executive

  • Provide technical solutions to customers regarding their concern.
  • Provide information to customers about their orders.
  • Take their complaints in order to forward them to the concerned department to get them resolved as soon as possible.
  • Clear their queries related to Offers and contests.
  • Assisted them for official interactions regarding marketing and sponsorship e.t.c
  • Provide them information about our products and policies as well.

executive

  • Was Working As a Executive in Hexaware Technology Under Vitosha Process
  • I Worked As a  Quality Analyst in the Process
  • Was Awarded As a Star Performer For the month of August 2018
  • Worked as team Head for improving External Quality From Client

junior executive

  • Install GPS Devices in MTC buses in chennai for Real Time bus arrival monitoring System
  • Maintain and Testing the GPS Devices for proper working.
  •  Compiled general ledger entries on a short schedule with nearly 100% accuracy.
  • Prepare MIS reports.

junior executive

  • XML editing and uploading into scopus database.
  • Query running using SQL fro bibliographic Fetching.
  • Ops bank DB Verification for CAR information.
  • To forward the completed ECA assessment reports to dealing branches and update the same in CRM.

executive

  •  Accountable for filing PR, TRV(Multiple-Visa) and Provincial Nominee Program cases for Canada.
  •  Assessed and resolved visa applications within agreed benchmark.
  •  Answering all queries of the clients and branches by e-mail or telephonically regarding qualification assessment by various Canadian bodies. Attend the walk-in queries as and when required.  
  •  To look after the processing of the qualification assessment part for Indian and Oversees branches. Assessment bodies are WES/CES/ICAS and IQAS. 
  • File online ECA application of clients and create the profile for individual. 
  • To prepare and dispatch assessment documents for all above qualification to assessment bodies and update the records of all cases in CRM module. 
  • To follow up with WES Canada staff and other bodies for expediting completion of ECA process and to attend requirements of WES Canada of additional documents of the clients. 

executive

  • Handling customer grievances and resolving issues. 
  • Responsible for reviving old customers.
  • Completes production plan by scheduling and assigning personnel
  • Accomplishing work results

executive

  • Responsible for preparation of all on air promotional clips and marketing collaterals like advertisement in newspapers, banners, posters and leaflets of the event.
  • Coordinated with the doctors and hospital on the camp day.
  • Responsible for registration of the patients on call and on the spot registrations on the camp day.
  • Responsible for maintaining the database of the patients who attended the camp.

executive

  • Maintains work flow by monitoring steps of the process
  • Setting processing variables
  • Observing control points and equipment
  • Monitoring personnel and resources
  • Studying methods, implementing cost reductions
  • Developing reporting procedures and systems
  • Initiating and fostering a spirit of cooperation within and between departments.

sr. executive (merchandising)

  • International marketing of products (Home Furnishing) by working on queries received from various fairs/exhibitions attended. 
  • Independent handling of Business Accounts.  Acting as a SINGLE POINT OF CONTACT for providing all information relating to samples/orders. 
  • Assisting with product range and development. 
  • Interfacing with support divisions including sampling, production, fabric & shipping for timely processing of order.
  • Drafting a production plan for successful execution of orders. 
  • Continuously following for timely delivery of the order.
  • Maintaining cordial relations with customers to sustain the profitability of the business. 

executive

  • Effectively managed a high volume of Inbound and Outbound calls.
  • Ensures that all the request, queries and complaint of riders are responded in a timely and professional manner
  • Maintains record of all enquiries & related details in Computer Systems
  • Coordinates with Technical support team and Designers in handling issues
  • Responsible for proper scrutiny and recording of the complaints received from riders and vendors
  • Provided feedback of the vendors to the concerned departments and authorities so as to improve the services
  • Maintaining the Back-end handling process

executive

  • Responsible for organizing Free medical Health Check-up camps and other CSR activities by iTV Foundation.
  • Organized more than 17 health camps in various parts of Uttar Pradesh, Punjab and Haryana and Special CSR activities in Delhi, NCR.
  • Responsible for managing the website of iTV Foundation.
  • Responsible for managing the social media pages of the iTV Foundation like Facebook, Instagram and Twitter.   
  • Responsible for pre and post publicity of events organized by the foundation.
  • Responsible for Budget preparation.
  • Responsible for Tie-ups with other organizations.

executive

  • Conducted performance review of SC members
  • Managed fit & criteria requirements of SC members.
  • Prepared the SC meeting minutes.
  • Obtained endorsement/validation from SC where relevant.

executive

  •  Enhance the value of existing accounts of Current account & saving account customers. Retention of accounts 
  • Achieve sales targets and providing Customer service.
  • Relationship Management for a Portfolio of customers.
  •  Responsible for Cross Sell & enhancing relationship with existing customer.
  •  Managing Operations like A/c opening, Fixed Deposit, Lockers, and Forex etc .

sr. executive/assistant manager

  • Handled one of the product series of less than INR 15K product portfolio
  • Helped Product Managers in solving business problems through conducting market research and sharing the consumer insights and strategy
  • Managed major types of product researches and been the part of product strategy for new product launch
  • Managed the SC appointment and reappointment process

senior executive, operations

  • Acting Team leader for email process (generic and ceo desk) at Jabong.com at Indore.
  • Providing efficient support to Jabong.com customers.
  • Dealing with customers in a highly professional manner.
  • Responsible for monitoring email of the customer’s and addressing concern.
  • Implementing adequate measures to maximize customer satisfaction level.

executive, shariah secretariat and research

  • Disbursed the zakat payment to all 14 zakat state authorities across the country.
  • Lead the Shariah Department team to conduct Risk Control Self Assessment (RCSA).
  • Provided day-to-day Shariah advice and consultancy to relevant parties, including those involved in the product development process based on the decision of the Shariah Committee (SC).
  • Provided advisory and support on Shariah related operational issues for the takaful business.
  • Formulated relevant Shariah Guideline needed to support/guide takaful business operations.
  • Performed research on specific Shariah issues.
  • Managed payment of remuneration fees to SC.

executive

  • Did Port operation both Discharge from vessel & Delivery through road of Project cargo.
  • Looking after transportation of ODC / OWC packages.
  • Reporting to superiors about day to day’s activities
  • Preparing daily report & sending to client.

executive

  • Saving Account Approval
  • Generating MIS Report 
  • All Back Office Operations Work
  • Assist to The Senior Officer in Administration Work

executive

  • Scrutinize pre arrival documents of vessels and processing it with Port, Customs & Immigrations prior vessel arrival.
  • Preparing documents pertaining to berthing and sailing.Attend vessel during berthing and sailing.
  • Monitoring vessel operations and preparing daily reports.
  • Follow up with Shipping lines and make necessary arrangements in obtaining the DO for the imported goods.
  • Having Basic knowledge of Customs Rules and Regulations.
  • Assigned for various Projects like Vedanta, Sterlite, IOCL, BRG Iron & Steel, KMPCL (KSK Mahanadi Power Company Ltd.), BALCO, SEPCO etc.
  • Coordinating with vendor and client for smooth and safe operation.

executive, hr and admin

  • Review work done by others, ensure that company policies are followed, and recommend revisions.
  • Field visit twice a week.
  •  Breezing through calls. Acquiring details from customers and creating Elite profile in the data base, which is a kind of creative writing. 
  •  Presentation about the different packages and pitching for sales. 

executive (ar caller)

  • I have 1 years of experience in AR Caller
  • Analyzing Accounts and forwarding them to the corresponding departments to reduce AR Follow up is done through insurance company/ TPA website
  • Identify trends and provide solutions to the clients to increase revenue
  • Responsible for taking all the necessary action to resolve the accounts analyzed
  • Work with the Account managers and appropriate departments to discuss outcomes of data analysis and possible corrective actions. Implements or assists with the implementation of corrective actions and monitors effectiveness

executive

  • Designing Company Product
  • Customer interaction for travel related Queries
  • Designing the expected travel Tour Packages
  • Excel based analysis for sales growth

executive

  • Provide training to new member.
  • Counsel or aid team members to assist them in understanding, dealing with different scenario.
  • shipment departure date checkout  by ASUY CODA server 
  • Ensuring proper order processing 

executive

  • Establish
  • Review, recommend, or approve contracts or cost estimates. technical goals within broad outlines provided by top management.
  • Creation of Linked servers to fetch the data from the servers of the different companies. 
  • Use of Visual Source Safe with SQL Server for version control 

senior executive (facilities management)

  • Permanent employment for 9 years 
  • To oversee the daily operation of main building and branches which include procurement, budget planning and invoicing. 
  • Perform contract administration duties, assisting with bid openings or the awarding of contracts through GeBIZ
  • Coordinate with internal user, managing agent and contractors such as architects, engineers, and plumbers, to ensure job success. 
  • Updating data in BCA Building Energy Submission System and NEA Environmental Scorecard System
  • Record and edit the minutes of meetings and distribute to appropriate staff.
  • Ad-hoc assignment given by supervisor and director, eg. presentation slides to management, brainstorming for innovation ideas. 

executive

  • Managed performance and tuning of SQL queries and fixed the slow running queries in production. 
  • Load the data from MS Excel to SQL Table and SQL table to MS Excel. 
  • Designed, developed and maintained relational databases. Developed, implemented and maintained enterprise business information systems.
  • Created stored procedures with HTML to get report in tabular format. Recovery and maintenance of Historical data. 

senior executive, operation

  •  Develop and Execute Business Strategies. 
  •  Ensure effective and efficient shipment management for different countries like China, Hong Kong, Sri Lanka, India and Pakistan 
  • Conduct Meetings with Local & Foreign Associates 
  • Generating monthly report on inbound, outbound. 
  • Ensuring customer service satisfaction by goods delivery on time 
  • Creating run sheets for work orders 
  • IGM submit by File Zilla to manage international operation sourcing 

executive

  • Worked with various client like Infosys, CTS, Wipro, Tata etc for Background Verification.
  • Verify the details as per client demand and mode in order to ensure right candidate at the right position.
  • Responsible for getting verify the details with exact process in order to ensure correct report of the applicant 
  • Lead the team in the absence of Team Lead or in his presence as required.
  • Daily share of revenue tacker to team member and overall tracker of daily revenue achievement to the team leads and members.
  • Coordinated with team to close the daily target which was sent on daily basics.
  • Handling report urgency with maximum quality.

executive

  • Worked as a SQL Developer responsible for creating SQL stored procedures, functions and triggers. 
  • Participated in several projects and interacted with peers. 
  • Gathered business requirements and converted it into SQL stored procedures for database specific projects.
  •  Participated in requirement gathering session involved in the Analysis, design and development. 
  • Create the automated process to fetch the data from different locations and load the data into application with the help of database objects. 
  • Designed Data base architecture. Create the Database Objects (Tables, Stored Procedures, Triggers, Views and Functions etc.). Fetching the data from flat files. Import / Export data from / to flat files. Apply the business logic and make the data meaningful. 
  • Create the scheduled jobs for database backup. 

executive

  • Establish and maintain relationships with business customers or provide assistance with problems these customers may encounter especially for settlement arrangement.
  • Examine, evaluate, or process the Customer’s proposal for settlement or restructure/ reschedule.
  • Prepare working paper for management’s approval with regards to Customer’s proposal for settlement.
  • Instruct lawyer to initiate legal actions against the Customer (companies and guarantors) and also foreclosure proceedings.
  • Provide relevant information to lawyers, government agencies and Bank Negara Malaysia upon requested.