6db55db0-a5b7-4c34-bc39-58ccb8b01c3e

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Employment history

Dec. 2012 – Present
Lavernland, Michigan
Dental Receptionist, Dietrich and Sons

  • Greets patients as they arrive at the dental office.
  • Assisted patients in completing all necessary forms and documents.
  • Answers phone calls.
  • Scheduled, rescheduled and handled cancelled appointments for patients.
  • Confirm upcoming appointment and recall according to office protocol.
  • Dispatch laboratory work appropriately.
  • Managing office inventory and supplies.
  • Communicates with dental vendors
  • Handling test results including x-rays.
  • Safeguard patients privacy and confidentiality.

Jun. 2018 – Present
West Samtown, Montana
Geriatric Caregiver, Strosin and Sons

  • Perform health care task, such as monitoring vital signs and medication, under the direction of the doctor.
  • Prepare record of clients progress, reporting changes in client’s condition to their family and doctor.
  • Cared for individuals and during period of incapacity, family disruption, and convalescence, providing companionship, personal care and help adjusting to new life style.
  • Perform housekeeping duties such as cooking, cleaning, washing clothes and dishes and running errands. 

Jan. 1996 – Apr. 1997
Bednarshire, Ohio
Dental Assistant, McGlynn, Brakus and Thompson

  • Welcomes patients into the treatment room with warm and friendly demeanor.
  • Arrange patient in the dental chair and ensure both their comfort and their calmness.
  • Operated a variety of dental equipment; including x-ray machines, bleaching device and curing lights.
  • Assisting in taking, developing and displaying of radio graphs.
  • Handed tools to dentist as requested by either direct speech or non-verbal cues.
  • Answers all questions and concerns set forth by patients to put their mind at ease.
  • Explains the purpose and dosing instructions of any prescriptions or pain medication offered to patient.
  • Constructs interim dentures and temporary crowns in safe yet speedy manner.
  • Obtained patients history through brief interview session.
  • Manage the inventory of office and ordered more supplies as needed.
  • Assisted with dental procedures such as root canal, crowns, bridges, fillings, extraction, surgery, orthodontic appliance installation and dentures.

Education

Undergraduate: Dentistry

  • Southern Montana College – New Winfredville, North Carolina

Skills

Excellent Multitasking Capability

Professional Demeanor

Customer and Client Relations

Sorting and Labeling

Scheduling

Dental Staff Support

Treatment Room Setup

Understanding of Confidentiality Laws

Professional Phone Etiquette

dd9b7742-d945-4566-8a51-b597734774b4

Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Dental nurse and receptionist reporting directly to the dentist  responsible for providing day-to-day operations support.  Major responsibilities include patient/client service, administrative duties, answering telephones, making patient appointments, settling accounts. I’am Very reliable and always strive to give high-levels of quality care and ensure patient satisfaction. I have been lucky enough to be a stay at home mum for the past 12 years but am eager to return to the workforce.

Employment history

Dental Receptionist/Nurse, Dickinson and Sons. Kossstad, Virginia
Dec. 2002 – Jan. 2005
  • Answer telephones and give information to patients.
  •  Making Appointments.
  • Settle accounts using hicaps and veteran affairs and eftpos.
  • Greet patients on arrival.
  • Patient Filing and recording of details.
  • All nursing duties : chair side assisting, sterilising, charting.

Cashier, Johnson, Connelly and Beier. Littelborough, New Jersey
Oct. 1996 – Mar. 1998
  • Taking Customer orders and payments cash and eftpos
  • preparing orders
  • cooking orders
  • ordering stock
  • Training new Staff members

Education

The Delaware College, New Denese, Arizona
High School Diploma, Sep. 1994

Skills

Making patient appointments
Experienced

Settling accounts
Experienced

Telephone skills
Experienced

dental receptionist

  •  Greeting and assisting patients the moment they enter the dental office 
  • Help coordinate the dentist’s schedule and bill patients and their insurance companies  
  • Monitor a visitor’s access to the office and collect mail 
  • Use a computerized filing system to organize patient records and keep them updated.
  • Following up with patients to get feedback on experiece, and when undergoing certain procedures

dental receptionist

  • Greets patients as they arrive at the dental office.
  • Answers phone calls.
  • Confirm upcoming appointment and recall according to office protocol.
  • Dispatch laboratory work appropriately.
  • Communicates with dental vendors
  • Safeguard patients privacy and confidentiality.

dental receptionist

  • Greeted patients and provided necessary services. Gave friendly, helpful and accurate responses to individuals seeking assistance.
  • Scheduled appointments in person and over the phone. Handled medical files by making notations, sorting, and filing of the medical reports. Filed claims with dental insurance companies. 
  • Stood out for the quality and timeliness of the compiled reports, attention to detail, exemplary customer service delivery as well as having a team-player attitude. 
  • Provide clinical services or health education to improve and maintain the oral health of patients 

dental receptionist

  • Collaborate with other professionals, such as general dentists and oral surgeons, to plan treatment.
  • Verify and Submit pre-authorizations. 
  • Speak with patient regarding treatment plan and pricing.
  • Confirm upcoming appointments 

dental receptionist

  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually and using computer.
  • Handled paperwork and insurance claims.
  • Managed phone calls, emails, and anything regarding the communications within the company.
  • Managed Company’s Social Media Networking.
  • Charged and billed patients .
  • Cleaned and Maintained the Workplace.

dental receptionist

  • Check patients in/out
  • Answer phones and schedule appointments
  • Collect payments  by cash, check, and credit cards. 
  • Register new patients 
  • Scan patients charts and paperwork into EMR
  • Organize and file paperwork
  • Take detailed messages for Doctor’s 

dental receptionist

  • Schedule appointments for new and existing patients.
  • Date entry of demographics.
  • Collect co-payments and/or full amount of surgery due. 
  • Post payments.
  • Answer multi-line phone system.
  • Prepare deposits and closing for end of day.
  • Handled Care Credit and Medicaid payments. 

dental receptionist

  • Answer phone calls and questions.
  • Take messages.
  • Make and confirm appointments with patients. 
  • Pull and update patient files after each appointments.
  • Greet patients when they come in.
  • Order dental and office supplies.
  • Keep records of collections and disbursements, and ensure accounts are balanced.

dental receptionist / nurse

  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, using computer.
  • Answer phones and deal with patient enquiries
  • Greet patients and check them in
  • Monitor and maintain patients for recalls or if they require further appointments 

dental receptionist

  • Answer and place phone calls regarding patient appointments
  • Contact insurance companies regarding coverage and payment plans
  • Perform clerical duties such as copying, faxing, filing, emailing etc. 
  • Send payment notices to insurance companies and patients
  • Receive and process payments made by patients or insurance companies
  • Enter patient information into computer system
  • Check-in patients gathering all personal and insurance information needed

dental receptionist/nurse

  • Answer telephones and give information to patients.
  •  Making Appointments.
  • Settle accounts using hicaps and veteran affairs and eftpos.
  • Greet patients on arrival.
  • Patient Filing and recording of details.
  • All nursing duties : chair side assisting, sterilising, charting.

dental receptionist

  • Organized referrals to other medical specialists.
  • Greeted each patient pleasantly and provided the desk sheet for sign-in. 
  • Maintained and managed patient records in compliance with security regulations. 
  • Prepared claim forms for dental insurance.
  • Assisted patients in completing all necessary forms and documents.
  • Scheduled, rescheduled and handled cancelled appointments for patients. 
  • Alerted other staff when patients arrived and prepared records for dentist review.