21b95855-79b1-463c-b121-ce5b5f1a3e2d

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Senior-level Non-Profit Direct Support Professional with 6+ years of public service experience within the state of Illinois.  Skillful at providing leadership to organizations consistent with the direction of the vision and mission.  Visionary professional dedicated to driving growth and development of social service programs.

Employment history

Jul. 2017 – Apr. 2018
Port Summer, Montana
Direct Support Professional (DSP), Dibbert Inc

  Six years of experience with providing direct care to individuals with intellectual, developmental, and mental disabilities. 
  • Held leadership roles working within my day program to help improve, enrich, and respect the lives of over 75 individuals. 
  • Prepared and maintained records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Safely transported clients to locations outside the program on outings, using a motor vehicle.
  • Physically and verbally interacted with individuals throughout my work day. 
  • Demonstrated the ability to communicate both in verbal and non-verbal (communication boards, sign language,picture schedules, etc.) formats. 
  • Advocate and ally for persons served daily. 
  • Worked within a team setting but also worked independently with no oversight. 
  • Led activities that developed emotional and social growth. 

Oct. 2010 – May. 2012
Blockside, California
Customer Service Representative, Dietrich, Bernier and Swift

  • Answered an average of 10 calls per day by addressing customer inquiries, solving problems, and providing new product information. 
  • Directed calls to the appropriate departments of customers interest. 
  • Solicit sales of new or additional services or products.
  • Politely greeted and assisted customers in store. 
  • Recipient of multiple positive reviews acknowledging dedication to excellent customer service. 

Education

Jan. 2008
High School Diploma: General Studies

  • Western Connecticut Institute – Lake Paulitaport, Pennsylvania

Skills

Time Management
Expert

Leadership
Expert

DSP Certified
Expert

Microsoft Office
Experienced

CPI Training
Skillful

First Aid/CPR Certified
Experienced

957000c3-242c-454c-b96e-db8f86f987c6

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Friendly, detail oriented, reliable Direct Support Professional with 6 years of experience providing high-levels of service to Consumers within the Duluth area.  Extensive experience with bathing(personal hygiene), cooking, cleaning, and hoyering.  Detail-oriented professional dedicated to easing stressors and implementing a solid, work-life balance.

Employment history

Mar. 2019 – Present
Port Arnulfofort, Minnesota
Direct Support Professional, Robel, Watsica and Howe

  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Provide clients with communication assistance, typing their correspondence or obtaining information for them.

Nov. 2010 – Dec. 2010
Borerstad, Iowa
Customer Service, Harber-Heller

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Assist customers by providing information and resolving their complaints.
  • Greet customers entering establishments.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Assist with duties in other areas of the store, such as monitoring fitting rooms or bagging and carrying out customers’ items.
  • Stock shelves, and mark prices on shelves and items.

Jan. 2006 – Apr. 2009
New Joaquinborough, New Hampshire
Customer Service, Roob, Spinka and Marquardt

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Solicit sales of new or additional services or products.

Education

Oct. 2001
Associate of Applied Science: Culinary Arts

  • Southern Abernathy – Darcimouth, California

Skills

Computer
Skillful

Problem Solving
Skillful

Time Managemant
Skillful

Teamwork
Skillful

592c153a-cb54-4c1c-b13c-ac8f5522840e

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I am a young woman who is driven in life and have a passion for helping people however I can. In all my years of working, I always give my very best and work with my co-workers as a team to give our residents the optimal care they deserve. Five plus years of experience working as Certified Nursing Assistant and Direct Support Professional supervising and monitoring both the young and older adults preparing and organizing meals/snacks and developing schedules/routines ensuring physical activity, rest, and playtime. It is always pleasure to bring along my skills and work ethics wherever I find myself in life. 

Employment history

Jan. 2017 – Present
South Chun, Mississippi
Direct Support Professional, Bauch Inc

As a Direct Support Professionals, my role is to provide supervision and guidance for residents during skills building activities, develop and implement individual treatment plans for my residents, assist with daily living activities, including preparing meals and assisting with personal hygiene. Develop a rapport with residents and cultivate a safe and supportive relationship. Update resident case notes on a daily basis.
Ensuring an appropriate staff-to-client ratio at all times.

Jul. 2017 – Present
Felicashire, Virginia
Certified Nursing Assistant, Carter, Romaguera and Berge

As a certified nursing assistant’s (CNA),  my role is to provide basic care to residents, as well as assist them in daily activities they might have trouble with on their own, such as bathing, serve meals and helping them eat. Another part of the job is taking vital signs, 
 re-positioning  patients who are bedridden, collecting information about conditions and treatment plans from caregivers, nurses and doctors, providing and empty bedpans, Lift patients into beds, wheelchairs, exam tables, etc., answering patient calls, examining  patients for bruises, blood in urine or other injuries/wounds, clean and sanitize patient areas, changing bed sheets and restock rooms with necessary supplies. This best part of the being a CNA, is showing compassion and love to these patients and respecting their home. 

Education

Present
Nursing Program

  • The Boehm University – New Delberttown, Texas

Jul. 2014
Pre Nursing

  • Jacobs University – Mosheborough, North Dakota

Aug. 2011
Pre Nursing

  • West Jaskolski – Lake Ettie, Arkansas

Skills

The ability to relate to others and work as a team
Skillful

Strong communication skills
Experienced

High integrity and honesty
Skillful

Patience with others
Skillful

Active listening skills
Experienced

Knowing how and when to show empathy

89e5f996-2b08-4e60-b074-da15f461613a

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Been working with mental health for the past two years. Working at Sunday River prior for 14 years, I gained experience with how to talk to people, and how to supervise them. Dedicated to getting to know my clients and making sure they have a better quality of life, and to meet their needs. 

I am passionate and looking for a position that will assist me in gaining more experience in this field. 

Employment history

Direct Support Professional, Gleason, Kilback and Breitenberg. New Bartonborough, Colorado
Feb. 2020 – Present
  • Administer meds, order meds, pick up from pharm.
  • Conduct lifts and transfers manually 
  • Maintain cleanliness of home, housekeeping tasks 
  • Communicate with non verbal clients
  • Bathe, dress, and assist with hygiene 
  • Transport clients when needed, medical appointments, etc
  • Complete Mainecare documentation
  • Cook and prep meals 
  • Redirect inappropriate behaviors 

Supervisor, O'Reilly, Marvin and Grady. Kuhlmanstad, Rhode Island
Jan. 2004 – Jan. 2008
  • Supervised other employees, gave directions, etc
  • Paperwork, filing
  • Made schedules for employees
  • Customer service, assisting people with questions and concerns 
  • Making sure safety protocols were followed

Prep Cook, Batz-Berge. Bashirianberg, North Carolina
Nov. 2002 – Aug. 2004
  • Prepped food in advance, cooked breakfast, lunch, dinner
  • Customer service
  • Cash register, worked with cash, credit, checks 
  • Managed catering services 
  • Maintained cleanliness guidelines, etc

Education

Lubowitz University, West Ruebenton, Iowa
GED, Mar. 1983

Skills

CRMA
Experienced

FIRST AID/CPR
Expert

DSP
Expert

Safety Care
Expert

e5e5f9bf-754e-47b7-a126-54602ab2a2e7

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Knowledgeable and enthusiastic about cosmetic trends, looking forward to putting my skills to good use and providing great customer service to all customers. Dedicated, and focused. I strive to be the best i can be and i am a fast learner. Great working in a fast paced environment, clear communication skills, and clear headed in situations that take patients and time.

Employment history

Apr. 2018 – Present
Walkerstad, South Carolina
Direct Support Professional, Hoppe, Predovic and Veum

  • Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
  • Assisted clients with bathing, clothing, and feeding.
  • trained other caregivers to work with certain clients.
  • followed care plan, home regulations, and ensured safety practices  were consistently implemented.
  • preformed light house keeping duties including cleaning and meal preparation.  

Miguelside, Tennessee

stock/cashier/fitting room, Boehm-Hettinger

  • stocking shelves
  • unloading freight
  • dressing room attendant
  • cashier
  • answering phones
  • making sure bathrooms were clean

Apr. 2016 – May. 2016
Gerholdchester, Illinois
HCA/Med-Aid, Abshire, Kiehn and Osinski

  • Medication administration / documentation
  • light house keeping
  • feeding, bathing, clothing residents
  • i was in charge of 10 residents at one time while on shift
  • activities of daily living 

Education

Oct. 2011
High School Diploma

  • West Larson – Pourosshire, Maine

Skills

Customer service
Expert

Ability to work under pressure
Expert

Adaptability
Experienced

Time management
Expert

886282a2-318f-4347-8483-f89bd873d1f7

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

I am currently in college trying to obtain my teaching degree. I’m hoping to work with young children or special needs students. I have over two years experience working with Chrysalis clients i have been flexible with both my hours and the special requirements all my clients have needed over the years. Previous to this line of work i worked at a nursing home for two years and developed patience, communication skills, and compassion toward the people I care and tend to. 

Employment history

direct support professional, Von-Lubowitz. East Denverhaven, South Carolina
Jun. 2019 – Present
I have worked with a variety of clients over the years that i have been with Chrysalis. I’ve learned how to work with clients who have seizures, diabetes, who are non verbal, who are overly aggressive, overly sexual, and not socially appropriate. I know how to build great rapports with my clients and my coworkers. I am there everyday for the clients and i put them first and teach them how to become independent and strong people. I show everyone i work with great respect all while following all strict guidelines and keeping up with a daily cleaning routine. 

Cook/ Dietary Aide, Stracke-O'Kon. West Ledahaven, Vermont
Jul. 2016 – Oct. 2016
I worked in the kitchen as a Dietary Aide then over time was promoted and trained as a cook. While working as a dietary aide my job required i prepared special snacks for certain diets. I also had to make special drinks to comply with what a resident was able to drink. I helped the cook follow dietary orders and make sure there weren’t any possible allergic reactions to the residents. I would set up and clean the dinning area and was dishes. As a cook i Prepared meal tickets, prepped, and cooked the meals throughout the day. I made sure to comply with all special diets and with special request from the CNA’s and residents. I kept the kitchen a clean and safe environment. I made sure to turn the food puree or into M/S to follow all diet restrictions. Maintain and follow standard quality, safety, environmental and infection control policies and procedures.

Cashier/Cook, Jerde, Boehm and Heaney. South Geraldton, Texas
Aug. 2014 – Nov. 2014
I worked at McDonald’s as a cashier and cook. I worked Graves, days and evenings in the summer time. While in school i worked after 4 pm and on weekends. I came in when ever i was needed and even when i was short notice. I became flexible and learned how to work all stations. 

Education

South Missouri College, Kunzeton, Massachusetts
Transferred to USU Eastern, Early childhood development/ social work, Present

Southern Florida Institute, North Katerinebury, New Jersey
Certificate of dental assistant/ Certificate of dental radiology safety and technique, Dental, Aug. 2017

Abernathy Academy, North Augustine, Hawaii
High School Diploma, General, Oct. 2016

Skills

Time Management
Expert

Adaptability
Experienced

Work well with others
Expert

Communication
Experienced

Awards

d3c550ab-7de1-4a66-a246-5a079682016b

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Analytical, detail-oriented health care professional offering multiple years of success in roles as a patient advocate. Trained and became certified in American Red Cross CPR, American Red Cross First Aide and AED, and Mental Health First Aide. Dedicated to upholding  work guidelines, standards, and best practices.  Extensive experience evaluating clinical data, compiling reports for analysis, and developing successful care plans.  Dependable, focused leader with exceptional organization, communication, and relationship management skills.

Employment history

Sep. 2019 – Present
Marianburgh, Tennessee
Direct Support Professional, Berge and Sons

  • Provide supervision and guidance for residence during skills building activities
  • Develop and implement individual treatment plans for residents
  • Encourage individual skill development and work toward community integration
  • Follow all heath and safety protocol
  • Crisis intervention
  • Be a compassionate, patient, and encouraging professional at all times

Mar. 2016 – Jul. 2016
Steuberburgh, Mississippi
Clerk, Jacobi Group

  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions
  • Make copies of correspondence or other printed material
  • Schedule and confirm appointments for clients, customers, or supervisors

Feb. 2016 – May. 2016
Abernathyport, New Jersey
Volunteer/Community Involvement, Spencer, Fritsch and Hoppe

  • PTA committee
  • Managing fundraiser activities 
  • Making detailed schedules for multiple parties 
  • Resolving conflicts
  • Successful fundraising that generated a total over $40,000

Jan. 2012 – Sep. 2012
New Masako, New Hampshire
Homemaker/self employed, Jenkins, Streich and Robel

  • Profits and losses of the business 
  • Creating and maintaining budget
  • Managing multiple priorities 
  • Keeping financial statements
  • Filing annual reports

Feb. 1993 – May. 1995
Collinsmouth, Mississippi
Registered Nurse (RN), Franecki, Crist and Mraz

  • Monitor, record, and report symptoms or changes in patients’ conditions
  • Order, interpret, and evaluate diagnostic tests to identify and assess patient’s condition
  • Administer local, inhalation, intravenous, or other anesthetics.
  • Direct or supervise less-skilled nursing or healthcare personnel or supervise a particular unit
  • Consult and coordinate with healthcare team members to assess, plan, implement, or evaluate patient care plans

Education

Apr. 1990
Associate of Applied Science: Nursing

  • Southern North Dakota University – Port Rayville, New Hampshire

Skills

Facility with word processing spreadsheets data entry

Computer literacy

Maturity, integrity, and willingness to learn

Dependable and responsible contributor committed to excellence and success

Multi-tasking abilities

Attention to detail

Proven ability to build positive relationships with patients, family members, and co-workers

Ability to work under pressure

Good communication and interpersonal skills

Bi-Lingual in English and Polish

45572778-7107-4690-a4e9-83ae7541afb2

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

To the hiring team at UC Health, Cheyenne WY,

I am writing to apply for the Patient Access Representative position with UC Health. I am very personable with a friendly disposition putting patients at ease. My organizational skills are excellent and I am comfortable utilizing computers and technology. I have a firm understanding of the workings of a hospital and of its procedures. I have been complimented by my co-workers and patients for my abilities to resolve complex matters. It would be my pleasure to bring my skills, knowledge, and dedication to customer service to UC Health. 

I am quite confident that you will find my credentials and references to be in order. I would love the opportunity to further discuss my qualifications with you and welcome you to contact me at your earliest convenience at any time of day by phone or e-mail, to schedule an interview. I look forward to speaking with you soon and appreciate your consideration. 

Best,

Denise Otero, DSP

Education

Gleason University, West Fredchester, California
Sonography Degree, Sonography/Radiology, Present

North Wolf Academy, Koelpinland, Louisiana
High School Diploma, Feb. 2015

Employment history

Direct Support Professional, Brekke, Hamill and Reichert. Mertzland, Alabama
May. 2018 – Present
  • Maintain records of patient care, condition, progress, or problems to report and discuss observations with supervisor or case manager.
  • Administer prescribed oral medications, under the written direction of physician or as directed by home care nurse or aide, and ensure patients take their medicine.
  • Check patients’ pulse, temperature, and respiration.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Plan, purchase, prepare, or serve meals to patients or other family members, according to prescribed diets.

Dental Assistant, Conroy, Kling and Will. South Edwardomouth, Alaska
Jan. 2017 – Mar. 2017
  • Expose dental diagnostic x-rays.
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures.
  • Record treatment information in patient records.
  • Provide postoperative instructions prescribed by dentist.
  • Assist dentist in management of medical or dental emergencies.
  • Take and record medical and dental histories and vital signs of patients.
  • Instruct patients in oral hygiene and plaque control programs.
  • Clean teeth, using dental instruments.
  • Apply protective coating of fluoride to teeth.
  • Fabricate and fit orthodontic appliances and materials for patients, such as retainers, wires, or bands.

Medical Scribe, Wuckert, Hayes and Stracke. Lake Elda, Texas
Sep. 2016 – Oct. 2016
  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Prepare treatment rooms for patient examinations, keeping the rooms neat and clean.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Show patients to examination rooms and prepare them for the physician.
  • Explain treatment procedures, medications, diets, or physicians’ instructions to patients.

Mailroom Head Assistant, Wehner-Williamson. West Jenni, Colorado
Sep. 2015 – Dec. 2015
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Deliver Packages and Envelopes to the correct designated area.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Maintain scheduling and event calendars.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Train and assist staff with computer usage.

Pizza Delivery, Ratke-Moore. Louannville, South Carolina
Jun. 2014 – Nov. 2014
  • Maintain sanitation, health, and safety standards in work areas.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Cook and package batches of food, such as pizza and fried chicken (wings)
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Measure ingredients required for specific food items being prepared.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare dough, following recipe.
  • Order and take delivery of supplies., which are prepared to order or kept warm until sold.

Houskeeper, Mertz Group. New Maxine, Vermont
Nov. 2013 – Feb. 2014
  • Clean several houses in the Aspen-Silt Colorado area in a certain time. 

Languages

Spanish

English

Skills

Strong focus on good customer service delivery

Solid skill at patient registration procedures

Strong telephone and communication abilities

Excellent knowledge of medical terminology

Understands patient confidentiality and HIPPA rules

Excellent data entry and patient interviewing skills

Clear understanding of insurance options that are available to patients

Strives to make patient registration process as pleasant as possible

Excellent interpersonal skills

Giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.

844829ae-ee7a-4905-8b83-94897ba7b61e

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Enthusiastic, well-rounded care professional with A.A. degree and a dedication to enhancing and enriching the lives of individuals served by guiding, educating, and inspiring. Eager to join a team committed to teaching individuals in various aspects and guide them to succeed with a sense of purpose and pride. 

Employment history

Direct Support Professional, Adams, Gibson and Mosciski. South Shantaeville, Hawaii
Sep. 2016 – Present
  • Organize schedule of activities for up to five individuals on a weekly basis.
  • Administer personal care, such as ambulation or personal hygiene assistance.
  • Transport individuals on outings, using a motor vehicle, including a 16-passenger van.
  • Provide individuals with communication assistance using American Sign Language.
  • Prepare and maintain records of individual progress and services performed.
  • Lead and advise conflict resolution among individuals. 
  • Ensure goals and objectives of each individual in group are met.

Lead Staff, Rempel, Cummerata and Leuschke. West Bennychester, Montana
Aug. 2011 – Jan. 2012
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of individual progress and services performed, reporting changes in client condition to manager or supervisor.
  • Provide clients with communication assistance using American Sign Language.
  • Plan, shop for, or prepare nutritious meals for individuals and supervise/teach individuals food preparation skills.
  • Ensure goals and objectives of individuals served are met. 

Education

Wintheiser Academy, Batzshire, New York
Associate of Arts, General Education – Transfer Degree, Apr. 2008

Skills

Adult First Aid/AED/CPR
Experienced

American Sign Language
Beginner

Word Processing
Experienced

CPI (Non-violent Crisis Intervention)
Experienced

5f62371a-ee7f-4d15-9b24-0e93df57b2fe

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Dedicated, passionate, client focused direct support professional equipped with experience on how to properly assist clients in their everyday lives. Highly flexible and willing to work any shifts. Empathic, hardworking care giver skilled in mobility assistance, companionship, medicine management, and CPR. 

Employment history

Direct Support Professional, Dicki and Sons. Edgardomouth, Alabama
Dec. 2018 – Present
  • Administrated medicines to clients when needed
  • Administrated a catheter on clients who needed it
  • Helped educate clients on ways to efficiently spend their money, techniques to help them achieve more success in their everyday lives, and gave advice on ways to stick to their meal plans
  • Assisted clients with personal hygiene, food preparation, and mobility 
  • Transported clients to places they needed to be
  • Preformed house cleaning when needed
  • Took clients around the town to participate in fun activities 
  • Filled out paperwork on clients 
  • Provide companionship to clients

Cashier, Jones, Beatty and Stehr. Port Oraliashire, Pennsylvania
May. 2016 – Jul. 2016
  • Operated the drive thru as well as the front line
  • Maintained cleanliness throughout the restaurant 
  • Prepared store at opening time and for closing 
  • Cooked food
  • Trained to be a manager in which I ran the store and acquired important managerial skills
  • Interacted with costumers through costumer service 

Education

Eastern Langworth, Lake Junko, Tennessee
Bachelor of Science, Special Education, Present

West Hilll Institute, Lake Frankie, New Hampshire
High School Diploma, Dec. 2017

Skills

Medication Management

Personal Care Assistance

CPR Certificated

Trained in Catheter change and preparation

General Housekeeping Ability

Valid Driver's License

Food Preparation Ability

Ability to educate clients on everyday techniques

ec0586a3-8ff2-49ed-9b7e-30e7a36fd1e6

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Current Medical Assistant student and Direct Support Professional with 7 months experience caring for individuals with developmental disabilities, dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with strong communication skills and ability to build and cultivate relationships with each individual or patient.  Actively seeking a Medical Assistant and/or Direct Support Professional role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Direct Support Professional, Mayert Inc. New Tamalaton, Florida
Aug. 2019 – Present
  • Care for individuals with developmental disabilities by overseeing their activities, providing companionship, and assisting them with dressing, bathing, eating, and other needs.
  • Maintain a safe environment.
  • Keep records on each individual, including daily observations and information about activities, meals served, and medications administered.
  • Assist in preparing food and serving meals and refreshments to individuals.
  • Perform housekeeping duties, such as laundry, cleaning, dish washing, and changing of linens.
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Transport clients to locations outside the home, such as to physicians’ offices or on outings, using a motor vehicle.

Assistant General Manager, Schmeler-Hettinger. East Guillermo, New York
Mar. 2016 – Jun. 2016
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance.
  • Monitor food preparation methods, portion sizes, and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
  • Maintain food and equipment inventories, and keep inventory records.
  • Count money and make bank deposits.
  • Schedule staff hours and assign duties.
  • Perform some food preparation or service tasks such as cooking, cleaning tables, and serving food and drinks when necessary.
  • Operate cash registers to accept payments for food and beverages.

Customer Service Manager, Cummerata LLC. North Marvin, Mississippi
May. 2011 – Feb. 2013
  • Supervise the work of customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Arrange for necessary maintenance or repair work.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Resolve customers’ service complaints by performing activities such as exchanging merchandise, or refunding money.

Education

Southern Kuhn, North Chris, Alabama
Diploma, Medical Assistant, Present

Skills

Dependability
Expert

Teamwork
Expert

Adaptability
Experienced

Scheduling Appointments
Skillful

Micro MD and Practice Fusion
Skillful

Microsoft Word
Experienced

Communication
Skillful

Externship

Certifications

87fa0c7c-bbcf-4a10-94bf-bd18250d4d28

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Current student who is able to work in a stressful environment while maintaining composure and paying attention to detail. Driven and able to multitask while still focusing on the task at hand. Ability to type up to 50 words per minute and maintain a calm and assuring demeanor while handling situations. 

Employment history

Nov. 2019 – Present
Rolfsonburgh, Mississippi
Direct Support Professional, Grady-Marvin

  • Responsible for assisting clients with either personal care or home management tasks
  • Performing home management functions such as housekeeping, laundry, bed making, and cleaning
  • Documenting services provided

Nov. 2018 – May. 2019
Schillerberg, Wyoming
Lease Operator, Zulauf, Kreiger and Hintz

  • Communicated with dispatchers and other office personnel to handle two-way updates and adjust daily schedules.
  • Maximized load safety by balancing, securing and weighing products.
  • Completed daily inspections, basic maintenance and common repair actions to keep equipment operating at full capacity.
  • Finalized daily logs on schedule to update internal records and uphold DOT requirements.

Sep. 2017 – Oct. 2017
Lake Jimmy, Indiana
Sales Associate, Tillman-Kertzmann

  • Suggested accessories and complementary purchases.
  • Responded to customer concerns with friendly and knowledgeable service.
  • Cultivated a customer-focused shopping environment by greeting and responding to all customers in a friendly manner.

Education

Bachelor of Science: Computer Information Systems

  • Effertz Academy – Stromanfurt, Washington

Present
Bachelor of Science: Electrical Engineering

  • South Jacobs – Bernierport, Illinois

Jan. 2015
Associate of Arts: Computer Science

  • Rempel Institute – Jastside, Indiana

Skills

Relationship Building

Visual Basic

Microsoft Office Suite

6e509c00-a040-4ef7-b11b-1c0ae840d9b2

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Tax specialist equipped with advanced certifications and experience.  Detail-oriented, dynamic professional in search of advancement opportunities within reputable, growth-oriented organizations.

Employment history

Tax Specialist, Grimes-Denesik. West Andyton, California
Dec. 2018 – Present
  • Compute taxes owed or overpaid, using adding machines or personal computers, and complete entries on forms, following tax form instructions and tax tables.
  • Prepare or assist in preparing simple to complex tax returns for individuals or small businesses.
  • Use all appropriate adjustments, deductions, and credits to keep clients’ taxes to a minimum.
  • Interview clients to obtain additional information on taxable income and deductible expenses and allowances.
  • Review financial records such as income statements and documentation of expenditures to determine forms needed to prepare tax returns.
  • Furnish taxpayers with sufficient information and advice to ensure correct tax form completion.
  • Consult tax law handbooks or bulletins to determine procedures for preparation of atypical returns.
  • Calculate form preparation fees according to return complexity and processing time required.
  • Check data input or verify totals on forms prepared by others to detect errors in arithmetic, data entry, or procedures.

Direct Support Professional, Cummings LLC. Lake Eviaton, Mississippi
Aug. 2018 – Sep. 2018
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.

Direct Support Professional, Keebler-Johnston. North Pete, California
Dec. 2017 – Mar. 2018
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitation, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Transport clients to locations outside the home, such as to physicians’ offices or on outings, using a motor vehicle.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client’s needs and plan for continuing services.
  • Train family and new staff members to provide bedside care.
  • Prepare work schedule for staff members.

Education

Eastern Colorado Institute, Hintzchester, New York
GED, GED, Jan. 2009

Skills

Typing
Skillful

Speak/Read Spanish
Experienced

Communication
Experienced

Customer service
Experienced

Scheduling
Skillful

Computer
Experienced

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

I am a very dedicated person when it comes to my work.  I love working with customers, clients and other people.  I have experience in Healthcare and working with others with Mential health issues. I currently work for the Genital Harbor Program. I am good with people and feel others can trust me. I am responsible and hardworking. I love to organize and learn new things.

Employment history

Direct Support Professional, Roberts, VonRueden and Kirlin. West Marceneton, New York
Aug. 2018 – Present
  • Maintain a safe home. 
  • Communicate with clients parents or guardians. 
  • Schedule doctor appointments. 
  • Chart on Northstar about clients. 
  • Answer the phone. 
  • Print and make different documents.
  • Operate in-house day-care centers within businesses.
  • Operate in-house day-care centers within businesses. behaviors, and related issues. environment.
  • Support clients emotionally  and socially, encouraging safety and health within the home. 
  • Assist in preparing food and serving meals to clients. 
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Perform housekeeping duties, such as laundry, cleaning, dish washing. 
  • Organize and participate in recreational activities and outings, such as going to the animal shelter and lavender hill farm. 
  • Chart online in Northstar. 

Manager/Baker, Adams and Sons. Port Errol, Wisconsin
Nov. 2017 – Feb. 2018
  • Establish and maintain relationships with individual or  provide assistance with problems these customers may encounter.
  • Bake cakes, Cupcakes and other desserts.
  • Clean the Cafe.
  • Scheduling of other staff.
  • Train new staff.

PCT, Considine, Hilpert and Ortiz. Kaylenechester, Alabama
Nov. 2016 – Jan. 2017
  • Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
  • Monitor, record, and report symptoms or changes in patients’ conditions.
  • Maintain accurate, detailed reports and records.
  • Record patients’ medical information and vital signs.
  • Monitor all aspects of patient care, including diet and physical activity.
  • Prepare patients for and assist with examinations or treatments.
  • Prepare rooms, sterile instruments, equipment, or supplies and ensure that stock of supplies is maintained.
  • Change dressings on wounds.
  • Check patients’ pulse, temperature, and respiration.
  • Provide patients with help moving in and out of beds, baths, wheelchairs, or automobiles and with dressing and grooming.
  • Care for patients by changing bed linens, washing and ironing laundry, cleaning, or assisting with their personal care.

Residential Advocate, Hartmann, Homenick and Ferry. South Titusmouth, West Virginia
Jul. 2015 – Jul. 2016
  • Monitor, record, and report symptoms or changes in patients’ conditions.
  • Maintain accurate, detailed reports and records.
  • Record patients’ medical information and vital signs.
  • Monitor all aspects of patient care, including diet and physical activity.
  • Prepare rooms, and ensure that stock of supplies is maintained.
  • Prepare and administer medications as directed by a physician.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Schedule appointments for patients.
  • Check patients’ pulse, temperature, and respiration.
  • Plan, purchase, prepare, or serve meals to clients and staff.

Education

Western Kihn College, Port Garfield, Utah
High School Diploma, General, Dec. 2003

Skills

fast learner

work well with others

caring and respectful of others.

positive attitude

Problem solving skills

Ability to learn from Criticism

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

I am a current Kent State Public Health Administration student that has interpersonal skills such as empathy, self-confidence and great work ethic. My experience as a Direct Support Professional has been a gateway in choosing my major at my university and life-long commitment to providing care, assistance and equality to those that are intellectually and developmentally disabled.

Employment history

Direct Support Professional, Berge, Tremblay and Farrell. Bonniehaven, Arizona
Jun. 2018 – Present
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Transport clients to locations outside the home, such as to physicians’ offices or on outings, using a motor vehicle.

Stock Associate, Treutel-Bogan. East Christianstad, Kentucky
Apr. 2017 – May. 2017
  • Use computers to produce signage.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Store, pack, and maintain records of props and display items.
  • Stock Items onto store shelves.

Education

Western Greenfelder University, East Randy, Texas
Bachelor of Science, Public Health Administration, Present

Skills

Communication

Problem-Solving

Administering Medications
Experienced

Personal and Hygienic Care for Clients
Experienced

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Friendly, outgoing, reliable personal assistant and nanny with 3 years of experience providing high-levels of service to notable families within Kalamazoo, Newport News, & Hampton area.  Extensive live-in experience with a focus on childcare, cleaning, real estate studies, scheduling, and travel arrangements.  Detail-oriented technically advanced professional dedicated to easing stress and implementing a solid, work-life balance.

Employment history

Direct support professional, Bradtke-Fritsch. Elnorashire, Illinois
Dec. 2019 – Present
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Care for individuals or families during periods of incapacitate, family disruption, or convalescence, providing companionship, personal care, or help in adjusting to new lifestyles.
  • Clean and sterilize instruments and dispose of contaminated supplies.
  • Prepare and administer medications as directed by a physician.
  • Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
  • Change dressings on wounds.
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Transport clients to locations outside the home, such as to physicians’ offices or on outings, using a motor vehicle.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.

Store clerk, Harris Inc. New Luisaburgh, Georgia
Jan. 2015 – Feb. 2015
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Solicit sales of new or additional services or products.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Instruct customers in alteration of products.
  • Research or investigate products to be presented to prepare for demonstrations.
  • Stock shelves with products.

Child care provider, Grimes LLC. New Frances, Idaho
Aug. 2010 – Nov. 2010
  • Maintain a safe play environment.
  • Dress children and change diapers.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Sanitize toys and play equipment.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Operate in-house day-care centers within businesses.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Assist in preparing food and serving meals and refreshments to children.
  • Identify signs of emotional or developmental problems in children and bring them to parents’ or guardians’ attention.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Create developmentally appropriate lesson plans.
  • Help children with homework and school work.
  • Sterilize bottles and prepare formulas.
  • Read to children and teach them simple painting, drawing, handicrafts, and songs.
  • Discipline children and recommend or initiate other measures to control behavior, such as caring for own clothing and picking up toys and books.
  • Regulate children’s rest periods.
  • Organize and store toys and materials to ensure order in activity areas.
  • Accompany children to and from school, on outings, and to medical appointments.
  • Organize and participate in recreational activities and outings, such as games and field trips.

Education

Southern North Dakota College, Toyton, Indiana
Associate of Science, Management, Present

Skills

Creativity

Strong work ethics

Self- Confidence

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Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Highly-motivated focused professional with experience as an assembly manufacturing and production process engineer.  Adept at identifying and implementing shop floor process optimization and control methods to eliminate turn-backs to reduce overall assembly costs.  Consistently participates in lean manufacturing and continuous improvement initiatives.  Strong project engineering and planning skills with keen ability to multi-task in a fast-paced, results-driven environment.

Employment history

Jun. 2018 – Sep. 2018
New Carmella, Michigan
Direct Support Professional, Goyette, Little and Nitzsche

Helping individuals who have developmental disabilities with daily activities, accompanying the to doctor appointments, cooking and serving meals, performing housekeeping duties, running errands, and providing companionship.   

Apr. 2014 – May. 2015
Rempelchester, Ohio
Tier II Escalation, Huel, Deckow and Sporer

Oversee the daily performance of computer systems. Answer user inquires regarding computer software or hardware operation to resolve problems. In charge of deescalating customer issues.  

Mar. 2012 – May. 2012
Lake Elishafort, Vermont
Line Leader, Effertz, Grady and Ullrich

Supervisor position in factory setting, Over see the manufacturing of activity in set departments. Managing assembly lines for GM as well as assisting team in completing orders in a timely manner. Position, align, and adjust parts for proper fit and assembly. Maintain machine tools in proper operational condition.

Education

Sep. 2009
High School Diploma: General Studies

  • The Hoeger – South Socorro, New Mexico

Skills

Mathematics
Expert

Complex Problem Solving
Expert

Time Management
Expert

Production and Processing
Experienced

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Qualified, patient-focused, new but driven dentist  eager to start a career in dentistry. Skillful in  building patient and provider rapport, digital dentistry, both fixed and removable prosthodontics related services, and extractions. Actively seeking a role as a civil service member with the Indian Health Service. 

Employment history

Direct Support Professional, Jakubowski, Waters and Grady. Bogisichborough, New York
Jun. 2016 – Jul. 2016
  • $16.50/hour
  • Contact-Lisa Daul (218) 371-6067
  • Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
  • Adhere to local, state and federal laws, regulations and statutes.
  • Develop individual treatment plans and strategies.
  • Maintain accurate case histories of patients.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Keep records on individual children, including daily observations and information about activities, meals served, and medications administered.
  • Assist in preparing food and serving meals and refreshments to children.

Mental Health Technician, Pacocha Group. Nicholasland, Colorado
Aug. 2015 – Apr. 2016
  • $14.50/hour
  • Contact-Cynthia (701)-306-4395
  • Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
  • Adhere to local, state and federal laws, regulations and statutes.
  • Maintain accurate case histories of patients.
  • Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge.
  • Write reports on clients and maintain required paperwork.
  • Document patient information including session notes, progress notes, recommendations, and treatment plans.
  • Maintain accurate, detailed reports and records.
  • Monitor all aspects of patient care, including diet and physical activity.
  • Assess the needs of individuals, families, or communities, including assessment of individuals’ home or work environments, to identify potential health or safety problems.

Literacy Tutor K-3, Beier-DuBuque. North Jeffside, Maine
Feb. 2015 – Mar. 2015
  • $7.25/hour plus 5,000 living stipend 
  • Contact-Lynn Puhalla (701) 367-8343
  • Mentored underserved populations with extensive literacy needs
  • Established well researched  lesson plans in order to improve literacy 
  • Adapt teaching methods and instructional materials to meet students’ varying needs, abilities, and interests.
  • Establish clear objectives for all lessons, units, and projects and communicate those objectives to students.
  • Register, orient, and assess new students according to standards and procedures.
  • Meet with other professionals to discuss individual students’ needs and progress.
  • Confer with other staff members to plan and schedule lessons that promote learning, following approved curricula.

Accounting/Sterilizer, Greenfelder Inc. Stevieshire, New Jersey
Nov. 2014 – Mar. 2015
  • $7.25/hour
  • Contact-Jen Rudd (218)-329-9013
  • Worked with the underserved and  check patients in to the clinic
  • Record and review patient medical histories.
  • Trained new employees on accounting principles and company procedures.
  • Record treatment information in patient records.
  • Maintain dental equipment and sharpen and sterilize dental instruments.

Server, Hand, Wilkinson and Connelly. Port Elois, Washington
Jun. 2012 – Jul. 2012
  • $4.25/hour
  • $10,000/year
  • Contact-Keven S. (701) 772-1105
  • Take customer orders and convey them to other employees for preparation.
  • Clean or sanitize work areas, utensils, or equipment.
  • Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
  • Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Brew coffee and tea, and fill containers with requested beverages.
  • Clean glasses, utensils, and bar equipment.
  • Mix ingredients, such as liquor, soda, water, sugar, and bitters, to prepare cocktails and other drinks.

Education

North Schowalter University, Shaniport, Kentucky
Bachelor of Science, Zoology, Sep. 2014

Kreiger Institute, West Quentinland, Nevada
High School Diploma, Nov. 2010

Skills

Educating Patients

Digital Denture

Cerec 3-D Printing

Establishing Rapport

Data Collection and Analyzing

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Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated, patient-focused Direct Support Professional  equipped with CPR , breathing and life support, and first aid.  Extensive experience gained through training at facilities to be a cornerstone of the community and to improve the quality of life of our clients, prolong their independence, and prevent their institutionalization.    Compassionate and enthusiastic team player devoted to providing highest levels of care to diverse populations.

Employment history

Dec. 2016 – Jan. 2017
Ethaborough, Hawaii
Direct Support Professional, Oberbrunner LLC

Responsible for providing compassionate care and assistance to persons with intellectual and developmental disabilities, Provide supervision and guidance for residents during skills building activities, Develop and implement individual treatment plans, Assist with daily living activities, including preparing meals and assisting with personal hygiene, Develop a rapport with residents and cultivate a safe and supportive relationship, Update resident case notes on a daily basis  and Ensure an appropriate staff-to-client ratio at all times.

Nov. 2015 – Dec. 2015
Bechtelarmouth, Arkansas
Home health care service, Kautzer-Adams

  • Monitors patient condition by observing physical and mental condition, intake and output, and exercise.
  • Supports patients by providing housekeeping and laundry services; shopping for food and other household requirements; preparing and serving meals and snacks; running errands.
  • Assists patients by providing personal services, such as, bathing, dressing, and grooming.
  • Helps patients care for themselves by teaching use of cane or walker, special utensils to eat, special techniques and equipment for personal hygiene.
  • Helps family members care for the patient by teaching appropriate ways to lift, turn, and re-position the patient; advising on nutrition, cleanliness, and housekeeping

Jul. 2015 – Aug. 2015
Roderickshire, Massachusetts
Laundry Attendant/ Housekeeper, Crooks, Rippin and Oberbrunner

To assist in the laundry section with the washing, drying, sorting, folding, transporting, and distribution of all linens and resident clothes by performing the following duties. Essential duties and responsibilities include the following. Other duties may be assigned  and to maintain the nursing center in a sanitary way.

Education

Jul. 1997
High School Diploma: Basic

  • Bahringer University – Sengerport, Michigan

Skills

Communication
Skillful

Ability to Work Under Pressure
Skillful

Teamwork
Skillful

Decision Making
Skillful

Creativity
Skillful

Time Management
Skillful

f0fca5d1-e740-4a27-8c8a-890af4eed30c

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Experienced with working in a healthcare/home setting. Dedicated, and fairly well organized with time-management. Positive attitude, always looking for a better way to do a task. Able to talk to customers, work in fast-paced situations. Work in emergency situations in a calm matter. 
– Cpr/First Aide certified
– Defensive Driving certified
– CNA licensed
– Med Certified

Employment history

Direct Support Professional, Lang, Pollich and Crooks. Port Irving, South Carolina
Jan. 2020 – Present
  • Maintain and follow standard quality, safety, environmental and infection control policies and procedures.
  • Adhere to local, state and federal laws, regulations and statutes.
  • Obtain and record patients’ medical histories.
  • Use masks, gloves and safety glasses to protect themselves and their patients from infectious diseases.
  • Attend training classes to maintain certification licensure, keep abreast of new developments in the field, or maintain existing knowledge.
  • Collect, record, and maintain patient information, such as medical history, and other data.
  • Plan activities for individuals.
  • Personal cares for individuals.
  • Helping individuals with house cleaning.

CNA night shift, Schuppe, Ebert and Kozey. West Jannet, Texas
Sep. 2017 – Oct. 2017
  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Personal Cares

Sales Associate, Olson, Lakin and Beer. Lake Cedrick, Pennsylvania
Jul. 2017 – Aug. 2017
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Recommend product or service improvements to employers.
  • Work as part of a team of demonstrators to accommodate large crowds.
  • Stock shelves with products.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Dress mannequins for displays.
  • Develop ideas or plans for merchandise displays or window decorations.
  • Handling money properly, cashier.

CNA, Miller-Christiansen. Port Antonioborough, Wisconsin
Jan. 2017 – Mar. 2017
  • Answer patient call signals, signal lights, bells, or intercom systems to determine patients’ needs.
  • Turn or reposition bedridden patients.
  • Review patients’ dietary restrictions, food allergies, and preferences to ensure patient receives appropriate diet.
  • Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
  • Measure and record food and liquid intake or urinary and fecal output, reporting changes to medical or nursing staff.
  • Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities.
  • Observe or examine patients to detect symptoms that may require medical attention, such as bruises, open wounds, or blood in urine.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
  • Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
  • Exercise patients who are comatose, paralyzed, or have restricted mobility.
  • Feed patients or assist patients to eat or drink.
  • Supply, collect, or empty bedpans.
  • Undress, wash, and dress patients who are unable to do so for themselves.
  • Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
  • Record height or weight of patients.
  • Apply clean dressings, slings, stockings, or support bandages, under direction of nurse or physician.
  • Change bed linens or make beds.
  • Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
  • Provide information such as directions, visiting hours, or patient status information to visitors or callers.

Dietary Aide, Bogan, Howell and Reilly. Langburgh, South Dakota
Dec. 2016 – Feb. 2017
  • Prepare or serve food trays.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Set up dining areas for meals and clear them following meals.
  • Add relishes and garnishes to food orders, according to instructions.

Education

Northern Bayer Institute, Aureaview, New York
Some college, Criminal Justice

Carter College, Kilbackhaven, Kentucky
High School Diploma, Oct. 2017

Skills

Working with others

Learning new things

Talking to people

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Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

15+ years in private child care supervising and monitoring child safety, preparing and organizing meals/snacks and developing schedules/routines ensuring physical activity, rest, and playtime. Skilled at introducing babies/toddlers to basic manners (sharing, taking turns); organizing activities that allow children to explore interests; helping children with good hygiene. I have experience running programs and supervising staff in an after school program. I also have experience doing payroll and paperwork to keep up records

Employment history

Mar. 2017 – Jun. 2017
West Erlinebury, Indiana
Direct support Professional, Kiehn Group

The primary task of the Direct Support Professional is to provide assistance and training to individuals with disabilities to achieve enhanced community inclusion.  The successful candidate will be expected to:

  • Assist in and teach activities including but not limited to: cooking, cleaning, shopping, money management, transferring and providing transportation;
  • Provide support in daily and social activities;
  • Implement the goals outlined in the service plan;
  • Provide own transportation to and from consumers’ home.
  • Maintain confidentiality of all work related information
  • Complete DSP Basic Training upon being hired and annually as needed.

Feb. 2016 – Apr. 2016
South Willie, Massachusetts
Respite Staff, Grady LLC

  • Understand and follow the Safeguards of the individual in order to provide the appropriate level of oversight in various situations and to maintain the individual’s health and safety
  • Interact in a professional manner with parents/guardians of individuals in the respite program
  • Uphold the codes of conduct and ethics as well as all ARISE policies and procedures
  • Exercise sound judgment as a matter of course and hold protected health information and other sensitive information in the strictest of confidence in accordance with ARISE and HIPAA policies
  • Act in accordance with New York State’s Office for People with Developmental Disabilities “Direct Support Professional Standardized Competencies”
  • Follow the Code of Ethics developed through the National Alliance for Direct Support Professionals and attend all OPWDD mandated trainings
  • Submit timely accurate documentation consistently
  • Perform other duties as required

Apr. 2015 – Oct. 2015
Klingside, Hawaii
Nursery School teacher, VonRueden-Sipes

I taught summer school and also subbed when needed.

Jul. 2015 – Aug. 2015
Bogisichmouth, Iowa
Respite Coordinator, O’Keefe, Kutch and Fritsch

  • the provision of direct support to individuals with disabilities in home and community settings per OPWDD
  • Oversee daily program operations; respond to and report emergencies/incidents
  • Create, update, and maintain respite Plans and individual service records
  • Implement program policies and procedures
  • Recruit, interview, hire, train, supervise, and evaluate Direct Support Professionals (DSPs)
  • Facilitate introductions between support staff and individuals receiving services; ensure that support staff meet pre-hiring requirements and receive training on ARISE Policies and Procedures (Confidentiality, Incident Reporting, Transportation Policy, etc.)
  • Participate in individuals’ review meetings. Maintain contact with individuals to ensure satisfaction with services and address issues/concerns in a timely manner
  • Review, approve and submit bi-weekly staff payroll and mileage reimbursement
  • Compile and submit monthly documentation, statistics, and summaries as required
  • Periodically analyze departmental costs and utilization reports; assist in budget process
  • Attend and participate in agency and departmental meetings
  • Maintain professional conduct / detachment from personal involvement with the individual(s) receiving services and/or their family members
  • Provide ongoing support, training, and consultation for staff
  • Uphold the codes of conduct and ethics as well as all ARISE policies and procedures
  • Exercise sound judgment as a matter of course and hold protected health information and other sensitive information in the strictest of confidence in accordance with ARISE and HIPAA policies
  • Other duties as assigned

Aug. 2012 – Nov. 2013
Jesicatown, New Mexico
Direct support Professional, Daugherty LLC

The DSP provides support to an individual(s) with a disability, to assist with individualized choices in the community setting.
T
he DSP works with an individual to support individualized choices that:

  • Maximize development of skills and behaviors necessary for the individual to be an active participant in the community
  • Include activities that are relevant to the development of the individual, self-awareness, and for the development of meaningful personal relationships with individuals of any ability in inclusive settings and communities
  • Involve age-appropriate activities
  • Display dignity and respect for the individual and his/her rights and choices
  • Are provided in settings where the individual’s participation is encouraged, and are based upon the individual’s strengths, capabilities, interests, needs and preferences
  • Improve or enhance the individual’s independence
  • Are provided in accordance with the Individualized Service Plan, Habilitation Plan, safeguards, and goals
  • Submit timely accurate documentation consistently no later than every Monday at 4 p.m. for the prior week (Saturday through Friday)
  • Uphold the codes of conduct and ethics as well as all ARISE policies and procedures
  • Exercise sound judgment as a matter of course and hold protected health information and other sensitive information in the strictest of confidence in accordance with ARISE and HIPAA policies
  • Act in accordance with New York State’s Office for People with Developmental Disabilities “Direct Support Professional Standardized Competencies”
  • Follow the Code of Ethics developed through the National Alliance for Direct Support Professionals and attend all OPWDD mandated trainings
  • Report promptly and maintain a punctual schedule
  • Observe appropriate dress code and practice good hygiene
  • Limit telephone use to bona fide ARISE business and/or emergencies
  • Attend mandatory meetings (trainings, team and/or supervisory meetings, etc.)
  • Perform other duties as required

Education

Oct. 2005
High School Diploma

  • North Mississippi University – Brianmouth, Wisconsin

Skills

Supervising
Experienced

Caregiving
Expert

Writing reports
Skillful

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Andrew Smith

Professional Summary

Tenured administrative professional with extensive experience providing support to directors of non for profit agencies.  Detail-oriented leader adept at multitasking within a fast-paced environment.  In-depth knowledge of standard office procedures, software, and machines; proficient use of Microsoft Office Suite, scheduling software, the internet, and database software.

Employment history

Direct Support Professional, Hane and Sons. Roweburgh, Oklahoma
Mar. 2020 – Present
  • Act as client advocates to coordinate required services or to resolve emergency problems in crisis situations.
  • Transport and accompany clients to shopping areas or to appointments, using automobile.
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.

ASSISTANT PROGRAM MANAGER, Brekke-Spencer. Rueckerfort, Indiana
Jan. 2018 – Apr. 2018
  • Maintain confidentiality of records relating to clients’ treatment.
  • Evaluate the work of staff  to ensure that programs are of appropriate quality and that resources are used effectively.
  • Verify attendance, hours worked, and pay adjustments, and post information onto designated records.
  • Review time sheets, work charts, wage computation, and other information to detect and reconcile payroll discrepancies.
  • Keep track of leave time, such as vacation, personal, and sick leave, for employees.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Transport clients to locations outside the home, such as to physicians’ offices or on outings, using a motor vehicle.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client’s needs and plan for continuing services.
  • Provide clients with communication assistance, typing their correspondence or obtaining information for them.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.

ADMINISTRATIVE ASSISTANT, Williamson-Bins. North Judsonfort, West Virginia
Jun. 2016 – Jul. 2016
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Complete forms in accordance with company procedures.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Maintain scheduling and event calendars.
  • Compose, type, and distribute meeting notes, routine correspondence, or reports, such as presentations or expense, statistical, or monthly reports.
  • Order and dispense supplies.
  • Operate telephone switchboard to answer, screen, or forward calls, providing information, taking messages, or scheduling appointments.
  • Greet persons entering establishment, determine nature and purpose of visit, and direct or escort them to specific destinations.
  • Hear and resolve complaints from customers or the public.
  • File and maintain records.
  • Provide information about establishment, such as location of departments or offices, employees within the organization, or services provided.
  • Collect, sort, distribute, or prepare mail, messages, or courier deliveries.

Direct Support Professional, Marvin, McLaughlin and Champlin. Port Suellen, Minnesota
Jun. 2014 – Sep. 2015
  • Administer bedside or personal care, such as ambulation or personal hygiene assistance.
  • Prepare and maintain records of client progress and services performed, reporting changes in client condition to manager or supervisor.
  • Perform housekeeping duties, such as cooking, cleaning, washing clothes or dishes, or running errands.
  • Perform healthcare-related tasks, such as monitoring vital signs and medication, under the direction of registered nurses or physiotherapists.
  • Transport clients to locations outside the home, such as to physicians’ offices or on outings, using a motor vehicle.
  • Plan, shop for, or prepare nutritious meals or assist families in planning, shopping for, or preparing nutritious meals.
  • Instruct or advise clients on issues such as household cleanliness, utilities, hygiene, nutrition, or infant care.
  • Participate in case reviews, consulting with the team caring for the client, to evaluate the client’s needs and plan for continuing services.
  • Provide clients with communication assistance, typing their correspondence or obtaining information for them.

OFFICE ASSISTANT, Cole, Koepp and Hegmann. North Erickbury, Kentucky
May. 2011 – Oct. 2011
  • Use computers for various applications, such as database management or word processing.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Schedule and confirm appointments for clients, customers, or supervisors.
  • Maintain scheduling and event calendars.
  • Complete forms in accordance with company procedures.
  • Locate and attach appropriate files to incoming correspondence requiring replies.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Conduct searches to find needed information, using such sources as the Internet.
  • Manage projects or contribute to committee or team work.

Education

Northern Powlowski, East Rogeliohaven, Arkansas
CHEMICAL DEPENDENCY COUNSELING, Present

Western Wilderman College, West Arieton, New Mexico
High School Diploma, Aug. 2008

Personal info


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Microsoft office








Multitasking








Teamwork








fc3111da-e92c-4121-b0d1-b5a8085392e8

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Applicant with a Bachelor’s degree in Psychology and extensive experience providing high-level care to mentally ill children and adolescents.  Previous work with children ages 5-12 in a school setting and currently in a residential setting assisting youth with intellectual and or developmental disabilities to achieve and/or maintain the outcomes of increased independence, productivity, enhanced family functioning, and inclusion in the community.  Actively seeking a case manager/social worker/counselor position within a state run organization for youth programs.

Employment history

Dec. 2017 – Present
Port Thaddeus, Oregon
Direct Support Professional, Ledner-Gutkowski

  • Interact with clients to assist them in gaining insight, defining goals, and planning action to achieve effective personal, social, educational, and vocational development and adjustment.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Perform general personnel functions, such as supervision, training, and scheduling.
  • Counsel individuals to help them understand and overcome personal, social, or behavioral problems affecting their educational or vocational situations.

Sep. 2016 – Dec. 2016
Howellland, Virginia
Counselor, Homenick, Jacobi and Bode

  • Establish and enforce rules for behavior and procedures for maintaining order among the students for whom they are responsible.
  • Meet with parents and guardians to discuss their children’s progress and to determine priorities for their children and their resource needs.
  • Observe and evaluate students’ performance, behavior, social development, and physical health.
  • Provide a variety of materials and resources for children to explore, manipulate, and use, both in learning activities and in imaginative play.
  • Guide and counsel students with adjustment or academic problems, or special academic interests.
  • Organize and lead activities designed to promote physical, mental, and social development, such as games, arts and crafts, music, and storytelling.
  • Meet with other professionals to discuss individual students’ needs and progress.

Mar. 2013 – May. 2013
East Karlamouth, New Jersey
Volunteer, Heidenreich-White

  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Help children with homework and school work.
  • Provide care for mentally disturbed, delinquent, or handicapped children.

Education

Present
Bachelor of Science: Psychology

  • The Arkansas Academy – Towneshire, Rhode Island

Oct. 2017
Associate of Applied Science: Psychology

  • Kunze Academy – Williamsberg, Mississippi

Skills

Critical Thinking
Experienced

Interpersonal Communication
Skillful

Innovation and creativity
Skillful

direct support professional

  • cook/clean
  • Take clients out in the community.
  • taking clients to appointments if needed
  • ensuring  the health and safety of clients

direct support professional

  • Provide care to consumers, making sure their personal needs tented to.
  • Administering prescribed medication at scheduled times.
  • Feeding, bathing, medical attention, doctor appointments, maintain records, and report any changes in conditions.
  • Doing light housekeeping, such as laundry and washing the dishes.

direct support professional

  • Assist individuals with disabilities with their daily living and independence skills/personal care (may include grooming, bathing, feeding).
  • Utilize Person Centered Plans to assess an individual’s needs.
  • Administer medication(s) and complete appropriate documentation.
  • Accompany individuals to and from appointments and activities.
  • Foster a meaningful relationship between the individuals and their community.

direct support professional

  • Gave medicine to clients
  •  Cooked for Clients 
  • Assisted clients in showering, bathing and oral care. 
  • Assisted clients in eating. 
  • Cleaned clients rooms and completed their laundry 
  • Cleaned house for clients 
  • Drove Clients to and from appointments 

direct support professional

  • Assistance with personal hygiene and grooming, feeding and ambulation.
  • Ensuring client safety and maintaining a safe environment.
  • Encouraging self-help activities.
  • Reporting changes in clients condition.
  • Cleaning, bed making, laundry and light cooking.
  • Accompanying client to scheduled appointments.

direct support professional

  • Organize and manage small groups. 
  •  Document clients’ progress on their personal goals and write any necessary reports. 
  •  Maintain clear communication with other staff and management in a professional manner. 
  •  Assist clients with their day to day needs.
  • Transport clients to various actives in the community and assist them as needed. 
  • Maintain all the necessary certifications

direct support professional

  •  Run errands, and light housekeeping
  • Provided direct service and support to individuals or clients, such as handling a referral for child advocacy issues, conducting a needs evaluation, or resolving complaint
  • Cared for Individuals and Families during periods of incapacitation, family disruption, or convalescence; providing companionship, personal care, or help adjusting to new life styles.     
  • Filled out paperwork on clients