customer service associate

  •  Process international money transfers via GWIS, GPS, HUB and MPS payment system
  • Contact customer to confirm the authenticity of transactions and complete the fraud check 
  • Comply to the Anti-Money Laundering Policies and flag potential money laundering accounts 
  • Open and close accounts including Term deposits, Account maintenance i.e Address change, card renewals and internet banking activation
  • Direct interaction with the on-shore business partners to understand business requirements 

customer service associate

  • Confer with customers by telephone or via email to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Assist clients in their choice of service/products
  • Resolve customer complaints or answer customers’ questions regarding products and deliveries.
  • Confer with customers by  chats/email/telephone to provide information about products or services or obtain details of complaints.

customer service associate

  • Up selling of products at Subway, KFC & Pizza Hut xpress at the food court.
  •   Working on the cash machine as a teller was a big part of the job.
  •  Handling customer requests and complaints.
  • Executing promotional plans on the sales floor.
  • Keeping a check on the inventory and keeping a record of what is needed to be ordered.
  • Notifying supervisors of all the necessary things on the food line and sales floor 

customer service associate

  • Keep areas neat while working and return items to correct locations while closing the store.
  • Set up and arrange displays around the store to attract the attention of prospective customers.
  • Provide excellent store maintenance by making sure everything is clean and ready for customers to have a good experience as they walk in the door. 
  • Participated and provided examples how to better develop our store during store meetings.

customer service associate

  • Assisted customers in needs around the store.
  • Worked in Accounting office performing tasks such as balancing, counting, and collaborating with other members of staff to be able to complete daily tasks.
  • Filed pertinent information. 
  • Worked as a cashier for three years with direct customer service, communicating and providing service for customers and all their shopping needs. 
  • Established and maintained great professional relationships with members of the company in several different departments to be able to get jobs done more effectively. 
  • Implement various store training programs. 
  • Worked efficiently to be able to perform daily task list in a timely manner. 

customer service associate

  • Creates Purchase Order and Requisition for store to store transaction using SAP.
  • Coordinates within store to store transaction for pull-out items.
  • Monitors stocks, supplies and books for hotline and website orders.
  • Assists customers’ or branch inquiry for stock availability and other concerns.
  • Checks the order’s items before shipment.

customer service associate

  • Welcome customers as they arrive at the store and engage them in conversation to determine their buying needs.
  • Provide customers with information on where to find their choices of products
  • Lead customers to the right departments / aisles and assist them in locating items
  • Demonstrate product features, or suggest where an item may be placed within their house to contribute to aesthetics
  • Assist customers through the payment process, ensuring that change and receipts are tendered to them
  • Arrange for bought items to be shipped to their office or home address and follow up on delivery processes
  • Perform stocking activities to ensure that all items are available for customers to choose from at the frontend

customer service associate

  • Operated a cash register to process cash and credit card transactions.
  • Maintained knowledge of current promotions, policies regarding payment and exchanges, and security practices.
  • Placed special orders and called other stores to find desired items.
  • Lifted and unloaded merchandise from freight trucks.
  • Stocked merchandise before and after store hours. 

customer service associate

  • Greet/welcome and help customers find the items the desire around the store.
  • Unload the truck and pack everything in its rightful place within the store.
  • Clean the store and take out trash when need arises.
  • Communicate with manager of any problems the customers might have.
  • Print photos and take care of technological difficulties that customers might run into as they use our kiosks.
  • Checkout customers both from the front end of the store to the pharmacy. 

customer service associate

  • 856-931-6906
  • Prepare food and beverages (Sandwiches, subs, coffees)
  • Minor janitorial work (cleaning floors, dishes, bathrooms and windows)
  • Interpret for customers whose native language is not English

customer service associate

  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could impose safety hazards. 
  • Maintain a clean and organized work environment. 
  • Develop photo and gift orders for customers
  • Assist customers with grocery and pharmacy needs

customer service associate

  • Plan layouts of stockrooms, back of house, or other storage areas, considering turnover, size, weight, or related factors pertaining to items stored.
  • Ordered supplies.
  • Assisted with counting money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Worked in the sectors of  International Retail , Large Appliances , Domestic Retail, 

customer service associate(international process)

  • Empathize with and prioritize every customer’s needs with respect and patience while showing ownership and upholding company values.
  • Provide customers guidance on Amazon.com
  • Send email correspondence to customers in regard to their issues and how to resolve the issues in the future.
  • Been a Part of Alexa AI Beta program
  • Resolve conflicts, determine customer needs, set appropriate expectations and provide appropriate solutions for the customer.
  • Deliver customer support through company provided phone and chat system and help them deal with technical and non -technical issues related to Amazon product. 
  • Take customer orders will providing customer service with an emphasis on courtesy

customer service associate

  • On boarding the TOP Sellers in TATA Cliq and tracking their performance month on month.
  • Taking care of seller disputes regarding damaged, empty box investigation.
  • Coordination with Seller & customer simultaneously in order to deliver end to end solution.
  • Based on the company policy & analysis, give appropriate compensation to the sellers for their dispute cases.
  • Maintaining seller database to cross verify Non receipt complaints.
  • Coordination with seller SPOC for POD copies along with highlighting Daily Dashboard of such disputes to Sr. Management

customer service associate

  • Managed cash registers with accuracy and neatness.
  • Demonstrated excellent customer care by greeting customers and helping them locate product.
  • Retained strong product knowledge including applicable promotions and sales.
  • Worked in photo lab completing customer orders with precision.
  • Operated all photo lab equipment and took appropriate steps to order and repair new or existing machinery.

customer service associate

  • Listen to customer queries and resolve the issues they have with their product or the service.
  • Answers for the questions that customer asks.
  • Following the tenets of the client.
  • Obsessing the customers by asking questions.
  • Escalation of the problem that raise from both customer’s end and the agent’s end. 

customer service associate

  • Clean glasses, utensils, and other equipments.
  • Understanding and resolving customer queries.
  • Managing orders and deliveries.
  • Use team work to increase the quality of the service.

customer service associate

  •  Resolving Uk client’s Issues and answer questions about products and services via Webchat.
  •  Adding/Removing package or bolt on’s as per their requirements.
  • Handing billing and data related queries and giving details about their plans.
  • Make use of the system in searching for products and answers.
  • Ensuring quality policies/ processes have adhered.

customer service associate

  • I was responsible for being one of the first and last lines of contact for a customer.
  • Provided assistance to customers over the phone and directed them to other departments if further assistance was required.
  • Helped customers with any inquiries they might have
  • Helped guide customers through finishing the sales process

customer service associate

  • Ring out and assist customers 
  • Provide customers with answers and suggestions regarding their questions or concerns
  • Listen to customer requests and complaints regarding amazon products and delivery all over India.
  • Address customer issues and find solutions

customer service associate

  • Create new family accounts
  • Sign new students up for swim lessons and evaluations
  • Collect payments in the form of cash, check or credit card
  • Greet customers as they enter the facility
  • Give tours of the facility
  • Answer questions about the swim program in person and over the telephone
  • Assist customers with retail purchases

customer service associate

  • To check the customers Application Form As per Telecom regularity of India
  • Verifying Its Documents
  • Finding out the Errors
  • Updating Daily Reports of CAF (Customer Application Forms) in Excel

customer service associate

  • Listen and provide assistance for customers with special requests.
  • Relay and compute figures such as balances or totals.
  • Resolve customers’ service or complaints by performing research activities or filing complaint form.
  • Recommend improvements in products and services to enhance client experience. 
  • Assist customers with online banking and mobile platforms.
  • Address debit card fraudulent claims, conferring with Visa and Bankcard services, and filing affidavits. 

customer service associate

  • very good IT user skills and comfortable using business tools
  • Excellent computer navigation skills and PC knowledge
  • Highly transferable sales and service skills.
  • Strong attention to details with good organizational skills and ability to complete accurate data entry.

customer service associate

  • Trained the customer service on company policies and regulations. 
  • Responding to customer inquiries in a timely manner and within service level objectives
  • Successfully documents all requests through the CRM system while adhering to all documented procedures
  • Provides inbound application and functional support for all relevant and both internal and external by way of email, web-form and phone.

customer service associate

  • properly manage and document all work performed as part of ticket queue management
  • performs other related duties as assigned by responsible manager or business unit manager
  • providing key information from customer interactions to management to make business decisions
  • Tolerance for repetitive work in a fast-paced, high production work environment
  • participate in activities designed to improve customer satisfaction and business performance
  • Maintaining follow-u work lists as assigned by the supervisor or manager.
  • Resolves 80% of issues without escalation.

customer service associate

  • Handled inquiries and cross-selling for general insurance (motor, fire, and travel insurance policies)
  • Helped the customers to solve their issues related to the products and services provided by the company
  • Provided assistance for accident and vehicle breakdown cases
  • Dealt with client problems and complaints keeping cordial and helpful

customer service associate

  • Made people lives easier by helping them with what they need to find in the moment to get them in and out of the store. 
  • Sales associates at Walgreens assist customers in a different departments, including photo, beauty, and just throughout the store. 
  • Operated cash registers, stock shelves, and cleaning duties.
  • Sales associates work to keep the customers satisfied. 
  • Provided friendly, courteous and efficient service to our customers.
  • Customer Service Associate are also responsible for everything from cash register operations and customer service to merchandising, store inventory and maintaining store signage and displays.

customer service associate

  • Provide fast, friendly service by actively seeking out customers.
  • Manage merchandise returns and refunds.
  • Organize and file Special Order Invoices and Change Order Reports.
  • Reconcile Online Orders.
  • Locate Special Orders and update the On-Hands Inventory Report.
  • Investigate Inventory Discrepancies.

customer service associate

  • Confer with customers over chat process to provide information about products or services, cancelling accounts and to obtain details of complaints.
  • Keep records of customer interactions, transactions, complaints as well as actions taken.
  • Answered general questions about products, sales, and services
  • Processed item returns, helped in several different departments when needed