6ed4e89b-3b39-4fdc-8fc5-0832fc60dd2c

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I completed my engineering with electronic communication. Was a project Enineer at Wipro Tech. Ltd.
Building a Social Messaging application in Android Platform. 
Possesses ability to run manual and automated tests
Possesses ability to understand and capture business requirements
Possesses excellent communication, analytical and presentation skills
Team player, experienced in handling customers
Proficiency with tools like Microsoft Office, Excel, PowerPoint, Word and Outlook 

Employment history

Apr. 2019 – Present
Cronaside, New York
Customer service associate, Veum-Flatley

  • Prepares for customer inquiries by studying products, services, and customer service processes.
  • Responds to customer inquiries by understanding inquiry; reviewing previous inquiries and responses; gathering and researching information; assembling and forwarding information; verifying customer’s understanding of information and answer.
  • Records customer inquiries by documenting inquiry and response in customers’ accounts.
  • Improves quality service by recommending improved processes; identifying new product and service applications.
  • Updates job knowledge by participating in educational opportunities.
  • Accomplishes customer service and organization mission by completing related results as needed

Aug. 2013 – Sep. 2013
Stromanfurt, New Mexico
Project Engineer, Connelly, Mohr and Wuckert

Identifying business requirements
Meeting with system users to understand the scope of projects
Working with software developers and project support teams
Project planning
Performance and functional testing
Running manual and automated tests
Testing in different environments including reviewing documentation
Working towards departmental and project deadlines
Providing objective feedback to software development project teams
Problem solving
Communicating findings to technical and non-technical colleagues.

Education

Oct. 2012
B.tech(Hons): Engineering

  • East Schultz – Raynorshire, Mississippi

Skills

Java
Skillful

Android development
Skillful

Problem solving
Experienced

Communication
Experienced

Business analysis tools
Skillful

a36ff4ff-f44b-4389-9035-98b1df6c2141

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

  • ARRT-registered entry level radiologic technologist with a extensive clinical experience in multiple different healthcare settings in fixed and mobile radiography and fluoroscopic procedures.
  • Committed to providing high-quality radiologic services and catering to patient needs during exams. Proficient user of radiology management and hospital information systems. CPR certified.

Employment history

Oct. 2018 – Nov. 2018
New Michaela, New York
customer service associate, DuBuque Inc

  • handle customer funds and processes transactions using the POS system
  • Monitor employee and patron activities to ensure liquor regulations are obeyed.
  • Provide customer engagement in positive and approachable manner

Dec. 2017 – Feb. 2018
East Donella, New York
CNA, Schmitt and Sons

  • Provides for activities of daily living by assisting with serving meals, feeding patients as necessary and ambulating, turning, and positioning patients; and providing fresh water and nourishment between meals.
  • Serves and protects the hospital community by adhering to professional standards, hospital policies and procedures; federal, state, and local requirements; and jcaho standards.
  • Maintains patient stability by checking vital signs and weight; testing urine and recording intake and output information.

Sep. 2016 – Oct. 2016
Katerinetown, Kansas
Customer Service Representative, Davis-Schmidt

  • handle customer funds and processes transactions using the POS system
  • Provide customer engagement in positive and approachable manner
  • assists in maintaining a clean, well-stocked store

Oct. 2015 – Nov. 2015
McKenziehaven, New Jersey
Collections agent, Rodriguez-Wehner

  • Inform clients of overdue accounts and amount currently owed.
  • Collect payments on past due bills.
  • Follow federal and state laws dealing with debt collection.

Education

Present
Bachelor of Science: Radiologic technologist

  • South Louisiana University – North Erniebury, Rhode Island

Mar. 2015
Associate of Applied Science: Radiologic technologist

  • East Colorado College – New Mammieville, Colorado

Skills

Patient Care

Problem solving

Teamwork

Compassion

Punctuality

Medical and anatomical

Customer service

Diagnostic imaging

6a8e9c35-29e7-435c-81ab-bb38b20e9d61

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

May. 2018 – Jun. 2018
Port Arnitashire, Montana
Customer Service Associate, DuBuque Group

  • Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Review insurance policy terms to determine whether a particular loss is covered by insurance.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could increase utility bills.
  • Solicit sales of new or additional services or products.

Feb. 2018 – Mar. 2018
Port Devin, Maryland
Operations Associate, Kuvalis LLC

  • Compile, sort and verify the accuracy of data before it is entered.
  • Store completed documents in appropriate locations.
  • Locate and correct data entry errors, or report them to supervisors.
  • Select materials needed to complete work assignments.

Sep. 2016 – Oct. 2016
Stoltenbergland, Missouri
Operations Associate, Boyer, O’Reilly and Larson

  • Compile, sort and verify the accuracy of data before it is entered.
  • Compare data with source documents, or re-enter data in verification format to detect errors.
  • Store completed documents in appropriate locations.
  • Locate and correct data entry errors, or report them to supervisors.
  • Maintain logs of activities and completed work.

Jan. 2016 – Aug. 2016
Ilonaborough, New Mexico
Server, Crooks Group

  • Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
  • Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
  • Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
  • Present menus to patrons and answer questions about menu items, making recommendations upon request.
  • Clean tables or counters after patrons have finished dining.

Jan. 2015 – Jun. 2015
West Loganburgh, Nevada
Retail Service Associate, Mayer LLC

  • Review business trends to advise customers regarding expected fluctuations.
  • Assist in developing financial plans based on analysis of clients’ financial status, and discuss financial options with clients.
  • Relay buy or sell orders to securities exchanges or to firm trading departments.
  • Review financial periodicals, stock and bond reports, business publications, or other material to identify potential investments for clients or to keep abreast of trends affecting market conditions.
  • Explain stock market terms or trading practices to clients.
  • Inform and advise concerned parties regarding fluctuations or securities transactions affecting plans or accounts.

May. 2014 – Jul. 2014
Port Cariport, Hawaii
Premier Support Representative, McDermott Group

  • Oversee the daily performance of computer systems.
  • Answer user inquiries regarding computer software or hardware operation to resolve problems.
  • Enter commands and observe system functioning to verify correct operations and detect errors.
  • Read technical manuals, confer with users, or conduct computer diagnostics to investigate and resolve problems or to provide technical assistance and support.

Education

2013
High School Diploma: General

  • Mann Institute – North Dwain, North Dakota

Skills

Communication
Expert

Time Management
Expert

Conflict Resolution
Expert

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Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

A motivated and hard-working individual with 5 years of experience working in retail. Skills include providing customer service, creative problem solving, operating equipment, and multi-tasking. Able to communicate and perform effectively with a team and very keen to develop more professional skills, as well as gain more diverse work experience. 

Employment history

Customer Service Associate, Olson-Rowe. Pfannerstillshire, Rhode Island
Jan. 2015 – Jun. 2016
  • Providing exceptional quality service to a multitude of customers from various fields and backgrounds.
  • Working as part of a large co-operative team to ensure smooth performance and overall success.
  • Maintaining the tidiness of the store’s front end for the purpose of presentation.
  • Inspecting returned merchandise for damage and shipping them back to the manufacturer accordingly.
  • Unloading and organising large amounts of merchandise from freight trucks and subsequently stocking shelves.
  • Operating powered heavy equipment such as the order picker and reach truck.

Technician, Romaguera, Deckow and Osinski. Port Danna, Maryland
Feb. 2012 – Apr. 2012
  • Assisting customers with the building and repair of custom computers.
  • Assessing problematic computers for a diagnosis, as well as researching for potential solutions.
  • Repairing computer software and installing hardware.

Education

Heller University, Stoltenbergland, Washington
Bachelor of Arts, Criminology

Skills

Reliability

Leadership

Professionalism

Communication

1e40fb4d-c4c0-406e-8053-78726ab185fc

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a role where I can utilize my education and experience to add immediate value to an organization.

Employment history

On-Site Customer Service Evaluator, Hudson and Sons. Schmidtshire, California
Dec. 2019 – Present
  • Researched customer service standards related to the evaluated field and the concerned institution on a per-request basis.
  • Inspected and reviewed customer service standards on location.

Customer Service Associate, Bartoletti-Bednar. Port Kelleyfurt, Rhode Island
Feb. 2018 – Mar. 2018
  • Conversed with customers by telephone or in person to provide information about products or services.
  • Checked to ensure that appropriate changes were made to resolve customers’ problems.
  • Compared disputed merchandise with original requisitions and information from invoices and prepared invoices for returned goods.

Customer Service Representative, Ledner, Koepp and Schroeder. Domingoport, Oklahoma
Dec. 2016 – Jan. 2017
  • Provided assistance for customers with special billing requests.
  • Calculated and quote charges for services such as long-distance connections.
  • Monitored automated systems for placing collect calls and intervene for a callers needing assistance.
  • Promoted company products, services, and savings plans when appropriate.

Education

Southern Nader, Mosciskifurt, North Carolina
Bachelor of Science, Computer Systems Technology, Present

East Bosco, West Jess, South Carolina
High School Diploma, Fine Arts, Aug. 2016

Skills

Customer Service

Evaluation

Professional Writing

Creative

29026dec-c085-42c7-909b-24b344993af5

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

  • Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations.  Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
  •  Versatile and open-minded when it comes to different aspects, culture and experiences in life. 

Employment history

CUSTOMER SERVICE ASSOCIATE, Miller-Stark. Galenbury, Minnesota
Dec. 2018 – Present
 
Currently working as a Bank Customer Service Associate at the number 1 bank in the Philippines, BDO Unibank Inc.  As a Customer Service Associate, I always make sure to give good service and satisfaction to my client. I greet them well and welcome them with a warm smile. Aside from counting their deposits and withdrawals, I also do my task to talk and get to know with my client in order for them to feel the warm welcome from our company. 

  • Receive payment by cash, check, credit cards, vouchers, or automatic debits.
  • Issue receipts, refunds, credits, or change due to customers.
  • Assist customers by providing information and resolving their complaints.
  • Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
  • Greet customers entering establishments.
  • Answer customers’ questions, and provide information on procedures or policies.
  • Sort, count, and wrap currency and coins.
  • Supervise others and provide on-the-job training.
  • Compute and record totals of transactions.
  • Cash checks for customers.

Patient Service Associate, Homenick-Larson. North Kerry, West Virginia
Sep. 2017 – Oct. 2017
Great customer service is always a top priority in this nature of work, because I deal with patients and people who needs understanding and time. I always make sure that my patient is being serve with the best service and satisfaction. I ask their laboratory tests and explain them well the instructions for their laboratory exams. I may not be a medically-inclined person, but I prove to all that I can be. 

  • Record patients’ medical history, vital statistics, or information such as test results in medical records.
  • Interview patients to obtain medical information and measure their vital signs, weight, and height.
  • Prepare and administer medications as directed by a physician.
  • Explain treatment procedures, medications, diets, or physicians’ instructions to patients.
  • Contact medical facilities or departments to schedule patients for tests or admission.
  • Perform general office duties, such as answering telephones, taking dictation, or completing insurance forms.
  • Schedule appointments for patients.
  • Inventory and order medical, lab, or office supplies or equipment. 
 one. 

Volunteer Assistant Teacher, Gutmann Group. New Cassandraburgh, Idaho
Jun. 2016 – Jul. 2016
 
Experience is always the best weapon in life. I always wanted to help others in my own little ways, that is why I volunteered as a Childcare Teacher in my alma mater in my nursery school. I taught kids ages 3 to 5. I shared my learnings and ideas to them, like basic reading and writing. It’s always a happy feeling to share your dreams to others as well. 

  • Maintain a safe play environment.
  • Observe and monitor children’s play activities.
  • Communicate with children’s parents or guardians about daily activities, behaviors, and related issues.
  • Organize and store toys and materials to ensure order in activity areas.
  • Organize and participate in recreational activities and outings, such as games and field trips.

Education

South Goldner Institute, East Jacquelynshire, Oklahoma
MBA, Business Administration, Present

Pacocha Academy, Harveyfort, Alaska
Bachelor of Arts, Linguistics and Literature, Jul. 2016

East Block Academy, Runteville, Tennessee
High School Diploma, General, Jun. 2012

Languages

Tagalog

English

French

Skills

Public Relations

Computer Literate

Hospitality

Writing Poetry

Leadership Skills

Customer Service

Communication Skills

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Andrew Smith

287 Custer Street, Hopewell, PA 00000
[email protected]
(000) 000-0000

Professional Summary

Hard-working, customer service oriented professional with over a year of experience in the retail environment. Efficient in communication with customers over order and billing issues, as well as problem-solving experience. Motivated worker with a strong work ethic. I have experience using Microsoft products and using my time at work properly. 

Employment history

Customer Service Associate, Hauck and Sons. New Simonnechester, North Carolina
Feb. 2020 – Present
I deal with customer issues, ranging from problems with orders to problems with their in-store credit cards. I fulfill customer orders and prepare them for shipping. I’m also a cashier, meaning I input the money turned in from the associates and put together the bank deposits for the store. Other duties include gift wrapping and projects for managers, such as putting together signs and making announcements. I have experience with training employees in certain procedures. I take in all incoming calls from outside and inside the store and direct them to the correct departments/managers. Our customer service desks also acts as the area for where interviewees come to check in and where customers can come ask to speak to management. 

Seasonal Sales Support, Carroll, Willms and Collins. New Carahaven, Connecticut
Nov. 2017 – Dec. 2017
A seasonal position that I essentially helped out on the sales floor wherever I was needed during the holidays. I helped ring sales and find items for customers. I also packaged customers’ purchases in holiday boxes. 

Sales Associate, Cronin-Jast. New Herschelside, West Virginia
Sep. 2017 – Oct. 2017
I put together customer orders and rang them up. Other duties included cleaning up around the shop, making waffle cones, and restocking. 

Volunteer, O'Reilly Inc. Edmundoside, Nebraska
Nov. 2015 – Dec. 2015
I was a volunteer at this law firm and wrote discoveries, medical timelines, medical record requests, billing requests, records lists, and interrogatories. 

Education

Northern Kentucky College, Alycefurt, Maine
Associate of Arts, Psychology, Present

North Maryland College, East Victor, Utah
High School Diploma, Jan. 2017

Skills

Multitasking
Skillful

Customer Service
Experienced

Strong Work Ethic
Experienced

Typing
Skillful

Teamwork
Skillful

Adaptability
Experienced

Communication
Skillful

Active Listening
Skillful

Microsoft Products
Skillful

Attention to Detail
Skillful

2546a83b-b1fe-44ef-81f8-3a622cc7b8f5

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dependable, energetic, attentive dental hygienist with 5+ years of experience proving quality care to a large dental practice in the Greensburg area.  Strong clinical knowledge proficient in insurance submissions and payments, presenting patient care plans, providing exceptional service, and cultivating positive relationships with on-site dentists, assistants, and office staff.

Employment history

Aug. 2018 – Present
Kaseyshire, Kentucky
Customer Service Associate, Ankunding, Walker and Anderson

  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Determine charges for services requested, collect deposits or payments, or arrange for billing.
  • Solicit sales of new or additional services or products.
  • Dress mannequins for displays.
  • Collaborate with others to obtain products or other display items.
  • Prepare sketches, floor plans, or models of proposed displays.

Nov. 2016 – Dec. 2016
West Wyattberg, Nebraska
Cashier, Larkin, Haley and D’Amore

  • Verify that prepared food meets requirements for quality and quantity.
  • Clean food preparation areas, cooking surfaces, and utensils.
  • Take food and drink orders and receive payment from customers.
  • Clean, stock, and restock workstations and display cases.
  • Cook the exact number of items ordered by each customer, working on several different orders simultaneously.
  • Serve orders to customers at windows, counters, or tables.
  • Prepare and serve beverages such as coffee and fountain drinks.
  • Pre-cook items such as bacon, to prepare them for later use.
  • Order and take delivery of supplies.

Jan. 2016 – Jun. 2016
North Kermit, New Jersey
Customer Service Associate, Schimmel, Sipes and Donnelly

  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Sell products being promoted and keep records of sales.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Identify interested and qualified customers to provide them with additional information.

Education

Nov. 2016
High School Diploma

  • The Christiansen – Myronmouth, Kentucky

Skills

Spanish Language
Skillful

Computer Knowledge
Experienced

Communication via Phone/Computer
Experienced

94657807-d329-41db-ad0a-7e03af538413

Andrew Smith


Phone:

(000) 000-0000

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

An ambitious learner, innovative thinker and an environmental specialist dedicated to sustainability. Always working to make daily tasks more eco-efficient and organized. Constantly striving to harmonize the fast paced life of human beings in America’s society to nature’s slow efficiency, one creature at a time. Ensuring a business is sustainable, the customers are satisfied, and that the product sold is recommended appropriately for the customer’s needs.

Employment history

Sep. 2016 – Present
New Fredricfurt, Hawaii
Customer Service Associate, Yundt and Sons

  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Check to ensure that appropriate changes were made to resolve customers’ problems.
  • Obtain and examine all relevant information to assess validity of complaints and to determine possible causes, such as extreme weather conditions that could impose safety hazards. 
  • Solicit sales of new or additional services or products.
  • Maintain a clean and organized work environment. 

Jun. 2016 – Jul. 2016
North Kenneth, Ohio
Hostess, Bergnaum, Blanda and Denesik

  • Speak with patrons to ensure satisfaction with food and service, to respond to complaints, or to make conversation.
  • Inspect dining and serving areas to ensure cleanliness and proper setup.
  • Greet guests and seat them at tables or in waiting areas.
  • Order or requisition supplies and equipment for tables and serving stations.

Dec. 2015 – Feb. 2016
North Danicaport, Oregon
Sales Associate, Bergstrom, Carroll and Price

  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Stock shelves with products.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.

Education

Present
Bachelor of Science: Chemistry with a Minor in Applied Mathematics

  • Western Konopelski College – West Emile, Pennsylvania

Mar. 2017
High School Diploma

  • Schiller College – Collierborough, Florida

Skills

Cashiering
Expert

Microsoft Efficiency
Experienced

Customer Service
Experienced

Coding and Circuiting
Skillful

Environmental Conservation
Expert

Animal Handling
Skillful

baef729e-7dee-416f-bb80-d8fd087edc40

Andrew Smith


287 Custer Street, Hopewell, PA 00000

(000) 000-0000

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction.  Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.  Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Candidate with a two-year diploma in Hotel and Restaurant Management. Experience with menu planning, entertainment booking, staff management, budgeting, and transportation organization when I was given a task as a Manager of our function in the school. 

Employment history

Customer Service Associate, Gleichner-Breitenberg. New Carlottaville, Oregon
Aug. 2017 – Present
As Customer Service Associate, I know how to work under pressure. Handles multiple concerns/inquiries from different customers all over the world by responding to their emails and chats. I am responsible to resolve their cases to the best of my ability. I know how to multi-task which is a great advantage of being a customer service oriented.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
  • Perform clerical duties such as typing, proofreading, and sorting mail.

Relationship Manager – Customer Service Representative, Corwin-Durgan. Bartellshire, Louisiana
May. 2014 – Sep. 2014
  • Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
  • Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
  • Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Customer Service Representative, Pfannerstill, Kuhic and Bashirian. Hermistonland, Idaho
Mar. 2008 – May. 2008
  • Observe signal lights on switchboards, and dial or press buttons to make connections.
  • Provide assistance for customers with special billing requests.
  • Calculate and quote charges for services such as long-distance connections.
  • Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
  • Promote company products, services, and savings plans when appropriate.

Education

Bergnaum Institute, Randyburgh, Nebraska
Associate of Arts, Hotel and Restaurant Management, Oct. 2007

North Mississippi College, Port Jacquelineport, Oklahoma
High School Diploma, Jun. 2005

Gerhold Institute, Lake Wesleyview, Iowa
Nov. 2001

Skills

Adaptability

Leadership

Conflict Resolution

Self-motivation

Time Management

Decision Making

Communication

Ability to Work Under Pressure

customer service associate

  •  Responsible for providing advanced high-speed technical support via  instant messaging. Troubleshoots hardware and software issues and escalate to higher tier to resolve complex issues/problems. Provides technical assistance to insure a positive customer experience. 
  •  Accurately calculates and communicates fees, one-time charges, and/or recurring monthly fees. – Explains billing cycles, processes, and prorates to ensure that customers understand their statements. – Corrects discrepancies on customers’ billingstatements and researches customer billing situations as necessary. 
  • Provide assistance for customers with their gas connection request and provide answers through email if they have any queries about their appication.
  • Doing outbound calls to assist and set-up their account for their gas application.

customer service associate

  •  Provided customers with merchandise and money services.
  • Assisted with training of new associates.
  • Excellent at mental math and financial transactions.
  • Displayed proficiency in settling problems with customer’s experience.

customer service associate

  • Primarily a Cashier
  • Stocking Items in Storage
  • Cart Collector
  • Loader of Items for Customers

customer service associate

  • Interact with the guests in a friendly, fast, courteous and efficient manner.
  • Attention to detail when placing and filling orders to prevent waste and promote positive customer interactions.
  • Hear and sense customer needs and keep the manager and fellow team members informed.
  • Complete training and maintain knowledge by participating in all educational and training opportunities.
  • Taking pride in every aspect of the work and perform it with energy and enthusiasm.
  • Be a strong team player, with a commitment to continuous learning, who provides high-quality service to our customers.

customer service associate

  • For the first two months I was trained in handling customers with Quality Assurance on Ubuntu as a Customer Service Associate 
  • Worked on a module of a project to solve the customer problems and Advisor problems 
  • Handled data of customers and issued concessions 
  • On the contrary performed troubleshooting techniques over the phone or via web messenger to identify and resolve issues 
  • Established patterns to reoccurring issues and provided input to development teams.
  • Confered with users to discuss issues such as computer data access needs, security violations, and programming changes.

customer service associate

  • Dealt with customer complaints while working alongside MOD.
  • Assisted Overseeing the  frontend of store to make sure things were ran smoothly.
  • POS Efficiency 
  • Dealt with returns ,refunds and lots of cash handling. 
  • Assisted with stocking of Go Backs.

customer service associate

  • Assist customers by helping them find items in the store.
  • Teach new employees how to provided premium customer service.
  • Maintain a parking lot free of clutter and excess carts.
  • Organize and clean the store throughout and after the work day.

customer service associate

  • Contacting the fulfillment center and the sellers to check about the products
  • Contacting the various shipping companies like Qexpress, Samsa, Aramex, etc  to check about missing parcels or items and to check order state
  • Initiating return and repair requests for the orders
  • Offer special assistance to persons such as those who are unable to order or who are in emergency situations.

customer service associate

  • Explain what all anti virus products we have and its features.
  • Understand customer requirement and suggest them the best suitable one for their systems,mobiles and other devices.
  • Assist them in renewing or upgrading the products.
  • Assist them in installation of the product.
  • Troubleshoot for any technical issues faced in the system.

customer service associate

  • Took ownership and resolved customer complaints  and reflected empathy. 
  • Independently resolved escalated situations in person.
  •  Knowledge of retail brands and services that were located in the store. Learning each and everyday 
  •  Clear and respectful communication in person with each customer. 
  • Built and cultivated relationships with clients through personal interaction. Having 150 people as my clientele at the end of my position. 
  • Independent decision-making skills to assist clients. 

customer service associate/loader

  • Help other associates with tasks.
  • Return carts to their homes within the store.
  • Assist customers in loading large merchandise into their car.
  • Confirm transactions done online.

customer service associate

  •  AnswerinAnswering inquiries and solving issues of customers in regards to their orders through chat, email or phone call.
  • Assisting customers for choosing the right product that will suit their needs, preference and budget. 
  • Processing refund or replacement for orders that encountered issues. 
  • Listen to customer requests , answer questions and provide helpful information.

customer service associate

  • Provided basic technical support for clients on wide range of several company products.
  • Increased regulatory compliance by accurately completing tasks and adhering to safety regulations.
  • Issued receipts and processed refunds, credits, or exchanges.
  • Demonstration of offered products

customer service associate

  • Maintain confidentiality of information.
  • Put up discarded or returned merchandise. 
  • Perform cashier associate duties as necessary.
  • Perform pricing duties as necessary.

customer service associate

  • Provide continuous attention to customers needs; greet, assist and thank customers in a prompt, courteous friendly manner.
  • Address customer issues/complaints and resolve to full satisfaction of customer immediately, within company guidelines while maintaining composure and professionalism; appropriately escalate issues to management with a positive attitude.
  • Coordinate daily store cash and accounting functions in accordance with company policies and procedures and management instruction.
  • Maintain knowledge of the front end operations and stay current on changes in policies and procedures in order to preserve and proactively support department service levels and accountability. 
  • Troubleshoot problems with front end equipment.
  • Stock front end products; restock and use supply items efficiently to eliminate waste and maintain low supply cost.
  • Exhibit professional telephone etiquette and ensure connection to the appropriate department or associate.

senior customer service associate (kindle specialist)

  • Senior Customer Service Associate involves communicating with the customers through different mediums (Email/Chat/Phone) by utilizing a variety of software tools to navigate customer accounts, research and review policies and communicate effective solutions.  
  • Worked with Australia and Indian customers. 
  •  Handle escalation and HMD calls 
  • Assist UK Retail Customers with their queries regarding their Pre and Post-delivery of their orders via chat and emails.

customer service associate

  • Managing the existing customer base and handling all service related issues.
  • Demonstrated abilities in cementing healthy relationship with the clients for generating business.
  • Resolve billing queries, handle payments.
  • Maintaining 100% positive feedback from customers.

customer service associate

  • Independently manage the customer service desk during high volume periods.
  • Assist a variety of customers with a multitude of different requests.
  • Maintain a friendly and professional demeanor at all times.
  • Count, receive, and exchange significant amounts of money quickly and accurately.
  • Manage cashiers’ schedules, including breaks, lunch breaks, rotations, and covers.
  • Operate and troubleshoot both point of sale software and mechanical cleaning hardware.

senior customer service associate

  •  Maintain Product Expertise.
  •  Answer Customer Questions through Phone and Email.
  •  Enter Data to Process Sales and Upsell When Appropriate.
  •  Assist Management in Training and Developing Customer Service Representatives .
  •  Keep Track of Customer Conversations.

customer service associate

  • Answer customers questions regarding store merchandise, department information and pricing.
  • Organize store merchandise racks by size, style and color.
  • Price merchandise, stock shelves and took inventory of supplies.
  • Clean and organize the store, including the checkout desk and displays.
  • Train 2 new sales associates each quarter.
  • Complete all point of sale opening and closing procedures, including counting the contents of the cash register.