829efc9e-12ae-4705-a14d-7883681f835b

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service claims role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Dental Hygienist, Hessel Group. New Conchitaville, Florida
Nov. 2018 – Present
  • Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
  • Record and review patient medical histories.
  • Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
  • Provide clinical services or health education to improve and maintain the oral health of patients or the general public.
  • Feel and visually examine gums for sores and signs of disease.
  • Expose and develop x-ray film.
  • Chart conditions of decay and disease for diagnosis and treatment by dentist.
  • Apply fluorides or other cavity preventing agents to arrest dental decay.
  • Maintain patient recall system.
  • Schedule appointments, prepare bills and receive payment for dental services, complete insurance forms, and maintain records, manually or using computer.
  • Collaborate with other professionals, such as restorative dentists and orthodontists, to plan treatment.
Barista/ Book seller, Aufderhar and Sons. Franchescaborough, Alabama
Oct. 2017 – Dec. 2017
  • Prepare or maintain inventory or production records.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Clean service or seating areas.
  • Prepare or serve hot or cold beverages, such as coffee, espresso drinks, blended coffees, or teas.
  • Receive and process customer payments.
  • Explain products or services and prices and demonstrate use of products.
  • Contact customers to persuade them to purchase merchandise or services.

Education

Windler Institute, Bogisichview, Massachusetts
Associate of Applied Science, Dental Hygiene, Feb. 2018

Skills

Team work
Expert
Communication
Expert
Attention to Detail
Expert
Problem-Solving
Expert
Organization
Expert
Customer Service
Expert

a256a5a0-e3cd-4c5c-ab73-5136ece0ed85

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

– 10+ year tenured hygienist actively seeking role as a Dental Hygienist and any Office Responsibility’s
– Dependable, energetic, attentive  office manager with 10+ years of experience proving operations oversight to a successful dental hygiene practice in Pickering.  Strong clinical knowledge proficient in insurance submissions and payments, presenting patient care plans, providing exceptional customer service, and cultivating positive relationships with off-site dentist, hygienists, and office staff.  Where I can apply extensive knowledge and experience to add immediate value to an organization.  Expert in office management, general dental care, and specialized procedures.  Patient-focused licensed dental professional driven and motivated to take the next exciting step in my career.

Employment history

Dental Hygienist, Heathcote-Botsford. East Veolachester, Delaware
Feb. 2014 – Present
  • Use computers for various applications, such as database management or word processing.
  • Perform payroll functions, such as maintaining timekeeping information and processing and submitting payroll.
  • Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.
  • Collect and deposit money into accounts, disburse funds from cash accounts to pay bills or invoices, keep records of collections and disbursements, and ensure accounts are balanced.
  • Create, maintain, and enter information into databases.
  • Set up and manage paper or electronic filing systems, recording information, updating paperwork, or maintaining documents, such as attendance records, correspondence, or other material.
  • Operate office equipment, such as fax machines, copiers, or phone systems and arrange for repairs when equipment malfunctions.
  • Greet clients 
  • Complete insurance 
  • Maintain scheduling and event calendars.
  • Make copies of correspondence or other printed material.
  • Operate electronic mail systems and coordinate the flow of information, internally or with other organizations.
  • Set up and oversee administrative policies and procedures for offices or organizations.
  • Review operating practices and procedures to determine whether improvements can be made in areas such as workflow, reporting procedures, or expenditures.
  • Supervise other clerical staff and provide training and orientation to new staff.
  • Perform general office duties, such as ordering supplies, maintaining records sterilization procedures.
Dental Hygienist, Cronin-Hessel. South Bennettland, Delaware
Oct. 2003 – Present
  • Clean calcareous deposits, accretions, and stains from teeth and beneath margins of gums, using dental instruments.
  • Record and review patient medical histories.
  • Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.
  • Provide clinical services or health education to improve and maintain the oral health of patients or the general public.
  • Feel and visually examine gums for sores and signs of disease.
  • Expose and develop x-ray film.
  • Chart conditions of decay and disease for diagnosis and treatment by dentist.
  • Maintain dental equipment and sharpen and sterilize dental instruments.
  • Apply fluorides or other cavity preventing agents to arrest dental decay.
  • Feel lymph nodes under patient’s chin to detect swelling or tenderness that could indicate presence of oral cancer.
  • Maintain patient recall system.
  • Remove excess cement from coronal surfaces of teeth.
  • Conduct dental health clinics for community groups to augment services of dentist.
  • Remove sutures and dressings.
  • Make impressions for study casts.
  • Place and remove rubber dams, matrices, and temporary restorations.

Education

Western Massachusetts College, West Kareemborough, Maryland
College Diploma, Restorative Dental Hygienis, Dec. 1983
The Stracke, Port Kieth, Alaska
College Diploma, Dental Hygienist, Dec. 1980

Skills

Self initiated – owner of Independent Dental Hygiene Clinic
Dental Assistant
Reception
Restorative Dental Hygienist
Dental Hygienist

351da19f-89f0-4a2b-a64f-bfb0f888c0ec

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Client-focused Dental Hygienist actively seeking a career change into Administration and Human Resources where I can apply transferable skills and experience to add immediate value to an organisation. Educated and motivated to take the next step in a new direction, with extensive experience in paperless dental practices.  Proficient in electronic medical records management, scheduling and correspondence. Strong organisational skills and adaptability with keen attention to detail, dedicated to providing high quality and individualised service.

Employment history

Dental Hygienist, Stroman, Toy and Roberts. East Eloychester, Missouri
Jan. 2020 – Present
Provide clinical treatment under the prescription of the Orthodontist and perform duties related to treatment.
  • Bands/braces on and off, lingual wire application, Invisalign start and finish, treatment management, impressions for retainers, appliances and study models, oral health education, 3D digital scanning, extra-oral and intra-oral photographs 
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments
Dental Hygienist, Feil-Kub. Beattybury, Nevada
Sep. 2018 – Present
Provide clinical treatment under the prescription of the Orthodontist and perform duties related to treatment.
  • Bands/Braces off, Lingual wire application, Impressions for Retainers and Study Models, Oral Health education, 3D Digital Scanning, Extra-oral and intra-oral photographs
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling appointments and confirming appointments
Dental Hygienist, Hauck, Jenkins and Swaniawski. Medhurstview, New Mexico
Feb. 2019 – Mar. 2019
Provide clinical services and oral health education to improve and maintain the oral health of patients.
  • Periodontal examination, diagnosis and treatment, supra and sub-gingival scaling, stain removal, fluoride application, local anaesthetic administration, impressions for bleaching trays and study models, expose and develop radiographs
  • Maintain dental equipment and sharpen and sterilize dental instruments. 
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems
Dental Hygienist, Kozey and Sons. Wisokyton, New Mexico
Oct. 2018 – Dec. 2018
Provide clinical services and oral health education to improve and maintain the oral health of patients.
  • Periodontal examination, diagnosis and treatment, supra and sub-gingival scaling, stain removal, fluoride application, local anaesthetic administration, impressions for bleaching trays and study models, expose and develop radiographs
  • Maintain dental equipment and sharpen and sterilize dental instruments. 
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems 
Dental Hygienist, Murazik, Pfeffer and Swift. McDermottborough, Kentucky
Sep. 2018 – Nov. 2018
Provide clinical services and oral health education to improve and maintain the oral health of paediatric and special needs patients.
  • Periodontal examination, diagnosis and treatment, supra and sub-gingival scaling, stain removal, fluoride application, local anaesthetic administration, impressions for bleaching trays and study models, fissure seal placement, expose and develop radiographs
  • Maintain dental equipment and sharpen and sterilize dental instruments. 
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems 
Dental Hygienist, Waters, Mayert and Batz. Francescafort, Colorado
Dec. 2017 – Feb. 2018
Provide clinical services and oral health education to improve and maintain the oral health of patients.
  • Periodontal examination, diagnosis and treatment, supra and sub-gingival scaling, stain removal, fluoride application, local anaesthetic administration, impressions for bleaching trays and study models, expose and develop radiographs
  • Maintain dental equipment and sharpen and sterilize dental instruments. 
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems 
Dental Hygienist, Ondricka-Schmidt. Harberland, Arkansas
Mar. 2017 – Apr. 2017
 Provide clinical services and oral health education to improve and maintain the oral health of patients.
  • Implementation – first hygienist in practice, started initial development of hygiene department
  • Marketing – social media presence and management
  • Periodontal examination, diagnosis and treatment, supra and sub-gingival scaling, stain removal, fluoride application, local anaesthetic administration, impressions for bleaching trays and study models, teeth whitening, expose and develop radiographs
  • Maintain dental equipment and sharpen and sterilize dental instruments. 
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems, referrals and correspondence 
Dental Hygienist, Johns, Mraz and Bartell. Lake Tuan, Florida
Sep. 2016 – Feb. 2017
Provide clinical treatment under the prescription of the Orthodontist and perform duties related to treatment.
  • Bands/Braces off, Lingual wire application, Impressions for Retainers and Study Models, Oral Health education, 3D Digital Scanning, Extra-oral and intra-oral photographs
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling appointments and confirming appointments 
Dental Hygienist, Tremblay, Cruickshank and Walsh. North Caseychester, Arizona
Dec. 2015 – Jan. 2016
Provide clinical services and oral health education to improve and maintain the oral health of patients.
  • Implementation – involved in business opening, first hygienist in practice, started initial development of hygiene department
  • Marketing – social media presence and management, participation in meetings to discuss marketing strategies, development of business motto and advertisements 
  • Periodontal examination, diagnosis and treatment, supra and sub-gingival scaling, stain removal, fluoride application, local anaesthetic administration, impressions for bleaching trays and study models, teeth whitening, expose and develop radiographs
  • Maintain dental equipment and sharpen and sterilize dental instruments. 
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems, referrals and correspondence 
Dental Assistant/Receptionist, Bogan, Kassulke and Luettgen. Wiltonchester, Tennessee
Jan. 2015 – Apr. 2015
 Assist the dentist in clinical procedures and reception duties. 
  • Surgery set up and shut down, prepare patient, sterilize instruments to industry standard, set up treatment trays, prepare materials, assist dentist during dental procedures, expose dental radiographs
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems, correspondence, prepare bills and receive payments via HICAPS, eftpos and cash
  • Stock management, ordering and equipment inventory 
Dental Assistant/Receptionist, Schmeler LLC. Port Louie, Virginia
Aug. 2013 – Sep. 2013
 Assist the dentist in clinical procedures and reception duties. 
  • Surgery set up and shut down, prepare patient, sterilize instruments to industry standard, set up treatment trays, prepare materials, assist dentist during dental procedures, expose dental radiographs
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems, correspondence, prepare bills and receive payments via HICAPS, eftpos and cash
  • Monitor dental stock and equipment inventory
Dental Assistant/Receptionist, Murphy LLC. Fransiscaberg, Tennessee
Mar. 2011 – Feb. 2012
 Assist the dentist in clinical procedures and reception duties. 
  • Surgery set up and shut down, prepare patient, sterilize instruments to industry standard, set up treatment trays, prepare materials, assist dentist during dental procedures, expose dental radiographs
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems, correspondence, prepare bills and receive payments via HICAPS, eftpos and cash
  • Monitor dental stock and equipment inventory 
Dental Assistant/Receptionist, Kris-Huel. Isaiahhaven, Montana
Feb. 2009 – Dec. 2009
 Assist the Orthodontist in clinical procedures and reception duties. 
  • Surgery set up and shut down, prepare patient, sterilize instruments to industry standard, set up treatment trays, prepare materials, assist Orthodontist and Hygienist during Orthodontic treatment
  • Paperless records management – dental software use, medical history and personal information documentation, maintain records, legal documentation of full appointment details
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems
  • Monitor dental stock and equipment inventory 

Education

Eastern Hilll, Jackfort, Rhode Island
Advanced Diploma, Oral Health (Dental Hygiene), Jan. 2014
West Illinois University, New Ellis, Minnesota
Radiography (Extra-Oral Panoramic), Jun. 2011
Haag Institute, North Danialmouth, Arizona
Certificate IV, Dental Assisting (Intra-Oral Radiography), May. 2010
Eastern Cole, East Phoebe, Kentucky
Certificate III, Dental Assisting, May. 2009
Northern Boyle, Danielland, Tennessee
Year 12, Nov. 2008

Skills

Proficient in Microsoft Office – Word, Excel, Powerpoint, Outlook
Leadership
Adaptability
Time management
Written and Verbal Communication
Email and Social Media Management
Typing Speed – 50-60 wpm
Team work

Professional References

Personal References

dental hygienist

  • Applied fluoride and dental sealants to protect patients’ teeth from decay
  • Removed soft and hard deposits with Cavitron and Piezo
  • Maintained clear, organized dental records and reports
  • Improved and developed knowledge through continuing education courses and seminars

dental hygienist

  • Very busy general dentist practice with three full time dentists and three full time hygienists
  • Assisted with posting patient personal and insurance payments 
  • Educated patients on the importance of oral hygiene and demonstrated techniques for flossing, brushing and specific care needs based on patient’s needs/ability
  • Diagnosed conditions of hard and soft tissues of teeth, jaws and supporting structures and explained corrective measures to patients

dental hygienist

  • Prepares patient for dental treatment by welcoming ,reviewing a patient’s oral health history.
  • Maintains instrumentation for dental hygiene treatment by sterilizing and selecting instruments.
  • Completes dental prophylaxis by cleaning deposits and stains from teeth and from beneath gum margins.
  • Educates patients by giving oral hygiene and plaque control instructions and postoperative instruction; providing reminders of time of next dental visit. 

dental hygienist

  • Provide clinical services or health education to improve and maintain the oral health of patients or the general public
  •  Provided compassionate care and ensured patient comfort through communication, exceptional clinical skills, gentle approach, and positive rapport development
  • Screened patients for signs of oral cancer, lesions or disease by visually and manually inspecting mouth/gums
  • Maintained accurate medical and dental records by documenting essential patient data in Eaglesoft and Dexis
  • Coordinated hygiene inventory management by tracking supplies/placing orders
  • Carried out advanced dental cleaning services, including full mouth debridement and scaling and root planning procedures
  • Cared for patients with special needs by providing individualized services, including education related to specific procedures and communicating with caregivers

dental hygienist

  • Recorded and reviewed patient medical histories and maintained patient recall system.
  • Cleaned patients’ teeth using dental instruments and applied fluorides.
  • Examined patients to identify recessed gums, as well as signs of gum disease and oral cancer.
  • Provided clinical services to help patients maintain their oral hygiene.
  • Maintained dental equipment and developed x-ray film.

dental hygienist

  • Conduct cancer screenings
  • Assess signs of gum disease, and help with disease prevention.
  • Provide oral health education
  • Sterilize dental instruments.
  • Scaling and root planning

dental hygienist

  • Maintain dental equipment 
  • Apply fluorides or other cavity preventing agents to arrest dental decay. and sterilize dental instruments.
  • Bands/braces on and off, lingual wire application, Invisalign start and finish, treatment management, impressions for retainers, appliances and study models, oral health education, 3D digital scanning, extra-oral and intra-oral photographs 
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments

dental hygienist

  •  Document dental hygiene services by recording vital signs, medical, and dental histories in patient’s chart.
  •  Maintain instrumentation for dental hygiene treatment by sharpening, sterilizing, and selecting instruments. 
  • Maintain safe and clean working environment by following procedures, rules, and regulations. 
  • Protect patients and employees by adhering to infection control policies and protocols. 

dental hygienist

  • Comprehensive hands on patient care
  • Monitor patients progress and maintain the patients oral health
  • Follow OSHA regulations
  • Utilize Dentrix computer software
  • Provide patient counseling

dental hygienist

  • Take Intra-Oral photos. 
  • Adult prophylaxis, Child prophylaxis, Scaling and root planing, and Periodontal maintenance. 
  • Examine gums, using periodontal probes, to locate periodontal recessed gums and signs of gum disease. 
  • Apply fluoride. 
  • Feel lymph nodes under patient’s chin to detect swelling or tenderness that could indicate presence of oral cancer. 
  • Sterilize Instruments. 
  • Prepare patient, sterilize or disinfect instruments, set up instrument trays, prepare materials, or assist dentist during dental procedures. 

dental hygienist

  • Bands/Braces off, Lingual wire application, Impressions for Retainers and Study Models, Oral Health education, 3D Digital Scanning, Extra-oral and intra-oral photographs
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling appointments and confirming appointments 
  • Maintain patient recall system and treatment tracker system.
  • Keep track of office out referrals. 

senior dental hygienist, region 9

  • Mentor of 20+ hygienists at multiple locations
  • On-boarding training for all new hygienists.
  • Lead hygienist directly involved with hiring, performance reviews, and termination of hygienists and support staff.
  • Licensed to administer general and local anesthetics.

dental hygienist

  • Provide oral prophylaxis services
  • Deep scaling and root planning 
  • Oral exams
  • Oral health education
  • Organise patient documents 
  • Dental charting

dental hygienist

  • Implementation – first hygienist in practice, started initial development of hygiene department
  • Marketing – social media presence and management
  • Periodontal examination, diagnosis and treatment, supra and sub-gingival scaling, stain removal, fluoride application, local anaesthetic administration, impressions for bleaching trays and study models, teeth whitening, expose and develop radiographs
  • General Reception duties – answering phone calls, greeting and farewell of patients, scheduling and confirming appointments, maintaining recall systems, referrals and correspondence 

dental hygienist

  •  Care for a minimum of eight or maximum of twelve patients per day. 
  •  Work collaboratively with patients to develop and accept personalized treatment plans. 
  •  Instruct patients on the best methods for practicing oral hygiene. 
  •  Successfully take intra/extra oral photographs. 

dental hygienist

  • Expose and develop x-ray film using Dexis.
  • Clean calculus deposits, accretions, and stains from teeth and beneath margins of gums, using oraqix, ultrasonic scaling Cavitron, and dental instruments. Determine and performing if the need for scaling and root planning.
  • Provide clinical services and health education to improve and maintain the oral health of patients.
  • Apply fluoride to arrest dental decay, placed sealants.
  • Complete patient charts using Dentrix.

dental hygienist

  • Review patient’s health history.
  • Take Intra-Oral photos.
  • Update x-rays: Panorex, bitewings, periapical x-ray, and full mouth series.
  • Adult prophylaxis, Child prophylaxis, Scaling and root planing, and Periodontal maintenance.
  • Examine gums, using periodontal probes, to locate periodontal recessed gums and signs of gum disease.
  • Apply fluoride.
  • Record the doctor’s treatment plan after he/she has assessed and diagnosed the patient.

dental hygienist

  • Oral prophylaxis 
  • Fluoride treatment 
  • Patient education 
  • Pit and fissure sealants
  • Scaling and root planning 
  • Patient file documentation 
  • Dental charting 

dental hygienist

  • Examine gums to locate periodontal recessed gums and signs of gum disease.
  • Educate patients about conditions of the disease such as gingivitis and periodontitis and give OHI
  • Clean calculus deposits and stains from teeth and beneath margins of gums, using dental instruments.
  • Perform local anesthesia and provide deep scaling treatments for the required patients 

dental hygienist

  • Improved patient oral hygiene by educating on proper care
  • Kept dental equipment and tools clean, organized and sterilized for use
  • Identified signs of gum disease and located periodontal recessed gums with careful examinations
  • Cleaned teeth and beneath margins of gums to remove calculus deposits and stains
  • Took dental x-rays
  • Periodontal scaling and root planing
  • Answered phones and emails

dental hygienist

  • Examine gum tissue to classify periodontal health.
  • Clean coronal and subgingival calcareous deposits, plaque, and stain from teeth using dental instruments.
  • Provide clinical services, such as fluoride treatments, and health education to improve and maintain the oral health of patients.
  • Examine gums, using probes, to locate periodontal recessed gums and signs of gum disease.

dental hygienist

  • Educated patients about proper oral hygiene and plaque control. 
  • Felt and visually examined gums to detect any sores or signs of disease. 
  • Sharpened and sterilized dental instruments.  
  • Performed oral cancer checks by feeling lymph nodes to detect swelling or tenderness.