Andrew Smith

287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Customer-focused, performance-driven, supportive, team player, with extensive experience and verifiable success in the areas of records management, patient interaction, while simultaneously protecting corporate interests. Strong ability to develop strategic plans and the desire to increase business growth, development, and revenues.  Dedicated leader, and supporter, able to vacillate between either needed role. Equipped with a caretaker mindset, experienced technical skills, and exceptional customer service delivery.

Employment history

Shipping, Johnson-Abshire. North Mariamland, Wyoming
Mar. 2019 – Present
  • Receive and count stock items, and record data manually or using computer.
  • Pack and unpack items to be stocked on shelves in stockrooms, warehouses, or storage yards.
  • Verify inventory computations by comparing them to physical counts of stock, and investigate discrepancies or adjust errors.
  • Clean and maintain supplies, tools, equipment, and storage areas in order to ensure compliance with safety regulations.
  • Determine sequence and release of back orders according to stock availability.
  • Prepare products, supplies, equipment, or other items for use by adjusting, repairing or assembling them as necessary.
  • Enter shipping information into a computer by hand or by a hand-held scanner that reads bar codes on goods.
  • Open cargo containers and unwrap contents, using steel cutters, crowbars, or other hand tools.
  • Attach address labels, identification codes, and shipping instructions to containers.
  • Pack goods for shipping, using tools such as staplers, strapping machines, and hammers.

Customer Service Clerk, Stehr and Sons. Parkerstad, Massachusetts
Feb. 2018 – Mar. 2018
  • Balance receipts and payments in cash registers.
  • Brew coffee and tea, and fill containers with requested beverages.Maintain sanitation, health, and safety standards in work areas.
  • Prepare specialty foods such as sandwiches, side dishes, and specialty beverages, following specific methods that usually require short preparation time.
  • Operate large-volume cooking equipment such as grills, deep-fat fryers, or griddles.
  • Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Stock shelves with products.


North Feeney, Yundtfort, New York
High School Diploma, Mar. 1995


Customer Service

Documentation Management

Efficiency and Streamlining Systems

General PC Usage up to Windows 10

Microsoft Office

Technology Assembly/Troubleshooting/Configuration


customer service clerk

  • Meet Customers at the counter area and handle them by issuing Airwaybill.
  • Advise the customers while thier shipment arrives destination.
  • Accept the cargo as per the IATA regulation and companiy’s SOP
  • Handle the special shipments as per the procedure.
  • Perform Assignments in accordance with specific policies and procedures.
  • observe safety rules, policies and procedures.

customer service clerk

  • Ensure that each customer receives outstanding service by providing a friendly enviroment.
  • Accurately handle cash transactions.
  • Received and processed payments by cash, credit card and debit.
  • Broke down stock pallets and distributed the product to the proper departments.

customer service clerk

  • Issued cash refunds. 
  • Processed merchandise returns/exchanges. 
  • Provided product information. 
  • Sorted, counted and wrapped currency and coins. 
  • Cashed checks for customers. 

customer service clerk

  • bag groceries
  • walk customers to car
  • load groceries into car
  • bring carts in from outside
  • return unwanted items to shelf
  • help customers find items

customer service clerk/supervisor

  • Supervised a team of front end associated in a fast paced environment 
  • Handled customers complaints and suggestions 
  • Directed responsibility for front end associates  
  • Maintained a clean and organized work area 
  • Ensured that work was performed consistently 
  • Balanced the daily deposits
  • Accurate cash handling, being held accountable for cash drawer

customer service clerk

  • Train cashiers in customer service.
  • Balance lottery sales daily.
  • Handle cash and credit transactions, refunds, and exchanges.
  • Prepare money orders and Western Union transaction.
  • Listen to and resolve customer issues.

customer service clerk

  • Educated customers about the brand to incite excitement about the company’s mission and values.
  • Take excellent care of customer needs while exceeding expectations, to ensure a positive and stress-free experience.
  • Accurately and efficiently operating the cash register, providing various services at the customer service counter and maintaining security and control of all funds in the cash register.
  • Attending to cashiers to maintain a smooth check-out transition for our customers, and any personal needs for the cashiers including breaks and lunches.

customer service clerk

  • Helped customers by approaching conversations with positive attitude.
  • Processed payments and returns with accuracy and efficiency.
  • Answered customer questions about products and services.
  • Kept front check out area clean and organised.
  • Promoted customer loyalty by delivering exceptional service to handle questions, complaints and product issues.
  • Designed and created ice-cream cakes for orders.

customer service clerk

  • Assited in setting up manufacturers marking displays on the sales floor.
  • Provided training to new employees to sustain customer satisfaction.
  • Provided information to customers.
  • Ensure each customer has a positive, pleasant experience aimed at ensuring their return and business

customer service clerk

  •  Payroll management, personnel correspondences and administrative duties
  • Provided continuous high quality support to the Executive Officer and Human Resource Manager
  • Provided superior administrative support to the Executive Officer, including correspondence, legal documents, financial management, events/logistics coordination, communications and policy compliance and problem resolution
  • Conducted and coordinated documents and errands compliance to Brunei Immigration and Labour Department
  • Responded to customer needs through competent customer service and prompt problem-solving 

customer service clerk

  • Provide excellent customer service while assisting customers with their needs
  • Sell money transfers, lottery, and tobacco products
  • Assist customers with returns as well as exchanges and items out of stock
  • Manage workflow of the cashiers and baggers
  • Run a cash register during busy times and assist cashiers with bagging groceries

customer service clerk

  • Answering questions about services and products
  • Managing front end cashiers
  • Organized times for breaks and meals for front end associates
  •  handling money for money orders and transfers

customer service clerk/pharmacy clerk

  • Process transactions and returns
  • Help customers send money via Western Union
  • Count all tills
  • Close down customer service office nightly
  • Issue lottery tickets and money orders
  • Send cashiers on break in and orderly and timely manner
  • Promptly help cashiers/customers with any transaction issues

customer service clerk

  •  Directly servicing the needs of the Buckeye residential customer on a first call resolution by phone or in the lobbies as assigned or providing a warm transfer to the correct area of the company whenever possible. 
  •  being an expert in billing and general information for the residential customer and promoting the company’s products and services.
  •  solve all customer concerns that are correctly routed to Billing and General Information queue or in one of the company’s four lobbies on the first call with complete accuracy. 
  • Understanding of multiple computer operating systems i.e. Windows, iOS, Android 
  •  Strong communication skills and ability to relate to customer needs 
  •  Demonstrated leadership abilities 
  •  Keyboard Skills 

customer service clerk

  • Managed customer checkout with outstanding customer service, balanced receipts and payments in cash registers during peak service hours.
  • Cooked/prepared food and beverage items, such as sandwiches, salads, ice cream dishes and coffee, adhering to company mandated formulas.
  • Performed routine cleaning duties such as sweeping, mopping, and washing dishes, to maintain sanitary facilities. 
  • Cleaned, stocked and maintained food service and display equipment.

customer service clerk

  • Provide and assure excellent customer service
  •  Goal oriented
  •  Team player
  •  Positively receive, obey, and carry out instructions.

customer service clerk

  • Satisfying each customer’s needs, exceeding their expectations, and making every shopping visit a pleasant and satisfying experience. 
  • Accurately and efficiently operating the cash register.
  • Providing various services at the customer service counter.
  • Maintaining security and control of all funds in the cash register.
  • Perform duties of floor monitor when one is not assigned to be on-duty. 
  • Perform the duties of cashier and bagger when appropriate.

customer service clerk

  • Completed store opening and closing procedures and lead shifts
  • Balanced and audited cash registers daily
  • Oversaw employee breaks and schedules
  • Addressed and resolved customer complaints.
  • Assisted customers with needs via telephone/in person
  • Processed exchange, refund, and purchase transactions
  • Provided money order and Western Union services

customer service clerk

  • Assisted customers in needs in person and via telephone
  • Learned valuable customer service and phone manner skills
  • Brew coffee and tea, and fill containers with requested beverages.Maintain sanitation, health, and safety standards in work areas.
  • Prepare specialty foods such as sandwiches, side dishes, and specialty beverages, following specific methods that usually require short preparation time.