customer service associate Archives

I confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, and also obtain details of complaints.
I check to ensure that appropriate changes were made to resolve customers’ problems.
I resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
I solicit sales of new or additional services or products.
I recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.

Worked for the telecommunication process called Onetel.
Associated as a senior customer service associate for the sales department.
Awarded as best sales performer all across Mumbai and Bangalore sector.
Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner.

Greeting customers upon entry into the bakery and providing information about allergen free products
Check to ensure that appropriate changes were made to resolve customers’ problems to maintain positive rapport
Maintain proper cash levels in register drawer.
Stock and refill register area inventory.

Assisted customers with clothing selections, while providing excellent customer service. Operated square.
Represent the Wawa brand by exemplifying Wawa Core Values.
Operate the cash register, scan items, bag merchandise and make/provide change for purchases.
Comply with federal and state laws by requesting personal identification from customers who are purchasing tobacco and/or alcohol.

Engages customers by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience.
Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).
Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed.
Complies with all company policies and procedures; maintains respectful relationships with coworkers.

Resolve customers’ service inquiries or complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Assisting Passenger at the Airport, Check-in Counters and boarding gate. Provide them with smooth travel experience.
Check in external and internal vendors according to corporate procedures.
Complete other tasks as assigned by store management.

Ensure the proper execution of assigned food service programs and procedures.
Operate the point of sale pursuant to corporate standards; maintain proper cash levels.
Adhere to the execution of established safety, security, quality and store operations policies, procedures and practices.
Ensure the proper execution of all assigned store level marketing programs.
Complete all store housekeeping functions (i.e., cleaning, dusting, sweeping, mopping, emptying trash, etc.).
Replenish products and supplies to ensure in stock conditions at all times.
Communicate with the management team regarding customer requests and vendor-related concerns.

Assisted customers with anything they might need.
Fast paced organizing.
Retrieved carts
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems., or obtain details of complaints.

Help Customers to solve issues
Excellent interpersonal Skills
Ability to Handle Difficult Clients
Merchandised, restocked and maintained sales floor

Confer with customers by telephone to provide information about products or services, handle questions about their personal credit card, cancel accounts, process payments, etc
Assisted in ringing up sales at registers and/or baggingmerchandise
Operate, demonstrate and explain merchandise throughoutstore
Knowing the location of most products

Resolve customer complaints or answer customers’ questions regarding Google Pixel handset’s or related Bug’s.
Keep records of customer interactions or repair details, recording details of inquiries, complaints, or comments, as well as actions taken.
Supervise the team mates to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
Stay current on new procedures through pass/fail softwaretraining videos and group training sessions

Exceeded customer expectations by providing the highest levelof quality service
Processed customer payments, bag customer goods and offerthe latest company promotions
Ascertain what each customer wants or needs describemerchandise and explain use, operation, and care ofmerchandise to customers
Receiving trucks making sure the items are in right positionwith the forklift to the warehouse whiles
Placing orders for special order products, helping customersfind products that benefit needs, providing excellent customerservice
Provided other departments with customer service whenassistance was needed
Assist in completing price changes within the departmentStocked and cleaned work area

Observed customers and listened closely to questions to ascertain the best options and made recommendations accordingly.
Incharge of running shifts as per the rota and charting rota in advance.
Monitored trends and provided informations to top level and customers to maximize purchase.
Provided coaching and assistance to new joiners and incharge of closing shifts and cash handling.
Often called upon to assist customers who had complex questions or were unruly with their product demands.

Enter customers’ transactions to computers to record transactions and issue receipts.
Cash checks and pay out money after verifying that written and numerical amounts agree, and that accounts have sufficient funds.
Carry out services for customers, such as ordering bank cards and checks.
Help customers enroll for credit cards.
Resolve problems or discrepancies concerning customers’ accounts.
Address customer complaints.
Count money.

Unload trucks with power equipment.
Send money transfers.
Cash paychecks.
Help merchandise returns and exchanges.

Demonstrate or explain working techniques, practices, and safety regulations to farm associates.
Focused on executing our number one priority of on-time and in-full delivery (OTIF) to all residential/commercial customers.
Worked the production line and also helped manage the production process to insure efficiency and effectiveness.
Ability to perform technique and practices that are fully aligned with Food and Drug Administration (FDA) regulations.

Managed, monitored and coached customer’s replicated website and rankings/earnings.
Catered inbound and outbound calls.
Got promoted to assist VIP clients/customers.
Answer concerns and requests through email/ticketing.

Arrange for debt repayment or establish repayment schedules, based on Customers’ financial situations
Locate and notify customers of delinquent accounts by mail, telephone, or Personal visits to solicit payment.
Receive payments and post amounts paid to customer accounts.Advise customers of necessary actions and strategies for debt repayment.
Persuade customers to pay amounts due on credit accounts, damage claims, or no payable checks, or to return merchandise.
Record information about financial status of customers and status ofCollection efforts.
Negotiate credit extensions when necessary. etc

Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide maximum information on the call.
Provide assistance to customers if they have difficulty in finding a product or a service.
Helping the customer regarding any charges that appear to be unknown on the customer’s statement.
Promoting first call resolution so that the customer has a great customer service.
Following up with the customer after the call to ensure the problem has been resolved.

Responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals, payments, foreign currencies and other miscellaneous transactions.
Review invoices from subcontractors to submit for payment, expedite installations of carpeting, windows, doors, kitchens and baths using in store computer system and handwritten billing.
Partner in the successful formation of a first-of-its-kind phone and internet based commercial sales department.
Trained in the use of credit card, cash and checking transactions

Plan displays to appeal to and educate retail customers.
Place prices or descriptive signs on backdrops, fixtures, merchandise, and floor displays.
Utilize construction knowledge to coordinate and supervise installation of products sold to customers.
Learn about competitors’ products and consumers’ interests to answer questions or provide more complete information.
Assembly of racking and shelving. Stock shelves with products. utilize forklifts, man-lifts and pallet jacks.
As a member of the safety team, draft and implement store safety protocols as well as loss prevention measures.
Assist in semi-annual inventory process.

Help the AOL members with their queries related to the plans they are using. Educate them about the new plans and services launched or available.
Handling customer’s queries related to cancellation of services and then try and retain as much customers as possible, using rebuttals.
Calling customers and educating them about the high speed connections available in their area and placing orders by bundling their AOL account with a high speed provider.
Customer Care and Satisfaction with their Queries.

Enforced loss prevention policies and reduced overall external theft
Exceeded sales goals week after week
Assisted in training and on-boarding new employees
Maintain customer satisfaction ratings based on explicit criteria set forth by the company

maintaining and operating automatic car wash facilities
collecting payments from customers for purchases
cleaning petrol pumps and surrounding driveway, shop and facilities
undertaking stock control and preparing reports on fuel, oil, accessories and other items sold
replenishing stock of fast foods, newspapers, magazines and grocery items

Maintain store in a neat and organized fashion.
Observe customers and cars at gas pumps and ensure that the customer is safe and no thefts are attempted.
Dispense lottery tickets and provide customers information based on their tickets, whether winning or loss tickets.
Restock shelves and put away deliveries.
Provide friendly service to customers.Handle confrontation is a calm manner and stay neutral about the situation.
Answers question for customers if unsure about a product or give general directions to a specified location.

Assist Pharmacies in processing prescriptions electronically.
Explain Member benefits.
Process Mail order prescriptions orders and payments.
My job duties for this job were to handle all customer returns and issues

Train and shadow new cashiers
Answer any questions or concerns a customer may have
Deep clean registers
Process refunds and exchanges

Catered to the needs of students and other customers
Hear and resolve complaints from students.
Deliver professional email solutions for customer queries related to iTunes Store and App Store.
Summarize the updates for day to day and discuss with the team.

Greet customers in a timely manner
Provide a fast and friendly checkout
Offer carryout assistance if needed
Handle cash, credit card or check transactions
Write out checks for customers who are unable to do so themselves
Make sure registers are stocked with supplies at all times
Make sale referrals and introduce new products

Managing customer’s account information and inquiries
Processing payments with attention to credibility
Managing the status of accounts’ balances and identifying inconsistencies
Interacts with customer to ensure perfect customer experience

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customer service associate/ student assistant

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customer service associate