Professional Summary

A motivated, ambitious, enthusiastic and friendly customer service specialist with 3 years of experience. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction has helped me in being an effective communicator & team leader.

Employment history

Customer Service Associate (CSA), Tillman-Sporer. New Annelletown, Washington

Apr. 2020 – Present

Handling inbound calls for US customers on their Insurance related queries for the Product they have purchased.
Analysing the insurance and informing the customer about claims.

Customer Service & Sales Associate, Olson-Heller. Lake Regeniatown, Iowa

Oct. 2017 – Dec. 2017

Handling inbound calls for US customers on behalf of AMC Process related to the software errors occurring in their PC, Laptops or Tablets, detecting the problems and providing software solution package to the customer.

Customer Support Associate 2, Hessel LLC. Port Jarred, Michigan

Jan. 2017 – Jun. 2017

Handled inbound calls for Australian customers on broadband related queries on behalf of OPTUS.
Keeping customer updated with installation date of the broadband and follow up for the same.
Solving any technical related errors online.

Co-Owner & Fitness Trainer, Will Inc. East Mildredton, Wyoming

May. 2015 – Jul. 2015

Maintain professional atmosohere within the Gym and the Members, understand the clients needs of fitness and train accordingly.

Make sure that the client gets a personal touch of training & full satisfaction on being a member of the fitness club.

Demonstrate proper operation of fitness equipment, such as resistance machines, cardio machines, free weights, or fitness assessment devices.

Education

Western Hoppe, North Danilo, North Dakota

High School Diploma, Humanities, May. 2013

Skills

Good Communication Skills.

Fluent in English, Hindi, Marathi.

Excellent interpersonal skills.

Ability of being a leader and take control during stressful situations patiently.

Ability of taking the customer in confidence and resolving the queries

Excellent planner for safe work.

Good colour vision and hearing, Assertive & Positive.

Good general health and fitness.

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Detail-oriented, attentive stock associate seeking an internal promotion to supervisor responsible for leading teams in unloading and unpacking deliveries, recording inventory and maintaining a fully-stocked store to maximize selling potential. Consistently ensures an efficient and effective flow of merchandise and delivery on all aspects of stockroom standard operating procedures. Dedicated to providing support to fellow employees to complete tasks according to preset schedules and processes.

Employment history

Customer Service Associate, Gorczany, Schmitt and Koepp. East Lewisbury, New Jersey

Apr. 2013 – Apr. 2017

I have experience in cash handling, greeting guest’s in a timely manner.
I have managerial experience as a shift leader.
Handle 100’s of customers per day working in all area’s in the store.
I am comfortable in overwhelming situations.
Provide knowledge to new hire’s, teaching them how to ensure safety as we use sharp knives and make sure they don’t make mistakes.
I am courteous and always smiling and greeting guest’s that come in on a regular basis.
I am always on time and eager to work.
Complete all store housekeeping functions.
Ensure the proper execution of assigned all store level marketing programs.

Cashier/ Teller, Miller, Olson and D'Amore. Ortizview, Colorado

Jul. 2010 – Sep. 2010

Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Oversee the flow of cash or financial instruments.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Supervise others and provide on-the-job training.
Answers customer questions.

Education

Lehner Academy, North Ezekielville, Vermont

GED, Mar. 2009

Skills

Creativity

Expert

Communication

Expert

Organization

Expert

Dependability

Expert

Multitasking

Expert

Interpersonal Skills

Expert

Leadership

Expert

Teamwork

Expert

Decision Making

Expert

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Dedicated member of the NYPD auxiliary police carrying 3 years plus experience in law enforcement and customer service environments . Extensive experience gained through traveling and working around the NY region. also a Compassionate and enthusiastic team player devoted to providing highest levels of care to diverse populations. in addition, proactive, friendly customer specialist dedicated to meeting and exceeding expectations at every interaction. timely and professional with extraordinary communication skills and ability to build cultivate relationship to drive business.Actively seeking a role where I can utilize my education and experience to add immediate value to an organization

Education

Nov. 2016

Associate of Science: Accounting

East Idaho Institute – East Fredericka, New Jersey

Nov. 2013

GED

North Russel College – South Remedios, Maryland

Employment history

Oct. 2015 – Present
Lake Michaleview, Massachusetts

Auxiliary Police Officer, Bins and Sons

Actively patrolled assigned areas to prevent and detect crimes.
Issued verbal warnings for traffic violations.
Talked regularly with citizens to establish rapport and become a familiar presence in the area.
Evaluated complaint and emergency-request information to determine response requirements.
Follow the Government’s Code of Ethics.
Perform various other non-enforcement duties
Assist in crime prevention activities.
Patrol houses of worship
Communicated orally with community in order to obtain and provide information.
Maintain order at parades, festivals, street fairs, and other special events

Nov. 2015 – Present
West Billie, Rhode Island

Driver, Schimmel Group

Assist passengers, such as elderly or disabled individuals, on and off car, ensure they are seated properly, help carry baggage, and answer questions about car routes.
Complete knowledge of local street geography including routes to hotels and airports
Excellent grasp of transportation laws
Superior ability to respond to individual customer needs and preferences
Good ability to reach destinations quickly and safely.
Maintain cleanliness of the vehicle at all times.
Report delays or accidents.
Transport customer from and to their destinations.
Ensure that the journey of the client is safe, relaxed , and prompt.

New Nigelview, North Carolina

Senior Customer Service Associate, Dietrich-Wisozk

Resolve customer complaints regarding sales and service.
Keep areas neat while working and return items to correct locations following demonstrations.
Sell products being promoted and keep records of sales.
Suggest specific product purchases to meet customers’ needs.
Stock shelves with products.
Store, pack, and maintain records of props and display items.
Maintained knowledge of current sales and promotions, policies regarding payment and exchanges and security practice
Responded to customer questions and requests in a prompt and efficient manner.
Engaged with customers in a sincere and friendly manner.
Prioritized helping customers over completing other routine tasks in the store.
Built relationships with customers to increase likelihood of repeat business.
Reviewed reports, documentation, records, or files to ensure that information is complete
handle transactions, and end of day closing procedures.
issue refunds, and accept returns.

Jun. 2010 – Mar. 2014
North Graceland, South Dakota

Manager, Koepp-Gorczany

Review menus and analyze recipes to determine labor and overhead costs, and assign prices to menu items.
Arrange for equipment maintenance and repairs, and coordinate a variety of services such as waste removal.
Prepare or maintain inventory or production records.
Direct or coordinate bakery deliveries.
Order or receive supplies or equipment.
Establish and maintain relationships with individual or business customers or provide assistance with problems these customers may encounter.
Perform open and close procedures, paperwork, and bank deposits.
maintain registers and cash handling in addition to managing store bank account.

Skills

bilingual

customer service

problem solving

Attention to detail

Organizational skills

Writing reports, correspondence and policies

Ability to work calmly under pressure

Maintaining conﬁdentiality

strong communication skills

computer literacy

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

coach, Gerlach LLC. Vancechester, Wisconsin

Jan. 2020 – Present

Monitor the academic eligibility of student athletes.
Provide training direction, encouragement, motivation, and nutritional advice to prepare athletes for games, competitive events, or tours.
Plan, organize, and conduct practice sessions.
Instruct individuals or groups in sports rules, game strategies, and performance principles, such as specific ways of moving the body, hands, or feet, to achieve desired results.
Plan strategies and choose team members for individual games or sports seasons.

customer service associate, Nader-Wisoky. Treutelmouth, Iowa

May. 2020 – Present

Resolve customer complaints and quires.
Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.

Education

East Jakubowski University, Brownbury, Colorado

High School Diploma, commerce, May. 2018

Skills

ABILITY TO MAKE DECISIONS AND SOLVE PROBLEMS

SELF-CONFIDENCE

LEADERSHIP

Teaching

LISTENING, SPEAKING AND WRITING

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Recent high school graduate seeking an entry-level role as a cashier at Walmart Canada. Over 1 year of experience performing cash register functions, bagging groceries, managing displays, placing tags and prices on items at a large, nationwide chain. Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and environment.

Employment history

Feb. 2018 – Mar. 2018
North Lemouth, Missouri

Cashier, Mante, Pfannerstill and Hilll

Primary roles include scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers. Cashiers also take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions.

Nov. 2017 – Feb. 2018
Creminbury, Louisiana

Customer service associate, Yundt, Shanahan and Kohler

The customer service associate at Walmart entails returning merchandise to their positions on the shelf, accepting exchange and returns of merchandise, making refund of money to customers, and ensuring that balance of cash is maintained. He/she also handles all requests made for money orders.

Education

Present

Associate of Arts: Criminal Justice & Public Policy

The Kreiger University – West Ashaside, Massachusetts

Mar. 2018

High School Diploma

Southern Von College – West Bud, Illinois

Skills

Computer skills

Experience on Cash register

Experience in customer service

Strong work ethic

Positive attitude and behaviour

Fluent in English, Punjabi & Hindi

Reliable

Effective communication skills

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.
Candidate with a two-year diploma in Hotel and Restaurant Management. Experience with menu planning, entertainment booking, staff management, budgeting, and transportation organization when I was given a task as a Manager of our function in the school.

Employment history

Customer Service Associate, Turcotte-Romaguera. Lake Darrenstad, Washington

Mar. 2017 – Present

As Customer Service Associate, I know how to work under pressure. Handles multiple concerns/inquiries from different customers all over the world by responding to their emails and chats. I am responsible to resolve their cases to the best of my ability. I know how to multi-task which is a great advantage of being a customer service oriented.

Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Recommend improvements in products, packaging, shipping, service, or billing methods and procedures to prevent future problems.
Perform clerical duties such as typing, proofreading, and sorting mail.

Relationship Manager – Customer Service Representative, Schinner-O'Conner. Bergstromland, New Jersey

Oct. 2012 – Jun. 2013

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.

Customer Service Representative, Rempel Inc. Jospehhaven, Nevada

Mar. 2008 – Sep. 2008

Observe signal lights on switchboards, and dial or press buttons to make connections.
Provide assistance for customers with special billing requests.
Calculate and quote charges for services such as long-distance connections.
Consult charts to determine charges for pay-telephone calls, requesting coin deposits for calls as necessary.
Promote company products, services, and savings plans when appropriate.

Education

Northern Adams, Lake Dixie, Colorado

Associate of Arts, Hotel and Restaurant Management, Aug. 2007

Rosenbaum University, Lake Demetria, Nebraska

High School Diploma, Sep. 2005

Greenfelder Academy, Weimannside, Vermont

May. 2001

Skills

Adaptability

Leadership

Conflict Resolution

Self-motivation

Time Management

Decision Making

Communication

Ability to Work Under Pressure

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention.

To find a good position in an organization where I can gain Knowledge, perform good, work
hard and facilitate the work ambiance towards more innovating and learning environment.

Employment history

Customer Service Associate, Beahan, Champlin and Lindgren. Coyhaven, Arizona

Oct. 2019 – Nov. 2019

Resolve customers’ service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Check to ensure that appropriate changes were made to resolve customers’ problems.
Contact customers to respond to inquiries or to notify them of claim investigation results or any planned adjustments.

Business Development Executive, Kunde-Abbott. South Olliemouth, Minnesota

Aug. 2018 – Jan. 2019

Gather and organize information on problems or procedures.
Analyze data gathered and develop solutions or alternative methods of proceeding.
Gather Client’s (Indian) requirements over a call and pass it to concern department.

Education

Eastern Nienow University, Lake Gaylord, Iowa

Bachelor of Engg., Computer Science, Apr. 2017

Skills

Information Gathering

Skillful

Strong Client Relation

Experienced

Customer Complaint Resolution

Experienced

Team Management

Experienced

Personal Details

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a role where I can utilize my education and experience to add immediate value to an organization.

References available upon request.

Employment history

Customer Service Associate, Marks and Sons. West Lizabethland, Idaho

Sep. 2018 – Present

Promote company products, services, and savings plans when appropriate.
Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Interpret and communicate work procedures and company policies to staff.
Coordinate activities with other supervisory personnel or with other work units or departments.
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules.
Coordinate or perform activities associated with shipping, receiving, distribution, or transportation.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers’ problems.

Barback, Cormier-Waters. Reynoldsville, Maine

Jan. 2020 – Present

Efficiently and continuously re-stock bartender serving stations with liquor, ice, fruit, straws and napkins as necessary for bartender use.
Stocked and rotated coolers, maintained liquor room, prepared lounge for the next day’s shift.
Assisted with closing duties, including cleaning entire bar area, bathrooms, and back area.
Perform general duties such as taking out trash, stocking restrooms, and complying with special requests set forth by management.

Bartender, Cormier-Wilderman. Lake Calebtown, Arkansas

Sep. 2017 – Jan. 2018

Welcoming customers, reading and listening to people to determine beverage preferences, making recommendations, and taking drink orders.
Adhering to all food safety and quality regulations
Handling cash, credit, and debit card transactions, ensuring charges are accurate and returning correct change to patrons, balancing the cash register.
Maintaining a clean work and dining area by removing trash, cleaning tables, and washing glasses, utensils, and equipment.

Line Cook, Collins LLC. North Scottyborough, Iowa

Apr. 2017 – Aug. 2017

Cooking and preparing all menu items in accordance standards set by the Chef.
Stocking and maintaining sufficient levels of food on the line.
Food preparation and portioning prior to service.
Maintaining a clean and sanitary work environment.
Ability to lift 60 lbs and stand for long periods of time.

Package Handler, Rosenbaum-Hand. South Jessie, Pennsylvania

Oct. 2016 – Dec. 2016

Lifting and sliding packages weighing up to 150 pounds onto the conveyor belts.
Sort packages to correct location according to label and load chart.
Insured packages are moved with quality and the customer satisfaction in mind.

In-Store Sales Associate, Bauch Inc. North Morganville, Tennessee

Jan. 2016 – Feb. 2016

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
Keep areas neat while working and return items to correct locations following demonstrations.
Sell products being promoted and keep records of sales.
Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
Suggest specific product purchases to meet customers’ needs.
Learn about competitors’ products or consumers’ interests or concerns to answer questions or provide more complete information.
Stock shelves with products.
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

Education

North Konopelski, Wilkinsontown, Indiana

Bachelor of Arts, Video Prduction

South Mraz, Auerstad, Louisiana

High School Diploma, Nov. 2014

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Adobe Creative Suite

Microsoft Office Suite

Videography/Photography

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Experience with not only animals but clients as well. People person. Many years of customer service experience. Very comfortable with animals and very caring. Always on time, love to work. Positive attitude and good under pressure. Was recently in school for a veterinary technician degree, money was an issue so did not complete unfortunately, but the hands on experiences were phenomenal.

Employment history

Oct. 2016 – Nov. 2016
South Owen, New York

customer service associate, Bosco, Runolfsson and Mertz

Make sure the customer was always happy
assisting customers in any way possible
trash
cleaning floors, bathrooms, gas pumps, etc.
stocking
filing
keeping coffee made and fresh
checking expiration dates on all items

May. 2013 – May. 2014
Stehrport, Kansas

crew member, Weber Inc

interacting with customers and addressing any problems
preparing food
stocking
cleaning
open and close the store
trash
helping to make sure everything runs smoothly throughout the shift

Education

Apr. 2014

High School Diploma

Greenfelder College – East Dave, Hawaii

Skills

animal behavior

Experienced

animal restraint

Experienced

punctual

Expert

customer service

Experienced

Professional Summary

Recent college graduate with a Bachelor of Science in Computer Science ready to start an exciting career information technology. Knowledge in both software and hardware allows for the flexibility to solve a wide array of problems. Combined with strong background of customer service not only allows for issues to be solved but to be handled in a respectable way that leaves customers satisfied.

Employment history

Customer Service Associate, Mosciski-Keeling. Homenickton, Georgia

Mar. 2018 – Present

Address customer service inquiries in a timely and accurate fashion
Provide accurate and appropriate information to answer questions and resolve complaints.

Support Manager, Murray, Aufderhar and Barton. Reichertside, Alaska

Sep. 2016 – Oct. 2016

Listen to customer and associates alike to resolve problems within the store.
Provide level 1 tech support for the store.

Education

North Crona, Cronafurt, Nevada

A+ Certification

West Arkansas College, West Trent, Texas

Bachelor of Science, Computer Science, Oct. 2018

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Customer Service

Microsoft Office

Visual Basic/C#

Python

Microsoft Operating Systems

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I’m a friendly and approachable person. I’m willing to learn to the best of my ability. Easy to work with while maintaining a relaxed composure. Problem solving according to my knowledge, while learning to problem solve outside of my knowledge. I am open-minded. I am also a fast worker because I like to get things done while being efficient. I am a fast learner. I lack in communication due to situations being out of my comfort zone, but will adapt well and communicate better as I become more familiar.

Employment history

Sep. 2018 – Feb. 2019
East Tyroneberg, North Carolina

Shift Leader, Hirthe-Quigley

Guiding and assisting team members. Counting and adjusting money in the safe. Assisting customers to a higher degree if a customer service associate can not. Problem solving. Team leader.

Feb. 2018 – Apr. 2018
Januarymouth, Massachusetts

Customer Service Associate, Daniel, Lowe and Romaguera

Greeting and assisting customers. Stocking merchandise on shelves. And working as a Cashier. Being able to communicate with team members efficiently and effectively.

Dec. 2015 – May. 2016
New Erichbury, New Jersey

Customer Service Associate, Hermiston-Greenholt

Greeting and assisting customers. Stocking merchandise on shelves. And working as a Cashier. Being able to communicate with team members efficiently and effectively.

Education

Present

GED: Information Technology

Northern New Hampshire University – Kingside, Mississippi

Jan. 2013

High School Diploma

Northern Washington Institute – Teressaland, New Jersey

Skills

Leadership/Management

Skillful

Adaptability

Experienced

Critical Thinker

Skillful

Efficiency

Experienced

Customer Service

Experienced

Communication skills

Skillful

Fast worker

Experienced

Fast learner

Experienced

Professional Summary

· Self-starter and leader with a collaborative and problem-solving approach towards achieving team goals.

· Customer & quality focus complimented by strong operational and customer service experience foundation.

· Focused on working towards and achieving common corporate objectives of revenue enhancement.

Employment history

Customer Service Associate, Schaden Inc. Hellerstad, Delaware

May. 2019 – Aug. 2019

Managing the existing customer base and handling all service related issues.
Demonstrated abilities in cementing healthy relationship with the clients for generating business.
Resolve billing queries, handle payments.
Maintaining 100% positive feedback from customers.
Implement corporate or departmental policies, procedures, and service standards in conjunction with management.

Sales Representative, D'Amore Inc. Hettingerburgh, Maryland

Aug. 2014 – Nov. 2014

Identify, recruit and on-board new channel partners within assigned territory.
Manage sales activities of partners to generate revenue.
Coordinate with partners to create and execute business plans to meet sales goals.
Deliver merchandise and collect payment.
Explain products or services and prices and demonstrate use of products.

Education

Eastern Wyoming University, East Milanview, Rhode Island

Training Program in Aviation, Hospitality and Retail Management., Aviation, Hospitality and Retail Management, Nov. 2018

Western Haag University, West Marvaberg, Alaska

MBA, Financial Management, Nov. 2018

Western O'Keefe College, Lake Telma, Arkansas

Bachelors Of Commerce, Commerce, Nov. 2013

Personal Details

Hobbies & Interests

Languages

English

Hindi

Urdu

Kashmiri

Arabic

Skills

Operation Management

Sales Management

Customer Service

Client Servicing

Team management & Motivation

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Customer Service Associate, Koch-Lowe. Durganburgh, South Carolina

Aug. 2016 – Present

Greet customers and provide an enjoyable shopping experience, by responding to requests in a timely fashion.
Work in support of the store management team to facilitate the completion of all store level duties. Perform a variety of tasks in different areas of the store including food preparation, cash register, general housekeeping and other related functions.
Monitor food preparation methods, portion sizes, and garnishing and presentation of food to make sure that food is prepared and presented in an acceptable manner.
Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
Clean or sanitize work areas, utensils, or equipment.

Grill Room Supervisor, Dickinson-Conn. West Eugenio, North Dakota

Jul. 2005 – Oct. 2006

Greet guests, escort them to their seats, and present them with menus and wine lists.
Supervise and coordinate activities of dining room staff to ensure that patrons receive prompt and courteous service.
Upheld contact with kitchen staff, management, serving staff, and customers to ensure that dining details are handled properly and customers’ concerns are addressed.
Maintain food and equipment inventories, and keep inventory records.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
Take dining reservations.

Education

Eastern Kilback, Trevaport, Indiana

Associate of Science, Human Resource Management, Dec. 2016

Skills

Communication

Time Management

Leadership

Professional Summary

Customer service specialist with a total of 4 years experience in grocery chains, movie entertainment, retail stores, and medical administration. Dedicated professional with the ability to build cultivate relationships to drive business retention to meet company goals. Actively seeking a medical office administration role where I can utilize my education and experience to an organization. To grow and learn in the company.

Education

The Blanda, Scottside, South Carolina

Medical office administration, Aug. 2017

Western Pennsylvania Academy, New Mylesmouth, Missouri

High School Diploma, General education, Jan. 2014

Employment history

Customer Service Associate, Stehr, Kuhn and Leffler. Fabianview, Missouri

Feb. 2016 – Present

Stock shelves with products.Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.

Moses Cone Hospital, Ferry and Sons. West Leslieshire, Colorado

Helping and learning and experiencing a new working environment in the hospital.

White Stone, Cole, Wyman and Abbott. West Ameliaton, Oklahoma

Taking care and helping patients with their needs in the nursing home.

Customer Service, Cummings-Hoeger. New Micahmouth, Delaware

Sep. 2015 – Oct. 2015

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.

Customer Service, Schowalter, Johnston and Collier. South Mireyaberg, Illinois

Dec. 2014 – Jan. 2015

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.

Skills

Ability to Work Under Pressure

Experienced

Customer Service

Expert

Computer Skills

Experienced

communication

Expert

Microsoft word skills

Experienced

Team Work

Expert

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Over my years in retail, I have began to care more and more about order. And have realized my ability to maintain a neatly organized area and well maintained work environment, has greatly increased. Whatever task I was given, I was able to make sure it was performed with the utmost efficiency and done to the best of my abilities. I’ve felt that I could do more than what I had been given in the past, and that being in a higher position would be something I think I could excel at. From offering a hand in making some schedules to helping even managers learn new things, I think I would be exceptional to be a manager, and that I am the one you are looking for.

Employment history

Nov. 2017 – Present
Barrettbury, Oklahoma

Customer Service Associate, Erdman, Rau and Runolfsson

This job requires constant attention to the store’s front end area, photo lab, and sales floor. It is also required that we be able to understand and learn how to utilize many areas of the store at the same time to make sure that customers are well taken care of from the time they arrive to the time they exit the store.

Use computers to produce signage.
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Obtain plans from display designers or display managers and discuss their implementation with clients or supervisors.
Arrange properties, furniture, merchandise, backdrops, or other accessories, as shown in prepared sketches.
Construct or assemble displays or display components from fabric, glass, paper, or plastic, using hand tools or woodworking power tools, according to specifications.
Collaborate with others to obtain products or other display items.d sales floor. In order to lessen theft and to make sure all customers are greeted.

Feb. 2015 – Apr. 2015
Corkeryburgh, West Virginia

Front End Supervisor, Towne, Bahringer and Berge

Responsibilities included the ability maintain cleanliness and order on the front end of the store, as well as supervising the many employees on the register and in the aisles.

Education

May. 2014

Diploma of Computer Aided Drafting and Design: CADD

South Monahan – East Dave, Connecticut

Sep. 2013

High School Diploma

Willms Institute – Wmstad, Massachusetts

Skills

Computer Management

Experienced

Microsoft Word

Experienced

Relationship Building

Expert

Customer Base Building

Experienced

Professional Summary

Energetic and optimistic customer service representative with over 3 years of professional experience assisting customers in solving complex issues. I have been always concentious about my work and flexible as per the requirements of my job role. Believe in giving best for achieving organizational and KPI’s to ensure progress of organization and myself as a professional.

Employment history

Customer Service Associate, Boehm, Block and Mills. Hilllborough, Rhode Island

Mar. 2019 – Present

I am working here as an customer care representative for an international campaign which deals into logistics and we are first point of contact for the customers for their concern regarding order deliveries.

Customer care representative, Wuckert-Thompson. East Elias, Missouri

Dec. 2016 – Apr. 2017

My job role in this company was to handle UK based sellers of an e-commerce website eBay with their daily enquiries and queries regarding billing and website listing issues.

Education

Western Prosacco, Wantown, New Jersey

B.E., Engineering, Present

Wuckert Academy, West Leopoldoside, Minnesota

High School, PCM, Mar. 2012

Skills

MS office

Communication Skills

Customer handling

Professional Summary

Dependable, ambitious, customer-focused leader offering 5 years of experience working in reputable department stores. Current student with expected graduation in 2022 equipped with an Associate’s degree in Business Administration. Actively seeking a role where I can utilize skills and knowledge gained through experience and education to provide world class service at every interaction.

Employment history

Customer Service Associate, Cummerata, Donnelly and Dickens. Raymondville, Alabama

Jul. 2019 – Present

Performing major cash / credit transactions, assisting customers while also providing customer service on the sales floor.
Leader / Champion of stores section of IMPULSE; overnight stocker.

Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.

Sales Associate / Stylist, West-Johnston. Hyeton, Oregon

Sep. 2017 – Jan. 2018

Develop ideas or plans for merchandise displays or window decorations.
Maintain props and mannequins, inspecting them for imperfections and applying preservative coatings as necessary.
Compare disputed merchandise with original requisitions and information from invoices and prepare invoices for returned goods.

Handled major credit / credit card transactions; assisted customers; providing guests with a fast / guest experience at cash rep.

Drive Thru Runner / Order Taker, Lakin, Becker and Connelly. Strosinburgh, South Carolina

Aug. 2016 – Oct. 2016

Count money and make bank deposits.
Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.

Making sure DT line runs smoothly and effectively; taking customer orders while handling cash / credit transactions. Also responsible for expediting customer orders in a timely manner.

Education

Southern Missouri College, North Eveline, Louisiana

Bachelor of Science, Business Marketing

South Nebraska College, Evangelineville, Nevada

Associate of Science, Marketing, Present

Skills

Visual Merchandising

Customer Skills

Communication

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Recent high school graduate seeking an entry-level role as a cashier at Walmart Canada. Over 1 year of experience performing cash register functions, bagging groceries, managing displays, placing tags and prices on items at a large, nationwide chain. Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and environment.

Employment history

Jun. 2018 – Jul. 2018
Howellport, Connecticut

Customer service associate, Walker and Sons

The customer service associate at Walmart entails returning merchandise to their positions on the shelf, accepting exchange and returns of merchandise, making refund of money to customers, and ensuring that balance of cash is maintained. He/she also handles all requests made for money orders.

Jan. 2018 – Jun. 2018
West Jaredport, Minnesota

Cashier, Okuneva-Lynch

Primary roles include scanning coupons, applying discounts, processing payments, and ringing up sales on computerized cash registers. Cashiers also take responsibility for handling returns and answering questions about merchandise, store policies, and ongoing promotions.

Education

Present

Associate of Arts: Criminal Justice & Public Policy

The Stoltenberg – New Terrence, Michigan

Mar. 2018

High School Diploma

East Stamm University – Aldafurt, Massachusetts

Skills

Strong work ethic

Positive attitude and behaviour

Fluent in English, Punjabi & Hindi

Reliable

Computer skills

Experience on Cash register

Experience in customer service

Effective communication skills

Professional Summary

I am a person who is positive about every aspect of life. There are many things I like to do, to see, and to experience. I like to read, I like to write; I like to think, I like to dream; I like to talk, I like to listen. I have excellent interpersonal skills and excel in dealing with clients. I’ve always considered myself to have a very strong work ethic. I am committed to doing whatever it takes to meet deadlines.

I can an efficiently process a large volume of calls in a day. Adept in computer database programs offering exceptional customer service and retaining disgruntled clients who have issues with the company’s product. Specializes in dealing with angry clients processing large amounts of call data and interpreting customer service data from a spreadsheet.

And I have also a proven data entry work experience, as a Data entry operator or Office clerk with experience with MS Office and data programs, familiarity with administrative duties, experience using office equipment, like fax machine and scanner. I also possess typing speed and accuracy, excellent knowledge of correct spelling, grammar and punctuation, attention to detail, confidentiality. Have an organization skills, with an ability to stay focused on assigned tasks.

I am utilized specific knowledge of medical terminology and hospital, clinic, or laboratory procedures. Duties include scheduling appointments, billing patients, and compiling and recording medical charts, reports, and correspondence.

Employment history

Customer Service Associate, Jaskolski, Considine and Abbott. Lake Deangelo, Pennsylvania

Feb. 2020 – Present

Answering product and service questions; suggesting information about other products and services. Process orders, prepare correspondences and fulfill customer needs to ensure customer satisfaction.

Open and maintain customer accounts by recording account information
Place or cancel orders
Resolve product or service problems by clarifying the customer’s complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution
Maintain financial accounts by processing customer adjustments
Recommend potential products or services to management by collecting customer information and analyzing customer needs
Prepare product or service reports by collecting and analyzing customer information
Contribute to team effort by accomplishing related results as needed
Manage large amounts of incoming calls
Generate sales leads
Identify and assess customers’ needs to achieve satisfaction
Build sustainable relationships of trust through open and interactive communication
Provide accurate, valid and complete information by using the right methods/tools
Meet personal/team sales targets and call handling quotas
Handle complaints, provide appropriate solutions and alternatives within the time limits and follow up to ensure
resolution
Keep records of customer interactions, process customer accounts and file documents
Follow communication procedures, guidelines and policies
Go the extra mile to engage customers

Data Entry Analyst, Rolfson Inc. North Kamilahhaven, Rhode Island

Sep. 2008 – Dec. 2009

Interpreting data, analyzing results using statistical techniques

Developing and implementing data analyses, data collection systems and other strategies that optimize statistical efficiency and quality

Acquiring data from primary or secondary data sources and maintaining databases. Entering data from various sources into the company computer system for processing and management

Interpret data, analyze results using statistical techniques and provide ongoing reports
Develop and implement databases, data collection systems, data analytics and other strategies that optimize statistical efficiency and quality
Acquire data from primary or secondary data sources and maintain databases/data systems
Identify, analyze, and interpret trends or patterns in complex data sets.
Preparing and sorting documents for data entry
Entering data into database software and checking to ensure the accuracy of the data that has been inputted
Resolving discrepancies in information and obtaining further information for incomplete documents
Creating data backups as part of a contingency plan

Data Entry, Feeney, Heller and Pagac. West Rey, North Carolina

Jan. 2002 – Feb. 2002

Transferring data from paper formats into computer files or database systems. Typing in data provided directly from customers. Creating spreadsheets with large numbers of figures without mistakes.

Transfer data from paper formats into computer files or database systems using keyboards, data recorders or optical scanners
Type in data provided directly from customers
Create spreadsheets with large numbers of figures without mistakes
Verify data by comparing it to source documents
Update existing data
Retrieve data from the database or electronic files as requested
Perform regular backups to ensure data preservation
Sort and organize paperwork after entering data to ensure it is not lost

Medical Secretary, Ullrich-Fadel. Harlanton, Florida

Sep. 2000 – Oct. 2000

Supports physician staff by representing physicians; screening and sorting mail, documents, and telephone calls; scheduling patient appointments and arranging referrals; billing patients and third-party payers; controlling accounts receivables; transcribing dictation; preparing medical reports, patient histories, operative notes, manuscripts, and correspondence; maintaining office files and patient records.

Represents physicians by screening incoming telephone calls; recording and transmitting messages; scheduling, receiving, and announcing scheduled patients and visitors; screening unscheduled patients and visitors; arranging referrals to other health care providers; scheduling appointments for consultations, x-rays, lab tests, physical therapy, MRI’s, CT scans, etc.
Ensures physician productivity by maintaining calendars; scheduling patient appointments; physician consultations; professional meetings, conferences; teleconferences, and travel.
Produces information by transcribing dictation, preparing medical reports and summaries, patient histories, operative notes, manuscripts and correspondence; planning, organizing, coordinating and controlling projects.
Provides historical reference by developing and utilizing filing and retrieval systems; maintaining patient records; recording meeting discussions.
Maintains patient confidence and protects operations by keeping information confidential.

Education

Southern O'Conner College, South Clementina, New Jersey

Bachelor of Science, Information Management System, Jul. 2000

Skills

Ability to work under pressure

Expert

Computer skills, Organisation, Leadership and Time Management

Expert

Verbal and written communications

Expert

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Customer Service Associate, Considine, Hilpert and Nolan. East Tim, Missouri

Jan. 2019 – Present

Count money and make bank deposits.
Maintain food and equipment inventories, and keep inventory records.

Discuss job performance problems with employees to identify causes and issues and to work on resolving problems.

Cashier/Customer Service Representative, Mraz-McClure. New Lorenport, Utah

Jul. 2016 – Dec. 2016

Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
Process internet orders
Train or instruct
Consult with managers or other personnel to resolve problems in areas such as equipment performance, output quality, or work schedules. employees in job duties or company policies or arrange for training to be provided.

Cashier, Lakin-Rath. South Brendonview, Florida

Jul. 2014 – Nov. 2016

Use a touch screen register to ring up groceries

Answer any questions the customers may have about their purchase

Issue refund payments or exchanges if needed

Count the money in the register before using it

Education

West Turner, Deshawntown, New York

High School Diploma, Mar. 2016

Skills

Money Handling

Expert

Great communication

Online Orders

Experienced

Stock

Expert

Professional Summary

An English Literature Graduate with a PG Diploma in Journalism, who enjoys writing and is eager to explore more areas in writing. A reliable, trustworthy and flexible individual who can learn new skills easily and execute them swiftly. A confident person with good communication skills, who is keen to obtain new skills and training and have a flexible approach to all work situations, and find it easy to adapt.

Employment history

Customer Service Associate (Level 1), Ullrich and Sons. Chrisfurt, North Dakota

Sep. 2014 – Nov. 2014

The job, a full-time voice process, entailed dealing with PetPlan Pet Insurance Customers from UK, making sales, and clearing their doubts regarding the product. It required fine command over English, and good interpersonal communication skills.

Teacher, Effertz, Hoppe and O'Kon. Kochburgh, Oklahoma

Apr. 2012 – May. 2012

Make A Difference (MAD) is an Indian non-profit organisation, working to ensure better outcomes for children in orphanages and shelters across India. The responsibility involved teaching English to the children from shelters in India who weren’t exposed to good language education.

Education

Luettgen Institute, South Charlette, New Jersey

Post Graduate Diploma, Journalism, Feb. 2019

Hermann Institute, Port Jacinto, Florida

Bachelor of Arts, English Language and Literature, Jan. 2014

Skills

Communication Skills

Experienced

Writing and Content creation

Skillful

Proofreading and Editing

Skillful

Professional Summary

I am always very willing to learn and try new things when it comes to job opportunities. I put a lot of love and dedication into the things that I pursue. I love keeping busy and working in fast paced environments but I can also adapt well if things are slower paced. One thing I always set out to do is make myself and others around me proud for being extremely hard working.

Employment history

Customer Service Associate, Hills-Watsica. New Terrell, North Carolina

May. 2019 – Present

Greet guests, making sure their experience at the store has been great.
Work the cash register and system, scanning all merchandise.
Answer any questions guests may have and recommending products if they are looking for anything in specific.
(Currently mainly working at front registers, garden registers, or lumber registers.)

Crew Member, Russel, Mueller and Kovacek. West Elliotttown, Nebraska

Jun. 2018 – Jul. 2018

Politely greet and welcome guests.
Accurately take front and drive-thru orders.
Coordinate all guest orders and make needed beverages.
Address customer concerns, comments, or complaints.
Help stock shelves and put dry stock away.
Close down store/drive-thru (stock all necessary items and clean all areas). Count cash drawer at the end of all shifts.

Crew Member, Bahringer-Simonis. North Frederickaview, Delaware

Oct. 2016 – Nov. 2016

Wipe down tables during down time and sweep and mop lobby.
Politely greet and welcome guests. Accurately take front and drive-thru orders.
Coordinate all guest orders and make needed beverages.
Address customer concerns, comments, or complaints.
Close down store/drive-thru (stock all necessary items and clean all areas).
Count cash drawer at the end of all shifts.

Crew Member, Smith-Heathcote. Port Mariel, New York

Feb. 2014 – Oct. 2014

Wipe down tables during down time and sweep and mop lobby.
Politely greet and welcome guests.
Accurately take front and drive-thru orders.
Coordinate all guest orders and make needed beverages.
Address customer concerns, comments, or complaints.
Close down store/drive-thru (stock all necessary items and clean all areas).

Education

South Littel, Weissnatstad, Illinois

High School Diploma, General Studies, Apr. 2015

Skills

Teamwork

Expert

Communication

Expert

Suggestive Selling

Experienced

Operating Cash Registers

Expert

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Enthusiastic and ambitious customer service specialist with wide-spread transferable skills in management, sales, and operations. Exceptional ability to connect with people and understand their wants, needs, and desires and delivering legendary service on every interaction.
Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service director role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Sep. 2018 – Present
New Rosia, Massachusetts

Customer service associate, Cole-Walter

Keep areas neat while working and return items to correct locations following demonstrations.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel orders.
Check to ensure that appropriate changes were made to resolve customers’ problems, or obtain details of complaints.
Ring people up for items.
Rent out trucks.
Answer phones
Return items
Suggest specific product purchases to meet customers’ needs.
Work as part of a team of demonstrators to accommodate crowds.
Stock shelves with products.
Use computers to produce signage.
Take photographs of displays or signage.
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

Sep. 2011 – Nov. 2012
West Roxaneport, Alaska

Customer service supervisor, Quigley and Sons

rang people up
sent cashiers to break/lunches
got money for cashiers when needed
Keep areas neat while working and return items to correct locations following demonstrations.
Stock shelves with products.
Use computers to produce signage.
Use computers to produce signage.
Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
Select themes, lighting, colors, or props to be used.

Education

Feb. 2006

High School Diploma

South Witting University – Morarport, Washington

Skills

Leadership

Teamwork

Proficient with customers

Book Keeping

Education

Feb. 2006

High School Diploma

South Witting University – Morarport, Washington

Professional Summary

Kind-hearted, dedicated, and passionate about the patients, are three qualities I have learned to describe myself, through this past year of nursing school. I hope to one day finish with a Masters in Nursing to fulfill my career dreams. I have worked at Walgreens for the past two years, to support myself through school, but would love to work in an area that is more centered around my career desires. A Nurses Assistant would not only allow me to improve my patient assistance skills, but also have me more familiarized with the health care systems. I would greatly appreciate having the opportunity to help others with a job like this.

Employment history

Customer Service Associate, Effertz, Zemlak and Olson. New Vicenteborough, New Mexico

Jun. 2016 – Present

Promote company products, services, and savings plans when appropriate.
Provide employees with guidance in handling difficult or complex problems or in resolving escalated complaints or disputes.
Compound and dispense medications as prescribed by doctors and dentists, by calculating, weighing, measuring, and mixing ingredients, or oversee these activities.
Operate cash register to process cash or credit sales.
Accept prescriptions for filling, gathering and processing necessary information.
Prepare prescription labels by typing or operating a computer and printer.
Answer telephone inquiries, referring callers to pharmacist when necessary.
Greet customers and help them locate merchandise.
Maintain and clean equipment, work areas, or shelves.
Perform clerical tasks, such as filing, compili
Restock storage areas, replenishing items on shelves.
Answer telephones, responding to questions or requests and maintaining prescription records.

Waitress, Zemlak-Hegmann. Darrenborough, Illinois

Apr. 2015 – May. 2015

Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Collect payments from customers.
Write patrons’ food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Prepare checks that itemize and total meal costs and sales taxes.
Take orders from patrons for food or beverages.
Check patrons’ identification to ensure that they meet minimum age requirements for consumption of alcoholic beverages.
Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
Present menus to patrons and answer questions about menu items, making recommendations upon request.
Clean tables or counters after patrons have finished dining.
Roll silverware, set up food stations or set up dining areas to prepare for the next shift or for large parties.
Remove dishes and glasses from tables or counters, take them to kitchen for cleaning.
Perform cleaning duties, such as sweeping and mopping floors, vacuuming carpet, tidying up server station, taking out trash, or checking and cleaning bathroom.

Education

Collins College, East Wilford, Delaware

Associate of Arts, Nursing, Present

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Time Management

Communication

Teamwork

Building Rapport With Patients

Professional Summary

I’m a very hard working,outgoing, responsible worker. I graduated High School and want to graduate college in the nursing field. I’m very fast learner and is quick at it. I’m very dependable, ambitious, & customer-focused leader.
Applicant with 3 years of experience providing exceptional customer service and creating customer- centric environments within big-box stores. Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Talented, personable leader seeking role as a retail customer service manager.

Employment history

Customer Service Associate, Labadie, Hyatt and Welch. South Lidahaven, Nebraska

Nov. 2019 – Present

Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Check to ensure that appropriate changes were made to resolve customers’ problems.

Food & Beverage, Stroman-Predovic. Lindtown, New Hampshire

Oct. 2017 – Nov. 2017

Serve food, beverages, or desserts to customers in such settings as take-out counters of restaurants or lunchrooms, business or industrial establishments, hotel rooms, and cars.
Prepare bills for food, using cash registers, calculators, or adding machines, and accept payment or make change.
Take customers’ orders and write ordered items on tickets, giving ticket stubs to customers when needed to identify filled orders.
Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Cashier, Wyman-Fritsch. New Haburgh, Oregon

May. 2017 – Jun. 2017

Solicit sales of new or additional services or products.
Receive payment by cash, check, credit cards, vouchers, or automatic debits.
Issue receipts, refunds, credits, or change due to customers.
Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.
Greet customers entering establishments.
Calculate total payments received during a time period, and reconcile this with total sales.
Answer customers’ questions, and provide information on procedures or policies.

Cook, Kling-Jenkins. Shieldsmouth, Nevada

Jul. 2016 – Sep. 2016

Maintain sanitation, health, and safety standards in work areas.
Clean food preparation areas, cooking surfaces, and utensils.
Verify that prepared food meets requirements for quality and quantity.
Cook and package batches of food, such as hamburgers and fried chicken, which are prepared to order or kept warm until sold.
Take food and drink orders and receive payment from customers.
Clean, stock, and restock workstations and display cases.
Read food order slips or receive verbal instructions as to food required by patron, and prepare and cook food according to instructions.
Prepare and serve beverages such as coffee and fountain drinks.

Education

North Howell, North Minda, Wisconsin

High School Diploma, Nursing, Feb. 2017

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

Strong Work Ethic

Problem Solver

Positive Attitude

Professional Summary

I am a detail-oriented, attentive woman with five plus years of customer service experience. I pride myself specifically on the short period of time I worked with Kohl’s before being promoted from a level one freight associate to a level three fulfillment supervisor, I believe they really saw my potential in the industry. I feel that I am very out-going and have excellent experience working with all kinds of people as well as increasing the amount of sales within my places of work due to my cheerful attitude.

Employment history

Customer Service Associate, Hartmann Inc. West Matt, Montana

May. 2019 – Present

My job description includes greeting and assisting guests that enter our store, including using the register to check prices or complete transactions with said guests. I close and open my own drawer/safe upon clocking into my shift so I also handle large amounts of money throughout the day. I also have duties that include checking/changing inside and outside trashes and the bathrooms as well as keeping fresh coffee and drinks available for the guests. Another example of my duties is to suggestive-sell such products as our clearance items and/or items that we have special deals on, an example being a guest brings up a Coca-Cola product to purchase and one of the stores weekly deals is to buy a Coca-Cola product and get a free yogurt, so in this case I would suggest the free yogurt to the guest in order to push more product out of the store.

Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.

Freight Associate, Bogisich-Johns. North Ethelyn, Iowa

Dec. 2016 – Jan. 2017

In this position my main focus was to assist in the unloading and merchandising process within the store. I would sort through the merchandise received off of the truck and decide whether it was to be pushed onto the sales floor or sent into the stock room to be back-stocked. Another duty of mine was to assist customers around the store as they were shopping as well as respond as a back-up cashier on the register if needed. As a cashier I was given the responsibility of trying to enlighten our customers on the advantages of having a Target Red Card, which helped me grow in the sense of pushing/suggestively selling a product to others.

Fulfillment Supervisor, Feeney, Bartoletti and Koch. Port Aureliahaven, Tennessee

Nov. 2015 – Mar. 2016

I was hired on as a level one associate, my main duties being to assist with the unloading process of the truck as well as merchandising items onto the sales floor and responding as a back up cashier. Upon my promotion to a level three supervisor(fulfillment supervisor) I was given more responsibilities. I still assisted with the unloading process of the truck but I now was responsible for picking and packing items from the store for online shipment, which gave me more experience working on a computer. I also pulled a lot of the back stock to replenish the merchandise on the sales floor, as well as answered phone calls regarding the ship/from/store process.

Crew Trainer, Botsford LLC. Altenwerthborough, South Dakota

Oct. 2013 – Jul. 2014

In this position I did a lot of work in the different fields throughout the store. I was initially trained as a customer service associate, my main duty was to take and input food orders into the computer for each customer, followed by collecting the food/cutlery items for each order and delivering each bag to the rightful customer. I eventually was trained in the grill which helped to enhance my awareness of those working around me, I now have a great ability to multitask as well as assist multiple people at once. I answered phones when necessary, trained new employees, as well as worked with different registers in order to insure a smooth and speedy fast food experience for each customer.

Education

West Dietrich, Julioport, Maine

High School Diploma, Oct. 2014

Skills

Organizational

Customer Service

Suggestive Selling

Professional Summary

Proactive, friendly customer service specialist dedicated to meeting and exceeding expectations at every interaction. Timely and professional with extraordinary communication skills and ability to build and cultivate relationships to drive business retention. Actively seeking a customer service role where I can utilize my education and experience to add immediate value to an organization.

Employment history

Customer Service Associate (Vodafone), Herzog, Hudson and Murphy. West Shaniquaburgh, Hawaii

Mar. 2018 – May. 2018

Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Confer with customers by telephone to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints.
Answers customers’ technical questions utilizing data and resources provided, escalating up to the Supervisor as necessary.

Customer Representative, Jaskolski-Ritchie. Kreigershire, Oregon

Dec. 2017 – Jan. 2018

Welcomes visitors by greeting them, in person or on the telephone; answering or referring inquiries.
Keep records of customer interactions or transactions, recording details of inquiries, complaints, or comments, as well as actions taken.
Coordinate activities with other supervisory personnel or with other work units or departments.
Hear and resolve complaints from customers or the public.

Technical Sales Agent (H.P), McDermott Inc. Danielport, Maine

Mar. 2017 – Aug. 2017

Close and grow sales through professional communication with existing and potential clients.
Expand market awareness of our products and our industry experience by communicating features and benefits of our products and services effectively.
Identify and resolve client concerns; recommending a course of action to alleviate these concerns in the future.
Maintains and improves quality results by following standards; recommending improved policies and procedures.

Education

Western Idaho College, West Leisa, Montana

Bachelor of Engineering with Honors, Mechanical Engineering, May. 2017

Altenwerth University, North Ediechester, New Jersey

Bachelor of Technology, Mechanical Engineering, Jul. 2015

Summer Training and Projects

Personal Skills

References

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Skills

ANSYS

Solidworks

Microsoft Office

Siebel Vodafone

Andrew Smith

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I am a second-semester freshman here at UIC with a 4.0 GPA, 25 credit hours, and a member of the Honors College. I feel that I am talented and want to use my talents to help others. A research opportunity like this would help me to gain necessary knowledge that I will use later on during school and be a step ahead of my peers. I’ve always been curious as to how the human body works as well as some of the diseases that some people suffer.

Employment history

Nov. 2017 – Present
Moisesfort, Utah

Customer Service Associate, Nitzsche-Zieme

Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
Ringing out customers and attending to their needs
Counting money while making sure to give out the correct amount of change

Aug. 2016 – Sep. 2016
West Rudolphtown, Minnesota

Busboy, Swift, Moen and Abernathy

Monitor compliance with health and fire regulations regarding food preparation and serving, and building maintenance in lodging and dining facilities.
Cleaning tables and organizing the restaurant

Education

Present

Bachelor of Science: Biology

East Sauer College – West Marionton, Iowa

Jun. 2018

High School Diploma

West Lind – Lake Syreeta, Indiana

Skills

Money handling

Experienced

Communication

Skillful

Organized

Experienced

Reliable

Experienced

Professional Summary

Recently graduated, multidisciplinary Engineer with excellent problem-solving abilities and process-thinking skills. Strong technical and methodical aptitude with an innate ability to analyse problems and devise creative solutions. Effective communicator who builds positive, cohesive relationships with all levels of staff, eager to put my extensive studies to practical, applied use.

Employment history

Case Manager, McCullough and Sons. Aftonberg, Washington

Jan. 2019 – Present

Establishing and maintaining effective relationships with key stakeholders.
Holding the knowledge of the recalls in the vehicle and providing assistance to the stakeholders whose vehicles are affected.
Taking complaints from the stakeholders and doing investigation of the complaint,liaising with dealership to get the background of the vehicle and lodging a case according to stakeholders demand.
Liaising with internal department to get the outcome on the stakeholder’s complaint and delivering it to the stakeholder.
To monitor and respond to all changes in client requirements, responding according to agreed expectations and providing prompt feedback to relevant contacts.
To liaise with and develop positive working relationships with other professionals and agencies in the area, participating in relevant case.

Customer Service Associate (Vodafone), Shanahan and Sons. Bridgetteport, Nebraska

May. 2018 – Jun. 2018

Resolve customer complaints or answer customers’ questions regarding policies and procedures.
Evaluates telemarketing approaches by rating effectiveness of telemarketing service representatives; providing quality ratings; identifying training needs.
Ensure service delivered to our customers meets contractual Key Performance Indicator (‘KPIs’)
Clarify customer requirements; probe for understanding, use decision-support tools and resources to appropriately provide resolution to the customer.
Answers customers’ technical questions utilizing data and resources provided, escalating up to the Supervisor as necessary.

Junior Quality Control Engineer, Hackett-Christiansen. Hermannchester, Arizona

Nov. 2017 – Dec. 2017

Provide feedback to design engineers on customer problems or needs.
Prepare daily quality Line inspection report based on given engineering specification and drawings of brakes.
Daily analysis of reworks and rejections and reporting to the Quality Manager.
Recommend design modifications to eliminate machine or system malfunctions.
Maintain technical competency, technical knowledge of current and new products, remain current in technology and changes in the industry.

Asst. Visual Inspection Engineer, Koss-Upton. Missmouth, Utah

Jun. 2015 – Aug. 2015

Record test data, applying statistical quality control procedures.
Review product designs for manufacturability or completeness.
Performed all daily inspections, test and characters necessary to the quality of manufacturing fasteners required as per the drawings and specifications
Maintains measurement equipment by following; operating instructions, cleaning, calibrating and calling for repairs.

Education

Weber Academy, Arnoldochester, New York

Bachelor of Engineering with Honors, Mechanical Engineering, Apr. 2017

Southern Hodkiewicz University, Hectorport, Delaware

Bachelor of Technology, Mechanical Engineering, Jan. 2015

Summer Training and Projects

Personal Skills

References

Personal info

Phone:

(000) 000-0000

Email:

[email protected]

Address:

287 Custer Street, Hopewell, PA 00000

Languages

English

Hindi

Skills

SAP

Autodesk Inventor

ANSYS

Solidwork

Microsoft Office

Professional Summary

Graduate outfitted with a Bachelor of Engineering.
Visionary, results-driven, highly-ethical, Superb ability to succeed in challenging, high-pressure, deadline-driven environments. Adaptable, open-minded, detail-oriented with exceptional organization and communication skills with the drive to exceed expectations on every assignment.

Employment history

Customer Service Associate, Tromp and Sons. Jastfort, Minnesota

Oct. 2018 – Nov. 2018

Managed a high-volume of workload within a commitment-driven environment.
Resolve an average 200 inquiries in any given week.
Consistently met performance benchmarks in all areas (speed, accuracy and volume).
Calm angry callers, repair trust, locate resources for problem resolution and design best-option solutions.

Manufacturer and Marketing Executive, Daniel Group. Quinntown, Rhode Island

Sep. 2016 – Nov. 2017

Assemble parts or units, and position, align, and fasten units to assemblies, subassemblies, or frames, using hand tools and power tools.
Identify, develop, or evaluate marketing strategy, based on knowledge of establishment objectives, market characteristics, and cost and markup factors.
Inspect, test, and adjust completed units to ensure that units meet specifications, tolerances, and customer order requirements.
Initiate market research studies or analyze their findings.
Consult with buying personnel to gain advice regarding the types of products or services expected to be in demand.

Education

North Sipes, Jerrellhaven, Wyoming

B.E., Petrochemical Engineer, Mar. 2014

Dach College, Mayerland, Florida

Maharashtra State Board, May. 2008

Eastern McClure College, North Charolette, New Hampshire

Maharashtra State Board, Jun. 2006

Skills

Business communication with convincing skills

Artistic and creative

Active listening skills

Courteous demeanor

Energetic work attitude

Multi-tasking

Project management

Critical Thinking

Analytical skills

Leadership skills

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Andrew Smith

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Andrew Smith

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Andrew Smith

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Hobbies & Interests

Languages

Skills

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Andrew Smith