b8874ff5-5213-4df0-912c-ec9bc387f4ee
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
I am a bilingual Human Resources professional & Talent Manager with an MBA and 15+ years of verifiable success assisting global organizations in improving performance and achieving operational goals. Where others see problems, I see solutions. My colleagues appreciate my sound business acumen, strong communication skills as well as my ability to foster healthy business relationships with employees and management. I help employees engage and develop, while building stronger and happier teams based on integrity and mutual respect. At BCG I was asked, “How did you become ‘Best OC worldwide’ three years in a row?” My answer was simple: I am a people-person, I know my employees very well, and I love my job.
Employment history
Director of Human Resources, Renner LLC. Champlinmouth, Minnesota
Aug. 2018 – Present
- Recruitment of skilled professionals for multilingual communication projects, establish and foster strong business relationships.
- Continually refine processes, leverage technology, insert creativity and innovation to improve the company’s efficiency and effectiveness; ability to influence business partners.
"Office Coordinator" / Head of Operations (HR/Finance/Facility), Kiehn-Lind. Shieldsshire, Arkansas
Mar. 2012 – Dec. 2014
- HR, Finance & Facility Manager, team of 30+ direct reports, HRBP for 200+ employees, 4M€ annual budget allocation and cost controlling; Head of Office Relocation Project, responsible for 4.2M€ budget.
- Served as BCG culture ambassador in Berlin by building and maintaining relationships with all German & Austrian offices, providing empowerment and logistical expertise to lead and execute innovative local and global events and programs that drove employee engagement (e.g. Spring Running Dinner, Summer Party, Fall Outing, Gala-Christmas Party)
- Managed office space planning and coordinated move logistics. Ensured all new hires were set up appropriately and alumni had a smooth transition.
- Worked in tandem with the front desk staff, day porters, food catering teams, and building engineers, managed vendors and made sure the office wass fun, productive, efficient.
HR Project & Change Manager/Team Leader, Schumm Inc. Ornbury, Georgia
Jun. 2008 – Nov. 2009
- Directed, planned, and implemented policies and work processes to streamline the European HR training and development landscape of all BASF subsidiaries to maximize returns on investments; centralized work flows, and increased productivity, using PMP methods.
- After project phase, hiring manager of the new international Berlin HR Training Management team, then fulfilled all duties of a Team Leader with 20+ direct reports, including annual feedback process and employee development.
MBA Internship, Stoltenberg, Friesen and Littel. North Hyman, North Carolina
May. 2004 – Jun. 2004
- Planned and conducted study of work problems and procedures, such as organizational change, communications, information flow, integrated production methods, inventory control, and cost analysis.
Education
North Langosh University, Turnermouth, Georgia
German Diploma (MBA equivalent, 5 year program), Business Administration, Dec. 2005
Languages
English
German
French
Skills & References
HR Management (participated in various trainings, similar to U.S. SHRM-SCP)
HR Business Partner (200+ employees)
Project Management (PMP trainings)
German & EU Labor Law (able to quickly learn and integrate new laws & regulations)
Strong Analytical Skills
MS Office Suite, SAP HR, Workday
Apple & Samsung Apps (I-phone & Samsung phone user)
For additional skills, please also see my LinkedIn profile: www.linkedin.com/in/marinacarter/
Former supervisors/reference call contacts: Dr. Torsten Kurth, Senior Partner & Managing Director BCG, +49 170 334 1185 / Dr. Daniel Stelter, Executive Committee BCG, +49 170 334 1177 / Amadeus Petzke, Associate Director and Leader BCG Pricing Enablement Center, +49 170 334 1194
79602756-54e3-4c7f-8ddf-c9079db7aa14
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
I am a bilingual Senior Human Resources professional with an MBA and over 20 years of verifiable success assisting global organizations in improving performance and achieving operational goals. Where others see problems, I see solutions. My colleagues appreciate my sound business acumen, strong communication skills as well as my ability to foster healthy business relationships with employees and management. I help employees engage and develop, while building stronger and happier teams based on integrity and mutual respect. At BCG I was asked, “How did you become ‘Best HR manager worldwide’ three years in a row?” My answer was simple: I am a people-person, and I love my job.
Employment history
Director of Human Resources, Kovacek Inc. Watsicafort, Arizona
May. 2019 – Present
- Recruitment of skilled professionals for multilingual communication projects, set up contracts by applying labor laws and regulations.
- Project Management, establishing and tracking KPIs; set goals and deadlines; build and maintain strong employee relationships.
Head of Operations, Gleichner-Davis. Renatemouth, Tennessee
Oct. 2013 – Mar. 2014
- Senior HR & Finance Manager, team of 30+ direct reports; HRBP for 200+ employees, Hiring Manager, 4M€ annual budget allocation and cost controlling;
Head of Office Relocation Project, responsible for 4.2M€ budget. - Year-round feedback process, talent management, organizational development, employee relations, bonus payments, special benefits, promotions, terminations, foster alumni network.
- Train employees and managers on HR topics: Coach organizational practices, processes, and values; resolve complex employee relations issues; guide through discipline and performance improvement procedures.
- Analyze key HR metrics, identify areas of opportunity, assist in develop related action plans; act as a model of the organization’s core values; work on HR related projects for the improvement of the organization, with in-depth knowledge of legal requirements related to day-to-day management; reduce legal risks and ensure regulatory compliance.
HR Project & Change Manager/Team Leader, Hackett Inc. North Selena, South Carolina
Apr. 2008 – Sep. 2009
- Direct, plan, and implement policies and work processes to streamline the European HR training and development landscape of all BASF subsidiaries to maximize returns on investments, centralize work flows, and increase productivity, using PMP methods.
- After project phase, hire & manage new international Berlin HR Training Management team, fulfill all duties of a Team Leader with 20+ direct reports, including annual feedback process and employee development.
MBA Internship, Pfannerstill-Lueilwitz. McKenzieburgh, Tennessee
May. 2004 – Jul. 2004
- Supply Chain Management & Product Marketing tasks.
Education
West Medhurst, Port Valentinefurt, Louisiana
German Diploma (MBA equivalent, 5 year program), Business Administration, Apr. 2005
Languages
English
German
French
Skills & References
Apple & Samsung Apps (I-phone & Samsung phone user)
MS Office Suite, SAP HR, Workday
HR Management (participated in various trainings, similar to U.S. SHRM-SCP)
Project Management (PMP trainings)
HR Business Partner (200+ employees)
Strong Analytical Skills
German & EU Labor Law (able to quickly learn and integrate new laws & regulations)
For additional skills, please also see my LinkedIn profile: www.linkedin.com/in/marinacarter/
Former supervisors/reference call contacts: Dr. Torsten Kurth, Senior Partner & Managing Director BCG, +49 170 334 1185 / Dr. Daniel Stelter, Executive Committee BCG, +49 170 334 1177 / Amadeus Petzke, Associate Director and Leader BCG Pricing Enablement Center, +49 170 334 1194
director of human resources, italy&spain
- Configuration of HR Management System on cloud for the cluster ,
- Implementation of quality control programs and on going training and coaching resulting in documented improvement in guest satisfaction
- Leading Quality Assurance average score of the Cluster in the last 5 years range between 90,50-93,00% – Revinate score : 4.68 for the cluster – Net Promoter Score: 93%
- Obtained and managed government and EU funds for training programmes worth up to 15% of divisional budget.
- Developed and implemented performance appraisal coaching programme which has produced performance improvement.
- Developed and managed training programmes to improve soft skills and hard skills of Line Management and Line staff. Acted as trainer for formative events for Senior and Line Management on “soft skills”.
- Developed special projects such as Regional High School for Development to train future staff.
director of human resources
- Recruitment of skilled professionals for multilingual communication projects, set up contracts by applying labor laws and regulations.
- Project Management, establishing and tracking KPIs; set goals and deadlines; build and maintain strong employee relationships.
- Maintained and update human resources documents, such as organizational charts, employee handbooks or directories, or performance evaluation forms.
- Selected qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
director of human resources
- I wrote schedules for floor staff and managed call ins. I was on call 24/7
- I tracked employee call-ins, tardiness,vaccines, license verifications
- I did payroll for 90 employees.
- I managed DHS staffing forms.
- I was also the Case Manager for the building, updating HMO’s on patient progress.
director of human resources
- Solicit and recruit employees using advertising, Human Resource websites, personal encounters and internal referrals.
- Interview, screen and test all applicants.
- Hire, perform orientation, in-services, and ongoing training in conjunction with the Director of Client Care.
- Maintain documentation of associate work record in ClearCare Online System, Human Resource Database and Filing Sytem.
- Ensure current and complete personnel records for all homecare associates in compliance with state licensure requirements.
- Monitor labor law enviorment and ensure all personnel actions including, but not limited to, hiring, discipline and payroll are in compliance with state and federal labor laws and rules.
- Ensure all employees receive a written and verbal annual review.
director of human resources
- Managed and directed the day to day operations of the Human Resources Office to include, Recruitment, Health Benefits, Timekeeping, Payroll, Disciplinary Actions, and Testified at the Office of Administrative Hearings as needed.
- Chaired the Division’s Risk Management Committee.
- Interpreted personnel policy and procedures.
- Counseled or aid family members to assist them in understanding, dealing with, or supporting the client or patient.
- Prepared or review specifications or orders for the purchase of safety equipment, ensuring that proper features are present and that items conform to health and safety standards.
- Maintained current knowledge of Equal Employment Opportunity (EEO) and affirmative action guidelines and laws, such as the Americans with Disabilities Act (ADA).
- Scheduled or conduct new employee orientations.