75b80018-926f-4702-bf60-4a863068f791

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Positive, hardworking, hands-on leader with 3+ years’ experience managing restaurant operations at high-end establishments.  Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality.  Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.

Employment history

Director of Food and Beverage, Gulgowski, Krajcik and Barton. West Bradford, Arkansas
May. 2019 – Present
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Greet guests, escort them to their seats, and present them with menus and wine lists.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Count money and make bank deposits.
  • Investigate and resolve complaints regarding food quality, service, or accommodations.
  • Coordinate assignments of cooking personnel to ensure economical use of food and timely preparation.
  • Monitor budgets and payroll records, and review financial transactions to ensure that expenditures are authorized and budgeted.
  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Schedule staff hours and assign duties.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.
  • Establish standards for personnel performance and customer service.

Outlet Manager, Little and Sons. Lake Reedchester, Massachusetts
Oct. 2014 – Sep. 2015
  • Plan menus and food utilization based on anticipated number of guests, nutritional value, palatability, popularity, and costs.
  • Schedule use of facilities or catering services for events such as banquets or receptions, and negotiate details of arrangements with clients.
  • Keep records required by government agencies regarding sanitation, and food subsidies when appropriate.
  • Organize and direct worker training programs, resolve personnel problems, hire new staff, and evaluate employee performance in dining and lodging facilities.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Order and purchase equipment and supplies.
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Estimate food, liquor, wine, and other beverage consumption to anticipate amounts to be purchased or requisitioned.
  • Assess staffing needs, and recruit staff using methods such as newspaper advertisements or attendance at job fairs.
  • Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal and pest control.
  • Record the number, type, and cost of items sold to determine which items may be unpopular or less profitable.
  • Take dining reservations.

Education

South Funk College, Bauchbury, New Hampshire
certified infood and beverage, Food and Beverage, Jan. 2004

Eastern Mississippi University, Nadermouth, New Jersey
High School Diploma, Business, Nov. 2003

Skills

service oriented
Expert

natrual leader
Expert

conflict resolution
Experienced

food service background
Expert

POS system operation
Experienced

Passion for customer satisfaction
Expert

0b05243c-01f7-48fc-81a5-55818211da49

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Positive, hardworking, hands-on leader with 10+ years’ experience managing restaurant operations at high-end establishments.  Adept at leading both back of house and front of house employees ensuring the highest standards of customer service and food quality.  Expert in the areas of scheduling, inventory management, food, labor, and supply costing, and food safety policies and guidelines.

Employment history

May. 2019 – Present
Dottyville, Michigan
Director of Food and Beverage, Sipes and Sons

269 rooms | 8 F&B outlets | 110 Food & Beverage employees | 
Indoor and outdoor Event space up to 17360 sqft

Jun. 2018 – Sep. 2018
Hesselside, Oregon
Food and Beverage Manager, Wintheiser, Altenwerth and Weissnat

Directed high-volume Food and Beverage operations with double digit growth in revenue. Experienced in managing within budget guidelines, maintaining an effective flow of Food & Beverage P&L and developing a strong team attitude among employees and creating strong internal pipeline with 53% internal management positions filled.

Feb. 2015 – Oct. 2015
Port Minnieburgh, Utah
Restaurant Manager – Director of Events, Pagac and Sons

Restaurant Manager      – ALBA & BAR UNO        – June 2014 to June 2015
Beverage Manager         – in-charge of 4 Outlets – July 2015  to June 2016
Director of Restaurants – 8 Outlets                       – July 2016 to March 2017
Director of Events Banquet Operations               – April 2017 to July 2017

Feb. 2013 – Nov. 2013
Westonbury, Alabama
Assistant Manager – Restaurant Manager, Bradtke, Toy and Kirlin

Restaurant Manager      – Dilli32                             – Nov 2013 to May 2014
Assistant Manager         – Bars                                – Oct 2012  to Oct 2013

Jan. 2011 – May. 2012
New Richelle, Washington
Management trainee- Assistant Manager, Littel-Kihn

Assistant Manager  – Coffee Shop & Night club – April 2011 to Sept 2012
Management trainee – June 2009 to March 2011

Education

Jul. 2010
Bachelor of Science: Hotel Management

  • Considine Institute – Staceyshire, Kentucky

Skills

Leadership and Team building

Problem-Solving Skills

F&B revamp strategies and implementations

Customer-Service