customer service associate

• Reduced costs associated with production by negotiating with wholesalers
• Increased sales by identifying interested customers to provide them with additional information.
• Recommended product and service improvements to prevent future problems
• Organized events through contact with local businesses and arranged to exhibit and sell merchandise
• Established customer service quality standards

senior customer service associate

• Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practice 
• Reviewed reports, documentation, records, or files to ensure that information is complete
• handle transactions, and end of day closing procedures.
• issue refunds, and accept returns. 

customer service associate

• Provides friendly and efficient customer service within the food service and cash register areas.
• Maintaining all food and beverage areas to insure a clean, sanitary and fully stocked station.
• Clean, sweep and mop, sanitize all food contact surfaces, remove trash, maintain proper and sanitary operation of all store equipment.
• Effectively communicates with customers and co-workers.

customer service associate

• Confer with customers by telephone or in person to provide information about products and services, help with orders, cancel accounts and 
• Resolve customer complaints or answer customers’ questions regarding policies and procedures. obtain details of complaints.
• Provide employees with guidance with a lot of work.
• stock shelves 

customer service associate

• Opening and closing registers 
• Online orders 
• Promoting sales 
• Cleaning fitting rooms 
• Rearranging clothing 
• Handing out coupons
• Handling account payments  

customer service associate (csa)

• Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise and, or refunding money.
• Assists with separation of food items,
• Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.
• Assumes web pick-up responsibilities

senior customer service associate

• Keep records of customer interactions or transactions, recording details of comments, as well as actions taken.
• Providing good quality customer service on every call.
• Handling floor support and supervisory calls.
• Providing assistance during coaching sessions.
• Handling Coaching during ‘On job training’ period.

customer service associate

• Provided excellent customer service as a front end associate as well as for the customer service desk
• Facilitated special orders, installations, and item pick up/deliverys
•   Assisted the customers in their queries about Microsoft products via email.
• Preparing reports and sharing it with the appropriate department and managers 

customer service associate

• Provides customers with courteous, friendly, fast, and efficient service.
• Recommends items for sale to customer and recommends trade-up and/or companion items.
• Registers customer purchases on assigned cash register, collects cash and distributes change as requested.
• Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records.
• Implements Company asset protection procedures to identify and minimize profit loss.
• Ensures compliance with state and local laws regarding regulated products.
• Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise.

customer service associate

•  Answer general inquiries about the product.
• Schedule showing foreclosure properties.
• Explain selling process of foreclosure properties.
• Take calls, chats and emails.

customer service associate

• Use computers for database management or word processing
• Set up customer meetings and attend sales pitch with sales team and provide estimate quotes to clients 
• Responsible for ensuring customer satisfaction by handling questions related to the iTunes store, App store and Mac App Store via e-mail and chat.
• Forwarded requests as per escalation policy to higher level of support.

customer service associate

• Coordinated office meetings and room setups by reaching out to the customer.
•  Assisted with various mail center activities such as sorting, metering, delivery, and mail pickup. Resolved office equipment issues, and placed service tickets when needed.
•  Reduced office inventory cost by inputting and analyzing office inventory into a data application. Ordered office supplies in a timely manner.
•  Performed receptionist duties such as answering the office telephone, transferring calls, and greeting visitors. 

customer service associate

•  Assist with stocking and inventory.
• Count and bottle medications in the pharmacy.
• Talk with customers by telephone or in person to provide information about products or services, take orders on products needed, or confirm when order has arrived
• Make sales, help customers with home projects, and installations

customer service associate

• Keep sales floor clean and organized
• Handle customer concerns, questions, and complications
• Ring up customer’s purchases in a timely manner
• Process customer’s returns, exchanges, and credit card payments

customer service associate

• Workshop Floor In-charge, Service Quality Inspector, Billing Process, Handling Customer Complaints, Follow ups of South Territory Legal Customer Complaints.
• Managed customer relations and customer service through daily communication and interaction. 
• Exhibited exceptional customer service at all times, including addressing customer inquiries and ensuring resolution. 
• Adhered to all company policies procedures and safety standards.
• Project: Bay Enhancement Process Implementation.

customer service associate

• Was handling customers (Hotels) for Travelocity. 
• Patiently handling all their queries and concerns. 
• Co-ordination between hotels and guest in case of an issue. 
• Arranging for alternate options for guests in case of unavailability of the hotel.
• Training the new team members 

customer service associate

• Pay company bills by cash and  or checks.
• Issue stamps, and redeem coupons.
• Perform retail duties of New York State Lottery 
• Resolved customer complaints or answered questions.

customer service associate

• Working at Sams Club as a Customer Service Associate we sell memberships since it is a membership based company. 
• I personally have a goal to sell the top membership which is $100. I set goals to sell at least 5 a day. 
• Customer Service Associates have to do returns for the members, we answer phone calls, try to resolve conflict when a member presents us with a problem. 
• At the membership desk we do credit card payments which could range from $30-$5000 dollars. 

customer service associate

• Maintained customer happiness with forward – thinking strategies  focused on addressing customer needs and resolving concerns. 
• Responded too costumer requests for products, services and company information. 
• Answering customer telephone calls promptly and in an appropriate manner. 
• Described product or service too customers, thoroughly explaining  details and care of merchandise. 
• Boosted sales revenue by skillfully promoting diverse product or service options
• Provided primary customer support too internal and external customers in a fast paced moving environment.
• Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as a last resort too maintain customer satisfaction. 

customer service associate

• Answer customer’s questions and concerns.
• Answer phone calls and help customers with their needs.
• Resolving customers issues by collecting the data from live chats 
• Resolving customer issues and intimidating the appropriate departments. 

customer service associate

• Assist store manager with opening and closing procedures.
• Calculate total sales of the day and perform deposit procedures.
• Consult with customers to evaluate needs and determine the best options.
• Provide accurate information in response to customer inquiries in person and via phone.
• Collect donations daily, as well as write out a tax deductible receipt if requested.
• Support training clients in our Work Therapy program to develop strong job skills.
• Promote and display a professional positive image for the Mission and our values and statement.

senior customer service associate

• Developed dynamic ownership skills by resolving challenging situations and asking in-depth questions of customers.
• Warmly greeted all customers and utilized active listening skills to determine what they required assistance with.
• Coached new telephone agents on their service techniques and provided scoring through the company’s quality assurance program.
• Providing support to Amazon.ca customers. 

customer service associate

• Greeting customers and answering any questions they have about the business, its practices, and its products and services 
•  Resolving any problems customers have with their products and services, including issuing refunds or exchanges and arranging repairs.
• Provide clients with excellent customer service via phone
• Operating a Cash register, ringing merchandise, exchanging money
• Merchandise Handling – With proper training and licensing, move merchandise among warehouse locations using authorized material handling equipment  lift trucks, etc.), manually load and/or unload trailers.

customer service associate

• Great understanding of insurance policy types procedure premium coverage. 
• Exceptional customer service skills with customer as well as providers 
• Problem solving skills needed to assist customer with claims 
• Excellent mathematical skills to easy calculation. 
• Proven loyalty with a company growth of knowledge and advancement position. 
• Provided effective and timely resolutions of a range of customer inquiries.
•  Responded to customer inquiries requests; resolved issues efficiently and professionally. Communicated with insurance to verify eligibility of health coverage 

customer service associate/ face-to-face fundraiser

• Generating funds through the face to face fundraising technique using the prescribed products by the organisation (Child sponsorship/ one time donors )
• Kept track of all paperwork and completed applications quickly and efficiently
• Cultivated and built relationship with new and existing customers
• To achieve agreed upon targets for sponsor/ donor acquisition and play active role in the overall target achievement of the team

customer service associate

• Perform data entry on customer orders and purchases
• Greet customers daily
• Set up deliveries for customers
• File signed loading tickets
• Utilize a multi-line phone
• Record customer messages when a department is unavailable

customer service associate

• Ensured all required documents are available prior to account opening.
• Performed negative data checking and verification before opening personal or corporate accounts.
• Opened new customer accounts including savings, checking and time deposit for personal or corporate accounts.
• Performed KYC (Know Your Customer) and customer due diligence while opening client’s account.
• Certified Unit Investment Trust Fund Specialist
• Opened investment accounts of new and existing bank customers. Processed entries for subscription and redemption in customer accounts. 
• Processed investment & bancassurance related transactions.

customer service associate

• Working in Bhadra International India pvt LTD.
• Major role in managing preflight function.
• Airline check-in/boarding gate and ramp function.
• Ground equipment handling in flight condition.
• Directing landed aircraft to taxi spots.
• Playing an important role in coordinating and managing staff around the aircraft during its stopover.
• Assigns load and seat preference to maintain its equilibrium.

customer service associate

• open/close service station
• perform outstanding customer service 
• complete cash/credit transactions
• stock/rotate merchandise for in-date sales and remove out-of-date products for store credit
• maintain a clean and safe establishment 

customer service associate

•  Assisted in pricing and stocking inventory, display preparation and maintenance, and maintaining store presentation.
• Received store payment; issued receipts, refunds, credits, or change due to customers; packaged customer purchases.                    
• Responsible for opening and closing out till and accurately documenting all transactions, able to make accurate change, verified credit cards and checks, and balances receipts
• Met and exceeded individual daily sales goals and also able to suggestive sell store department’s credit card at each transaction.