deputy program manager Archives

Professional Summary

Highly trained, dedicated and experienced Personal Security Director & Program Manager with a proven track record of executing armed protective tasks with utmost professionalism: always proactive, ready to take the initiative and acutely sensitive to the security threat. I have 12 years experience in the US Army followed by 17+ years in the private security industry in Hostile Environments where I have extensive experience as a Security & Operations Manager. I now run the worlds largest US Local Guard Force contract for the US Department of State as Deputy Program Manager.

Employment history

Deputy Program Manager, Windler, Effertz and Cremin. Port Wilfredborough, North Carolina

Sep. 2017 – Present

I Manage all areas of performance of the U.S. Embassy Pakistan Local Guard Force Services contract with all four locations throughout Pakistan’s U.S. Consulates/Embassy (Lahore, Peshawar, Karachi and Islamabad).
I Managed the program to ensure fulfillment of contractual obligations including cost, quality and schedules while maintaining company profit goals.
Track cost-containment strategies and programs to evaluate effectiveness.
Prepare or implement budgets and strategic, operational, purchasing, or maintenance plans.
Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary and recognition/disciplinary actions.
Coordinated the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract; participate in the negotiation of contract and contract changes.
Perform personnel duties, such as hiring staff and evaluating work performance.
Acted as primary customer contact for program activities, leading program review sessions with Department of State to discuss cost, schedule and technical performance.

Security Force Supervisor, Padberg, Flatley and Rodriguez. Nydiahaven, New Jersey

Apr. 2013 – Dec. 2013

Responsible for leading the team who are providing static and mobile security at Camp Bondsteel, which is the U.S. KFOR Headquarters.
Remit includes delivering training instruction to the team members. Have personally enhanced the training syllabus, with the focus on improving the vehicle drills.
Resolve problems concerning transportation, logistics systems, imports or exports, or customer issues.
Maintain metrics, reports, process documentation, customer service logs, or training or safety records.
Collaborate with other departments to integrate logistics with business systems or processes, such as customer sales, order management, accounting, or shipping.

Personal Security Detail Manager, Nolan and Sons. Schambergermouth, Nebraska

Nov. 2011 – Oct. 2013

Tasked with commanding a 24-man Unit during designated Personal Protection missions to various locations across Afghanistan, including Kandahar and Bagram, which was on behalf of clients from 3 main contracts, including the Counter-Narcoterrorism Global Support (CNGS) program.
Designed and implemented a training program for the Team Members, which brought standardization to overcome previous conflicting training methods, and enhanced their effectiveness across various disciplines.
Based on performance would be given managerial duties on a new project, which included planning operations and sourcing the requisite equipment for the missions.
Initiate, facilitate, and moderate classroom discussions.
Provide professional consulting services to government or industry.
Perform administrative duties such as serving as department head.

Sr. Operations Coordinator, Schiller, Wuckert and Ratke. Millerport, North Dakota

May. 2009 – Jul. 2009

Responsible for overseeing the day-to-day operations in support of a 659-person Base Camp (FOB Cedar II & Talil).
Although this appointment was more directed towards providing logistical support, facilities management and administrative assistance, the duties also included conducting the Base Camp Emergency Readiness Exercises.
Assisted the Management by organizing, developing and implementing processes and procedures, while providing assistance as required.
Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Proud recipient of 7 Certificates of Appreciation from the Military for excellent work, and a Coin from 5th Special Forces Group for events that took place in Basra
Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.

PSD Team Lead, Monahan-Murray. North Maria, Idaho

Jun. 2003 – Jan. 2004

Tasked with conducting protective operations across Southern Iraq, in order to provide armed security for an array of clients including KBR, Supreme Group, and Iraq Project & Business Development (IPBD).
Plan, evaluate, and revise curricula, course content, course materials, and methods of instruction.
Ensure safe environment for individuals while maintaining corporate etiquette, confidentiality and professionalism
Establish and maintain excellent working relationships with local, state and federal agencies
Develop and implement complete security and logistical plans for domestic and international travel and appearances by senior executives.
Strong problem resolution and independent planning

Airborne Infantry Team Leader, Hahn LLC. North Jerri, Arkansas

Feb. 2000 – Nov. 2001

Supervised tactical deployment of assigned Airborne Infantry element in offensive, coordinates action of the element with adjacent and support elements and organic and supporting fire power; analyzes terrain.
Conducted tactical operation for a squad, operations of a patrol base and NBC operations; maintains operational security; prepares, operates and maintains secure communications equipment.
Ensures collection and proper reporting of intelligence data to unit
Responsible for the welfare, fitness, morale and discipline of a five-man Team;
Responsible for the individual training and maintenance of their equipment.
Primary instructor and adviser in the matters of tactics, personnel management and junior leader development.
Directs his Team’s tactical employment during offensive and defensive operations.
Responsible for the accountability and maintenance of all assigned MTO&E equipment worth in excess of $70,000

Education

The Conn University, South Diannashire, Wyoming

High School Diploma, Social Study, Mar. 1991

Additional information

Skills

Leadership

Motivational Skills

Computer Skills

Security Management

Project Management

Supervised and appropriately delegated responsibility to the Program staff
Provided support to all staff, oversaw capacity building needs and ensured quality implementation and partner management
Supported in development of the annual planning processes and project activities Including preparation of proposals, work plans and budgets with realistic and achievable timelines;
Responsible for adhering to the organizational culture of accountability, responsibility and quality of services created by UN Women;
Supported in developing strategic partnerships and strengthening linkages with NGOs, donors,UN agencies, government institutions, private sector, civil society and community grass root organizations for the implementation of the Program’s strategic plan;
Oversaw the completion of donor reports in a timely manner;
Attended conferences and meetings as needed and shared the minutes with the staff if necessary;

I Manage all areas of performance of the U.S. Embassy Pakistan Local Guard Force Services contract with all four locations throughout Pakistan’s U.S. Consulates/Embassy (Lahore, Peshawar, Karachi and Islamabad).
I Managed the program to ensure fulfillment of contractual obligations including cost, quality and schedules while maintaining company profit goals.
Responsible for coordinating subordinate employee recruitment, selection and training, performance assessment, work assignments, salary and recognition/disciplinary actions.
Coordinated the preparation of proposals, business plans, proposal work statements and specifications, operating budgets and financial terms/conditions of contract; participate in the negotiation of contract and contract changes.
Acted as primary customer contact for program activities, leading program review sessions with Department of State to discuss cost, schedule and technical performance.

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