• Processes loan payments and loan maintenance.
• Monitors/manages the coverage and payment of property owners’ insurance, taxes, private mortgage insurance and flood insurance.

• Requests, obtains and provides original collateral documents from the seller or its document custodian, to outside counsel in a timely manner.
• Maintains an accurate and detailed record of original collateral documents released to others.
• Researches the chain of title to identify any deficiencies in the assignment chain and offer solutions to cure.
• Monitors and ensures accuracy during the drafting, execution and recording of Deeds, Assignments, Allonges and Affidavits. 
• Provides detailed notes and status updates in systems of record to maintain a fluid record of events. 
• Uploads and index documents into digital imaging system and client sites.
• Ensures time frames and deadlines are met by monitoring resolution milestones. 

• Responsible for obtaining and retrieving documentation from several computer-based systems. 
• Utilises a computer-based file tracking system to process and issue reports in a timely manner.
• Reviewing, analysing documentation for accuracy and efficiency. 
• Troubleshooting various issues through researching previous documentation, as necessary. 
• Using a report template to generate a draft letter for clients and supervisors. 
• Finalizing certifications by making changes to drafts, merging information, printing the document, and sorting accordingly. 
• Providing status updates on assignments for weekly departmental reports. 

• Production of documents using MS Excel, MS Word and MS Power point as per Client’s Specification 
• As a Senior Document Specialist – The projects completed inan efficient manner and ensure to deliver the project with100% accuracy
• Involves providing high quality
• Responsible for processing, editing and formatting of documents in a variety of software and media
• Assigning the projects to the team members and lead them in an efficient manner and ensure to meet clients requirement
• Communicate with them and project coordinators for anyQC issues

• Worked as Customer support executive for 1 year in Imarque solutions.
• Promoted as Quality Analyst, 1 year experience in Imarque solutions.
• Worked as Document Specialist in for 2 years in Imarque solutions.
• I have worked as a Shift Lead and Shift Incharge inside the team and maintained good rapport with the Client. 

• Worked as Senior Document Specialist (Semi-Voice) in RR Donnelly. 
• We have three onsite clients, namely – London, New York and Washington, and will receive documentation jobs from the lawyers.
• Preparation of the documents in accordance with the formatting standards set by the clients.
• Using the advanced MS Office, the jobs will be processed within the time frame set by the clients. 
• To quality check the documents before the documents get delivered to the clients. 
• We work in Citrix platform. And, all the processed works will be sent to the client in the same platform or attached via email. 
• Handling of email and calls, with respect to the client needs and submission of all the jobs and querying. 

• Handled large amount of paperwork at a time and gathered all necessary paperwork from customer. 
• Scanned documentation and entered into the data base.
• Able to create, editing and formatting of documents primarily in Microsoft Office and Page Pro.
• Responsible for timely delivery of the error-free documents along with consistent formatting and layout

• Pan Card Document Verification: Validating customers personal details and ensure that documentation is up to date and prepare for next level of processes.
• Co-ordinate with concern Team leads for fixing meeting with the client.
• Image Processing: To ensure whether data’s converted into image for the process
• Maintaining Data’s which needs to be approved by Zonal Head in daily basis