deputy manager Archives

Responsible for smooth running of branch.
Cross Selling of various insurance and other products of the bank and partner firms.
Dealing in various debit and credit cards and promoting alternative delivery channels
Responsible for cash and currency management.
Assisting branch manager in scouting of new proposals
Customer satisfaction and effective resolution of grievances.

Prepare or direct preparation of financial statements, business activity reports, financial position forecasts, annual budgets, or reports required by management.
Prepare and file all indirect tax returns
Compute Annual Return financial information so that outside accountants can complete tax returns.
Supervise employees performing financial reporting, accounting, billing, collections and budgeting duties.
Conduct or coordinate audits of company accounts and financial transactions to ensure compliance

Specialized Demat Desk involving all sorts of operations related to Equities under NSDL.
Assessed needs of customers, suggesting products and services accordingly.
Resolving Customer issues under given TAT.
Executed financial transactions according to bank policies and procedures.

Assist customers by providing information and resolving their complaints. and customer relationship management.
Interdepartmental coordination and working relationship
Service and logistics of the fleet of 70+ motorcycles
Managing projects, including budgets, production schedules, resources and supervising quality control.

Cross-sells bank products to an existing set of Corp Sal customers which are mapped.
Handle Investment and Insurance requirements of clients
Informs customers of new products or product enhancements to further expand the banking relationship.
Coordinates with other group companies to provide seamless access to other products.
Goes beyond the professional need of the customer by providing other products – enhancement of customer value
Maintains complete relationship record for assigned customer accounts.
Penetration of group/family account of the existing mapped base.

Coordinate and participate in promotional activities and trade shows, working with developers, advertisers and production managers to market products and services.
Formulate, direct and coordinate marketing and communication activities and policies.
Promote products and services of the bank using appropriate types of media.
Testing/validation of the finished product

To manage Fuel purchase & Handling for smooth operation of power complex 880MW TPS Jamshoro.
To deal with Management of TPS Jamshoro regarding Purchase of fuel from M/s PSO and disbursement of fuel and technical matters..
To Evaluate & assess quality, timeliness and compliance of deliveries.
Prepare annual marketing plans in coordination with relevant departments.

Build, launch, and optimize all client SEM campaigns
Communicate with account managers and clients
Work with the development team to ensure ad attribution and tracking is configured correctly
Perform in-depth and competitive keyword research and strategic analysis
Run SEO audits and make recommendations for improvement
Monitor live digital ad campaigns

Distribution expansion in interior markets
Successfully handled highest turnover distributors.
Responsible for revenue growth, secondary growth and gross acquisitions.
Coordinate the network expansion domestically.

Special initiative projects (principal role)
Brainstorming and concept generation/review
Identifying of vendors & sourcing of critical parts as needed
Identification, selection, and procurement
Preparing costing and timeline estimates
Reports and design specifications
Fabricate and assemble components

Acquisition & Servicing of High Net Worth customers.
Informed customers about current promotions and sales, encouraging them to take advantage.
Manage public relations of the Bank.
Evaluate the financial aspects of marketing activities, such as budgets and expenditures.

Developing, implementing and executing strategic marketing plans for an entire organization for Mumbai Market to attract potential customers and retain existing ones
Creating brand awareness through ATL & BTL activities
Creating various branding and lead generating options for different builders on their upcoming or ongoing projects through a variety of products bundles
Making the Branding and Pitch Presentations for the client to introduce them with our products
Handling top 8 accounts of Mumbai acquired by roofandfloor.com in Mumbai, like Lodha Group, TATA Housing, Rajesh Lifespace, Space India, Kanakia Group, etc.

Manpower and Resource Management.
Cross-sectional training of field / panel engineers.
Contract preparation, line-up and execution for reactor catalyst loading & sulfiding operations with respective vendors during unit turnaround.
Contract preparation, line-up and execution for sulfur-sorber catalyst loading in Heavy Naphtha sulfur guard-bed and subsequent monitoring of sulfur loading during unit run.

Competent, diligent and result-oriented professional, with an experience of 7 years across Banking Operations having executed key functions such as Transaction Processing, Process Management, Branch Administration and Statutory Compliance’s; currently spearheading as Deputy Manager with AXIS Bank.
Suave and polished with strong coordination and liaison skills; competent to create win-win relationship with Corporate, Institutional customer while ensuring customer satisfaction by achieving delivery and service quality norms and thus leading to repeat and referral business.
Deft in steering collection operations, analysing risks and managing delinquencies with dexterity across applying techniques for maximising recoveries and minimising credit losses
Proactive professional with keen business acumen to achieve desired results/targets within shrinking deadlines; demonstrated capabilities in implementing business practices in conformity with global standards
Exceptional internal communication & interpersonal skills with the ability to interact with people from diverse backgrounds. Excellent networking and coordinating skills with flair in building Public Relations

Responsible for preparations of Department Manuals, Policies and Procedures and their implementation.
Responsible for managing the marketing budget of the department.
Plan and organize advertisement campaigns.
Develop Bank’s marketing strategy in details.
Prepare annual reports of the Bank.
Responsible for all marketing materials and ensure the compliance with Bank’s corporate identity.
Supervise marketing program administration including purchase of media print and placements, direct mailings and email distributions.

Special area in charge of bauxite handling Having 2numbers of Crushers & Each having capacity 650TPH & 2 no’s of stacker reclaimed having capacity 950TPH, Target to achieve per day 12000MT to 15000MT of bauxite crushing.
Overall in charge of Workshop Maintenance,& Red Area and central, shift coordinator
Planning of preventive maintenance schedule & report generation based on daily, weekly and monthly basis and Turn Around
Resolving day to day maintenance issues in co-ordination with team members and job allocation to subordinates.
Supervising on all type of jobs in workshop Fabrication,Maintanance of gear box and monitoring of the schedule of all manpower work shift and leave.

PHA analysis of various Loops in the HCU-DHT unit.
Analyzing the behavior of controllers and tuning of controllers.
Evaluation of the tagged equipment performance by self Prepared working files (excel) & equipment efficiency calculation.
Hydraulic and pressure drop calculation calculations for pumps, process lines & utility lines through in house excel sheets for Revamp of integrated HCU&DHT unit.

Managing the High Net Worth customers of the Bank.
Achieving the Business targets assigned in terms of cross selling, enhancing and upgrading the High Net Worth relationships.
Profiling Customers and provide financial products to meet customer needs.
Ensuring the highest levels of service to the High Net Worth customer.
Providing Financial planning & Investment Advise
Sales targets spread across Liabilities, Retail Assets, Business Banking, Forex, Credit Cards,Online trading etc.
One point contact for all requirements of High Net Worth customers in the Branch.

Improvements and breakthroughs to incorporate innovations for enhancing profit-making of the unit.
Provide recommendations for future projects/modifications.
Update P&ID to reflect the new modification. Carrying out the detail engineering of the modification. The deliverable includes the affected P & ID’s, Line designation tables, Cause and Effect Diagrams Process datasheets for equipment and instruments.
Preparation of SOPs,Handover/Takeover procedure of critical activities as well as shutdown jobs.

Interviewing & Selecting Executives & Senior Executives.
Involved in Planning, Decision Making and execution of laid down objectives.
To monitor overall Category performance & figures.
Coordinate the workflow for the team, including resource planning & scheduling.

Worked on Material Master, Purchasing Info records, Equipment master, Plant Maintenance Master data, Task lists.
Configured Intercompany Stock Transfers, Internal & External MRP Procurement, MRP runs, MRP Controller, Lot-Sizing and Safety Stock procedure.
Configured purchasing documents like purchase requisitions, purchase orders, RFQ Quotation, and quota arrangements.
Coordinate with the technical teams in mapping Procure to pay processes to IT requirements, prioritizing requirements and issues within the Procure to pay process.
Define release strategies for PR/RFQ docs.
Configure header level text for PR docs.

Working on managed portfolio of clients and ensuring a good client relationship build-up as well as cross-selling various financial products to the customer as per their financial requirements.
OTC transactions including all financial and non-financial transactions. Routine checks of vouchers for healthy audit score of branch.
Specialization in retail foreign exchange such as wire remittance for NRI and domestic client base.
Preparation of various data sheets and delivering it within the time frame.
KYC documentation for individuals and company accounts.

Analyze statistical data and product specifications to determine standards and establish quality and reliability objectives of finished product. I have done project on analyzing past 5 year breakdown history data to correlate with spare management process of TSPDL, Faridabad Unit .
Maintain and oversee a safe work Environment.
Training of new staff members.
Analyzing mid-month sales reports & marketplace trends.

Working as shift Incharge of HCU-DHT unit.
Carried out detail configuration study for refinery expansion (revamp) from 6MMTPA to 7.8MMTPA & study of changes required in HCU-DHT, its feasibility study with licensor M/s CHEVRON LUMMUS GLOBAL for expansion.
Maintain and Compliance of various audit like IMS,ENMS,PSM, documentation related to HCU-DHT unit.
Co-ordination with other departments for conducting IBR tests, mock drills, housekeeping & safety audits (both internal & external).
Troubleshooting of various problem related to the HCU-DHT unit.
Planning for shutdown/Turnaround.
Managing process catalyst related activities, i.e. monitoring catalyst performance, catalyst fouling rates & catalyst cycle length for HCU-DHT, issue report / recommendation in consultation with unit licensor.

Responsible for onboarding & managing vendors.
Managing all 16 operational cities Pan-India.
Handling Training & Development of all existing & new team members.
Training Need Analysis & Training Delivery.
Skill Gap Analysis & Improvement.
Handling all Brand driven promotional & product launch campaigns.
Preparing analytical reports on the performance of different categories.

Handling sales, Operational work of Priviliged
Communicate information in a timely, relevant and accurate manner to all team members.
Managing key business metrics like SLA’s and CSAT.
Performance management and appraisals for the Team.

Corporate Office role responsible for assessment of Corporate credit proposals and review of Branch credit recommendations.
Market Analysis for identifying opportunities for business development at Corporate Office level and providing Corporate Branches with specific market leads.
Joined as Management Trainee in April’01 and underwent structured on-the-job training for 18 months in various Banking Modules as part of intensive Management Training Program
Special Assignment: Key member in task force for testing and installing Credit Risk Assessment Model in conjunction with vendor, CRISIL (India’s leading Ratings, Research, Risk and Advisory Company). Conducted training program for all users in branches and resolved post-installation issues.

Improving customer service experience, create engaged customers and facilitate organic growth.
Taking ownership of customers issues and following problems through to resolution.
Setting a clear mission and deploying strategies focused towards that mission.
Responsible for managing the operations seamlessly and timely SLA delivery along with maintaining high levels ofemployee and customer satisfaction.
Ensure customer delivery, revenue and employee metrics are met.
Manage all client interaction and communication- should front end the relationship with the client.
Measure and manage the team to meet performance targets.

Review and approve designs,specifications and contract documents of Hawassa town Asphalt Road,buildings water supply and other infrastructure works.
Manage and coordinate Land Administration and the overall implementation new and upgrading of infrastructures in the town.
Plan,Monitor and supervise all municipal services to satisfy the community of the town.
Collect data and feed backs from the community and incorporate the comments in other or similar projects.
Prepare and present timely reports to the management staff and other concerned bodies.
Represent the municipality in different administrative, community and other governmental & non-governmental stakeholders meetings.

Operational Support to the Business Team
Loan Disbursements- Passenger Vehicles, Commercial Vehicles, Construction Equipments, Light Commercial Vehicles
Processing of Refunds
Processing of Employee and Vendor Imprests
Trade Advance Disbursement and Liquidation
Facilitating Branch Request for New Savings Account Creation
Compliance

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deputy manager, head of engineering service department and construction control and contract administration team leader

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