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Andrew Smith

Professional Summary

Insightful, dedicated Social Service Technician equipped with 10 years of practical experience in implementing, and monitoring behavioral plans for adults and adolescents.  Knowledge of clinical practices and guidelines and passion for improving the lives of people with special needs.  Conscientious professional motivated and eager to join a highly regarded outpatient mental health organization.

Employment history

Facility Manager, Mann-Wisoky. Cheryllmouth, Ohio
May. 2017 – Present
  • Responsible for the administration of the daily business operations of the dialysis clinic including managing the functions and actions related to the center staff, quality of overall provision of patient care, maintenance of the physical plant and center equipment, and inventory control.  
  • Manage the profit and loss and other related financial aspects for the center. 
  • Provide oversight as needed to, the Clinical Coordinator/Charge RN or Nurse Supervisor acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility. 
  • Ensure the provision of education to the patient and the patient’s family.
  • Address patient concerns, issues, and questions including the review of patient satisfaction surveys.
  • Managed a Continuous Quality Improvement (CQI) Process Improvement Team.  
  • Drive FMS quality standards through meeting regulatory requirements and the practice of CQI, including the use of the appropriate company CQI tools.
  • Oversee and monitor the provision of the appropriate training. 
  • Managed integrity of medical records and other FMS administrative and operational records.
  • Complied and assists with all data collection and auditing activities.
  • Coordinate inventory/supply management by reviewing monthly inventory count and approving purchase orders for necessary items to ensure cost containment, timely distribution and competitive pricing.

Community Health Technician, Rice Group. Baumbachburgh, Georgia
Jul. 2012 – Mar. 2015
  • Assist clients in locating and utilizing community resources including legal, medical, financial assistance, and other referral services
  • Meet with clients/clients’ families to address issues and work on skills as listed in treatment plan goals. Could be in the form of home or school visits or community settings
  • Documentated of face to face sessions and collaborative sessions with each client and/or service provider.
  • Transported and made arrangements for transportation of clients to appointments in a timely manner.
  • Contacted clients/client guardians in order to gain updates on clients’ progress or lack of progress.
  • Collaborate with service providers in addressing concerns and treatment planning changes or additions.
  • Complied with regulations on confidentiality of client information as specified by established policy.
  • Completed client/consumer intakes based on interviews with clients, their families, significant others and appropriate community agencies.
  • Develope and effectively maintained a network of appropriate community contacts.
  • Provide appropriate information and/or input in meetings pertaining to case management and case collaboration.
  • Provided short-term case management and referral services to clients with emergency situations

Social Service Technician, Littel Inc. New Maganland, Arkansas
Aug. 2010 – May. 2011
  • Provided direct care to the residents in both programs as scheduled/needed.
  •  Accurately documented each client’s progress in the company’s electronic health record (EHR) system based on observed behaviors and interactions.
  • Assist in planning for and facilitated structured group activities within the home as well as in the community.
  • Supervise self-administration of medications.
  •  Notified appropriate team members) of any unusual client incident/situation in a timely manner.
  •  Effectively managed behavior in a safe and non-confrontational manner.
  • Provide appropriate emotional support and encouragement to clients and families and assists in the resolution of minor problem.
  •  Provide appropriate information and/or input in meetings pertaining to case management and/or case collaboration.

Education

Rodriguez Academy, Hayesborough, California
Bachelor of Science, Sociology, Present

Western Rath, Rolandomouth, Indiana
Associate of Science, Phlebotomy, Mar. 2010

Personal info


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Skills

MS Office

Accounting

Advocacy and Support

Crisis Intervention

Project Management

1400bbb6-5002-455a-ab32-0a63b8ddd68c

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Highly-motivated focused professional with 15 years of experience as an assembly manufacturing and production process engineer.  Adept at identifying and implementing shop floor process optimization and control methods to eliminate turn-backs to reduce overall assembly costs.  Consistently participates in lean manufacturing and continuous improvement initiatives.  Strong project engineering and planning skills with keen ability to multi-task in a fast-paced, results-driven environment.

Employment history

Facility Manager, Rau-Davis. South Shavonneland, Washington
Sep. 2016 – May. 2019
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
  • Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.

Manager, Turcotte, Cronin and Wolf. New Giovanna, New Mexico
Oct. 2010 – Sep. 2011
Managed car wash. 
Hired and trained new employees.
Handled and resolved all customer issues.

Team Leader, Gibson, D'Amore and Bernier. Juliettaland, Nevada
Dec. 2004 – Oct. 2006
  • Inspect, test, or measure materials, products, installations, or work for conformance to specifications.
  • Mark items with details such as grade or acceptance-rejection status.
  • Analyze test data, making computations as necessary, to determine test results.
  • Write test or inspection reports describing results, recommendations, or needed repairs.
  • Recommend necessary corrective actions, based on inspection results.
  • Monitor machines that automatically measure, sort, or inspect products.

Trainer, Lueilwitz-Bayer. North Olivachester, Colorado
Dec. 1994 – Sep. 1999
  • Calculate dimensions or tolerances, using instruments such as micrometers or vernier calipers.
  • Machine parts to specifications, using machine tools, such as lathes, milling machines, shapers, or grinders.
  • Set up, adjust, or operate basic or specialized machine tools used to perform precision machining operations.
  • Align and secure holding fixtures, cutting tools, attachments, accessories, or materials onto machines.
  • Maintain machine tools in proper operational condition.
  • Operate equipment to verify operational efficiency.
  • Check work pieces to ensure that they are properly lubricated or cooled.
  • Dispose of scrap or waste material in accordance with company policies and environmental regulations.

Assistant Store Manager, Macejkovic, Parisian and D'Amore. Port Bridgett, Arkansas
Aug. 1993 – Nov. 1993
  • Prepare and manage departmental budgets.
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Interview, select and train , and supervise personnel.
  • Review invoices, work orders, consumption reports, or demand forecasts to estimate peak delivery periods and to issue work assignments.

Store Manager, Bergnaum Inc. South Moshe, Virginia
Jan. 1990 – May. 1991
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Establish standards for personnel performance and customer service.
  • Establish standards for personnel performance and customer service.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Order and purchase equipment and supplies.

Education

Western Reichert, East Aubreymouth, North Carolina
High School Diploma, General Studies, Jan. 1985

Skills

Training

Manufacturing

Management

Customer Service

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Multi-lingual professional with 8years experience emphasizing event management, employee relations and vendor management. Committed team player. Highly skilled in effective interpersonal interactions. Extensive community outreach and networking. Computer savvy with working knowledge of MS Office including MS Excel and MS PowerPoint. A very clear and effective communicator with a good knowledge of the hospitality and travel industry.

Employment history

Facility Manager, Wintheiser-Hoppe. North Brendaville, Massachusetts
Apr. 2016 – Sep. 2016
  • Overall  softservice management  for a site(Texas Instruments India Pvt Ltd)spanning 360000sqft.
  • Responsibilities include Vendor Management, client management & event management.
  • Responsibility includes Team building activities also hiring new talent.
  • Coordinationg with multiple site teams for training & Development.
  • Responsible for all the softservices management including ESH,  Food and beverages, Mailroom 
  • Responsible for a team of 10 plus  executives along with multiple sub vendors. 
  • Conducting performance reviews. . 
  • Review the team performance Quaterly & annually. 
  • Preparing MonthlyManagement reports, Budget reports & Benchmarking reports.
  • Conducting Site Audits for different clients Like TCS.
  • Created Softservices Score card for Site betterment.

Facility Exeutive & Sr.Facility Executive, Wolff and Sons. Lake Candrabury, Missouri
Dec. 2012 – Jul. 2013
  • Successfully handled the IPLS event spanning 3 days with over 1000 participating engineers from across companies including logistics and food. Received an award for the work
  •  Recognized and rewarded by the US management for successfully organizing the BarCamp an event that involved participation of software engineers from all over Bangalore
  •  Completely responsible for planning and executing the soft launch events for the new campuses
  •  Introduced an Excel based vendor evaluation matrix for evaluating and benchmarking vendors that resulted in an overall cost savings of 10%
  •  Tracked employee space details across Bangalore & Gurgaon using OVSM software and consistently achieved 100% accuracy in the quarterly audits
  • Was an active member of the project team responsible for getting the LEED certification for one of our client campuses
  • Responsible for end to end office setup untill employee moved to the relocated offices. 
  • Day today facility operations. 
  • Vendor management 
  • Preparing monthly reports.
  • Coordinating with Project team & builders.
  • Managing Events winthin Site. 
  • Arranging external site meetings & events.
  • Audits on cafeteria Vendors before onboarding,

Front Office Executive, Bins, Marvin and Mosciski. Konopelskihaven, Alabama
Nov. 2008 – Jul. 2009
  • Manage front office operations for the client location. Responsible for handling visitors & calls, organizing and managing team events, new hire onboarding and managing vendors related to new hire onboarding.
  •  Established good relationship with clients, employees and the vendors leading to less escalations
  •  Collaborated with cross-functional teams like Finance & HR to help manage POs and Employee data entry
  •  Voluntarily took up additional responsibilities of facilities walk-arounds & creating snag reports

Education

North Kirlin, West Andrestad, Missouri
Bachelor of Arts, Arts, Mar. 2015

Pouros Institute, New Huongstad, Michigan
High School Diploma, Aviation, hospitality & Travel Management, Feb. 2008

Languages

English

Malayalam

Tamil

Kannada

Hindi

Skills

Galileo Software for air ticketing

Fidelion Software for Hotel booking

Oracle i procurement & OVSE

Honors Certification Training

facility manager

  • Keeping the documentation of staff or memos and incident reports. 

facility manager/retail sales manager

  • Coordinate appointments to show storage spaces to prospective renters.
  • Perform general cleaning and maintenance of property and storage units.
  • Conducting monthly meeting with Unions committee members on related staff’s issues. 
  • Maintain the staff vaccination/ Health check-up record. 

facility manager

  • Day to day was reporting to HR/Admin Manager and Regional manager 
  • Monthly were checking the attendances and doing the further process. 
  • Conducting weekly meeting with site supervisor team to get and resolve the cleaning issue. 
  • Work planning for controlling the site issues and audit. 
  • Conducting monthly meeting with infection control team and getting advice on related issues. 
  • Taking patients feedback on daily and resolve the patient issues as soon as possible. 
  • Maintaining the all checklist and register staffs documents as per hospital protocol. 

facility manager

  • Managing any refurbishments, renovations and office moves to make sure they all run smoothly and according to plan.
  • Responsible for the general upkeep and maintenance of premises to ensure that they meet health and safety standards and also the legal requirements.
  • Need to manage the cleaning, waste disposal, catering, security and parking of each site, while managing the budgets and keeping records of all payments.
  • Managing the office systems, which can often include the IT and office equipment.
  • Tracking and timely renewal of Annual Maintenance Contracts (Soft service & Technical)
  • Implementation of New Initiatives, Value added service & cost saving measures as per approval from client or budget.

facility manager

  • overseeing and agreeing contracts and providers for services including security, parking, cleaning, catering, technology and so on
  • supervising multi-disciplinary teams of staff including cleaning, maintenance, grounds and security
  • ensuring that basic facilities, such as water and heating, are well-maintained
  • managing budgets and ensuring cost-effectiveness
  • allocating and managing space between buildings
  • helping businesses to relocate to new offices and to make decisions about leasing
  • drafting reports and making written recommendations 

facility manager

  • Manage 5 Transportation Managers & 50 Team Members from San Antonio, Harlingen & Corpus Christi, TX.
  • Responsible for the daily operations managing, planning and administrating the daily operations for Stericycle / Shred-it.
  • Manage performance through daily metrics, motivation, monitoring and coaching.
  • Ensure safety compliance are meet on the Health Care and Document Destruction division. 
  • Manage Key Accounts relationships Frost Bank, RBFCU, Methodist, Baptist Health Care and Etc.
  • Ensure Safety & Security of staff, property and company assets.

facility manager

  • Managed all aspects of a 12 plus million dollar product finishes facility to include sales, customer service, distribution, logistics, safety, profit and loss and human resources
  • Managed 9 employees by delegating to Operations Manager daily work projects
  • Worked with Sales and Technical teams for two divisions improve, products and customer expectations in order to meet sales goals
  • Maintained excellent customer service levels by continuously training and coaching customer service team

facility manager

  • Oversaw all aspects of equipment installation, maintenance, and repair for both internal and external services.
  • Evaluated facility operations and personnel to ensure compliance with safety and health regulations.
  • Led facility management staff and consultants in producing a business plan that focused on all aspects of facility operations, including setting priorities and job assignments.
  • Applied performance data to evaluate and improve operations, target to current business conditions and forecast needs.
  • Managed budget implementations, employee reviews, training, schedules and contract negotiations.

facility manager

  • Organized client visits. Prepared all client rooms to their needs. Made sure to have enough customers per their demographics for the product being tested.
  • Maintained the facility with product needed, received & sent product from clients.
  • Attended all conferences with other Facility managers to go over current & upcoming projects. 
  • Conducting Site Audits for different clients Like TCS.

facility manager

  • Complied and assists with all data collection and auditing activities.
  • Coordinate inventory/supply management by reviewing monthly inventory count and approving purchase orders for necessary items to ensure cost containment, timely distribution and competitive pricing.
  • Review the team performance Quaterly & annually. 
  • Preparing MonthlyManagement reports, Budget reports & Benchmarking reports.

facility manager

  • Overall  softservice management  for a site(Texas Instruments India Pvt Ltd)spanning 360000sqft.
  • Responsibilities include Vendor Management, client management & event management.
  • Responsibility includes Team building activities also hiring new talent.
  • Coordinationg with multiple site teams for training & Development.
  • Responsible for all the softservices management including ESH,  Food and beverages, Mailroom 
  • Responsible for a team of 10 plus  executives along with multiple sub vendors. 
  • Conducting performance reviews. . 

facility manager

  • Inspect cars for any damages 
  • Maximize profitablity for LDS and parent company CSX in meticulous fashion while maintaining absolute compliance to strict safety and inspection regulations
  • Oversee and monitor the provision of the appropriate training. 
  • Managed integrity of medical records and other FMS administrative and operational records.

facility manager

  • facilitate properties
  • maintain, clean and organize 
  • landscape, beautify and arrange gardens
  • Direct daily logistics and quality control on 1000+ units daily 

facility manager

  • Responsible for the administration of the daily business operations of the dialysis clinic including managing the functions and actions related to the center staff, quality of overall provision of patient care, maintenance of the physical plant and center equipment, and inventory control.  
  • Manage the profit and loss and other related financial aspects for the center. 
  • Provide oversight as needed to, the Clinical Coordinator/Charge RN or Nurse Supervisor acting as nurse manager, the Medical Director, and the physicians regarding the direct patient care responsibilities within the facility. 
  • Ensure the provision of education to the patient and the patient’s family.
  • Address patient concerns, issues, and questions including the review of patient satisfaction surveys.
  • Managed a Continuous Quality Improvement (CQI) Process Improvement Team.  
  • Drive FMS quality standards through meeting regulatory requirements and the practice of CQI, including the use of the appropriate company CQI tools.

facility manager

  • Enforce and interpret all facility and employee policies and procedures 
  • Manage the Customer Service Representatives and Operations Crew during 
  • Complete written reports and documents 
  • Record statistical data for facility safety and area usage 
  • Maintain and accountable for all cash handling procedures and reports
  • Assist with events/programs that are scheduled in the facilities 

facility manager

  • Prepare and manage dept budgetary and CAPEX especially on utilities cost, repair cost and WWTP chemicals cost
  • Implement continous improvement by introduction of new technology or machineries especially on energy saving
  • Plan and execute routine periodical/preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate.
  • Liason with local authorities i.e DOSH, DOE, BOMBA etc
  • Preparation of Efficient Management of Electrical Energy Report

facility manager

  • Use handheld scanners for inspection 
  • Work independently as a Facility manager making decisions for the company 
  • Brought on with the company at start-up level, ranked top inspection company in the nation within 1 yr. 
  • Supervise all oprations at the ramp 

facility manager

  • Travel 
  • Manage over 50+ employees 
  • Schedule, Hire, Terminate, Conduct Interviews
  • Conference calls weekly with customers and CEOs 

facility manager

  • Coordinate the development or implementation of budgetary control systems, record keeping
  • Implementing incident management plans.
  • Ensuring that the work is carried in accordance with the Health, Safety and Environment Regulations
  • Work in all types of weather

facility manager / quality inspector

  • Inspect new cars in bays and on railcars
  • Climb on Bi-level and Tri-level railcars up to 30 feet in the air 
  • Walk through railcars to insure no damages where caused 
  • Verify any damages and report to customers 
  • Work real closey with customer companies as CSX, AHM, Road and Rail Services, TDSI
  • Conduct daily audits on employees 
  • Handle all HR issues with employees 

facility manager

  •   Oversee the daily maintenance of all facility equipment including loading and unloading of all chemicals , facility repairs, modifications, or replacement as appropriate or as needed and working with different vendors.
  •   Monitor the general upkeep for the facility to ensure its cleanliness and to prevent chemical spills,safety hazards, working closely with the loaders/yard hands and operations manager daily to maintain the facility safe and clean, and adherence to environmental expectations and audits.
  •   Schedules and assigns work to loaders and yard hands to ensure loading and unloading of all chemicals, acid transports, facility repairs and upkeep of the facility are done effectively and efficiently.
  • Preparing Auto Cad drawings for the various facilities project such as renovations and new constructions 

facility manager

  • Prepare technical drawings, specifications of electrical  and Mechanical systems
  • Managing the electrical heating & cooling systems; facilitating in the overhauling of AC, plumbing and electrical equipment
  • Inspect completed installations and observe operations to ensure conformance to design and equipment specifications and compliance with operational and safety standards. to ensure that installation and operations conform to standards and customer requirements. systems, or other administrative control processes.
  • Planning preventive maintenance for various projects

facility manager

  • Co-ordination with all events happening in the school like annual day, sports day and other student related activities 
  • Work closely with other functions and vendors for planning, co-ordinating and managing events both on and off campus
  • Handling parents grievances / problems regarding transportation issues
  • Any other duties as assigned by the Principal

facility manager

  • Supervise all other administrative staff like office assistants etc
  • Implementing security policy, standards, guidelines and procedures to ensure safety & security of students, staffs at school premises
  • Planning and monitoring security arrangements involving preparing security plans, deployment of security personnel
  • Planning, & organising the school events. Liaison with other departments to ensure successful events 

facility manager

  • Work in child and adolescent residential institutions..
  • Ensuring upkeep and maintenance of entire school facility including classrooms, washrooms, passages, Library, Cafeteria, playground etc
  • Maintenance of swimming pool & splash pool with necessary requirements
  • Monitoring deployment of housekeeping staff and optimizing their utilization

facility manager

  • Manage in-house union operating engineers of multiple skills including building engineers, electricians, painters, HVAC technicians, and carpenters.
  •  Performing regular checks on the buildings & pools; maintaining equipment on the floor and ensuring their smooth working
  • Controlling all maintenance and facilities spend in line with budgeted levels.
  • Managing landlord relationships.
  • Developing maintenance plans.
  • Operate computer-assisted engineering or design software or equipment to perform engineering tasks..
  • Carrying out regular site audits and inspections to identify any areas that need repairing.

facility manager

  • Follows all rules, policies and procedures of RMS Groups of Institution along with regulations pertaining to the Transportation Department
  • Recruits bus driver candidates, safety assistants and monitors; reviews
  • Inspects assigned buses for cleanliness, condition of seats, mechanical and body condition
  • Works closely with Transportation Supervisor and route mechanic to ensure that all mechanical deficiencies noted by drivers are corrected.
  • Manages payroll for drivers, monitors, safety assistants and support Staff
  • Responsible for complete upkeep of the school and ensure high standards of operations, maintenance and cleanliness
  • Ensure maintenance of IT, Furniture, building, other movable assets