successfully completed a indoctrination through The Airline Academy. My background and goals seems to match your requirements and I am confident that I can perform the postion adequately. 

Employment history

Flight Attendant, Dooley, Senger and Heathcote. Fritzside, Florida
Nov. 2018 – Present
Extensive world wide and domestic in flight customer service including everything from catering meals to detailed service for the elite customers, with Safety always the first priority. Knowledge and experience to assisting pilots and crew members in performing safety procedures. 

Flight Attendant, Kunze-Nader. North Tommyeville, Minnesota
Jun. 2017 – Sep. 2017
Working diligently with different cultures as well as performing safety duties between flexible hours. Gaining experience in the aviation industry. 

Assistant Dietary Supervisor, Steuber, Cronin and Kirlin. Willmsport, Delaware
Nov. 2014 – Jan. 2016
Responsible for managing staff and scheduling needs. Providing excellent customer service to our resident and guest. Preparations and sanitary procedures for meals and dinning facility. 

Education

Eastern Lynch Academy, Franktown, Nebraska
Certification flight attendant skills, Apr. 2017

Lowe Academy, South Tena, South Carolina
High School Diploma, Jan. 2015

Skills

Leadership

Problem Soliving

Flight Safety Procedures

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

Graduate with an MBA and 37 years of experience in Airline operations including guest services, concierge, sales, and guest relations.  Responsible, disciplined leader dedicated to delivering results that contribute to the overall satisfaction of customers and rental properties.  Actively seeking a management role within a growing hotel chain where I can utilize world-class leadership and customer service skills to make an immediate impact.

Education

Hilll Institute, Claricemouth, Wyoming
Master of Science, Air traffic control, Aug. 1957

Employment history

Flight Attendant, Howe, Kozey and Weissnat. Port Chadfort, Arkansas
Dec. 2015 – Present
  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Administer first aid to passengers in distress.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  • Prepare passengers and aircraft for landing, following procedures.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  • Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
  • Announce flight delays and descent preparations.
  • Reassure passengers when situations such as turbulence are encountered.
  • Greet passengers boarding aircraft and direct them to assigned seats.
  • Inspect passenger tickets to verify information and to obtain destination information.
  • Assist passengers entering or disembarking the aircraft.
  • Operate audio and video systems.
  • Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  • Take inventory of headsets, alcoholic beverages, and money collected.
  • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
  • Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
  • Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Collect money for meals and beverages.
  • Heat and serve prepared foods.
  • Sell alcoholic beverages to passengers.

Air traffic controller, Johnston Group. Lissettefort, Idaho
Apr. 1999 –
  • Coordinate with other professionals, such as contractors, architects, engineers, and plumbers, to ensure job success.
  • Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
  • Monitor athletes’ use of equipment to ensure safe and proper use.
  • Train other staff, volunteers or student assistants, and schedule and supervise their work.
  • Provide technical guidance or support for the development or troubleshooting of systems.
  • Participate in the development of study protocols including guidelines for administration or data collection procedures.
  • Monitor automated systems for placing collect calls and intervene for a callers needing assistance.
  • Monitor automated systems for placing collect calls and intervene for a callers needing assistance.

Skills

Patience

Cooperation

Ability to work under pressure

Time management

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

Experienced and outgoing professional seeking a position as a flight attendant with Philippine Airlines where I can utilize my diverse customer service skills, and demonstrate my calm and reassuring demeanor in emergency situations. Energetic, friendly, customer-oriented professional. Reliable, outgoing professional. Providing extensive communication skills, a friendly, calm, and confident personality to maximize safety and comfort of passengers, and an unwavering patience for passengers who need additional assistance. Experienced professional offering impeccable customer-service skills; a friendly, charming, and warm personality; a can-do attitude; and previously demonstrated ability to stay calm and assist passengers even in an emergency-landing situation.

Education

Western Hilpert, Andrewmouth, Indiana
Tourism, Airlines Industry, Oct. 2011

Northern Bernier College, Aufderharville, Utah
High School Diploma, Airlines Industry, Jul. 2007

The Nevada Academy, West Danialton, Idaho
Junior High School, Mar. 2005

Eastern Russel, South Orville, New York
Elementary, Jun. 1999

Employment history

Flight Attendant, Macejkovic Inc. Parisianfort, Utah
Oct. 2016 – Jan. 2017
  • Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
  • Keep work stations clean and sanitize tools.
  • Develop new styles and techniques.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assist in preparing food and serving meals and refreshments to children.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Evaluate the work of staff and volunteers to ensure that programs are of appropriate quality and that resources are used effectively.
  • Provide direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaints.
  • Supervise other social workers.
  • Assisted pilots on established procedures. Performed all duties as assigned.

Flight Attendant, Klein Inc. Port Aaron, Alaska
Feb. 2013 – Feb. 2014
  • Provided customer service to Cathay PAcific passengers in accordance with company procedures.
  • Assisted customers with special needs or requests; provided meal and drink service while in-flight.
  • Handled a wide range of customer service activities for the airline and answered escalated customer issues.
  • Managed sales of inflight food & beverage items.
  • Provided excellent customer service while performing inflight service.
  • Maintained calm and safe atmosphere while tending to medical emergencies and passenger disturbances.
  • Ensured safety of passengers during take-offs, landings and emergencies
  • Sold and marketed products of different companies during flight
  • Assisted the flight and ground crews
  • Helped in emergency and non-emergency situations

Languages

Filipino

English

Mandarin

Skills

Customer Service Skills

Friendly and Positive

Professional and Responsible

Independent and Dependable

Communication Skills

Adaptable and Flexible

Cultural Awareness

Stress Tolerance

Attention to Detail

Initiative and Leadership

2ed339c7-e7b5-490b-a0e8-1056f3207d06

Andrew Smith


287 Custer Street, Hopewell, PA 00000

[email protected]

(000) 000-0000

Professional Summary

Dedicated, goal oriented young professional, current student and part time flight attendant with 4+ years’ experience guaranteeing high levels of professionalism. 
Expecting graduation June 2021, actively seeking an internship position to utilize skills and knowledge gained through education and experience to assist organizations in developing and executing marketing strategies to drive business growth.

Employment history

Flight Attendant, Mills-Medhurst. Faustinochester, Arizona
Dec. 2015 – Present
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.

Management-Assistent Intern, Abshire-Brekke. New Reyburgh, Florida
  • Set up and arrange demonstration areas to attract the attention of prospective customers.
  • Provide product samples, coupons and informational brochures to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations.

Saleswoman, Hoppe, McKenzie and Robel. Lake Ike, Vermont
Apr. 2015 – Jul. 2015
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Identify interested and qualified customers to provide them with additional information.
  • Learn about competitors’ products or consumers’ interests or concerns to answer questions or provide more complete information.

Education

Torphy Academy, South Ouida, Georgia
International Management, Present

Schulist University, West Jonport, California
Exchange Semester, Business, Feb. 2019

Farrell College, North Ruthaburgh, New York
A-Levels, International Management, Jan. 2015

East Walsh, Streichland, Oregon
Secondary School Diploma, Sep. 2011

Skills

Intercultural communication and conflict management

MySQL

MS Office

Languages

German

English

French

Spanish

a1f657d8-ae73-440e-9a89-554db093e02e

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Reliable, outgoing, and experienced flight attendant with 7+ months of airline experience along with 5+ years of customer service experience. Demonstrated excellent communication skills, a friendly, calm, and confident personality to maximize safety and comfort of passengers, and an unwavering patience for passengers who need additional assistance.  Previously having received extensive positive feedback from customers and fellow crew members. 

Employment history

Jan. 2019 – Present
North Tracy, New Jersey
Flight Attendant, Wilderman-Weimann

  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Administer first aid to passengers in distress.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  • Greet passengers boarding aircraft and direct them to assigned seats.
  • Operate audio and video systems.
  • Operate audio and video systems.
  • Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  • Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Heat and serve prepared foods.

Mar. 2017 – Jul. 2017
East Lynellview, Alaska
Stylist, Langworth, Beier and Weimann

  • Keep work stations clean and sanitize tools such as scissors and combs.
  • Cut, trim and shape hair or hairpieces, based on customers’ instructions, hair type and facial features, using clippers, scissors, trimmers and razors.
  • Analyze patrons’ hair and other physical features to determine and recommend beauty treatment or suggest hair styles.
  • Schedule client appointments.
  • Update and maintain customer information records, such as beauty services provided.
  • Operate cash registers to receive payments from patrons.
  • Demonstrate and sell hair care products and cosmetics.
  • Train or supervise other hairstylists, hairdressers and assistants.
  • Recommend and explain the use of cosmetics, lotions, and creams to soften and lubricate skin and enhance and restore natural appearance.
  • Communicate clearly with clients about the goals and expectations of their hair. 
  • Build lasting relationships with clients making sure they are always satisfied to maintain business. 

Nov. 2015 – Mar. 2016
East Akikofurt, Washington
Server/Bartender, Welch, Hartmann and Collins

  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Collect payments from customers.
  • Prepare checks that itemize and total meal costs and sales taxes.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.
  • Prepare hot, cold, and mixed drinks for patrons, and chill bottles of wine.
  • Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
  • Inform customers of daily specials.
  • Stock service areas with supplies such as coffee, food, tableware, and linens.
  • Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
  • Assist host or hostess by answering phones to take reservations or to-go orders, and by greeting, seating, and thanking guests.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.

Skills

Trained in Plane Evacuation Protocols

Knowledge of Airport Codes

Knowledge of FARs

FAA Certification

CPR and First Aid Certified

Trained in AED

Education

Feb. 2016
Cosmetology: Cosmetology

  • Southern Farrell – Quigleyfort, North Dakota

645d84c8-0dba-4bd9-9a18-19343d3c7395

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Recent graduate with experience in hotel operations including guest services, concierge, sales, and guest relations.  Responsible, disciplined leader dedicated to delivering results that contribute to the overall success .  Actively seeking a  role within a growing company chain where I can utilize world-class leadership and customer service skills to make an immediate impact.

Education

Dec. 2012
College

  • Southern Luettgen – Hackettville, Louisiana

Employment history

Mar. 2017 – Present
Allachester, Maryland
Flight Attendant, Wiza Group

  • Verify that first aid kits and other emergency equipment, including fire extinguishers and oxygen bottles, are in working order.
  • Direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Administer first aid to passengers in distress.
  • Announce and demonstrate safety and emergency procedures, such as the use of oxygen masks, seat belts, and life jackets.
  • Walk aisles of planes to verify that passengers have complied with federal regulations prior to takeoffs and landings.
  • Prepare passengers and aircraft for landing, following procedures.
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Check to ensure that food, beverages, blankets, reading material, emergency equipment, and other supplies are aboard and are in adequate supply.
  • Determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
  • Announce flight delays and descent preparations.
  • Reassure passengers when situations such as turbulence are encountered.
  • Greet passengers boarding aircraft and direct them to assigned seats.
  • Inspect passenger tickets to verify information and to obtain destination information.
  • Assist passengers entering or disembarking the aircraft.
  • Operate audio and video systems.
  • Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  • Take inventory of headsets, alcoholic beverages, and money collected.
  • Prepare reports showing places of departure and destination, passenger ticket numbers, meal and beverage inventories, the conditions of cabin equipment, and any problems encountered by passengers.
  • Inspect and clean cabins, checking for any problems and making sure that cabins are in order.
  • Conduct periodic trips through the cabin to ensure passenger comfort and to distribute reading material, headphones, pillows, playing cards, and blankets.
  • Assist passengers in placing carry-on luggage in overhead, garment, or under-seat storage.
  • Collect money for meals and beverages.
  • Heat and serve prepared foods.
  • Sell alcoholic beverages to passengers.

Aug. 2015 – Sep. 2015
Chadwickside, Maine
Receptionist, McKenzie, Erdman and Toy

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Verify customers’ credit, and establish how the customer will pay for the accommodation.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Make and confirm reservations.
  • Issue room keys and escort instructions to bellhops.
  • Keep records of room availability and guests’ accounts, manually or using computers.
  • Perform bookkeeping activities, such as balancing accounts and conducting nightly audits.
  • Post charges, such those for rooms, food, liquor, or telephone calls, to ledgers manually or by using computers.
  • Compute bills, collect payments, and make change for guests.
  • Record guest comments or complaints, referring customers to managers as necessary.
  • Review accounts and charges with guests during the check out process.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Answer inquiries pertaining to hotel services, guest registration, and travel directions, or make recommendations regarding shopping, dining, or entertainment.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Date-stamp, sort, and rack incoming mail and messages.

Oct. 2013 – Feb. 2014
North Lazaro, Kentucky
Hotelmanagment, Hauck-Connelly

  • Greet, register, and assign rooms to guests of hotels or motels.
  • Contact housekeeping or maintenance staff when guests report problems.
  • Issue room keys and escort instructions to bellhops.
  • Transmit and receive messages, using telephones or telephone switchboards.
  • Advise housekeeping staff when rooms have been vacated and are ready for cleaning.
  • Prepare for basic food service, such as setting up continental breakfast or coffee and tea supplies.
  • Deposit guests’ valuables in hotel safes or safe-deposit boxes.
  • Clean and maintain lobby and common areas, such as restocking supplies and watering plants.
  • Arrange tours, taxis, or restaurant reservations for customers.

Languages

German
Native speaker

Skills

Communication
Expert

Customer Assistance
Expert

Greeting Customer
Expert

Customer Relations
Expert

a tactful manner
Expert

the ability to work under pressure
Expert

494a53c9-20af-47ae-bf21-ceec65e26592

Andrew Smith

Professional Summary

 
Outgoing recipient of a bachelors degree in Psychology. 3 years of intensive military leadership training, and 7+ years of shaping the work space and guest’s experiences in customer service. 1 year of mentoring and building relationships with women from all around the world (China, Scandinavia, the Philippines, London, and etc.) as differences were celebrated and core values were gathered around. Developed a value system around excellence, created healthy family (among coworkers) and strong customer based relationships, emotional intelligence, servant leadership, and an extended amount of priceless core values that create culture. 

Employment history

Flight Attendant, Langosh LLC. Hahnberg, Rhode Island
May. 2019 – Present
  • Follow ethical codes that protect the confidentiality of information.
  • Demonstrate situational awareness to ensure safety and to be the first responders to any threat level or possible cases of human trafficking 
  • 7 week training and 2 day annual training to remain current on safety procedures, medical assistance, and aircraft evacuation under various conditions. 
  • Provide quality service and create memorable first impressions to hundreds of guests a day.

Server and Key Hourly Server, Ritchie-McLaughlin. West Bobby, Iowa
Dec. 2016 – May. 2017
• Create a culture of honor, professionalism, and light-heartedness
 • Instill a system of constructive feedback 
•Cash handle and reconcile books and cash registers at the end of the night 
•Attention to detail between customer’s needs and workspace flow among all front of house staff 
•Sales expert on company products and services 
•Consistent trendsetting by continually being a top sales person 
•Become an expert in the majority of front of house roles to build and sustain coherence 

Server's Assistant, Walker LLC. Richiechester, Wyoming
Feb. 2016 – Mar. 2016
•Flexibility and humility in taking on numerous roles for the overall solidarity of the team
•Knowledgable in safety regulations in cleanliness and food 
•Buss tables and promote rapid table turn-over rate 
•Marry memory skills and efficiency to set the standard for accurate and timely orders 
•Lead the way in fostering teamwork 

Hostess, Koss, Quigley and Homenick. Jonathanberg, North Carolina
Sep. 2015 – Dec. 2015
•First impressions team member 
•Facilitate the evening flow (assigned tables to servers while maintaining a consistent awareness of their capacity and workload)
•Problem-solve for surplus of walk-ins and full reservation bookings
•Maintain cleanliness in the facilities 

Bagger, Lemke Inc. Kreigerhaven, Louisiana
Sep. 2013 – Oct. 2014
•Add to the legacy and history of serving military personnel 
•Customer service representative 
•Attention to detail and regard for customer’s needs (including busy seasons) 
•Excellent development of communication skills 
•Independent contractor 

Customer Service Representative, Harvey-Haag. New Shawnta, Ohio
May. 2011 – Oct. 2011
•Frontline customer service for military patrons 
•Flexibility to fill numerous positions: cashier, stocking, labeling, and etc. 
•Efficiency in service time 

Education

Northern Kansas Academy, West Hiramfurt, Utah
Bachelor of Science, Psychology, Mar. 2015

Training and Further Schooling

Memberships

Personal info


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Safety Regulator








Critical Thinking








Communication








Leadership








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Andrew Smith

Professional Summary

Proven business leader, with 25 years of experience building, training and leading teams to achieve full contribution to the bottom line.  Consistently exceed established goals while maintaining profitability through implementation and execution of best practices in operations, project management, and fiscal oversight.  Oversee business operations in support of critical projects, programs, and channels.

Employment history

Flight Attendant, Turner-Franecki. Jereburgh, Florida
Jun. 2017 – Present
  • Comply with all aviation rules and regulations for safety
  • Attend briefings
  • Conducting safety check on equipment before flight
  • Greet customers, check their tickets and guide them to their seat
  • Prepare and serve drinks and food to passengers
  • Monitor and secure the cabin regularly
  • Assist passengers and cabin crew during emergency situations
  • Provide help to passengers with special needs
  • Submit analytic reports concerning flight incidents

Management Trainee, Hettinger and Sons. South Latonyaberg, Washington
Nov. 2016 – Jan. 2017
  • Handle customer inquiries about the availability and cost of vehicles
  • Take bookings and explain the terms of rental or leasing agreements
  • Completing paperwork with the customer and taking payments
  • Show customers to their vehicle and point out features and benefits
  • Check mileage and inspect for damage when vehicles are returned

General Manager, Buckridge-Hermiston. New Jaquelyntown, Florida
Nov. 2011 – Aug. 2014
  • To oversee the total function of the store by managing the areas of operations including sales, human resources, buying, maintenance, security, training, and communications
  • To ensure all policies, procedures, and operational directives are enforced consistently and effectively by all personnel
  • Make decisions including employment, brand partnerships, discipline, training, assignment and yearly budget plans
  • Lead staff meetings, trainings, and performance coaching/counseling

Education

O'Hara Academy, Dimpleside, Pennsylvania
MBA, International Business, Jan. 2010

East Florida Academy, Lake Lukeside, Minnesota
Bachelor of Arts, Psychology, Mar. 1994

Personal info


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English








German








Skills

Training and Development








Teamwork








Leadership








Time Management








flight attendant

  • Twenty two years of experience for LOT (national carrier of Poland)
  • Serving short- and long-hauls on many different type of aircrafts like Embraer family, Boeing 737,767,787.
  • Dedicated to work in Business Class cabin as well as Government flights with VIP passengers
  • Certified cabin crew for Iceland Air on short-term contract basis 
  • Wet and dry lease contracts for Caribbean Airlines, Air Seychelles, Aerosvit Airlines, Blue Air, Livingston Compagnia Aerea and Edelweiss Air
  • Completion of various customer service trainings
  • References on request

flight attendant

  •  I can direct and assist passengers in emergency procedures, such as evacuating a plane following an emergency landing.
  • Completing a flight report recording any incidents.
  • Promoting the sale of on board products.
  • Serving meals and drinks to the passengers throughout the flight.

flight attendant

  • Schedule client appointments, perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
  • Monitor and direct the movement of aircraft within an assigned air space or on the ground at airports to minimize delays and maximize safety.
  • Demonstrating to the safety procedures to follow in an emergency situation.
  • Contributing to a customer’s in-flight experience.

flight attendant

  • Responsible for the safety and comfort of passengers.
  • Doing routine safety checks before takeoff.
  • Welcoming passengers as they board the plane and helping them find their seats.
  • Attending pre-flight briefings.
  • Helping passengers load and also unload luggage from the overhead lockers.
  • Making sure that the aeroplane is clean and tidy before passengers come on board.
  • Prior to take off making sure all passengers have their seat belts on.

flight attendant

  • Delivering top notch level of service to my passengers 
  • Handling of difficult and emergency situations timely and professionally 
  • Cultural exposure from interaction with people from all walks of life allows me to be more appreciative and adaptable to different cultures and norms 
  • Enhanced communication skills 
  • Good team player, adaptable to different colleagues’ working styles
  • Received multiple compliments from passengers 

flight attendant

  • In-depth knowledge of Federal Aviation regulations 
  • Inspect all cabin safety equipment per company and Federal Aviation regulations 
  • Lead thorough safety demonstrations to all passengers (seat-belts, oxygen mask, and life vests)
  • Conduct important safety/informational announcements as assigned and/or needed 
  • In-depth knowledge about all airplanes in Delta’s fleet (McDonnell Douglas, Airbus, Boeing)
  • CPR and First Aid qualified
  • Conflict resolution  

flight attendant

  • Ensuring the safety of all passengers on board
  • Providing excellent customer service during boarding, deplaning, in flight service, and any other time as needed. 
  • Abiding by all standards and regulations set by the FAA. 
  • Checking all safety equipment before every flight. 
  • Being punctual to help ensure flights left on time. 
  • Assisting customers with their baggage during boarding and deplaning. 

flight attendant

  • Maintain the safety, security and comfort of the passenger.
  • While ensuring safety standards are met, offer customers excellent service and support skills 
  • Respecting rules, regulations, and values of the industry and company
  • Exude warm and a caring demeanour
  • Co-operate with others under mutual respect 

flight attendant

  • Verify emergency equipment, determine special assistance needs of passengers such as small children, the elderly, or disabled persons.
  • Prepare, direct and assist passengers in emergency procedures
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, etc.
  • Greet passengers boarding aircraft and direct them to assigned seats. Announce and demonstrate safety and emergency procedures.
  • Serve prepared foods and beverages to passengers.

flight attendant

  • Responsible for the in-flight safety and service of passengers and crew members. 
  • Provide for passenger and flight crew safety at all times.
  •  Perform a pre flight check of all cabin emergency equipment prior to each trip and maintains a working knowledge of all aircraft equipment. 
  • Pre flight preparation and securing the cabin and galley for all phases of the flight.
  •  Provides passenger safety briefing. 
  • Organize all in-flight service aspects in a timely manner including catering, meal preparation and service. 
  • Personalize cabin and meal service by recognizing passenger expectations to create an exceptional in-flight experience.

flight attendant

  •  Checked boarding passengers into aircraft and assisted with luggage and carry-on storage
  • Operated mechanical and safety equipment in adherence to FAA and company regulations on E17, CRJ900, CRJ700, and CRJ200 aircraft
  • Provided quality customer service including food and beverage delivery, and consistently scored above 93% on passenger satisfaction surveys
  • Cleaned cabins and took regular inventory of food supplies and emergency equipment 

flight attendant

  • Adhered to strict time management scheduled. 
  • CPR and AED trained. 
  •  Resolve conflict to remain calm under pressure
  • Ability to lead 15 crew members and over 300 passengers
  • reconition for exceptional costumer service

flight attendant

  • Train and teach new flight attendants onboard the aircraft, Initial operating experience
  • Provide a never ending Aloha experience as well as a high level of customer service while onboard the aircraft
  • Pleasantly greet and direct passengers to their assigned seats and answer all flight related questions
  • Administer First Aid and CPR and knowledge of Emergency equipment
  • Present a professional image at all times
  • Demonstrate strong customer service skills and resolve customer issues

flight attendant

  • Best Cabin Crew of the year (2015)
  • Take Leadership and accountability of the First and or Business Cabin; ensuring customers receive a seamless service by being organised, proactive and setting a high standard of service by inspiring crew members to deliver our Service Promise. .
  • Conduct team briefings prior to service to inform crew on catering issues, recognise customer loyalty and working safely together.
  • Understanding of On Board Manager KPI to achieve business targets.

flight attendant

  • Recognise and build loyalty with customers in particular our high tier frequent flyers.
  • Report service feedback to Catering and Cabin Services.
  • Follow safety procedures and ensure colleges work safely.
  • Deliver first aid.

flight attendant

  • Completed Lead Galley Operator Course developing leadership and organisational skills.
  • Promoting our business to achieve NPS target
  • Focus on customer service delivering Qantas Brand values and Service promise.
  • Implement and familiarise new services and service guidelines to crew.
  • Comply with Safety and Standard Operating Procedures. Assisting crew with safe work practices. Report Safety Hazards/Injuries.
  • Anticipate individual customer needs. Taking ownership and offering solutions to ensure each customer has a memorable experience that exceeds their expectations. 
  • Escalate disrupted or mishandled top tier frequent flyers to Customer Journey Mangers via RED ap.

flight attendant

  • International and domestic flights;
  • Leading different crewmembers as they changed weekly, as a chief purser
  • Reassure passengers when situations such as turbulence are encountered;
  • Responsible for keeping up with flight schedule, special needs clients, dealing with all unconformities onboard;
  • Teamworking with other colleagues in maintenance, airport staff, pilots and cleaning staff;

flight attendant

  • Aircraft Type : Airbus 330, Boeing 737-400, 700, 800 and ATR 72-500
  • Answer passengers questions about flights, aircraft, weather, travel routes and services, arrival times, or schedules.
  • Handled in-flight duty free sales and transactions
  •  Completed around 3,000 hours of international and domestic flights within Airbus 300/600 , Airbus 310 , Boeing 747/300 and BAe (RJ) commercial Jets. 

flight attendant(leading stewardess)

  • Been in service with the National Carrier for twelve years.
  • Attended many courses such as leadership, safety, first-aids and passenger service at Malaysia Airlines Academy.
  • Vibrant character and very enthusiastic person.
  • Has Insured customer care and passenger safety throughout working career.
  • Discipline and perseverance play an important role throughout career experience. 
  • A people-person and a team player. 

flight attendant

  • Greeted passengers and assisted them during flights to ensure that their needs and requirements were always fully met.
  • Demonstrated all emergency procedures, prepared passengers for take-offs and landings, and provided an all-time excellent customer service.
  • Performed various inflight services, developed and maintained a calm and safe atmosphere, and resolved any passenger problematic issues.
  • Collaborated with other crew members to increase the passenger satisfaction with provided services as much as possible.