28e20f7e-4918-46aa-aa9e-e4d4d5cea304

Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Trustworthy, dependable, responsible leader offering over 10 years of experience in the Building & Home industry. with 5 years of experience. Well-organized with in-depth product knowledge and keen attention to detail. 

 Skilled in in-depth selection processes for builders, interior designers & retail clients. Great with time management and scheduling for mid to high end residential projects.  Enjoys engaging and working with a builder and seeing a project unfold from start to finish. 

Talented with understanding a clients needs, wants and brief to select the internal and external colours, products & finishes of residential and commercial projects. 

Employment history

Sep. 2017 – Present
North Fannybury, New Mexico
Design Consultant, Kreiger, Hane and Rath

  • Prepare scale drawings.
  • Plan layout of project.
  • Prepare information regarding design, structure specifications, materials, colours, estimated costs, or construction time.
  • Engage and oversea renovation & extension projects with a builder of choice 
  • Regular site visits 
  • Prepare contract documents for building contractors.
  • Prepare drawings and specification documents.
  • Seek new client opportunities through marketing or giving presentations.
  • Maintain records of contacts, accounts, and orders.
  • Greet customers entering establishments.
  • Contact customers to persuade them to purchase quotes/ orders/ 
  • Resolve customer complaints regarding sales and service.
  • Issue receipts, refunds, credits, or change due to customers.
  • Answer customers’ questions, and provide information on procedures or policies.

Sep. 2014 – Dec. 2014
West Chelseyfort, Texas
Showroom Manager, Schiller LLC

  • Develop, maintain, and analyze budgets, preparing periodic reports that compare budgeted costs to actual costs.
  • Report to management regarding the finances of establishment.
  • Recruit staff members and oversee training programs.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Establish work procedures or schedules and keep track of the daily work of staff.
  • Develop or maintain internal or external company Web sites.
  • Supervise staff and provide training and orientation to new staff.
  • Process payroll information.
  • Organise and attend staff meetings 
  • Perform general office duties, such as ordering supplies, maintaining records management database systems, and performing basic bookkeeping work.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.

Mar. 2012 – Aug. 2012
New Jayeton, Utah
Selections Consultant, Zboncak-Witting

  • Answer questions about product features and benefits.
  • Daily selections with builders clients and retail clients 
  • Prepare scale drawings.
  • Plan layout of project.
  • Consult with clients to determine functional or spatial requirements 
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Suggest specific product purchases to meet customers’ needs.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Sell products being promoted and keep records of sales.

Feb. 2010 – Sep. 2010
Lake Nobukoborough, California
Customer Service, Kilback, Klein and Marks

  • Operate paging systems or other systems to notify recipients of incoming calls.
  • Promote company products, services, and plans when appropriate.
  • Keep records of calls placed and receive.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Contact customers to persuade them to purchase merchandise or services.
  • Deliver merchandise and collect payment.
  • Answer questions about product features and benefits.
  • Circulate among potential customers or travel by foot, truck, automobile, or bicycle to deliver or sell merchandise or services.
  • Develop prospect lists.
  • Assist customers by providing information and resolving their complaints.
  • Issue receipts, refunds, credits, or change due to customers.
  • Maintain records of contacts, accounts, and orders.
  • Telephone or write letters to respond to correspondence from customers or to follow up initial sales contacts.

Education

Feb. 2010
High School Diploma

  • South Gerlach College – East Laurinda, West Virginia

Feb. 2009
  • Schneider Academy – South Justa, Oregon

References

Skills

Selections Consultant

Design Consultant

Sales and Retail

Interior Design

design consultant

  • Maintaining business records.
  • Being  one-point  contacts  for  people  of  various  levels  such  as  clients,  dealers, co-workers, laborers etc.

design consultant

  • Preparing statistical growth report.
  • Co-coordinating with factory workers to ensure perfect delivery.
  • Analyzing and researching various plots for potential business development.
  • Building a good rapport with the clients.

design consultant

  •  Attend walk-in clients.
  • Designing the house/commercial centers according to the client’s requirements.
  • Using various software for designing.
  • Accompany boss during business meetings.
  • Preparing  individual  PPT’s  for  dealers,  builders,  architects  etc.  and  presenting  the same.
  • Understanding the requirements of the clients and clarifying their doubts.
  • Training marketing executives.

design consultant

  • Participated in furniture selection and documentation of the specifications.
  • Created professional presentations to creatively communicate design intent and direction.
  • Visited home sites when necessary to assess and fulfill customer needs.
  • Successfully assisted clients in choosing furnishings that were consistent with their preferences and budget.
  • Reviewed project costs, budgets and adherence to schedules.

design consultant

  • Prepare information regarding design, structure specifications, materials, colours, estimated costs, or construction time.
  • Engage and oversea renovation & extension projects with a builder of choice 
  • Regular site visits 
  • Prepare drawings and specification documents.
  • Seek new client opportunities through marketing or giving presentations.
  • Contact customers to persuade them to purchase quotes/ orders/ 

design consultant

  • Worked for around 200+ B2B projects, gave the best solutions for the customers furniture requirements.
  •  to accommodate large crowds.
  • Attended more than 1800+ customers to directly understand the customer behavior.
  • Increasing the loyalty or satisfaction of existing customers, by handling store escalations for south Bangalore stores and reduced the average rate of cancellations from 32% to 24% in last financial year 

design consultant

  • Created accounts in Quickbooks for customers on pool service 
  • Sold monthly pool cleanings and kept 90% of them as customers after three months
  • Began interviewing and hiring repair technicians after one month of employment 
  • Promoted to design consultant after two months of employment
  • Sales closing ratio was at 35% during the company’s  off season
  • Scheduled subcontractors
  • Outsourced new subcontractors for the company 

design consultant

  • Design Consultant, Rajendra Brothers a CAD/CAM solution Provider 
  • Prepare a detailed requirements specification document from the customers high level requirements understood from the discussion &Convert the requirements into a technical solution document 
  • Provide and Demonstrate a working proof of concept / pilot implementation to Customer 
  • Managing assigned customers as Account manager 
  • Conducting Industrial Training in NX CAD/NX CAM 
  • Provide technical support to site activities 
  • Involved in Plastic injection mold fabrication and solving problems in-house & at vendor’s end in manufacturing of dies.

design consultant (intern)

  •  Greet customers and demo furniture pieces. 
  • Assist clients with residential and small scale commercial design concepts.
  • Develop room layouts using softwares for existing presented floor plans.
  • Design presentation boards including swatches, rugs, wall art, floor plan and accessories.
  • Ensured the highest customer satisfaction.
  • Regularly achieved sales goals.   
  • Helped educate buyer’s knowledge on available products and design trends.

design consultant

  • Helping clients with new space plans for existing spaces
  • Developing space plans for new spaces 
  • Analyzing the function of space and defining the client’s needs and goals. 
  • Establishing the budget for customers to provide detailed floor plans 
  • TWI training completed