• Trained incoming hires. 

• Provided applications, information, and assistance to students regarding available financial aid programs, such as grants, loans, scholarships, and work study jobs.
• Reviewed financial aid application forms for accuracy and completeness; secured additional information from students as necessary. 
• Input data into computer terminal for disbursement of checks and proper accounting procedures.
• Determined student eligibility for financial aid based upon established criteria pertinent to each program.

• Interacted with a diverse student population and provided financial aid services to students, resolving student problems with financial aid issues, providing application information forscholarships, grants, and other financial aid programs. 
• Reviewed and handled sensitive student information such as  financial aid applications and related documentation for compliance with eligibility requirements. 
• Provided assistance to students and parents in the completion of financial aid applications.
• Kept updated records and files.
• Monitored office supplies and place orders when necessary.
• Acquired Excel skills while organizing student’s eligibility for Pell Grants.
• Verified accuracy of federal documents for financial aid approval such as tax return transcripts, W-2s, and more.