8e403e1e-71fe-4de9-96c6-c64c7a590d7c

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

 Strong ability to develop strategic plans and drive execution to increase productivity, development, and revenues.  Dedicated leader equipped with an entrepreneurial mindset, advanced technical skills, and exceptional customer service delivery. Hard working, reliable and enthusiastic, with great communication skills, able to work at own initiative or within a group, pro active. Rely on experience and judgment to plan and accomplish goals. Perform a variety of task. Capable of working under pressure, result oriented and deadline driven.

Employment history

deli associate, Crist, Reilly and Nitzsche. Shavonnemouth, Oregon
May. 2019 – Aug. 2019
  • Observe color of products being baked and adjust oven temperatures, humidity, or conveyor speeds accordingly.
  • Set oven temperatures and place items into hot ovens for baking.
  • Combine measured ingredients in bowls of mixing, blending, or cooking machinery.
  • Roll, knead, cut, or shape dough to form sweet rolls, pie crusts, tarts, cookies, or other products.
  • Set time and speed controls for mixing machines, blending machines, or steam kettles so that ingredients will be mixed or cooked according to instructions.
  • Prepare or maintain inventory or production records.
  • Direct or coordinate bakery deliveries.
  • Operate slicing or wrapping machines.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Clean service or seating areas.
  • Slice fruits, vegetables, desserts, or meats for use in food service.
  • Wrap, label, or date food items for sale.
  • Clean or sanitize work areas, utensils, or equipment.
  • Describe menu items to customers or suggest products that might appeal to them.
  • Wrap menu item such as sandwiches, hot entrees, and desserts for serving or for takeout.
  • Replenish foods at serving stations.

sales associate, Purdy, Koss and Konopelski. Bulahtown, Arizona
Nov. 2015 – Feb. 2016
  • Fixing damaged screens for iphones
  • Taking care of customer needs
  • maintain a clean working environment
  • selling cases and phones to achieve sales targets
  • Deliver merchandise and collect payment.
  • Write and record orders for merchandise or enter orders into computers.
  • Explain products or services and prices and demonstrate use of products.
  • Arrange buying parties and solicit sponsorship of such parties to sell merchandise.
  • Answer questions about product features and benefits.
  • Set up and display sample merchandise at parties or stands.

Education

Southern Cronin, Port Teresa, West Virginia
Associate of Science, radiology, Present

West Berge, South Dewayne, Texas
Associate of Science, radiology, Apr. 2019

Accomplishments

Languages

Arabic

English

Skills

microsoft office

languages- English, Arabic

microsoft excel

microsoft word

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Even as the world continues to become evermore faster and instant, there is still a need and a want for good customer service. I make it my personal goal to make sure every customer I have the pleasure of serving has the best experience possible. Going the extra mile is not hard, and I strive to make sure every possible need a customer may have is met. My communication skills allow me to uncover the needs of the customer, but while making it seem like I am just engaging in simple conversation. Those who work with me feel as if I am pulling more than my weight, and the reliability and integrity of my work speaks for itself.

Employment history

Deli Associate, Ziemann-Corwin. Lake Broderick, Maryland
Sep. 2019 – Present
  • Do everything possible to ensure that customers’ needs are met, if not exceeded.
  • Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
  • Monitor food preparation methods, portion sizes, and garnishing and presentation of food to ensure that food is prepared and presented in an acceptable manner.
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Promote company products, services, and savings plans when appropriate.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
  • Train or instruct employees in job duties or company policies or arrange for training to be provided.
  • Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.

Sales Associate, Cruickshank-Upton. New Danport, Georgia
Oct. 2017 – Mar. 2018
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Identify interested and qualified customers to provide them with additional information.
  • Stock shelves with products.

Team Member, Kihn-Batz. Wendellberg, Rhode Island
Nov. 2016 – Dec. 2016
  • Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
  • Take orders from patrons for food or beverages.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.
  • Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
  • Fill salt, pepper, sugar, cream, condiment, and napkin containers.
  • Garnish and decorate dishes in preparation for serving.
  • Provide guests with information about local areas, including giving directions.

Team Member, Rath Group. Horaceport, Florida
Oct. 2015 – Sep. 2016
  • Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
  • Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
  • Cook food or prepare food items, such as sandwiches, salads, and ice cream dishes, using standard formulas or following directions.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.
  • Balance receipts and payments in cash registers.
  • Scrub and polish counters, steam tables, and other equipment, and clean glasses, dishes, and fountain equipment.
  • Serve salads, vegetables, meat, breads, and cocktails, ladle soups and sauces, portion desserts, and fill beverage cups and glasses.
  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Answer telephone calls and respond to inquiries or transfer calls.

Landscaper, Christiansen LLC. East Norris, Wyoming
Apr. 2015 – Jun. 2015
  • Mow or edge lawns, using power mowers or edgers.
  • Shovel snow from walks, driveways, or parking lots and spread salt in those areas.
  • Care for established lawns by mulching, aerating, weeding, grubbing, removing thatch, or trimming or edging around flower beds, walks, or walls.
  • Use hand tools, such as shovels, rakes, pruning saws, saws, hedge or brush trimmers, or axes.
  • Prune or trim trees, shrubs, or hedges, using shears, pruners, or chain saws.
  • Gather and remove litter.
  • Maintain or repair tools, equipment, or structures, such as buildings, greenhouses, fences, or benches, using hand or power tools.
  • Trim or pick flowers and clean flower beds.
  • Rake, mulch, and compost leaves.
  • Plant seeds, bulbs, foliage, flowering plants, grass, ground covers, trees, or shrubs and apply mulch for protection, using gardening tools.
  • Advise customers on plant selection or care.
  • Install rock gardens, ponds, decks, drainage systems, irrigation systems, retaining walls, fences, planters, or playground equipment.

Education

West Jaskolski University, New Burl, Nebraska
AFA Creative Writing, Creative Writing, Communication, Present

Skills

Leadership
Skillful

Communication Skills
Experienced

Customer Service
Expert

Listening
Experienced

Writing
Experienced

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

I am a Senior in high school looking for a way to further my experience in the healthcare field, hoping to one day be a Registered Nurse. I am a CNA student who will be taking the CNA Exam in 3 months and wishes to become experienced as a Pharmacy Tech to make me a better RN and healthcare professional in general. 

Employment history

Sales Floor Associate, Tromp and Sons. Port Luigi, South Carolina
Nov. 2017 – Dec. 2017
Job responsibilities included taking products out onto the store floor and stocking the shelves. Along with going throughout our designated section and tidying up the shelves and putting misplaced items back in their spots. Occasionally go up front to the store and be a backup on the register if it is particularly busy, or taking a cart full of items and putting them back up where they belong. Proper body mechanics were also taught to ensure the safety of all employees, whether they work in the backroom or on the sales floor.

Deli Associate, Larson, Feest and Harris. West Stacee, Kansas
Feb. 2017 – Jul. 2017
At Dierbergs, job responsibilities at the deli included maintaining FDA food and safety regulations by ensuring the hot food stayed above a certain temperature, making sure that all food prep surfaces are thoroughly cleaned regularly, and that all the surfaces the food touches is cleaned regularly and stored properly. Responsibilities also included being able to safely operate and use a deli slicers for meats and cheeses, clean and disassemble a deli slicer using the proper safety precautions, along with packaging a dating all meats and cheeses and that the food cases stay below a certain temperature. Dierbergs employees were regularly tested for their knowledge of the OSHAA rules and standards to ensure that proper body mechanics were optimized at any given point.

Education

Spencer Academy, Cristinborough, Wisconsin
High School Diploma, Health and Human Sciences, Present

Skills

CPR and AED certified, working on BLS
Skillful

Vital Signs
Experienced

Writing
Experienced

Communication
Skillful

Prioritization
Experienced

Dependable
Experienced

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.

Employment history

deli associate, Farrell-Lebsack. Bodeshire, Washington
Feb. 2018 – Apr. 2018
  • Review work procedures and operational problems to determine ways to improve service, performance, or safety.
  • Test cooked food by tasting and smelling it to ensure palatability and flavor conformity.
  • Perform some food preparation or service tasks such as cooking, clearing tables, and serving food and drinks when necessary.

assistant manger, Kohler, Runolfsson and Thiel. Wilfredoland, Tennessee
Dec. 2014 – Nov. 2016
  • Negotiate prices, discount terms and transportation arrangements for merchandise.
  • Confer with sales and purchasing personnel to obtain information about customer needs and preferences.
  • Use computers to organize and locate inventory, and operate spreadsheet and word processing software.
  • Examine, select, order, and purchase at the most favorable price merchandise consistent with quality, quantity, specification requirements and other factors.
  • Resolve customer complaints regarding sales and service.
  • Plan and direct staffing, training, and performance evaluations to develop and control sales and service programs.

Education

East Hartmann, Earleport, Georgia
High School Diploma, basic, Aug. 2014

Skills

Customer service
Expert

Fast typer
Experienced

bilingual
Expert

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Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Energetic, enthusiastic third-year student at the University of Arkansas who is strongly motivated to learn, work to the best of my ability, and succeed while maintaining my values. I am seeking an opportunity with an organization that will benefit from and increase: my skills, my knowledge, and my experience, while my efforts will promote the company’s productivity and reputation.

Employment history

May. 2017 – Jul. 2017
Wintheiserport, Montana
Deli Associate, Kozey, Kuvalis and Keeling

  • Providing responsive, exceptional service to deli counter customers by answering questions, making recommendations, providing samples, and responding to requests.
  • Recommending, slicing, weighing, packaging, and pricing meats and cheeses.
  • Preparing appetizers and small dishes in a timely manner that comply with company standards.
  • Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
  • Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
  • Following all food safety and sanitation procedures established by the company and other regulatory agencies.
  • Cooperating with others to ensure customer satisfaction.

Jun. 2016 – Jul. 2016
Naderville, Indiana
Kitchen Worker, Hoeger LLC

  • Initially I was trained in the proper cleaning, washing and sanitizing of flatware and dishes.  Procedures were exact to ensure the safety of our clientele and complying with health regulations
  • Subsequently I was trained in food preparation to meet the standards of the kitchen
  • Later I was entrusted to prepare appetizers as they were ordered and delivered to the kitchen. This position afforded me the chance to learn the importance of considerate and cooperative interaction between employees, critical to a business’s success

Oct. 2015 – Dec. 2015
Bauchtown, Virginia
Pizza Genius/Crew Member, Jacobson-Nitzsche

  • Fast-paced job environment requiring concentration, precision, and tact under pressure while working with the public. These are “life-long” lessons that will help me succeed in environments in and out of the workplace
  • Specifically, I mastered the process of creating and producing a quality product using only the materials provided within a time frame expected by the customer and efficient for the business

May. 2014 – Jul. 2014
New Fidelia, Kentucky
Landscaper/Mower, Kiehn, Satterfield and Padberg

  • Studied the requirements and performed all aspects of the activities required in general landscaping projects. Encouraged to take initiative in projects, to apply and develop my knowledge, skill, and understanding of the business in general
  • During a phase of the company’s expansion, given responsibility to train two new administrative assistants in policies and business procedures
  • General landscaping duties: mulching, planting, raking, mowing, trimming, digging, and daily ad hoc activities listed on the company Log Sheet
  • Although I was not involved in the master planning of these projects this experience taught me the importance of communicating with individual clients, often over a lengthy time, who’ve very particular needs. This is a lesson critical to success in every area of life

Education

Present
BBA: Small Business Management

  • Northern Illinois Institute – East Jeanettemouth, North Carolina

Jul. 2015
High School Diploma

  • Southern Goyette Institute – Schillerstad, Nevada

Skills

Conflict Resolution
Experienced

Microsoft Office / IT Skills
Expert

Written and Verbal Communication
Experienced

Time Management
Experienced

Leadership
Expert

Organizational Skills
Expert

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Reliable on time business man with tremendous work experience. Ive worked in warehouse for electronic company I operated forklift, invoices, boxing, UPS shipping. I have also worked as a security guard for a few years , properly patrolled faculty ground determining whether its secure ,monitoring designated areas filled reports of irregularities also warning violators of authoratol actions. Worked in goodwill retail department for few months as volunteer sorted racks , pull inventory, clean restrooms making store representable for shoppers, also this past Christmas worked for the salvation army as a seasonal bell ringer raising money for the less fortunate and veterans, food prep worked at a sushi restaurant as a Dishwasher Buss Boy , then went off to walmart as a Deli associate to broaden my work experience 

Employment history

Deli Associate, Ward, Kling and Nikolaus. Davisview, Arkansas
Jan. 2017 – Mar. 2017
help customers with sliced meat and cheese ,restock ,pull outdated food , cook food for hot food display , inventory , rotisserie chicken , clean deli department and get it ready for the next of business 

Dishwasher , Food prep , Bus Boy, Raynor-Batz. Gusikowskimouth, Connecticut
Aug. 2016 – Oct. 2016
cook rice for sushi roll, cut veggies, make crab meat , Dishwash ,bus & clean tables for customers 

Seasonal Bell ringer, Osinski and Sons. Hectorside, Maryland
Nov. 2014 – Dec. 2014
Ring bell making shoppers feel welcome and in the spirit of the holidays

Warehouse Worker, Crist and Sons. North Emelineshire, Ohio
Feb. 2011 – Mar. 2011
pulled morning warehouse & online invoices, U.P.S. shipping ,Forklift duties loading & unloading trucks ,pellet wrapping , monthly Inventory for or high end Flat screen TV warehouse & Direct TV contracts… 

Security Guard, Dickens-Roberts. West Kerastad, Michigan
Dec. 2009 – Jun. 2010
Security Guard for hotels ,night clubs, INS immigration services.

Education

Southern Gibson College, East Grettafort, Wisconsin
High School Diploma, Customer Service, Jul. 2009

Skills

Customer Service
Expert

Marketing
Experienced

Managing
Expert

deli associate

  •  Job duties included slicing meat for customers, maintaining a clean and safe work environment, cooking deli food, making sure all foods were the correct temperature and were within serving  times. 

deli associate

  • Cut sandwich meats
  • Cooked food for hot bar
  • Cleaned fryers
  • Prepped vegetable trays

deli associate

  • Slice meat and cheese for Target deli guests and team members.
  • Drop chicken tenders, potato wedges, and boneless chicken wings into fryer and serve in target deli hot case.
  • Complete daily, weekly, and monthly cleaning tasks in a timely  and efficient manner according to MSDS guidelines.
  • Restock and rotate product and ingredients. 
  • Check for out of dates.

deli associate

  • Request and record customers orders
  • Prepare simple foods
  • Operate food preparation equipment
  • Perform some food preparation or service tasks such as cooking, slicing meats and serving food.

deli associate

  • Provided customer service, fast ,accurate and very friendly service.
  • Calculated total materials needed, costs and payment due.
  • Provided exceptional customer service to all guests, even in peak business periods.
  • Received payment via cash, check or card payment and processed accurately.
  • Maintained calm and professional demeanor in all situations to Guest and fellow associates.
  • Listened to customer needs and suggested additional menu items as appropriate.
  • Maintained competitive pricing and achieved targeted sales.

deli associate

  • Cook and package batches of food, such as fried chicken
  • Operate large-volume cooking equipment such as deep-fat fryers, which are prepared to order or kept warm until sold.
  • Prepare sandwiches, following recipe.
  • Zone and stock areas outside of the immediate deli area.

deli associate

  • Offer product samples to help customers discover new items or products.
  • Shave and slice meats and cheeses for customers and correctly follow product recipes.
  • Assist with product production, packaging, presentation, and restocking.
  • Gain and maintain knowledge of department products and make customers feel welcome and appreciated by responding to questions and making suggestions about products and recipes.
  • Inform customers of department specials.
  • Prepare bistro items per customer requests using proper bistro equipment.
  • Stay current with present, future, seasonal and special ads

deli associate

  • Scan items that have gone out of date.
  • Computer work – Inputting data
  • Truck Unloading
  • Customer Service – Taking phone calls, waiting on customers, taking orders.
  • Providing a clean and sanitary work area.

deli associate, cashier

  • Slice, weigh, bag, label and price a variety of different meets and cheeses for customers.
  • Fried and Baked different foods for the sales floor and hot bar.
  • Decorate cakes and cupcakes for customers and for the sales floor.
  • Price and Rotate inventory to assure freshness.

deli associate

  • Provide customers with fast and friendly service.
  • Prepare quality foods.
  • Maintaining general appearance.
  • Wrap, weigh, label and price cuts of meat for customers.

deli associate

  • Maintaining a clean and orderly checkout area and complete other general cleaning duties.
  • Using a meat/cheese slicer
  • Using food scales
  • Preparing pre-made food, such as sandwiches, bowls, and wraps

deli associate

  • Adhered to sanitation and safety policies.
  •  Delegated tasks.
  • Collaborated as a team.
  • Recruited/trained staff, was offered management position. 

deli associate

  • I slice deli meats and cheeses for customers and for our grab and go.
  •  I make sandwiches,strombolis. 
  • I fill salads and make them as needed. 
  • I put truck away, and stock shelves.

deli associate

  • Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.Maintain food and equipment inventories, and keep inventory records.
  • Prepare deli meats and cheeses for customers.
  • Clean and sanitize deli slicers and work areas.
  • Greet, speak with and fill orders for customers.

deli associate

  • Provide customer service through slicing, prepping, and cooking various products.
  • Use knowledge of products to advertise and assist customers on purchases.
  • Responsible for maintaining a clean and organized work area.
  • Take inventory and temperature of products.

deli associate

  • Slicing deli meat for customers
  • Preparing meals to go and prepackaged food
  • Maintaining cleanliness of the department
  • Night shifts includes self-management and control

deli associate

  • Promptly handled guest concerns and complaints. 
  • Demonstrated integrity and honesty while interacting with guests, team members and managers. 
  •  Cross-trained and coordinated scheduling with team members to ensure seamless service. 
  • Prepared a variety of foods according to customers’ orders or supervisors’ instructions, following approved procedures. 

deli associate

  • Prepare cuts of meat ordered by customers.
  • Prepare cuts of cheeses ordered by customers.
  • Prepare sandwiches ordered by customers.
  • Maintain clean work space.
  • Maintain fully stocked supplies and ingredients.

deli associate

  • Greet Guest
  •  Offer Samples
  •  Recommend  Products
  • Keeping Logging Charts up to date
  • Meat and Cheese Slicers 

deli associate

  • Serving and slicing deli meats for customers
  • Merchandising and serving cheese for guests
  • Relaying knowledge of meats and cheeses allowing educated customer spending
  • Ordering and processing fine meats and specialty cheeses
  • Prepare and arrange charcuterie boards orders for guests

deli associate

  • Open/ Close Deli
  • Use and clean slicers
  • Weigh and Date products
  • Prepare and Display Items
  • Store and Sort Shipments
  • Clean and Sterilize
  • Maintain Great Customer Service

deli associate

  • Preparing special orders and party trays.
  • Updating displays, cases, and other customer-facing areas to ensure new items and promotions are showcased.
  • Ensuring that work areas are ready to service customers by cleaning surfaces, equipment, and floors, removing trash, and confirming that tools are in working order.
  • Following all food safety and sanitation procedures established by the company and other regulatory agencies.
  • Cooperating with others to ensure customer satisfaction.
  • Confirming that all displays, products, and services comply with company standards. 

deli associate

  • Assist customers in fulfilling their orders of deli meats and cheeses, hot bar, sub sandwiches, salad bar.
  • Prepare and cook food for hot bar and salad bar.
  • Kept shelves on displays stocked throughout the deli.
  • Making sure the work environment is up to code in cleanliness.

deli associate

  • Deliver excellent customer service and assist customers on store floor
  • Food Prep 
  • Open/Close Deli 
  • Sanitize Equipment and empty all trash/compost 
  • Use heavy kitchen equipment 
  • Run Freight