customer service associate
- Ring out customers
- Assist in store recovery
- Answer customer phone calls
- Assist customers to resolve problems or conflicts
- Assist in online checkouts
- Interact with customers, co-workers, and managers on a regular basis
customer service associate
- Approve or Disapprove credit cards applications based on credit score reports
- Use computer systems related to job functions
- Handling Customer Product queries and complaint resolutions for HCL Technologies USA Client, Office Depot.
- Received Best Customer Support Associate in October 2016.
customer service associate
- Assist customers in finding the right products for their project .
- Prepare online/call in orders placed by the customer.
- Stocking items on the shelves ensuring that product was there for the customer.
- Assist customers in loading heavier items into vehicles.
customer service associate
- Assist management with many retail tasks.
- Train new employees and associates.
- Assist customers to have the greatest shopping experience.
- Put customers first.
customer service associate
- Utilized basic sales strategy to engage customers and present solutions to suit individual needs.
- Adhered to all company policies procedures and safety standards. Delivered exceptional customer service through acknowledgement, communication and commitment to quality.
- Responded resourcefully to customer requests and concerns.
- Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
- Executed multiple projects efficiently, including cash register and unboxing merchandise.
- Followed merchandising guidelines to present visually appealing displays.
- Maintained cleanliness and presentation of stockroom and production floor
customer service associate
- Greet customers and provide an enjoyable shopping experience for all customers. Respond to customer requests in a timely manner. Utilize the GREAT customer service model to ensure customer engagement.
- Support and follow all safety and security initiatives.
- Communicating with clients and customers about their experiences with a product or service.
- Providing advice on purchasing products or services.
- Answering client or customer questions about properly using or accessing a product or service.
- Taking or processing orders for a product or service.
- Listening to customer or client complaints or concerns and working to resolve their issues
customer service associate (seasonal)
- Processed account information for DayStar Television as well as take pledges
- Researched missing product information for orders placed and corrected information as needed
- Assisted with prayer line calls
- handle customer funds and processes transactions using the POS system
customer service associate
- Confer with customers by telephone, chat and email to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
- Resolve customers issues.
- Maintain smooth transition with customers by understanding their requirements and proving business solutions to them.
- Involved in handling critically escalated chats and email.
customer service associate
- Respond to customer inquiries regarding online merchandise or service orders.
- Assist customers with product selection, answers basic questions, and suggests various product options that are available.
- Document customer problems and inputs in ticketing system.
- Ensure prompt and proper resolution of customer queries by providing additional information or escalating/engaging others in the organization to provide a solution according to defined procedures
- Build sustainable relationships and trust with customer accounts through open and interactive communication.
customer service associate
- Move levers or controls that operate lifting devices, such as forklifts.
- Calculate and quote charges for services such as long-distance connections.
- Update directory information.
- Learn and follow safety regulations.
- Take actions to avoid potential hazards or obstructions, such as utility lines, other equipment, other workers, or falling objects.