ab6df088-ba2e-49c3-ade5-75fb147b385e

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

To assert the best standards and work hand in hand with a reputed organization, sharing the acquired knowledge and expertise gained through practical experience in life to my best.
Financial Analyst equipped with the tools and knowledge needed to advance into senior-level roles within innovative, growth-driven companies.  Expert at developing and tracking budget expenses and strong ability to analyze and organize large data sets.  Deep technical knowledge with proficient use of QuickBooks and Excel programs.

Employment history

Executive, Purdy LLC. Joanfort, Colorado
Jan. 2019 – Feb. 2019
⦁ Worked in the role of Executive-Customer Data Management in a process under the logistics portfolio of Capita (Pune) from November 2018 till May 2019 wherein managed problems with customer issues or transportation collaborating with other departments maintaining safety records negotiating with suppliers and analyzing financial aspects of logistical changes. Additionally performed KYC of each and every UK consumer enlisted under same portfolio.

Executive, Doyle, Moore and Koelpin. South Shondra, Oregon
Oct. 2017 – Jan. 2018
Since August 2016 I was  working in a secondment role with the Client Data Management Team wherein am involved with monitoring and attending to any account exceptions and deviations to ensure compliance with guidelines, on-boarding new accounts in Telecommunication Provider’s core system .I dealt with updation of client static data such as contact details, id. Facilitating  the blocking and unblocking of accounts process accurately and timely. Manage returned and hold mails process.

Executive, Dare-Friesen. Gilbertton, Maine
May. 2013 – Sep. 2013
Worked as an Executive in a data  process named Advances Fraud with Hsbc dealing in investigation and 
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. of fraudulent accounts from January 2010 till June 2015 .Acquire data from primary or secondary sources and maintain databases and data systems. Had been actively involved in preventing operational loss and fraud by adhering to Enhanced Due Diligence and Sanctions .Monitored  the  automated fraud screening application. Maintained or exceeded established standards for customer service  and resolves complex issues with little or no supervision or direction. Perform manual fraud review in order to detect fraudulent transactions. Reviewed queued transactions and independently determined if reviewed transactions are fraudulent or legitimate. Conducted  extensive research to validate purchases. Independently resolved problems that require in depth investigation or research. Conducted follow up research on fraudulent transactions. Worked with peers and Managed Services leadership to communicate fraud trends and share best practices ,ideas and information

Data Analyst, Graham, Anderson and Lebsack. New Sharan, Florida
Feb. 2009 – Nov. 2009
Worked as a  data analyst with HSBC under the portfolio of Global Banking and Markets with from October 2008 to December 2009 maintaining entity data feeds for Project Clean Portal. Have supported various data remediation, reconciliation and data enrichment activities.

Advisor, Kshlerin Inc. East Garth, Alabama
May. 2007 – Jan. 2008
Worked as an Advisor in the  Credit Card Services Team with Hsbc and  provided assistance to card members with queries pertaining to credit card.

Advisor, Marquardt, Larkin and Trantow. South Janettechester, Wyoming
Nov. 2006 – Dec. 2006
Worked as an Advisor  in a  process called Taxpayer Financial Services  with Hsbc and  also floor walked team members in resolving United States customer queries on tax returns on calls 

Education

Eastern Rhode Island Academy, Kizzyport, Iowa
Bachelor of Arts, English, May. 2006

Skills

Account Management

Fraud Prevention

MS Office

Customer Service

Operations

Data Analyst

KYC

a6e22688-c818-47df-8fea-9696c3452130

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I possess a wide range of skills in systems installation, configuration, upgrading and maintenance. I have almost 4 years of experience working across several different platforms, such as Windows and linux . I am committed to finding innovative solutions to a variety of IT problems, such as security, database management and technical troubleshooting. I can offer your organization exemplary support with network administration, effective project management and increased system performance.

Employment history

JUNIOR EXECUTIVE, Torphy-Gulgowski. Raynorchester, Minnesota
Apr. 2018 – Present
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Hire, supervise, and direct workers engaged in special project work, problem solving, monitoring, and installing data communication equipment and software.
  • Test new systems to ensure that they are in working order.
  • Install and configure new equipment, including operating software or peripheral equipment.
  • Maintain and administer computer networks and related computing environments including computer hardware, systems software, applications software, and all configurations.
  • Perform data backups and disaster recovery operations.
  • Monitor network performance to determine whether adjustments need to be made, and to determine where changes will need to be made in the future.
  • Install and configure wireless networking equipment.
  • Install new hardware or software systems or components, ensuring integration with existing network systems.
  • Back up network data.
  • Troubleshoot network or connectivity problems for users or user groups.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

IT TECHNICIAN, Powlowski, Weissnat and Kirlin. Lake Augustland, Arizona
Jan. 2016 – Mar. 2016
  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.

CLERK, Hirthe Inc. South Eun, Oregon
Apr. 2015 – Aug. 2015
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Open, read, route, and distribute incoming mail or other materials and answer routine letters.
  • Prepare and mail checks.

IT TECHNICIAN, Koss-Crist. Herzogport, Virginia
Apr. 2014 – May. 2014
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Install and perform minor repairs to hardware, software, or peripheral equipment, following design or installation specifications.
  • Troubleshoot network problem and solved network issue 

Education

Western Hirthe Institute, North Hung, Rhode Island
DIPLOMA, COMPUTER SYSTEM AND NETWORKING, Jul. 2012

East Tillman Academy, South Ossiehaven, Oregon
HIGH SCHOOL, SPM, Mar. 2008

Skills

SOPHOS & CYEBROAM

PRINTER & NETWORKING

ACTIVE DIRECTORY

MICROSOFT OFFICE

PC HARDWARE & SOFTWARE

POS SYSTEM (GET SYSTEM,IFCA,IDX,AUTOCOUNT)

SERVER 2012 R2

d6060f38-4f93-4cd6-a282-86561ed2b027

Andrew Smith

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Executive, Hodkiewicz Inc. Casperside, South Carolina
Oct. 2017 – Nov. 2017
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers’ claims.

Exceutive, Hills, Senger and Hammes. South Patrick, Hawaii
Jun. 2015 – Sep. 2015
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
  • Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.

Hobby

Education

Eastern Alabama University, North Cornellbury, Arkansas
Bachelor of Arts, Arts, Present

South Oklahoma College, Lake Tamara, Arkansas
High School Diploma, Arts, Sep. 2014

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Languages

Hindi








English








Punjabi








Skills

Customer Interaction








Resolving queries on Time








Presentation Of Reports








f3d5a15e-c841-4f56-a2c0-a31f6e1a3367

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

 
I am a dedicated, versatile and results-oriented executive with over 10 years of working experience especially in healthcare business and insurance. I am skilled at handling a thousand of claims for various client worth up to RM 10,000,000.00. I have also proactively taking part in most of the decisions concerning medical aspect. 

Employment history

Mar. 2020 – Present
Kautzershire, Indiana
EXECUTIVE, CLAIMS AND MEDICAL MANAGEMENT, Mueller-Schmeler

  • Prepare invoices, reports, memos, letters, financial statements and other documents, using word processing, spreadsheet, database, or presentation software.
  • Answer phone calls and direct calls to appropriate parties or take messages.
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Examine claims forms and other records to determine insurance coverage.
  • Process patient admission or discharge documents.
  • Transcribe medical reports.
  • Resolve or clarify codes or diagnoses with conflicting, missing, or unclear information by consulting with doctors or others or by participating in the coding team’s regular meetings.

Apr. 2018 – Jul. 2018
West Junior, West Virginia
EXECUTIVE, CUSTOMER CARE, Smith and Sons

  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Nov. 2016 – Apr. 2017
Elmerborough, Utah
EXECUTIVE, CLAIMS, Brakus-Lemke

  • Verify, approve and review TNB claim up to RM 2,000,000.00 for hospital and specialist unit
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Mar. 2013 – Apr. 2013
Monroeshire, Alabama
General Clerk, Schmidt and Sons

  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Make copies of correspondence or other printed material.

Education

May. 2010
DIPLOMA OF NURSING: NURSING

  • Eastern Funk – South Ushaport, South Dakota

Jun. 2004
High School Diploma: SCIENCE

  • West Goldner – Port Maireshire, Virginia

Languages

MALAY
Native speaker

ENGLISH
Proficient

Skills

COMMUNICATION
Skillful

PROBLEM-SOLVING
Skillful

MANAGEMENT SKILLS
Skillful

CUSTOMER SERVICE
Experienced

MMA CODER
Experienced

ICD-10 CODER
Experienced

Accomplishments

Additional information

cfbb12f2-b996-4b5d-9b7a-523d5a1f1926

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

ü  10 years of remarkable experience in geographic information system (GIS) ArcGIS applications, geo-databases, spatial domain & topology. 
ü  One year professional practice program from Survey of India Chandigarh making integrated digital mapping for Indian States using Micro-Station and IGEOVAC.
ü  Day to day follow-up and coordination with field teams & involved in preparation of various MIS reports like daily & weekly work progress status.
ü  Familiarity with cartographic principles & ability to process geospatial data, Geo-referencing & Map projections.
ü  Proficient in excel, word, mail correspondences and monitored implementation of MIS processes and evaluated their effectiveness.

Employment history

Senior Executive (GIS), Mayer, Hauck and Cartwright. Pfefferton, Hawaii
Mar. 2016 – Present
• Planning proposed OFC route & carry out rapid survey to find out the feasibility of the planned proposed route & make changes if any as per with client discussion & feedback.
 
• Joint visit with client of the proposed route and mark if there are any further changes/ updating to be included & finalize the route for final detailed proposed route survey.  
 
• Tracking and coordination with field survey teams ensuring proper route survey is done, to the satisfaction of client in terms of optimum route length and other.
 
• Vigorous liaison with Government Authorities and various agencies for information regarding Right of Way permissions and implementation.
 
• Preparation of Detailed Route Survey (DRS) drawings for the OFC routes drafted on Autocad map.

Senior Executive, Jaskolski Group. Port Laurence, Wyoming
Oct. 2013 – Nov. 2013
• Tracking and coordinating with field teams making survey using LIDAR technology.
 
 • Extracting and updating surveyed data to the final spatial database on various GIS domains as received from field teams on regular basis.
 
• Reporting to senior authorities of various data collection reports, field downtime reports
on daily basis.
 
• Taking care of various inputs available with client and assuring they are implemented
without any failure.

Executive, Weimann, Lowe and Koepp. Port Raphael, Delaware
Mar. 2011 – Jul. 2011
• Responsibilities include providing technical support to the field team, submission of daily, weekly & monthly progress reports.
 
• Create and maintain tracker for drawing approval process and technical submittals, maintain electronic registers for Letters, MOM, transmittals and safety & quality related documents.
 
• Responsible for managing executive level administrative tasks that includes providing      information to incoming calls and respond to internal requests on timely manner.  
 
• Co-ordination with the Project Manager and other team members to ensure that site     execution activities are carried out in efficient and optimal manner. 

GIS Technician, Stanton-VonRueden. Durganchester, Idaho
Apr. 2009 – Sep. 2009
• Coordinate GIS data conversion and cartographic production activities and prepare map   drawings, spreadsheets and other documentation.
 
• Cleanup of Primary and Secondary electric networks.
 
• Quality checking of all created features.
 
• Error reports generation activities. 

Education

The Towne Institute, Carmelinaport, Tennessee
One year professional practice program, Geographical information system, Jul. 2006

Northern Langosh Institute, Dietrichview, Kentucky
Advance Diploma in Computer applications, Computer applications, Jan. 2005

Botsford University, Beckerchester, North Carolina
Bachelor of Arts, Economics, Mar. 2004

Languages

English

Hindi

Punjabi

Skills

ESRI ArcGIS Desktop Applicaations

Autocad

Micostation

MS Office applications

4a90410e-d344-418d-abe2-3345c48205bf

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

A highly resourceful, enthusiastic, innovative and self driven operations executive has considerable experience of 3+ years in efficiently handling the projects given. An excellent team player, managed all aspects of risks including administration of loss prevention & facility maintenance as directly handling operation staff of Approx 450 Nos which is account for monthly turnover of INR 1.5 Crore.

Employment history

Jun. 2019 – Present
New Evan, North Dakota
Executive, O’Hara, Raynor and Goyette

  •  Develop systems to process payroll account transactions (e.g. salaries, benefits, compliance, deductions, taxes and reimbursements).
  • Create, maintain, and enter information into databases with Setting up database clusters, backup, or recovery processes.
  • Process paperwork for new employees and enter employee information into the payroll system.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Issue and record adjustments to pay related to previous errors or retroactive increases.
  • Complete, verify, and process forms and documentation for administration of benefits such as pension plans, and medical insurance.
  • Provide information to employees on payroll matters, tax issues, benefit plans, and collective agreement provisions.
  • Conduct verification of employment.
  • Administer compensation, benefits and performance management systems, and safety and recreation programs.
  • Coordinate timekeeping and payroll systems/ PF /ESI.
  • oversee processing of payroll changes (e.g. new hires, terminations, raises) and system upgrades.
  • Ensure statutory compliance with relevant laws and internal policies for all our customers at operational sites.
  • Liaise with auditors and manage standard compliance audits held every month for various sites.
  • Maintain accurate records and prepare reports pertaining to operation contracts using internal software resources.

Aug. 2016 – Dec. 2016
New Herbmouth, Oklahoma
Management Trainee, Hand Group

  • Over all management of events as conferences, workshops, fron initial statge of customer meeting to the conclusion with positive feedback form the customer. 
  • Consult with customers to determine objectives and requirements for events such as meetings, conferences, and conventions.
  • Inspect event facilities to ensure that they conform to customer requirements.
  • Coordinate services for events, such as accommodation and transportation for participants, facilities, catering, signage, displays, special needs requirements, printing and event security.
  • Organize registration of event participants.
  • Review event bills for accuracy, and approve payment.
  • Evaluate and select providers of services according to customer requirements.
  • Arrange the availability of audio-visual equipment, transportation, displays, and other event needs.
  • Plan and develop programs, agendas, budgets, and services according to customer requirements.
  • Hire, train, and supervise volunteers and support staff required for events.
  • Negotiate contracts with such service providers and suppliers as hotels, convention centers, and speakers.

Nov. 2014 – Feb. 2015
Donnettebury, New Hampshire
Geek Executive, Wunsch-Mills

  • Handling customer service queries related to latest smartphone technology in that era, issues includes internet configuration, internet network packages, communication & training to customers.

Education

Jun. 2012
MBA: Management (Business Economics)

  • Southern Washington Institute – Estebanchester, Iowa

Jun. 2010
BBA: Management

  • Eastern Legros – Leeannefort, Minnesota

Feb. 2007
Intemediate: Humanities

  • Schneider Institute – East Assuntaton, Louisiana

Skills

Project Management

Qlickview

SAP

MS Word, MS Excel, MS Power Point

2e516e7d-db47-4acf-b807-680657f69f21

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Recent graduate equipped with a Bachelor of Science in Civil Engineering with a concentration in Transportation Systems eager to join a reputable organization to begin a fulfilling, lifelong career.  Extensive knowledge of transportation planning and design, structural analysis, geotechnical engineering, multimodal transport, and sustainable transportation.  Additional knowledge of urban and regional planning; expert in the implementation and use of Geographic Information Systems (GIS).

Employment history

Executive, Anderson, Jones and Lueilwitz. Martyberg, South Carolina
Feb. 2019 – Present
  • Assist in developing capital project programs for new equipment or major repairs.
  • Investigate or test vendors’ or competitors’ products.
  • Collect data relating to commercial or residential development, population, or power system interconnection to determine operating efficiency of electrical systems.
  • Set up and operate specialized or standard test equipment to diagnose, test, or analyze the performance of electronic components, assemblies, or systems.
  • Troubleshoot microprocessors or electronic instruments, equipment, or systems, using electronic test equipment such as logic analyzers.
  • Replace defective components or parts, using hand tools and precision instruments.

Executive, Bahringer-Graham. Kirbyland, Wisconsin
Jul. 2017 – Jan. 2018
  • Arrange for disposal of surplus materials.
  • Research, document, rate, or select alternatives for web architecture or technologies.
  • Plan budgets and arrange for purchase of animals, feed, or supplies.
  • Prepare or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
  • Examine, evaluate, or process loan applications.

Education

Southern Simonis College, Newtonmouth, Kansas
B.E., Electrical Engineering, Sep. 2017

Skills

java
Beginner

Online marketing
Skillful

Project Management
Experienced

767de7a0-6482-41cf-9ec3-134c5123d21f

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

 
Experienced with comprehensive Human Resources including HR Operations; recruitment and retention, training and development, labor relations, industrial relation and conflict resolutions, compensation and benefit, undertake performance and evaluation management, as well as administration and documentation. Has a track record of indentifying, proposing and delivering improvements to existing HR process. Capable of responding to the current anticipated future HR needs of business. 

Employment history

Jun. 2019 – Jul. 2019
Yasmineberg, Oklahoma
Senior Executive, Human Resource, Durgan, Hilpert and Abshire

 
  • Responsible for full spectrum of Human Resource functions which includes recruitment, payroll administration, industrial relations, compensation and benefits and other HR related matters.
  •  Identify staff vacancies and recruit, interview and select applicants 
  • Timely processing of payroll and statutory submission (EPF, SOCSO, LHDN and EIS)
  • Handling compensation and benefits and other HR related matters.
  • Staff on-board and off-board procedure i.e. personal supporting documents, assign company email, access card and etc.
  • Monitor and process staff confirmation, contract renewal, promotion, salary adjustment, appraisal and etc.
  • Maintain Human Resource information system records and complies reports from the database.
  • Maintain management guidelines by preparing, updating and recommending Human Resource policies and procedures.
  • Responsible in administrative matters.
  • Handle and perform ad-hoc duties assigned from time to time.

Dec. 2016 – Mar. 2017
Alphonsohaven, Nevada
Senior HR Advisor (Operations), Jaskolski, Buckridge and Barrows

  • On boarding, Induction & Training
  • Introduce and disseminates information on employee benefits, policies, self service web based tools, procedures and culture followed by the company to employees. Conduct New Joiner Orientation (NJO). Advice personnel on required and elective training appropriate for development.
  • HR Policies
  • Support and advice executives on HR policy, ensuring compliance to the company’s policies. Assists in the development and implementation of personnel policies and procedures, prepares and maintains the employee handbook.
  • HR Reports: 
  • Preparation of monthly HR Report, employee turnover analysis, manpower movement, department activities and any ad-hoc report on weekly/monthly basis.
  • Total Rewards: 
  • Implement & Coordinate performance management process with Total Rewards Lead. Coordinate the performance achievement and promotion processes ensuring adherence to timelines, accurate and fair reward decisions 
  • Performance Improvement Plans (PIP):
  • Coordinate with Career Counsellors and Managers to enable the implementation of PIP. Coach and advise Career Counsellors to review continuously the performance feedback for individuals within remit in order to anticipate and manage potential performance issues. Proactively monitor personnel issues or situations during PIP review meeting.
  • GCP Advisor (Global Career Program): 
  • Executes all activities related to GCP life cycle, preparation of employment contracts and agreement, on boarding session, employee movement, relation, attrition, etc.
  • HR  Administration:
  • Manage day-to-day HR operational activities; GL issuance, staff verification, personnel change reporting, LOA process, career counsellor reassignment, employee transfer, employee time report submission, resignation, exit interview, etc.
  • Prepare and manage the full cycle process of monthly payment to Government levy – HRDF
  • Performs benefits administration: SOCSO claims resolution, medical claim with insurance agency and communicating benefits information to employees 
  • Efficiently manage and maintain proper documentation, filing and handle HR documents confidentially. 

Jun. 2014 – Apr. 2015
Princestad, Indiana
Senior HR Executive, Wiegand-Boyle

  • Recruitment and Selection
  • Responsible for recruiting caliber candidates to support the organization’s staffing plan, project and growth agenda. 
  • Worked in partnership with third party agency to implement new recruitment, staffing, workforce planning based on project requirement. 
  • Scheduling and organizing interviews with hiring manager. 
  • Learning and Development
  • E-learning process and implementation training, learning and education process such as orientation programs, soft skill training, language and computer training, generic and management training. 
  • Prepare training and user guide documentation & conduct staff internal training, prepare appropriate forms and records on attendance and feedback on program. 
  • Human Resources Policy
  • Maintains management guidelines by preparing and updating HR policies and procedures. Keep track with changes in our corporate policies and labor regulation. 
  • Ensure all HR policies and processes are aligned with the company’s direction and local laws. 
  • Industrial Relations: 
  • Develop and maintain a positive employee and/or labor relations environment; lead and facilitate relevant industrial relations activity. 
  • Performance Management: 
  • Coordinate the submission of midyear and year-end performance appraisal results (Balance Score Card) 
  • HR Documentation & Administration
  • Preparation of employment contract and agreement, employee handbook, staff profile and other HR documents for the organization. 
  • Manage day-to-day HR operational activities, maintaining employee records, files in electronic and paper form. Prepares reports by collecting and analyzing data and trends. 
 

Apr. 2012 – Oct. 2012
Lake Sandra, Nevada
Senior Document Controller cum HR Administrator, Leannon, Hodkiewicz and Parisian

  •  Human Resources : 
  • Perform HR function namely in the area of Samarang’s Project
  • Maintain employee records  and  staff profile according to policy and project requirements
  • Manage accurate administration of HR recruitment activities such as issuance of contract agreement, appointment letter, transfer and exit process.
  • Document Controller: 
  • Maintain the order, controls and dissemination of documentation (i.e. incoming/outgoing correspondences, transmittals, project documents, company controlled documents, etc)
  • File engineering & Vendor related documentation according to the instruction – data capturing
  • Update weekly document and drawings status report for Senior Project Engineer and Lead Document Control information
  • Update all Engineering and Vendor documentation in EDMS system :TeamBinder
  • To monitor incoming and outgoing documents from Engineering in term of Engineering Documents and Vendor data
  • Monitor Contractor’s Document Controller in application data capture to upload their documents to ensure smooth operation
  • Uploading Admin documents into TeamBinder, process the un-registered main and maintain the configuration setup into the system
  • Prepare an internal control documents i.e drilling, piping, project layout, diagram etc.
  • Register any new internal admin or project documents in database
 

Aug. 2011 – Nov. 2011
Walshfurt, Nebraska
HR Executive, Recruitment, Rau, Emard and Gaylord

  •  To assist the HR-Relationship Managers in the execution of recruitment matters 
  • To plan, propose and execute recruitment activities, to ensure all exercises are within budget and timeline 
  • Manage the new joiner process from offer letter through to joining instructions and induction 
  • To update and maintain candidates database as well as to get pool of application for current and future needs 
  • To  work closely with Branch Manager, to update and maintain good relationship in solving any issues 
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
  • Conduct reference or background checks on job applicants. 
  • Provide HR support and advice to employees and line managers, explaining policies and procedures in a timely and effective manner 
  • Administer the probationary review periods 
  • Responsible for the timely and accurate administration of the employees’ full life-cycle from the on-boarding to exit process 
  • Advise management on organizing, preparing, or implementing recruiting or retention programs.
  • Maintaining and developing the filing system of personnel 
 

Sep. 2009 – Apr. 2010
West Mui, Kansas
Administrative Officer, Emard Group

  • Monitoring staff’s management training procedure. 
  • Managing the procedures of organization and implementation of the activities and programs of Management Department. 
  • Handling and standardize the documentation for ISO 9001:2008.
  • Identifying courses / training / workshop / seminar that is suitable for personnel.
  • Maintain scheduling and event calendars.
  • Coordinate conferences, meetings, or special events, such as luncheons or graduation ceremonies.
  • Arrange conference, meeting, or travel reservations for office personnel.
  • Providing information, educational opportunities, and experiential growth opportunities in the organization
  • Involved in examination by preparing exam paper, conduct exam hall, marking paper, etc. 
  • Handling audit findings for faculty and department. 

Education

Dec. 2009
Bachelor of Psychology and Human Development: Psychology and Human Development

  • Western Walter – Kulasmouth, North Carolina

Jan. 2005
Sijil Tinggi Persekolahan Malaysia (STPM)

  • Hyatt University – Runolfssonshire, Missouri

May. 2003
Sijil Perlajaran Malaysia (SPM): Science

  • Pacocha College – North Quinn, Utah

Languages

English
Fluent

Malay
Fluent

Skills

HR2000 – Quickpay
Experienced

People Soft – HRMS
Experienced

EDMS –Team Binder, Datacap, FilenetP8
Experienced

Microsoft Office – Words, Power Point, Excel, Outlook
Expert

Additional information

Additional information

TRAINING

d32bd23b-3354-4829-ac0f-19901ce1a52d

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Creative, dedicated, insightful and high-performing young professional who excels at building a loyal client base to achieve both, short and long term organization sales goals. Successful at expanding network connections and introducing/promoting products persuasively. Focused on building successful business partnerships with consistent performance and strong attention to detail, without compromising with the quality to deliver results. Experience creating and writing advertisements, blog posts, social media, and web content.  Passionate, results-driven individual seeking a progressive role within a reputable, client-focused organization. Growth of skills, knowledge and experience is the goal and achievement of respective targets or difficulties is the aim.

Employment history

Executive, Goldner, Koepp and Wyman. New Kala, Nevada
Jan. 2018 – Mar. 2018
  • Handled social media accounts.
  •  Sales.
  • Client Services.
  • Service Calls , Enquiries and Follow ups.
  • Handling Data at DMS (Dealer Management system Suzuki India)
  • Telephone or write letters to respond to correspondence from customers.
  • Write and record orders for merchandise or enter orders into computers.
  • Contact customers to persuade them to purchase merchandise or services.
  • Answer questions about product features and benefits.
  • Develop prospect lists.
  • Maintain records of contacts, accounts, and orders
  • Order or purchase supplies.
  • Advise clients on market conditions, prices, loans, legal requirements and related matters.
  • Back office such as Insurance and other registration processes.
  • Led different brainstorming sessions to develop a promotion strategy to increase sales.
  •  Remodeled strategies and customer approach to improvise firm image and sales outcome.
  • Increased sales and enquiries by more than 30% in the first two months.

Intern, Blanda Inc. Bradlyfurt, Ohio
May. 2017 – Jun. 2017
  • Create or maintain database of customer accounts.
  • Create or distribute offline promotional material, such as brochures, pamphlets, business cards, stationary, or signage.
  • Determine and set product prices.
  • Deliver e-mail confirmation of completed transactions.
  • Respond to requests for information from the media or designate an appropriate spokesperson or information source.
  • Establish or maintain cooperative relationships with representatives of community, consumer, employee, or public interest groups.
  • Purchase advertising space or time as required to promote client’s product or agenda.
  • Consult with senior staff to arrange promotional campaigns in all types of media for products, organizations, or individuals.
  • Gather and organize information to plan advertising campaigns.
  • Confer with department heads or staff to discuss topics such as contracts, selection of advertising media, or product to be advertised.
  • Coordinate activities of departments, such as sales, graphic arts, media, finance, and research.
  • Prepare and negotiate advertising and sales contracts.

Education

North Krajcik, New Wilmer, Georgia
Bachelor of Arts, Literary Arts, Present

Southern Delaware Academy, Port Chinaton, New York
High School Diploma, Science, 2015

Languages

Hindi

English

Marathi

Marwari

Gujarati

Skills

Content Writing

Digital Media

Communication Skills

Data Management and Database

Ms Office

Business Development

Client Servicing

Marketing and Sales

Corporate Communication

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Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

  • Detail oriented professional with experience in Patent research and development and customer service field. Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, product and operations. Exceptional ability to connect with people and understand their needs.
  • Seeking to take the next career step with respected organization dedicated to world class quality. Leader with the ability to lead teams to process and manage volumes without compromising quality or service.

Education

Nov. 2012
B.E.,(ECE): Electronics & Communication Engineering

  • West Senger University – Port Clemente, Hawaii

Jul. 2008
Higher Secondary: Science

  • South Fritsch – Gorczanyland, West Virginia

Jul. 2006
SSLC

  • Eastern Wintheiser – Lynnastad, Alabama

Employment history

Jan. 2018 – Present
Kareemton, Nebraska
Executive, Kreiger-Bednar

Working as an Executive to providing end-to-end solutions regards customer’s claims, policy or products related queries for Star Health Allied Insurance Co.Pvt Ltd., Chennai, from the month of July 2015 to till-to-date.
 
  • Roles & Responsibilities:
  • Handling Queries of customers related claims rejection and denied related cashless and reimbursement claims respective Star health Insurance products.
  • Following up complaints for customers related to service (Underwriting, Cashless claims, Reimbursement claims,Website related, Online Renewal issues,  Include &exclude PEDs in policy schedule and policy merging or plan change)
  • Providing status of claims and policy related request which is opened, closed or pending.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.

Sep. 2012 – Mar. 2013
Moenport, Wyoming
Process Engineer, Bayer Group

  • Roles & Responsibilities:
 
  • Understand the patents in Chinese language by a translator tool.
  • Carefully read the patents to understand the nature of the invention.
  • Examining patent specifications for technical accuracy.
  • Analyzing trademarks and standards for the Chinese patents
  • Cautiously checking the Chinese patents in grammatical manner.
  • Detailed analysis is worked on client requirements to engage appropriate technical term to fulfill client requirement.
  • Generating a self-sufficient abstract for Chinese patents. 

Skills

MS office
Skillful

Email Chating
Skillful

Basic Programming skills C, C++

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Enthusiastic and Ambitious Customer Service Specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with communication skills and ability to build and cultivate relationships.  
Actively seeking a Customer Service Officer (CSO) Role where I can utilize my Education and Experience to add immediate value to an Organization.
Customer Service Specialist
 and Data Entry Clerk with a complete 1 year experience. Ensure the highest-levels of service are delivered consistently to the Customers.  Advanced Technical Skills including proficient use of Softwares like Koha, SalesForce CRM  and Microsoft Office.
Recent Graduate outfitted with a Master of Commerce in Accounting and 5 Months of experience as a Data Entry Clerk. In-depth knowledge and Extreme attention to detail and ability to multitask within fast-paced environments.

Employment history

Executive, Abbott-Luettgen. South George, Washington
Feb. 2020 – Present

Data Entry Clerk, Rempel and Sons. Stromanland, Idaho
Jul. 2019 – Sep. 2019
  • Have a Working Knowledge of Koha Library Software                    { Integrated Library System (ILS) }.
  • Organize archival records and develop classification systems to facilitate access to archival materials.
  • Provide reference services and assistance for users needing archival materials.
  • Prepare archival records, such as document descriptions, to allow easy access to information.
  • Authenticate and appraise historical documents and archival materials.
  • Create and maintain accessible, retrievable computer archives and databases, incorporating current advances in electronic information storage technology.
  • Preserve records, documents, and objects, copying records to film, videotape, audiotape, disk, or computer formats as necessary.
  • Select and edit documents for publication and display, applying knowledge of subject, literary expression, and presentation techniques.
  • Teach library patrons basic computer skills, such as searching computerized databases.
  • Review and evaluate materials, using book reviews, catalogs, faculty recommendations, and current holdings, to select and order print, audiovisual, and electronic resources.
  • Develop and maintain databases that provide information for library users.
  • Design information storage and retrieval systems, and develop procedures for collecting, organizing, interpreting, and classifying information.
  • Locate unusual or unique information in response to specific requests.
  • Keep up to date records of circulation and materials, maintain inventory, and correct cataloging errors.
  • Organize collections of books, publications, documents, audiovisual aids, and other reference materials for convenient access.
  • Assemble and arrange display materials.

Customer Care Executive, Reinger and Sons. East Michael, South Dakota
Feb. 2019 – Apr. 2019
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
  • Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.
  • Complete contract forms, prepare change of address records, or issue service discontinuance orders, using computers.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

Academic Qualification

North Hand College, Lavinaville, Utah
Masters in Commerce, Accountancy, Jul. 2018

Southern Muller Institute, Karrenland, Utah
Bachelors in Commerce, Accountancy, Dec. 2016

Computer Literacy

Special Interest & Hobbies

Awards

Languages

English
Fluent

Hindi
Fluent

Regional Dialect
Conversational

Skills

Presentation Skills
Skillful

Accounting
Expert

Microsoft Office
Skillful

Customer Service
Experienced

Interpersonal Skills
Skillful

Time Management
Expert

Team Spirit
Expert

Personal Information

6cf80563-8154-4a40-8462-f47c0e4f8496

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Innovative, forward-thinking Human Resources Generalist with over 04 years of experience in the areas of performance management, Training & Development and Compliance.  Success developing and executing new hire orientations, maintaining employee databases and human resource information systems, and investigating employee grievances and providing appropriate resolutions.  Dedicated and motivated to join a reputable, growth-oriented company as a Human Resources Executive.

Employment history

Feb. 2020 – Present
Janellmouth, Wyoming
Junior Executive, Jaskolski-Balistreri

  • Conduct the training Impact assessment for the training programs.Evaluate instructor performance and the effectiveness of training programs, providing recommendations for improvement.
  • Analyze training needs to develop new training programs or modify and improve existing programs.
  • Conduct orientation sessions.
  • Train instructors and supervisors in techniques and skills for training and dealing with employees.
  • Handling all the trainings and maintaining all the training documents.
  • Responsible for coordinating with other departments for conducting the Learning curve programs. 
  • Participate in the social compliance & process audit programs.
  • Track and update the status of the findings observed during the social and process audit
  • Filing and maintaining all the clients and third party Audit questionnaires.
  • Prepare the Operational Manuals.
  • Update all the policy and procedures.
  • Responsible to maintain and update all the documents related Compliance and Client Program
  • Handling all the welfare Activities, External Programs and the Meetings & handling all the employee and executive related grievance issues.

Feb. 2016 – Mar. 2016
Keeblerhaven, North Carolina
HR Assistant, Weissnat-Beahan

  • Handling Recruitment and selection Process
  • Handled Personal files and Database of the employees
  • Handling Leave and Attendance system
  • handling grievance of employees.
  • Handling the insurance of the employees 
  • handling the EPF / ETF payments of the employees
  • Preparing reports for the Salary 

Aug. 2014 – Sep. 2014
Luettaborough, Alaska
Human Resource Trainee, Morar and Sons

  • Training and Development 
  • Recruitment and Selection 
  • Employee Relation 
  • Leave and Attendance
  • Personal file Handling
  • Salary and Benefit 

Education

Sep. 2016
Professional Qualification in Human Resource Management (PQHRM): Human resources Management

  • East Gleason – North Ramonmouth, Ohio

Apr. 2013
Certificate Course in Human Resource Management (CCHRM): Human resources Management

  • Kling University – Port Lenard, North Dakota

Jan. 2013
Foundation Course in Human Resource Management (FCHRM): Human resources Management

  • Western North Dakota Academy – Haagland, Utah

Languages

English
Fluent

Sinhala
Native speaker

Hindi
Conversational

Skills

Leadership Skills
Experienced

Teamwork
Experienced

Ability to perform under pressure.
Experienced

MS Office
Experienced

Accomplishments

Refereese

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Analytical, results-driven professional and charismatic expert in the areas of business compliance and business development working specifically to smoother companies and business registration. Energetic, innovative and forward-thinking executive proficient in the areas of business development, relationship management, and revenue generation.  Actively seeking for a better career advancement. 

Employment history

Executive (Gred 50), Gleichner-Bashirian. Schuppestad, Colorado
Jun. 2017 – Present
  • Focal person for registering company ended with number 7.
  • Verification of MyCOID Aplications.
  • Verification of prescribed forms, Annual Return and Audited Financial Statement plus ensuring compliance to the related format.
  • Keep records of assigned cases, and prepare required reports for court orders.
  • Verification of Express Filling documents before client charter ends.
  • Preparing Internal Memo and paper works to rectify registration issues. 
  • Meeting Company Secretaries / Clients on daily basis in regards of documentation and registration issues.
  • Attending Projects meeting to  provide operation insight.
  • Lead Officer for Registration Services Counter.
  • Issuing compound to non-compliance companies.
  • Handling In-bound calls to educate clients in accordance Companies Act 2016, Companies Act 1965 and SSM Practice Notes. 
  • Master Of Ceremony for Registration Services Division events.
  • Committee for SSM Bid/Tender Meeting. 
  • Any other matters as per instruct by management.

Human Resource & Administrative Executive, Schroeder Group. North Shonhaven, North Dakota
May. 2015 – Jun. 2015
Human Resources
  • Handling end to end recruitment process.
  • Interviewing candidate via phone and face to face session. 
  • Administering staff confirmation through use of appraisal forms
  • Tracking and process staff leaves.
  • Handling staff orientation and resignation process. 
  • Administering Project Office policy 
  • Administer Project Office staff welfare & Time Management.
  • Liaising with Insurance broker/agent on medical claims issues. 
  • Supporting Headquarters HR matters when needed. 
 
Administration  
  • Preparing internal/external proposal and letters.
  • Managing Purchase Order and all related documents.  
  • Managing Project & Site Office general inventories.
  • Managing company asset for project office staff. 
  • Supervising all non-executive staff.
  • Liaising with building management regarding tenancy. 
 
Project Services 
  • Managing project and site office readiness prior to staff mobilization. 
  • Maintaining close rapport and interfacing with client, contractors, subcontractors and vendor.
  • Administer project needs to ensure it align with contract requirements.  
  • Managing project event, workshop, and celebrations.
  • Providing internal support for Project Management Team to ensure project smoothness.
  • Any other matters as per instruct by management. 

Assistant Manager (E41), Schinner, Hand and Ledner. Florrieton, Illinois
May. 2014 – Jul. 2014
  • Handling application for formal and informal visits to MATRADE which include presentation, briefing and tour to MEEC. 
  • Assisting in planning and executing upcoming program like MIHAS and INTRADE.  
  • Assisting in preparing MATRADE Annual Report 2013.
  • Attending Ad-hoc meeting that involving CCU/BPU.
  • Usherette for MATRADE formal and informal programme. 
  • Assisting in planning, organizing and follow up for BOD meetings. 
  • Drafting press release for pre, on-going and post event. 
  • Uploading and updating news regarding MATRADE into MATRADE portal. 
  • Others matters that related to PR and as per instruct by Management. 

Trainee Officer (Practical), Marquardt and Sons. New Corlissside, New Mexico
Sep. 2013 – Oct. 2013
  HR Division (Training & Development Unit)
  • Assisting assistant director to update the filing system.
  • Joined and assigned as Master of Ceremony (MC)for several occasion.
  • Preparing all the required notes for upcoming program.
  • Supporting officer for external program.
 
 
MTPN Division (WTO unit)
  • Assisting assistant directors in doing critical analysis on Malaysia economy based on Central Bank statement and MITI report.
  • Drafting Government Report for trade performance 2013 (First Part)
  • Assisting in preparing the sixth Malaysia Trade Review Policy (Chapter 1)
  • Assisting in divisional administrative task and other matters as per instruct by management. 

In House Tour Guide, Grant, Anderson and Padberg. South Georgeborough, West Virginia
Jun. 2013 – Aug. 2013
  • Part time job
  • Resolve any problems with itineraries, service, or accommodations.
  • Guiding and arranging a free tour for tourist/visitors.
  • Explaining and making tour interesting by using own presentation style and technique.
  • Communicating with visitor with few languages and dialects 
  • Handle optional workshop for visitor (School of Hard Knock) 

Customer Service Officer, Torphy and Sons. Christianefurt, Delaware
Jan. 2010 – Apr. 2010
  •  Arranging an interview session for selected candidates. 
  • Promote ManagementTrainee Programmes sponsored by MDEC via phone.
  • Promote Management Trainee Programmes during local career fairs.
  • Updating superior via monthly report regarding the target.
  • Any other matters as per instruct by management.

Education

Northern Weber College, Kochmouth, Minnesota
Bachelor of International Business Management with Honours, International Business, Feb. 2014

Eastern Alabama University, Klockohaven, New Mexico
Sijil Tinggi Pelajaran Malaysia, Kemanusiaan, Sep. 2009

Skills

Communication

Marketing

Negotiation

Presentation

Project Management

Management

Microsoft Office

Decision Making

Customer Service

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Revenue-driven sales and marketing professional with 2+ years experience as an content marketing specialist.  In-depth knowledge of search engine optimization, HTML, WordPress, and social media.  Dedicated to assisting large, global organizations in creating and executing marketing strategies to drive brand awareness and business growth.

Employment history

Digital Marketing Executive, Bauch-Waelchi. Pennieland, Colorado
May. 2018 – Present
  • Formulate, direct and coordinate marketing activities and policies to promote products and services, working with advertising and promotion managers.
  • Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
  • Develop pricing strategies, balancing firm objectives and customer satisfaction.
  • Compile lists describing product or service offerings.
  • led whole digital marketing( Run 200+ Campaigns )

Junior Executive, Wisozk Inc. Hagenesstad, Ohio
Jul. 2017 – Sep. 2017
  • I developed an back end algorithm of An android Application which is still  4.5 star rated in play sore. Name is “Thamao” 
  • Coordinated with systems partners to finalize designs and confirm requirements.
  • Provided documentation on start-up, shut down and first level troubleshooting of processes to help desk staff.

Education

O'Keefe College, Faystad, North Dakota
BBA, Marketing, Accounting, Present

Littel University, Jastfurt, Florida
High School Diploma, Business Studies, Aug. 2016

Skills

Digital Marketing

Facebook Marketing

Google Ads

Wordpress, Shopify

Design Knowledge

SEO

c82e22a8-a740-4922-b433-9477eacf2e6b

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I am currently researching in the field of Materials Science under the guidance of Professor Sujeet Kumar Sinha. I am researching on the use of Kevlar and Gum Acacia in SU-8, and check it’s mechanical and tribological properties and it’s biocompatibility.
I have high interest in Research particularly in this field and sub-field-Hip and Joint Prostheses.

Employment history

Executive, Schmitt, Rippin and Price. Mitchellberg, North Dakota
Jun. 2018 – Present
As an NSS executive, one has to manage several responsibilities, including managing some projects in one or all of the domains: Health, Education, Environment and Society; in which NSS works. I have personally been involved in Munirka Teaching Project and Old Age Home Project and Collection Drives.
I have been awarded the  Best NSS Volunteer for the year, 2018 for my effective contribution to the society, particularly in the domain of Education. 

Volunteer, Christiansen, Koch and Wolff. North Julio, Minnesota
Feb. 2018 – Mar. 2018
I was involved in Training and Placement Cell, IIT Delhi. My main task was to pitch several companies, so that they recruit the undergraduate students of our Institute for the Summer Training Period of 2018. 
I have been awarded a certificate for my significant contribution to the Cell.

Education

Kunde College, East Ron, South Carolina
Bachelor of Science, Mechanical Engineering, Present

South Lehner College, New Petronila, New Jersey
Bachelor of Arts, Bharatanatyam, May. 2016

Skills

C++

Matlab

HTML

Mechanical Engineering Drawing

Bharatanatyam

Discrete Mathematics

d1ec1077-6af4-4154-a404-88c7cf368f69

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Visionary, results-driven professional equipped with an MBA and expertise in the areas of business development, financial performance, strategic planning, marketing, and multi-unit operations management.  Proven leader with a solid reputation and extensive experience in a wide-range of industries.  Strong ability to utilize a wide-range of transferable skills and knowledge to consistently exceed expectations.  Dedicated to driving and improving operational excellence and successfully guide organizations including start-ups and small businesses through launch and continuous development.

Employment history

Executive, Keeling, Leuschke and Zboncak. Port Emanueltown, California
Jan. 2018 – Feb. 2018
  • Client Retention 
  • Authorizing the declined payments
  • Regulating Sales-Chargeback ratio

Executive, Fritsch, Hilpert and Langosh. Altenwerthhaven, Maryland
Oct. 2017 – Nov. 2017
  • Handling Billing queries of US customers.
  • Up-selling various Sprint products.
  • Maintaining relations with Premium Clients.
  • Providing Technical assistance

Marketing Intern, Bartell Group. Port Paulinebury, Rhode Island
Jun. 2016 – Jul. 2016
  • Client Meetings
  • Generating Leads by maintaining Client Relation (BHEL, L&T, General Electric etc.)
  • Increasing Online Presence
  • Tender searching
  • Identifying Target Market
  • Bulk E-mailing via ZOHO Mail

Education

Northern South Dakota University, Kertzmannborough, New Mexico
MBA, Marketing & HR, Aug. 2017

Northern Idaho University, New Donaldchester, Nevada
Master of Arts, Public Administration, Sep. 2015

Skills

Teamwork

Client Handling

Microsoft Excel

Public Speaking

Sales

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Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

To work towards total satisfaction of the employers by result oriented high performance through team working, innovation and dedication and strive towards continuous improvement of my own skills. i can to work with full of perfection and efficiency  for excellent results.i will be very glad to work with your organisation.

Employment history

Jul. 2019 – Present
East Spencer, Tennessee
EXECUTIVE(OPERATIONS), Brekke-Tillman

I AM WORKING IN FUTURE CONSUMER LTD.AS EXECUTIVE (OPERATIONS) RELATED TO WAREHOUSING AND STORE BUSINESS.I AM MANAGING ALL OPERATION ,SUPPLY CHAINS,MIS,PURCHASING(AS PER REQUIREMENT .I AM RESPONSIBLE FOR ALL DC OPERATIONS ,LIKE INVENTORY MANAGEMENT,STOCK&SYSTEM HYGIENE,INWARD OUTWARD .I AM HANDLING 32 PERSONS  TEAM HERE INCLUDING OFF ROLL AND ON ROLL EMPLOYEE. 
  • Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials.
  • Interview, select, and train warehouse and supervisory personnel.
  • Plan, develop, or implement warehouse safety and security programs and activities.
  • Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
  • Issue shipping instructions and provide routing information to ensure that delivery times and locations are coordinated.
  • Confer with department heads to coordinate warehouse activities, such as production, sales, records control, or purchasing.
  • Inspect physical conditions of warehouses, vehicle fleets, or equipment and order testing, maintenance, repairs, or replacements.
  • Schedule or monitor air or surface pickup, delivery, or distribution of products or materials.
  • Respond to customers’ or shippers’ questions and complaints regarding storage and distribution services.
  • Evaluate freight or inventory costs associated with transit times to ensure that costs are appropriate.
  • Advise sales and billing departments of transportation charges for customers’ accounts.
  • Track and trace goods while they are en route to their destinations, expediting orders when necessary.).

Oct. 2017 – Nov. 2017
Port Soontown, Wyoming
SENIOR ASSOCIATE, Schultz, Kovacek and Fay

I WORKED HERE AS SENIOR ASSOCIATE .I WORKED FOR US BASED CLIENT FOR DIFFERENT COMPANY TO SOLVE THEIR ISSUE RELATED TO COMPANY.ITS BASICALLY A CUSTOMER SERVICE COMPANY FOR US BASED CUSTOMER.

Education

Jan. 2014
ENGINEERING(B.TECH): ELECTRONICS &COMMUNICATION ENGINEERING

  • Eastern Farrell – Jamaburgh, Kentucky

Sep. 2008
12TH STANDARD: MATHS,SCIENECE

  • South Wunsch – Cronafurt, Kentucky

Oct. 2006
10TH STANDARD: COMMON

  • Southern Tillman – Gradyhaven, Arizona

Skills

SAP HANA

MIS

CUSTOMER SERVICE

CUSTOMER RELATIONSHIP MANAGEMENT

SUPPLY CHAIN MANAGEMENT

CUSTOMER SERVICE OPERATIONS

WAREHOUSE OPERATIONS

INVENTORY MANAGEMENT

WARE HOUSE MANAGEMENT

MS EXCEL

executive

  • preparing waybills for our client 
  • maintained and updating statutory forms and form 16 related works.

executive

  • Updating the clients about the current market conditions to help them make informed decisions.
  •  Understanding and being updated on the developments in retirement industry, client profile, markets, Calculations, internal methods of operations in the debt markets.
  •   Frequent client meetings with key decision makers involved in the investments of the trust across the hierarchy to generate business in Debt public and private placements.
  •  Conducting various knowledge Workshops (including presentations & seminars) before the board of trustees managing the investments.Maintaining good rapport with the clients by communicating frequently.

sr. executive (admin)

  •   Performed various secretarial/clerical duties such as documenting, mailing, and organizing filing system.
  •  Sorted and distributed incoming communication data, including letters and emails.
  •  Interacted with organizational staff, executives on a daily basis.
  • Ensure that each employee accomplish their tasks on time.
  •  Organized the scheduling of meetings, conferences and events, distributed minutes for them.
  •  Created flow charts of various processes for corporate executives.

executive

  • Determine method of shipment after approval from consignee and prepare bills of lading & invoices.
  • Coordinate  activities  in packing and shipping merchandise.
  • Shipping information filing through website to carrier & to forwarders.
  • Filing VGM & Form 13 through portal.
  • Export documentation

executive

  • Managing color stone baggings details PO# wise.
  • Managing SKU’s details(Metal purity, Weight, Setting type, Stone size).
  • PO# wise production planning for on time shipment.
  • Handling Jewels ERP. 

sr. executive ( business center )

  •  Device sales targets
  •  Customer satisfaction and resolve their device concerns
  •  Look after the all business center operations.                
  •  Facilitate the customer in best manner.

junior executive

  • Undertaking Business Inquiries (Leasing / Mortgage / FD / Other Loans)
  • Editor at LB Finance Facebook Page effective from 27th October 2018
  • Customer Complaints Handling
  • Make the Feedback Report
  • Make the Daily Inquiries Sheet & Complaints Sheet
  • Taking Inbound & Outbound Calls 
  • Tamil Translations

executive/administrative manager

  • 2009 – 2015: General manual labor.
  • Develop manual labor skills and social skills through the experience of being at the bottom of a hierarchy within a “blue-collar” field.
  • Monthly/quarterly HR report submission for finance department & Bollore Logistics Asia Pacific Regional Office.
  • Foreign workers and expatriates management. 

executive, actuarial valuation

  • Produced quarterly and annual reporting on the basis of Embedded Value (EV) with increasing independence
  • Performed quarterly variance analysis on Persistency, Expense and Claims (PEC) to explain actuarial gains/losses, due to plan and assumption changes
  • Performed monthly modelled expense reporting to monitor growth of expense loading and business mix impact
  • Improves processes and creates efficiencies with report preparation, documentation, and transparency
  • Ensure quality results are delivered within timeline with minimal errors

executive

  • Prepare information and input for the salary budgets. Ensure compliance to the approved salary budget, give focus on pay for performance and salary benchmarks where available. Ensure adherence to corporate guideline on salary adjustments and promotions. Coordinate increments and promotions of all staff. 
  • Ensure appropriate communication at all staff levels, to conduct quarterly communication session with all branch & HQ. 
  • Integral part of employee/management team for CT-PAT & Sedex Audit.
  • Internship program, industry talk and participate with colleges & universities event.

executive

  • Listen to customer feedback and take survey regarding their purchase to ensure the satisfaction of the customers .
  • Ensuring compliance by providing proficient guidance of state and federal laws 
  • Evaluating, developing and executing all policies and procedures for all Divisions &  Branches. 
  • Creating and managing HR budget before submitting to Asia Pacific Regional Office. 

executive, human resources

  •  HR function which include compensation & benefits, employee relation, industrial relation and performance management.
  • To maintain and develop HR policies, ensuring compliance and to contribute the development of corporate HR policies.
  • Investigating and providing guidance on employee relations issues through progressive disciplinary process. 
  • Keep current with employment law and HR regulations to ensure regulatory compliance.
  • Counselling and mentoring employees and Management team to provide impartial determination to employee issues and to seek an effective resolution. 
  • Analyzing and modifying benefits to be cost effective for the company and the best coverage for employees.
  • Planning, developing and implementing compensation program for exempt and non-exempt employees.

executive

  • Responsible for Running Pre Migration and Post Migration Scripts.
  • Involved in Mock migration from existing version to higher version
  • Responsible for Data Extraction and Bulk Data Transfer Processes through SQLLOADER
  • Instrumental in coding and testing the system application using Oracle PL/SQL 
  • Prepared application documentation.
  • Tallying the GL balance report of the bank’s branch, making the required reverse entries and nullify the migration account. 
  • Uploaded all the signatures and checked the same.