customer service associate

  • Work with a team to maintain a clean, safe and friendly work environment.
  • Check in vendor deliveries using handheld SAP device.
  • Unload delivery trucks, stock shelves and cooler.
  • Follow proper food handling and cleaning procedures.
  • Maintain cleanliness of property with task such as sweeping, power washing, changing trash and refilling car cleaning station.

customer service associate

  • Running the cash register and finalizing sales
  • Aiding customers in choosing items for purchase
  • Processing online photo orders and preparing them for pickup
  • Assisting customers in store who were trying to print their photos
  • Facing items, adjusting items on the shelf to make them look neat and organized
  • Cleaning the floors, bathrooms and shelves
  • Informing customers about their coupons and benefits

customer service associate/assistant manager

  •  Built and maintained effective relationships with peers and upper management to drive team success toward common sales, and service .
  •  Retained product, service and company policy knowledge to serve as resource for both coworkers and customers.
  • Use of Microsoft Office. 
  • Supervised 12 employees and used communication skills to get projects done around the store.

customer service associate

  • Effectively resolving customer queries related to all order which are placed in Amazon.com and Amazon.in sites.
  • Assist international and VIP customers with problems they may encounter with their financial products and experiences.
  • Examine and evaluate possible risks and execute fraud prevention measures
  • Make sure customers have the most satisfactory experience with the bank.

customer service associate

  • Successfully works in a fast- paced environment while focusing on customer service and using time management to complete necessary tasks
  • Managed movement of large amounts on inventory to ensure merchandising was completed on time
  • Coordinated with a team to unload trucks in an efficient manner and maintain stock room organization and functionality.
  • Managed a project to increase production efficiency on stock team while maintaining quality.

sr. customer service associate

  • Conducted marketing and promotional campaigns for Emerson Power Products and maintenance service contracts for Australian customers.
  • Acted as first-level escalation point for operations.
  • Developed training modules and process documents.
  • Trained new and existing service associates.

customer service associate

  • Photo Development. 
  • Grocery.
  • Pharmacy. 
  • Health and Beauty sections. 

customer service associate

  • Opening and closing clean up and maintenance.
  • Provided customers with product information and specifications.
  • Provide assistance for customers with their current projects.
  • Calculate and provide quotes for orders or installations.

customer service associate

  • Provided exceptional customer service for customers across the world. 
  • Helped to place orders for our products.
  • Provided technical assistance across four different websites
  • Phone and chat customer service in a high pace environment
  • Follow up with customers concerns to ensure maximum customer care

customer service associate

  • ·         Answer customer inquiries in an efficient, attentive and professional manner (Phone, Email and in Person)
  • ·         Open and close store 
  • ·         Handling and processing of DHL, FedEx, Canpar and Canada Post Packages
  • ·         Ensure workplace safety

customer service associate

  • Coordinating with Suppliers about availability of products and expediting customers orders through outbound calls and Emails
  • Assisting Inbound call representatives if they are having high incoming call volumes.
  • Assisting customer through phone call, most of the customers are having a hard time to their cancelled order on line since i was under the Fraud Management team my goal is to make sure that the order is coming to the right person associated with the account and also to prevent fraudsters
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken. to steel money or items from the company.

customer service associate

  • Providing customers with excellent service.
  • Answer enquires / any questions they may have regarding our products.
  • Providing customers with product information, recommendations and alternatives to aid them in decision making.
  • Handling of cash register.

customer service associate

  •   Reviewing customer’s accounts, develop potential solutions to their problem/issue, asking questions to identify needs,and maintain high-quality service 
  •   Operated in dynamic, high-volume environments to provide skilled assistance to more than 60 customers each day 
  •  Offered assistance to the patients regarding their bill implemented adjustments/discounts, offer payment arrangement or advice financial assistance if patients said they really won’t be able to pay because of their financial status 
  •  Issued credit or full refund for customer returns and reported on product defects or damages resulting from shipping process 
  •  Entered customer interaction details on the system to track requests, document problems and record solutions offered 

customer service associate

  • Maintain and share knowledge regarding store policy, method of payment. 
  • Check figures for mathematical accuracy.
  • Monitor sales and make sure customers are receiving exceptional services.
  • Assist cashiers when needed.

customer service associate

  • Trained new workers for different departments throughout the store
  • Promoted merchandise and seasonal sales  
  • Spoke and responded to customers in a friendly manner to keep guest returning to increase sales 
  • Maintaining, filling and rotating product and displaying it properly.

customer service associate

  • Run lottery tickets/ pay out lottery tickets.
  • Process/ pay out Western Union orders.
  • Helped in all departments of the store which include, front register, photo and  beauty.
  • Ensured superior customer experience by greeting clients and responding to their questions. 

senior customer service associate

  • Worked in a customer service department for an Australian process 
  • Process was known as VAS & IS (Value Added Services and International Support)
  • Providing information about complaint status.
  • Keep records of calls query. 

customer service associate

  • Managed customer relations and customer service through daily communication and interaction
  • Improved customer satisfaction ratings by addressing issues and fostering timely resolution 
  • Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service Conferred with customers about concerns with products or services to resolve problems and drive sales 
  • Provided basic technical support for clients on the app 
  • Issued receipts and processed refunds, credits, or exchanges
  • Developed and actualized customer service initiatives to decrease wait times
  • Cultivated customer loyalty, promoted repeat customers and improved sales 

customer service associate/photo specialist

  • Cashier Checkout
  • Organize/Straighten Aisles
  • Restock shelves, freezer, refrigerator
  • Print photos
  • Clean floor

customer service associate

  • Greet customers as the first point of contact in the store 
  • Answer phones courteously
  • Respond to customer concerns and compliments
  • Assist cashiers as needed, providing overrides, price checks and price adjustments
  • Operate western union 
  • Handle returns and exchanges
  • Be knowledgeable of the entire store

customer service associate

  • Learning how to satisfy customers in retail
  • Working front register to accumulate store revenue and assist customer needs 
  • Working in the photo department, developing products ranging from passport photos to memorable gifts 
  • Working as a partial Beauty Consultant that helps assists customers with various beauty concerns and questions Stocking inventory and managing inventory
  • Contributing to the store’s look by facing and cleaning 

customer service associate

  • Assisted customers with questions and concerns. 
  • Kept inventory stocked and organized.
  • Was responsible for ringing up customers. 
  • Prepare or serve hot or cold beverages, such as coffee, blended coffees, or teas

customer service associate

  • Prepare and process money orders
  • Prepare and process nighty deposits
  • Opening and closing store front duties
  • Reconciling tills
  • Managing cashiers and schedules

senior customer service associate

  • Taking inbound calls from customers
  • Placing orders based on customers’ requests
  • Prepare quotes to follow up with clients/customers
  • Case logging and trying to give resolution on first call
  • Preparing MIS on day to day basis within TAT
  • Warm up selling to existing customers – make sure deliveries are sent out in a timely manner 
  •  Provide top notch customer service 

customer service associate

  • Reviewing Support Advisor 
  • Credit Control Advisor 
  • Commendation and Top Advisor recipient 
  • Point of Contact – does all task when the Team Manager is out of office. 

customer service associate

  • Kept records of accounts.
  • Maintenance and neatness motorized animals.
  • Followed all safety rules & regulations.
  • Built and maintained databases for forecasting future financial performance.

customer service associate

  • Perform basic cashier duties.
  • Maintain front end sinage.
  • Maintain accurate inventory
  • Made store walks to deter shoplifting.

sr. customer service associate

  • Answering calls from Air Canada Passengers and providing updates about their delayed checked in luggage.
  • Probing customers and updating accurate information on their delayed baggage files.
  • Coordinating with Airport baggage agents in locating and shipping delayed baggages for high priority files.
  • Approving expense amounts for customers in situations caused due to their delayed baggage and directing them to the Air Canada claims department for reimbursement.
  • Coordinating with delivering companies (Fedex and Dynamex) to check status about the shipments and informing customers about he expected delivery timing proactively.

customer service associate (teller/new accounts/distributing clerk/subisdiary ledger bookkeeper)

  • Accept Cash Deposits, Withdrawals, Cash Transfers and Check Encashments.
  • I operate and replenish Cash in ATM machines.
  • I assist in opening new accounts.
  • Balanced daily cash transactions and prepare reports at the end of the day.

customer service associate

  • Perform the following physical behaviors continuously throughout their shift:  standing, walking, handling, reaching horizontally, reaching above the shoulder, grasping firmly and pushing buttons.
  • Perform the following physical behaviors occasionally during their shift: bending, stooping, squatting, crouching, kneeling, pushing and reaching below waist.
  • Occasionally lift weights up to 20 lbs.
  • Constantly lift weights of up to 10 lbs.