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Andrew Smith


Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I am diversely skilled individual that is quick and eager to learn more.  I have worked with all ages of individuals in professional settings handling difficult situations with tact and proficiency. I bring a unique background having worked in sales and outdoor recreation, and pursue a technological jobs in my free time. This includes working with sound systems, helping create websites, and creating videos

Employment history

Feb. 2018 – Mar. 2018
Miguelfort, Arkansas
Customer Service Cashier, Carroll-Tromp

  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Promote company products, services, and savings plans when appropriate.
  • Operate paging systems or other systems of bells or buzzers to notify recipients of incoming calls.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Solicit sales of new or additional services or products.
  • Review claims adjustments with dealers, examining parts claimed to be defective, and approving or disapproving dealers’ claims.

Jun. 2017 – Jul. 2017
Jamemouth, Wisconsin
Wilderness Director, Rolfson, Tremblay and Koepp

  • Maintain a safe play environment.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Assist in preparing food and serving meals and refreshments to children.
  • Instruct children in health and personal habits, such as eating, resting, and toilet habits.
  • Create developmentally appropriate lesson plans.

Sep. 2015 – Mar. 2016
East Seanstad, New Hampshire
Before and After School Counselor, Stokes-Stamm

  • Remove hazards and develop appropriate boundaries and rules to create a safe environment for children.
  • Instruct and assist children in the development of health and personal habits, such as eating, resting, and toilet behavior.
  • Perform housekeeping and cleaning duties related to children’s care.
  • Organize and conduct age-appropriate recreational activities, such as games, arts and crafts, sports, walks, and play dates.
  • Help prepare and serve nutritionally balanced meals and snacks for children.
  • Organize and participate in recreational activities and outings, such as games and field trips.

Jul. 2013 – Feb. 2016
Juanborough, Alabama
Camp Counselor, Klocko-Brakus

  • Maintain a safe play environment.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Provide care for mentally disturbed, delinquent, or handicapped children.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
  • Organize and participate in recreational activities and outings, such as games and field trips.
  • Counsel individuals, groups, families, or communities regarding issues including mental health, poverty, unemployment, substance abuse, physical abuse, rehabilitation, social adjustment, child care, or medical care.
  • Perform first aid or cardiopulmonary resuscitation (CPR) when required.
  • Model appropriate social behaviors and encourage concern for others to cultivate development of interpersonal relationships and communication skills.

Education

Present
Bachelor of Science: Parks and Recreation Management

  • Western Montana Institute – Celiastad, Oregon

Jun. 2012
High School Diploma

  • West Adams Institute – Port Lael, Hawaii

Feb. 2012
Community LEedership

  • North Tennessee Institute – Joyeland, Connecticut

Skills

Customer Service and Sales
Skillful

First Aid and CPR Certification
Experienced

Wilderness First Responder
Experienced

Project Leader
Experienced

customer service cashier

  • Handling every transaction at the register and making sure every customer is satisfied with their experience.
  • Maintain and imparted knowledge of cashiering procedures. 
  • Operate cash register in order to manage cash for sold items.
  • Calculate prices & discounts for items as appropriate 

customer service cashier

  • Cash customer’s goods
  • Tagged the  price of all the merchandise 
  •  Refund or exchange a product
  • Organized and stocked shelves

customer service cashier

  • Set up new sales displays each Sunday.
  • Kept check-out areas clean, organized, and well-stocked to maintain attractive store.
  • Answered phone calls to assist customers with questions and concerns.
  • Trained new employees in cashiering procedures, offering assistance in resolving any issues.

customer service cashier

  • Giving great customer service to every customer who walks into the store. 
  • Liaising with customers by telephone or in person to provide information about products or services, online orders, and taking any customer complaints and trying to resolve the issue.
  • Keep work areas neat while working and returning any items to correct locations in the store.
  • Suggest specific product purchases to meet customers’ needs to promote sales.
  • Meet sales targets for donations to charities.
  • Work as part of a team under pressure. 

customer service cashier

  • Handled customer money
  • Took care of bill payment transactions
  • Handled money order and lottery transactions
  • Assisted other cashiers on registers

customer service cashier

  • Maintained reports of transactions and greeted customers when entering and leaving establishment.
  • Verified over $500 of cash and credit payments daily.
  • Quickly and accurately counted drawers at start and end of each shift.
  • Keep the maintenance of electronic devices on the place

customer service cashier

  • Providing friendly and timely customer service
  • Maintain exceptional standards of food hygiene
  • Adhere to Health and Safety guidelines
  • Completed floor replenishment to guarantee size availability and promote customer satisfaction

customer service cashier

  • Identify prices of goods and services and tabulate bills using cash registers and optical price scanners.
  • Taking inbound calls and answering customer inquiries.
  • Accommodated customers with the return of their unwanted items.
  • Managed customer service desk and maintained money services.

customer service cashier

  • Worked as team member to provide highest level of service to customers
  • Processed shipments and maintained organized stock shelves
  • Marked clearance products with updated price tags
  • Received and processed cash and credit payments for in-store purchases
  • Built customer confidence by actively listening to concerns and giving appropriate feedback
  • Kept the showroom clean and maintained neat, orderly product displays
  • Opened and closed store, including counting cash, opening and closing cash registers and creating staff assignments

customer service cashier

  • Provide assistance to customers searching for particular grocery items. 
  • Scan and bag groceries. 
  • Create flyers for in-store events. 
  • Answer phone calls and direct them to the appropriate departments.
  • Make weekly orders grocery items and tobacco products.
  • Communicate with website designers to keep the store’s website up-to-date. 

customer service cashier/server (contract)

  • Mastered point-of-service (POS) computer system for over 2,000 automated orders.
  • Answered questions about cooking methods, menu items, specials and prices.
  • Maintained cleanliness and hygiene of work space and restaurant customer area.
  • Adding and balancing all transactions every 3 hours of the day with credit card machines, cash register, and check scanners.

customer service cashier

  • Address challenges according to store policies.
  • Maintain a balance cash drawer.
  • Handle requests for money orders and bill payments.
  • Manage incoming calls and customer service inquiries; provide appropriate solutions.

customer service cashier

  • Processed and recieved cutomer patients
  • Operated a cash register with at least 90% accuracy.
  • Fostered a positive work enviroment by consistently treating all employees and customers with respect and consideration.
  • Provide customers with exemplary customer service to ensure they always leave the story happy.

customer service cashier

  • Screened all visitors/customers and directed them to the correct aisle or employee
  • Maintained customer satisfaction
  • Maintained clean and tidy checkout area
  • Refilled stock of food,silverware, goods and meat
  • Consistently met up sell goals by highlighting target merchandise with strategic promotional approaches
  • Monitored new staff to make sure they are doing their job right
  • Helped people who knew Arabic as their first language by translating for them

customer service cashier

  •   preparing menu items and assembling orders 
  •  Maintain clean and tidy checkout areas and restaurant
  • re-stocking products before and after shifts
  •  Accepting payments, ensuring all prices and quantities are accurate and proving a receipt to every customer
  •  Maintaining clean and tidy checkout areas and restaurant
  • re-stocking products before and after shifts 
  •   Resolve customer complaints, guide them and provide relevant information