• Generating and implementing various insurance policies.
• Performing and supervising daily operations of insurance.
• Maintaining insurance data and other records.
• Collecting information of prospective clients.
• Performing as a liaison between insurance companies
• performing of simple administrative and clerical duties

• managing of the Customer Service Counter and exhibiting excellent customer service skills in the course of duty 
• provide timely and accurate clarification and advice to enquiries from the public 
• handling customers’ feedback and complaints 
• perform paging and in – house announcement based on standard guidelines
• receiving in – coming calls and making out – going calls 
• handling and administering of lost and found items 
• assist in Marcom’s events and other promotional activities 

• Answering telephone calls and dealing with face to face inquiries.
• Politely greeting patients and visitors to the center.
• Opening Files and forwarding it onto the relevant person.
• Writing letters and correspondence on behalf of the medical staff.
• Scheduling appointments for patients and updating the computer system with appointments and personal details.
• Organizing meeting between the practice staff and senior managers.
• Coordinating all programs of insurance.