sr. executive, ecommerce & marketing

  • Responsible for Warehouse day to day operations and stock management
  • Managed domestic team members & taken care of all domestic issues
  • Coordinated with third party logistics to improve the Logistics process 
  • Tracking the shipment details from courier site (Day By Day)
  • Planned and executed Ad campaigns on Social media channels, Amazon, Snapdeal Seller portals for brand reach and Sales improvement.

executive

  • Process Term & Recurring deposit applications.
  • Verification & Data Entry of application documents
  • Making TD & RD accounts for posting funds through Financle
  • Process form 15G/H for TDS Exemptions through Financle
  • Process Customer A/c update requests like PAN, Aadhar, Mobile, E Mail, Address etc….
  • Maintaining MIS for

junior executive

  • Supported Director with daily operational functions; secretarial duties included
  • Responded to customer requests via telephone and e-mails
  • Finalized quotations
  • Supervised event setups
  • Assisted with event plannings, including associated travel and logistical arrangements 
  • Set up and oversee administrative policies and procedures for offices or organizations

executive

  • Data verification for new account request.
  • Upload data in system.
  • Communicating back to customers.
  • Attend the calls from user end assigned the call to the engineers and closed with in SLA.
  • Handling the L1 level remote calls.
  • Customer servicing including Banking transactions, KYC documentation, Loan sanctions, investments.

executive

  • Observe work and monitor gauges 
  • Maintain operations data, such as time, production and records, and prepare management reports of production results.and other indicators to ensure that operators conform to production or processing standards., such as inspection of equipments 
  • Write, update, and maintain computer programs or software packages to handle specific jobs such as tracking inventory, storing or retrieving data, or controlling other equipment
  • Write, analyse, review, and rewrite programs, using workflow chart and diagram, and applying knowledge of computer capabilities, subject matter, and symbolic logic

executive

  • Develop and update the Website of the company by finding new restaurants in the market through Market Research or by reaching out to the merchants personally.
  • Successfully launched Zomato in 9 cities, headed a team of three people, met restaurant owners across the town personally, and explained them about the product to get them onboard. Received appreciation for the efficient management of the task by the CEO of the company – Deepinder Goyal. Here is an insight of the same from his blog : (https://www.zomato.com/blog/63-cities-in-india-and-counting)
  • Responsible for overviewing the health of the new cities and keeping the website data up-to-date. Also figure out the market trends in the cities and simultaneously update the portal for the convenience of the users and to optimise search results.
  • Manage data for entire cities using SQL, Spreadsheets and Microsoft Tools like Excel and Word.
  • Took initiative in a team of over 20 people to send in reports, assign daily tasks and motivate teammates to achieve desired daily and monthly targets.
  • Responsible for conducting the first round of interview for hiring new candidates in the team, and training the ones which are hired.
  • Actively took part in the Zomato Gold Summit, 2018 held at Taj Diplomatic Enclave, New Delhi.

executive

  • Work on State Development Initiative Scheme(SDIS) Govt. Portal
  • Enrollment of candidates
  • Batch creation on portal
  • Prepare pendency report
  • Co-ordination with assessment agencies.
  • Coordinating with Assessors & Regional Coordinator.
  • Maintaining update the assessment records on daily basis

executive/administrative assistant

  • Organizing office transactions from paper invoice to Quickbooks
  • Providing administrative support for executives and shipping department
  • Managing and monitoring company’s online selling platforms. Positive feedback of customers reaching 98.5% for the last 12 months due to excellent communication skills and better email oversighting and editing
  • Handling executives’ confidential material including expenses and personal documents

executive (underwriting department)

  • Analysed product and design defects and recommended alterations to the user interface. 
  • Assisted the evaluation process of BI platforms, Rights Management Systems and solutioning for customized requests. 
  • Evaluated different platforms for processes to reduce the strenuous manual work carried out by the users. 
  • Created end-user documentation and training materials for modified or newly developed software 

executive

  • Oversee general operations of the store.
  • Market.
  •  Answer phone calls and direct calls to appropriate parties or take messages and mail checks. 
  • Performed tests in a mirror environment, conveyed coding errors to coding personnel and retested corrections. 

executive

  • Handling the HUMAN RESOURCE work mostly.
  • All Communications for whole plant .
  • Make all the report related to civil, mechanical and electrical on system.
  •  Managing of any Communication Sessions or Programs in company.

executive

  •  Developing and implementing a monitoring and evaluation framework
  • To work with field area leads and instructors to meet measurable outcomes for each project.
  • Ensuring that Instructors and Area leads is capturing the required data for Quantitative and Qualitative case story.
  • Project-based studies with respect to donors.
  •  To analyze data on a regular basis and report to the senior manager and team 
  • To train instructors and area manager about data-driven indicators and outcome,

executive (business process engineering)

  •  Played an active role in Project Implementation 
  • Managed all phases of the software development lifecycle (SDLC) for the custom solutions built for the organization such as requirement gathering, analysis, documenting business requirements, detailed design specifications, use cases and process workflows for developer implementation and execution. 
  • Led design and rollout of robust, scalable standard operating procedures for the applications built. 
  • Liaised with various business & technical functions for Business Process Management, Budget Management and Vendor Management 
  • Managed internal business stakeholder expectations before Project Initiation, during Project Execution and post Go-Live and effective Change Management 
  • Planned and executed the transition to the application management solution by establishing continuous improvement methods that optimized stakeholder value. 
  • Created web page prototypes with PowerPoint resulting in accurate design requirements for both development and user acceptance. 

executive

  • Preparation of reports, statutory documents and other administrative duties in Corporate Recovery and Insolvency.
  • Reporting in Monitoring Accounting.
  • Research and preparation of reports in Corporate Valuation exercises.
  •  Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports. 

executive

  • Enable quick resolution of operational issues with OTAs.
  • Work with internal stakeholders to ensure smooth sales operations.
  • Executing sales levers, campaigns and promotions on OTA’s.
  • Positively contributed to the team environment 

executive

  • Keep customers informed of progress during issue lifecycle and make follow-up calls or communications in a timely manner.
  • Assist team members and provide support and solutions to queries to meet company objectives.
  • Maintain updated knowledge of company products and services to better provide support and service solutions.
  • Documented problems and prepared detailed summaries to be presented to Higher management.
  • Gathered advanced technical information of products from SAP to determine technical service level.

executive

  •  Punching Trade 
  • Handling Back Office 
  • Demat Operation 
  • Monitor and provide support on team goals 

executive

  • Dealing with clients and customers on a daily basis. 
  • Working as a customer service team for the holiday packages and providing relevant services. 
  • Booking of flight tickets, travel insurance, hotel bookings, car hire etc.
  • Bookings of travel reservations (flight tickets, car hire, hotel reservation, visa documentation etc) for large corporate accounts. 
  • Negotiates fares, rates and contracts with various service providers to prepare packages to suit the client’s requirements, meal preferences and budgets. 
  • Ensure best quotes from airline, hotels etc. 
  • Ensure compliance with company’s procedure for documentation, ticketing, voiding, cancellations etc. 

senior executive (ota department)

  • Successfully managed the new project ( Superhero ) that was assigned to me. 
  • Plan or implement OTA’s flow management systems to meet production requirements.
  • Responsible for achievement of target, cost optimization, productivity, accuracy, or timeliness objectives.
  • Work cross functionally with other department stakeholders ( Revenue, Finance, Engineering, Reservation and Customer Service) to deliver on overall company goals.
  • Development of SOP’s.
  • Manage own bandwidth as well as teams bandwidth for better productivity of the team , it helps to increase up to 20% bandwidth – Create and maintain various sheets for documentation 
  • Publishing content on to Online travel agents.

executive, hr and administration

  • Maintenance of HR records 
  • Develop HR policies and ensure communication and understanding across all departments
  • Work with recruitment agencies to source for candidates and arrange for interviews with accordance to hiring managers’ schedule
  • Handle all administrative tasks including expenditure and claims
  • Act as the point of contact between the executives
  • Maintain schedules, arrange meetings and appointments and provide reminders
  • Develop and carry out an efficient documentation and filing system

executive

  •  Handling daily reports to management
  •  Managing staff up to 40 staff at one time.
  • Handling customer and stakeholder complains
  • Leading the Internal Audit of ARC Ltd and Union Roadways Ltd (Leading ISO 9001:2008 Certified Surface Transport Organisations. 

junior executive

  • Performing customers greetings 
  • Handling incoming calls
  • Financial projections and certifications.
  • Finalisation of Accounts and Tax Audits of Firms in manufacturing and trading sector.

executive, tenant advisory group

  • Provide direct service and support to individuals or clients, such as handling a referral for correction issues, conducting a needs evaluation, or resolving complaints. Identify case issues and evidence needed, based on the requester request to update their Adhar card.
  • Process Mapping and identifying  Gaps, NVA, Improvement Scope, Best Practices Deployment.
  • Reports and MIS generated from time to time with interpretation.
  • Supporting Master data team

executive

  • Standardization of all the Process in scope by making BPP (Business Process Procedure) and Process flow.
  • Monitoring of System Health by making  Process Parameters (SAP Deployment Indicators)
  • Compile and Make reports on a defined frequency for Analysis, Interpretation and Recommendation to business.
  • Creation of user manual for user in case of some doubt or knowledge on how the process has to be carried out.
  • Provided training to the users wherever there is lack of knowledge.
  • Trouble shooting for the problems faced in doing transactions by users.
  • Giving solutions to the problems faced by users by answering their queries.

executive, cl/scm management

  • Conduct research, compile data, and prepare papers for consideration and presentation by executives, committees and boards of directors.Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures
  • Liaise with finance and IT department to accomplish internal tasks
  • Coordinate conferences, meetings, or special events, such as corporate events and customer meetings
  • Open, sort, and distribute incoming correspondence
  • Maintain communication with all the employees in the department

executive

  • Coordinate activities involving sales of manufactured products, services.
  • Deployed to Pune Market for understanding the basics of smartphone market operations.
  • Learned from the ground zero as got the opportunity to play the role of brand promotion executive to team leader to eventually regional team manager.
  • Also got learning of being a in-shop sales executive to the sales Team leader to a regional sales head, got a diverse learning experience of how a brand initiates in market to how it became successful with the right policies and strategies. And personally learned the skills of a leader and sales negotiation skills. 

executive

  • Reconciliation of creditors’ settlements with the purchases 
  • Analyzing the pattern of purchases and shipments of commodities over the past periods 
  • Writing down the purchase orders 
  • Checking all the documents related to purchases of commodities and packing materials, preparation of vouchers, arrange all the documents to settle the creditors and sending for payments 
  • Preparation of invoices 
  • Entering the details of purchases and shipments into the system
  • Assist management in relevant information in inventory 

executive

  • Roles & Responsibilities:
  • Handling Queries of customers related claims rejection and denied related cashless and reimbursement claims respective Star health Insurance products.
  • Following up complaints for customers related to service (Underwriting, Cashless claims, Reimbursement claims,Website related, Online Renewal issues,  Include &exclude PEDs in policy schedule and policy merging or plan change)
  • Providing status of claims and policy related request which is opened, closed or pending.

executive

  • Verifying the consumer durable files
  • Cross checking the updated details are correct with submitted documents.
  • Disburse the files and issue the fund to dealers
  • Control the zero errors.

executive, archive & scheduling

  •  Archiving all music in to the radio station’s central database.
  • Scheduling playlist for all shows throughout the week as per show sponsor’s requirements.
  • Representing the radio at all cultural outlets around the city
  • Document all issues and generate reports detailing common problems and error trends.