150a9ac4-4d9b-4f24-a13a-d8046a8f8c6b
Andrew Smith
287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000
Professional Summary
Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.
Employment history
Customer service attendant, Cole Group. Lehnerberg, Florida
Mar. 2020 – Present
- Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Examine products or materials to estimate quantities or weight and type of container required for storage or transport.
- Respond to customers’ or shippers’ questions and complaints regarding storage and distribution services.
- Prepare or direct preparation of correspondence, reports, and operations, maintenance, and safety manuals.
Cleaner, Goldner-Block. Steuberhaven, Oklahoma
Feb. 2017 – Mar. 2017
- Check the quality of raw materials to ensure that standards and specifications are met.
- Check equipment to ensure that it meets health and safety regulations and perform maintenance or cleaning, as necessary.
- Prepare or maintain inventory or production records.
- Order or receive supplies or equipment.
- Clean service or seating areas.
- Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Customer service attendant, Buckridge-Skiles. Blickton, Maryland
Aug. 2014 – Apr. 2015
- Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
- Keep areas neat while working and return items to correct locations following demonstrations.
- Sell products being promoted and keep records of sales.
- Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
Education
Bailey College, Emilyhaven, Oregon
BBA, Business Management, Feb. 2019
Tromp University, New Cyrustown, Georgia
High School Diploma, Hospitality Management, Dec. 2016
Paucek Institute, Oscarport, North Dakota
High School Diploma, Health Sciences, Sep. 2015
Skills
Data Management
Skillful
Stock Management
Experienced
Cash handling
Skillful
Marketing
Skillful
Customer Service
Experienced
168d5254-610e-40fd-8b09-9a5f7c430807
Andrew Smith
Professional Summary
Applicant with 3 years of experience providing exceptional customer service and creating customer-centric environments within big-box stores. Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Experienced in POS and working in fast paced environments. Enjoy learning new skills and focusing time and energy serving customers.
Employment history
Customer Service Attendant, Spencer, Runolfsdottir and Roob. Lake Jacklyn, Washington
Dec. 2018 – Present
- Operated a cash register for cash, check and credit card transactions with ease and accuracy.
- Stocked and replenished merchandise according to store merchandising layouts.
- Priced merchandise, stocked shelves and took inventory of supplies.
- Cleaned and organised the store, including the checkout desk and displays.
- Alerted customers about upcoming or present sales, event and promotions.
- Completed all point of sale opening and closing procedures, including counting the contents of the cash register.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
Sandwich Artist, Blick-Jacobs. North Laiview, Texas
Mar. 2013 – Nov. 2013
- Providing fast and deliciously fresh sandwiches.
- Practicing food handling procedures and chopping, cutting and storing produce properly.
- Using FIFO so produce was kept fresh and food lost was minimal.
- Working in a faced paced manner when busy so customers are served in a timely manner.
Waitress, Rohan LLC. East Emory, Oregon
Jun. 2013 – Aug. 2013
- Greeted customers at arrival and sat customers at the table and suggested chefs specials for the night whilst handing their menu.
- Took customers orders whilst explaining dishes and sides.
- Hosting tables and serving food and drinks.
- Ringing up tables and taking the bill to the table.
- Taking phone orders and table bookings.
- Washing dishes in a fast, efficient manner.
- When needed, garnish and prep food dishes.
- Sweep and mop floors after every night shift.
Education
South Louisiana University, Padbergfort, Nebraska
High School Diploma, Mar. 2014
Personal info
Phone:
(000) 000-0000
Email:
andrew_smith@example.com
Address:
287 Custer Street, Hopewell, PA 00000
Skills
Customer Service
Fast Paced Worker
Adaptability
Conflict Resolution
Communication Skills
customer service attendant
- Serve customers both on the store floor and at the registers
- Ensure all staff were rotating stock and date checking regularly
- Stock presentation and facing out daily
- Re stock all items daily
customer service attendant
- Employed casually but worked close to 38 hours per week.
- Customer service and up-selling, stock replenishment and general store maintenance including cleaning and visual merchandising.
- Customer Assistance
- Refilling the gift price/ ticket on every machine
customer service attendant
- worked as till operator
- cash and Eftpos handling
- worked as Barista
- worked as cashier and bartender
customer service attendant
- Authorizing pumps
- Moving & Unpacking cartons and Stock filling
- Maintaining Store cleanliness and hygiene
- Recording stock levels
customer service attendant
- Assist customers in locating products they are seeking.
- Carry large and heavy items for customers to their cars.
- Operating a cash register and handling cash.
- Making sure stock is neatly presentable, and shelves are fully stocked.
customer service attendant
- Deliver a broad range of train station functions which include train operations, customer service, and station presentation.
- Perform platform and train running management.
- Inform customers of delays, disruptions, or changed services, using a range of technologies.
- Assist customers to obtain tickets, and to board and alight from train services.
- Provide crowd management during peak hour and during special events.
- Monitor rail service delivery to provide effective customer solutions.
- Respond to critical incidents and emergencies on stations.
customer service attendant
- To take responsibility for front of house in the café, providing a vibrant, comprehensive and confident barista service, engaging with customers.
- operating and counting of cash registers, accepting payments and preparing sales invoices
- participating in stocktakes and assisting in putting away new stock
- cleaning cafe equipment such as coffee grinders, espresso machines
customer service attendant
- Operate telephone switchboards and systems to advance and complete customer connections and questions
- Operated a cash register for cash, check and credit card transactions with ease and accuracy.
- Cleaned and organised the store, including the checkout desk and displays.
- Alerted customers about upcoming or present sales, event and promotions.
customer service attendant
- Maintaining and handling communications through telephone calls rapidly and with outstanding phone manners.
- Handled operation and balancing of cash register.
- Greeting customers and make sure the customers are being taken care of.
- Ensuring a clean and attractive display of merchandise by checking codes, rotating products, and removing outdated products.
- Checking that all shelves and displays are appropriately stocked and front-facing.
- Maintaining back stock in good arrangement.
- Keeping the workplace sanitized by sweeping floors and dusting shelves.
customer service attendant
- Greet passengers, provide information, and answer questions concerning ticketing, timetables & transfers etc.
- Make announcements to passengers, such as notifications of upcoming stops or schedule delays.
- Receive instructions and use online, or available resources to provide details regarding routes, timetables, and connections.
- Collect fares from passengers, and issue change and transfers.
customer service attendant
- Limiting problems and liability related to customers’ excessive drinking by following Responsible Service of Alcohol laws.
- Stock bar with beer, wine, liquor, and related supplies such as ice, glassware, napkins, or straws and cleaning glasses, utensils, and bar equipment.
- General reception duties including answering, screening and forwarding calls, filing and mail outs and ensuring patrons are adhering to dress code regulations upon entering the club.
- Cash desk operation dealing with large quantities of cash in a safe and particular manner, counting cash to customers and ensuring balancing of cash desks at the end of every shift.
- Setting up and attending to the clubs TAB, correcting customer ticket errors and maintenance of self serve betting machines.
- Attending to poker machines, correcting errors, general machine maintenance and customer queries.
- Assisting the Chief Banking Officer in his daily duties which include reconciling tills and cash desks, cleaning, sorting and preparing cash for ATM’s, note breakers and cash redemption terminals, and assisting in balancing the clubs safe.
customer service attendant
- Receive payment by cash, check and credit cards.
- Armaguard trained for weekly cash pick-ups.
- Use of POS systems to authorize fuel pumps and receive payment.
- Receive payment by cash, check, credit cards or vouchers.