customer service receptionist
- Generating and implementing various insurance policies.
- Performing and supervising daily operations of insurance.
- Maintaining insurance data and other records.
- Collecting information of prospective clients.
- Performing as a liaison between insurance companies
- performing of simple administrative and clerical duties
customer service receptionist
- managing of the Customer Service Counter and exhibiting excellent customer service skills in the course of duty
- provide timely and accurate clarification and advice to enquiries from the public
- handling customers’ feedback and complaints
- perform paging and in – house announcement based on standard guidelines
- receiving in – coming calls and making out – going calls
- handling and administering of lost and found items
- assist in Marcom’s events and other promotional activities
customer service receptionist
- Answering telephone calls and dealing with face to face inquiries.
- Politely greeting patients and visitors to the center.
- Opening Files and forwarding it onto the relevant person.
- Writing letters and correspondence on behalf of the medical staff.
- Scheduling appointments for patients and updating the computer system with appointments and personal details.
- Organizing meeting between the practice staff and senior managers.
- Coordinating all programs of insurance.