86a501d4-d36a-4fc2-887d-55b49642b29f
Andrew Smith
Phone:
(000) 000-0000
Address:
287 Custer Street, Hopewell, PA 00000
Professional Summary
Before I migrated in the U.S.A., I worked at Temic Telefunken Micro Electronics as a production associate, I acquired in ensuring the quality of products and compliance with regulations. I also developed a high commitment to safety procedures.
I work well with minimal supervision and routinely perform spot-checks for product quality and accuracy. As a production associate, I have employed flexibility for some production equipment. Also, I have a strong work ethic.
I am diligent, work well with teams, and always maintain a flexible schedule. My experience in operating and controlling some production tools and machinery as well as exposure to these types of environments have resulted in performing material, equipment, and managing procedures to ensure quality control. I learn easily and can adopt to tasks given me. I am very punctual to every schedule I have.
Given some of industry background and environment, I feel I am fit for the position. I hope to meet with you soon to discuss the details of this position. In the meantime, please find my resume attached with contact information. Thank you for your time and consideration.
Employment history
Oct. 2018 – Present
Griseldaburgh, North Carolina
Griseldaburgh, North Carolina
Customer Service Sales Associate, Schaefer, Boyle and Gusikowski
- Ensure high levels of customer satisfaction through excellent sales service
- Assess customers needs and provide assistance and information on product features
- Welcome customers to the store and answer their queries
- Follow and achieve department’s sales goals on a monthly, quarterly and yearly basis
- “Go the extra mile” to drive sales
- Maintain in-stock and presentable condition assigned areas
- Actively seek out customers in store
- Remain knowledgeable on products offered and discuss available options
- Process POS (point of sale) purchases
- Cross sell products
- Handle returns of merchandise
- Team up with co-workers to ensure proper customer service
- Build productive trust relationships with customers
- Comply with inventory control procedures
- Suggest ways to improve sales (e.g. planning marketing activities, changing the store’s design)
Jul. 2010 – Jan. 2017
Heaneyburgh, Delaware
Heaneyburgh, Delaware
Security Guard, Bode, Jones and Fay
- Secures premises and personnel by patrolling property; inspecting building, equipment, and access points; permitting entry.
- Obtains help by sounding alarms.
- Prevents losses and damage by reporting irregularities; informing violators of policy and procedures; restraining trespassers.
- Controls traffic by directing drivers.
- Completes reports by recording observations, information, occurrences, and surveillance activities; interviewing witnesses; obtaining signatures.
- Ensures operation of equipment by following manufacturer’s instructions; troubleshooting malfunctions; calling for repairs.
- Contributes to team effort by accomplishing related results as needed.
Jan. 2007 – Feb. 2009
Ozellhaven, New Jersey
Ozellhaven, New Jersey
Shift Leader, Kuhn Inc
- Employee Management
- Strong Customer Service Attitude
- Cash Management
- Industry Standards
- Overseeing Workers
- Monitoring Equipment and Supplies
- Coordinating Shift Activities
- Assertive Decision-Making
- Organization and Precision
- Restaurant Cleanliness
- Kitchen Coordination
Education
Dec. 2011
Associate of Applied Science: Medical Assisting
- Northern Ohio Academy – East August, West Virginia
Apr. 1986
Bachelor of Arts: Mass Communications
- Eastern Delaware Academy – West Arielchester, Delaware
May. 1980
High School Diploma: Secondary Education
- The Langosh – Isaiahton, Alaska
Skills
Customer Service Sales Associate
Experienced
Security Guard
Experienced
Shift Leader
Experienced
aa025a28-4da9-4a34-8026-1c324624d3ea
Professional Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Employment history
Merchandise Associate, Abshire, Huel and Watsica. East Johannaton, Louisiana
Mar. 2020 – Present
- Recommend or implement measures to motivate employees and to improve production methods, equipment performance, product quality, or efficiency.Confer with other supervisors to coordinate operations and activities within or between departments.
- Read and analyze charts, work orders, production schedules, and other records and reports to determine production requirements and to evaluate current production estimates and outputs.
Customer Service Sales Associate, Fahey, Connelly and Grimes. Port Jessiefort, Kansas
Mar. 2019 – Apr. 2019
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Interpret and communicate work procedures and company policies to staff.Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Assistant Store Manager, Mante LLC. Schmidttown, Montana
Dec. 2018 – Jan. 2019
- Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Train or instruct employees in job duties or company policies or arrange for training to be provided.
- Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
- Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
- Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.
- Review records or reports pertaining to activities such as production, payroll, or shipping to verify details, monitor work activities, or evaluate performance.
- Evaluate employees’ job performance and conformance to regulations and recommend appropriate personnel action.
- Recruit, interview, and select employees.
- Prepare and issue work schedules, deadlines, and duty assignments for office or administrative staff.
- Compute figures such as balances, totals, or commissions.
- Maintain records pertaining to inventory, personnel, orders, supplies, or machine maintenance.
Education
West Bernier College, Wilmermouth, Montana
High School Diploma, All Courses Studied, Apr. 2010
Skills
Production Expectations
Microsoft word
Scheduling and payroll
Problem solving
c4438d18-10d3-48ea-ba9e-7a790d4d4a84
Professional Summary
Adaptable, open-minded, computer enthusiast with experience in information technologies, customer service and retail sales looking to evolve into a role in a computer engineering field supplemented by an education at Miami University on course to graduate with a bachelor’s degree in computer engineering by May 2022. Technical skills are backed by courses in information technologies that culminated in the passing of the CompTia Network+.
Employment history
Customer Service Sales Associate, Harris-Hilll. Rogermouth, Montana
Feb. 2019 – Present
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Sell products being promoted and keep records of sales.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
- Suggest specific product purchases to meet customers’ needs.
- Identify interested and qualified customers to provide them with additional information.
- Stock shelves with products.
- Analyze the fit of clothing and suggest necessary alterations.
- Communicate with other stores to coordinate transfers and collaboration.
- Implement technology upgrades in store.
Courtesy Clerk, Schulist, Muller and Weimann. Port Haifort, Arkansas
May. 2017 – Jun. 2017
- Provide end of visit customer service to shoppers.
- Bag groceries quickly and efficiently upon checkout.
- Provide essential cleaning and maintenance to all areas of the store.
- Ensure the parking lot is clear and the lobby is stocked with carts.
- Float across departments to fill shortages.
Park Services, Gerlach-Graham. Port Colenehaven, Hawaii
Jun. 2015 – Jul. 2015
- Maintain the cleanliness of the park.
- Assist in the fulfillment of guest needs
- Work in a team environment to cover large areas.
- Assist in directing guests during emergency procedures.
- Answer questions by guests correctly and appropriately.
Education
North Tillman University, Karlfurt, Arizona
Bachelor of Science, Computer Engineering, Present
Western South Dakota College, Feeneytown, West Virginia
GED, Sep. 2018
Certifications
Skills
Cybersecurity
Computer Networking
Computer Troubleshooting
HTML
CSS
Java
Sales
customer service sales associate
- Interpret and communicate work procedures and company policies to staff.Resolve customer complaints or answer customers’ questions regarding policies and procedures.
- Analyze the fit of clothing and suggest necessary alterations.
- Communicate with other stores to coordinate transfers and collaboration.
- Implement technology upgrades in store.