• Responsible for taking phone calls as well as transferring them
• Responsible for handling returns and late amounts of money
• Directs customer complaints to the appropriate member of management 
• Provides exceptional customer service to our customers
• Provides information on other services offered at Walmart 

• Handle Point-Of-Sales systems. 
• Provide product information for customers. 
• Manage photo orders. 
• Assist with Western Union transactions. 

• I was managing spam of 32 CSA for inbound calls, Email and COD calling.
• Maintaining the roaster and plan according to the call flow.
• Monthly target setting & performance reviews with the client.
• Handling end to end operation of the call center handling all campaigns.
• Undertake process improvement projects with the process management team.

•  Answer courteously inbound calls. 
•  Management and resolve customer complaints
• Sell products and place customer orders in the computer system 
•  Provide product and service information to customers 
•  Upsell products and services 
•  Follow up customer calls where necessary 

• Received phone calls from employees calling about their Pension and 401k’s.
• Educate customer’s on their retirement plans, including plan rules and procedures. 
• Initiate the retirement process by running pension calculations to determine benefits amounts and educate on payment options.
• Assist team members by proactively sharing information on client trends.
• Participated in the Defined Contributions (DC) New hire training as a DC mentor.

• answering phone calls,
• assisting customers on the sales floor,
• inventory,
• keeping a neat work space

• Handling customer queries of Amazon UK and India along with maintaining the case documentations
• Contribute ideas to resolve customer problems to improve productivity
• Work within various teams to enhance customer centricity
• Process and track customer claims to ensure timely resolution

• Confer with customers by inbound calls or chat to provide information about sales tax charged on their orders
• Keep records of valid tax exemption forms from the tax exempt entities
• Review bill of lading documents provided by international customers and issue tax refunds on eligible orders
• Provide support for issues related to student Prime Membership

• Responsible for providing accurate, efficient and timely processing of over-the-counter transactions pertaining to deposits, withdrawals,payments,foreign currencies, remittances,and other miscellaneous transactions.
• Responsible for signature verification and approval of transactions within authorized limits.
• Encodes post-dated checks in PDC System; monitor checks for clearing on due date.
• Handles client concerns and see to it that that they are acknowledged and addressed immediately.

•  Greeted and offered assistance to customers as needed
•  Solicited, opens and activates Kohl’s Charge applications
• Processed various monetary transactions including purchases, price adjustments, and refunds
• Assisted in the execution of merchandising and operational functions to company standards within the sales floor 

• Operated the cash register and handled cash and credit card transactions, along with filling high volume of online orders 
• Stocked and organized textbooks on the shelves, along with store supplies 
• Prepared and located the textbook orders for student customers 
• Answered the telephones and provided information, according to the needs of the customer

• Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
• Provide customers with courteous, friendly, fast, and efficient service.
• Register customer purchases on assigned cash register, cash handling and distribute change as requested; processe voids, returns, rain checks, refunds, and exchanges as needed.
• Keep counters and shelves clean and well merchandised, take inventory, and maintain records. Check in and price merchandise as required or as directed by store manager or communicated by the shift leader.
• Ensure compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products).
• Construct and maintains display, including promotional, seasonal, super structures, and sale merchandise. 
• Provide customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products.

•  Assisted customer queries, either in selecting or locating their packages.
• Delighted the customer by reducing their burden and understanding the needs. 
• Solved issues to meet customer expectations. 
• B2B VAT registrations & B2C Invoicing specialist. 
• Co-coordination with Amazon logistics on behalf of customers within the respective TAT. 

• Provided customers with courteous, friendly, and efficient service. 
• Engaged customers by greeting them and offering assistance with products and service.
• Recommended items for sale to customers and recommended trade-up and/or companion items.
• Registered customer’s purchases on assigned cash register, collected cash and distributed change as requested.
• Constructed and maintained displays, including promotional, seasonal and sale merchandise.
• Assisted with exterior and interior maintenance by ensuring clean, neat, orderly store conditions and appearance. 
• Kept counters clean and well merchandise, took inventory and maintained records.

• Pull items from receiving for customer service.
• Gather carts from the parking lot while looking for suspicious activity.
• Help load heavy objects into peoples vehicles.
• Assist customer with shopping needs.

• Providing customers with excellent Customer Service.
• Cleaning  such as sweeping and moping. Keeping the store clean and sanitized.
• Restock product and make sure its up to date.  
• Put away and organize Large orders.  

• Performed daily tasks, dusting, stocking, alphabetizing and merchandising. 
• Greeted customers and use computer system to help locate movies, video games or books.
• Used computer system to complete special orders.
• Educated customers on new and upcoming tech.
• Helped customers with video game needs. Explained new console systems and requirements. 
• Tested video game consoles and video games for customers looking to complete a Buyback. 
• Set up memberships for new customers wanting to rent or special order items. 

• Contact corporate customers to arrange for team-building and other social events
• Update social media pages, such as but not limited to: Facebook, Instagram, Twitter, etc., as well as company website
• Ensure the proper execution of all assigned store level marketing programs
• Operate cash register to assist customer in purchasing final selections and in making returns of merchandise.

• High level of customer service interactions.
• Help shoppers locate items and answer customer inquires regarding Party City goods and services
• Arrange merchandise on store shelves.
• Cash customers out and maintain a balanced register drawer.

• We are the one who contact the customer to place an order.
• Assisting the Customer withe their concerns about EZ Solar.
• Appointment Settler
• Walgreens customer service associates  operate cash registers, stock shelves, and perform cleaning duties while at work.

• In charge of maintaining the inventory at the front end.
• Ensuring all products are correctly labeled and in the correct place.
• Supervised a team of front end associates in a high pressured environment.
• Maintained office filing and financial reports.

•  Accurately answer question and address client concerns.
•  Proactively seek solutions to problems, notifying Management when concerns arise.
•  Meet all customer needs and exceed expectations, upholding strong reputation.
• Resolve customers’ service or billing complaints by performing activities such as refunding money, taking payments, or adjusting bills.

• Ensuring all customers have a wonderful experience.
• Coordinating with team members to properly get projects done in a timely manner.
• Offering solutions and resolve any and all problems a customer may have. 
• Training new hires how to handle all departments, and checking and stocking inventory. Making sure they are capable of doing whatever they are asked correctly.
• Maintenance of department. 

• Confer with customers to provide information about products or services and obtain details of complaints.
• Maintain neat and orderly work area.
• Modify window displays, interior display areas, or signage to reflect changes in inventory or promotion.
• Provide excellent and efficient customer service skills.

• Welcome customers into the store and helped them locate items. 
• Handle all customer relations issues in a kindly manner.
• Stock and replenish merchandise according to store merchandising layouts 
• Operate cash registers for cash, check and credit card transactions. 
• Alert customers to upcoming sales events and promotions. 
• Identify shoplifters and alerted management. 

• Clean and close the store at the end of the night, collect coins from washers and dryers and place them into change machine.
• Take in or return laundry from wash and fold customers.
• Complete all store housekeeping functions.  
• Ensure the proper execution of assigned all store level marketing programs. 

• I have experience in cash handling,  greeting guest’s in a timely manner.
• I have managerial experience as a shift leader.  
• Handle 100’s of customers per day working in all area’s in the store.
• I am comfortable in overwhelming situations.
• Provide knowledge to new hire’s, teaching them how to ensure safety as we use sharp knives and make sure they don’t make mistakes.  
• I am courteous and always smiling and greeting guest’s that come in on a regular basis.
• I am always on time and eager to work. 

• Operating a cash register and POS system
• Stocking product shelves
• Provides fast and accurate services to client’s banking needs in line with bank’s overall objectives.
• Processed over-the-counter transactions of clients such as deposits, withdrawals, transfers, bills payments, etc.

• Assist customers with information and location of products in the store.
• Place and track customer orders for deliveries and in home installation.
• Converse with customers over the phone and in person about our services and products.
• Stock shelves with product while doing regular maintenance in my department to ensure customer satisfaction and safety.

• Receive payment by cash, check, credit cards or debit cards.
• Count money in cash drawers at the start and close of shifts.
• Maintain fitting rooms, sales floor, and work areas to meet presentation and recovery expectations.
• Responsible for greeting and offering assastance to customers as needed.