4e9696ce-a5e3-4844-9a15-84ebf39821a5

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Applicant with over 3 years of experience providing exceptional customer service and creating customer-centric environments within stores.  Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising.  Talented and personable seeking role as a retail customer service assistant. Currently have two small children and am seeking some evening work

Employment history

Oct. 2017 – Present
East Germaine, Connecticut
Customer service assistant, DuBuque and Sons

  • Cash register and money/EFTPOS handling
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Suggest specific product purchases to meet customers’ needs.
  • Stock shelves with products.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.

Aug. 2015 – Nov. 2016
South Maynardtown, Minnesota
Senior property manager/office manager, Brakus Inc

  • Inspect grounds, facilities, and equipment routinely to determine necessity of repairs or maintenance.
  • Investigate complaints, disturbances and violations and resolve problems following management rules and regulations.
  • Maintain records of sales, rental or usage activity, special permits issued, maintenance and operating costs, or property availability.
  • Direct and coordinate the activities of staff and contract personnel and evaluate their performance.
  • Clean common areas, change light bulbs, and make minor property repairs.
  • Meet with clients to negotiate management and service contracts, determine priorities, and discuss the financial and operational status of properties.

Nov. 2010 – Mar. 2012
Balistreriburgh, Massachusetts
Reception/Administration, Pfannerstill, Gutkowski and Mann

  • Perform clerical duties such as typing, proofreading, and sorting mail.
  • Resolve customer complaints or answer customers’ questions regarding policies and procedures.
  • Supervise the work of office, administrative, or customer service employees to ensure adherence to quality standards, deadlines, and proper procedures, correcting errors or problems.
  • Implement corporate or departmental policies, procedures, and service standards in conjunction with management.
  • Develop or update procedures, policies, or standards.
  • Make recommendations to management concerning such issues as staffing decisions or procedural changes.
  • Arrange for necessary maintenance or repair work.
  • Count money and make bank deposits.
  • Order and purchase equipment and supplies.

Education

Apr. 2003
Hospitality

  • Eastern Beahan – West Mitchville, Florida

Jun. 2000
  • Southern North Dakota University – Whitefurt, Oklahoma

Skills

Exceptional Customer Service

Client Problem Solving

Cash handling

3e5b055b-070f-48d6-8379-b4090480298d

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

“An enthusiastic professional individual who is seeking a new challenging career after many years of being in the hospitality industry. I am a hardworking individual who strives to achieve the best in all areas, and I am always eager to learn new skills and advance my career.  I am keen to build upon my knowledge and continue to learn within this sector. As a self-motivated individual, I am keen to follow my dream within your organization.“

Employment history

Customer Service Assistant (CSA), Lesch Inc. Lake Lutherport, Rhode Island
Jul. 2016 – Sep. 2016
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Inspect passenger tickets to verify information and obtain destination information.
  • Involve in checking passengers’ identification, accepting and tagging baggage and printing boarding passes for passengers as they check in. 
  • Determine special assistance needs of passengers such as small children, the elder or disabled persons.
  • Greet Passenger  boarding aircraft and direct them to assigned seats
  • Assist passengers entering or disembarking the aircraft
  • Announce flight delays and descent preparations.
  • Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival times or schedules.
  • Prepare passenger manifest.
  • Liasion with GHA.
  • Building a positive working relationship with various airport authorities and airlines staff to ensure smooth service can be provided, along with the day to day operational activities on required basis.
  • Managing marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned.

CARGO AGENT, Kozey-White. Lake Maricelaview, Kentucky
Sep. 2015 – Oct. 2015
  • Estimate freight or postal rates and record shipment costs and weights.
  •  Route inbound outbound air freight shipment to their destinations.
  •  Take telephone orders from customers and arranges for pickup of freight delivery to loading platform.
  • Assemble cargo according to their destination.
  • Weight items determine cost, using rate book.
  • Itemize charges, prepare freight bills and accept payments
  • Prepare manifest to accompany shipment 
  • Notify shippers of delay in departure of shipments 
  • Track delivery progress of shipments. 

Assitance Trekking Guide, Lang-Jones. Angilatown, Nevada
Feb. 2013 – Jun. 2013
  • Plan tour itineraries, applying knowledge of travel routes and destination sites. 
  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
  • Lead individuals or groups to trek site locations and describe points of interest.
  •  Verify amounts and quality of equipment prior to trekking. 
  • Give advice on sightseeing and shopping 
  • Administer first aid to injured group participants. 
  • Set up camps, and prepare meals for tour group members.
  • Sell or rent equipment, clothing, and supplies related to trekking.

General Service Department, Bailey, Robel and Bruen. South Ginoburgh, Mississippi
Mar. 2012 – Apr. 2012
  • Receiving and dispatching telex message to the related department.
  • Handling telephone calls.
  • Faxing message to different destination of Nepal Airline
  • Strong knowledge of scheduling processes
  • Filing & Recording all the information of message and airline queries

Education

North Cassin Academy, Bogisichbury, Indiana
BBHM+MITHM, International Tourism & Hotel Managnment, Present

Eastern Hilll Institute, Lake Suzannaton, Idaho
Bachelor of Travel and Tourism Managnment, Travel & Tourism Managnment, Dec. 2013

West Homenick Institute, Joyshire, Indiana
+2 (H.S.E.B), Managnment, Feb. 2010

Legros University, Adellburgh, Maine
School Leaving Certificate (S.L.C), Nov. 2008

Training

Highlights of Qualifications & Strength

Accomplishments

REFERENCES

Languages

English

Hindi

Nepali

Skills

Team Player

Communication Skill

Planning and Organizing

Problem Solving

78387189-7e8b-48f1-b765-f256cef3fdb2

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

I am currently a year 10 student looking for an opportunity to demonstrate and further develop my customer service skills. 

My friendly and energetic personality, balanced by my respectful and responsible approach to my work enables me to work efficiently and cooperatively as a team member.

Whilst I am dedicated to my academics, I also love all things fashion and have a keen eye for current trends.

Employment history

Customer Service Assistant, Deckow LLC. New Laniland, Oregon
Oct. 2016 – Dec. 2016
  • Attentive listening and communication skills in receiving orders and assisting in any incoming enquiries 
  • High degree of critical time efficiency and organisation 
  • A sensitive approach to ensuring optimal customer service
  • Collaborative teamwork including effective communication and support
  • Passionate ‘customer centred’ service 

Retail Assistant, Shields-Tremblay. Buckridgetown, Montana
Mar. 2015 – Apr. 2015
  • Orchestration of  display and visual merchandising 
  • Provide great customer service 
  • Collaborative teamwork including effective communication and support
  • Passionate ‘customer centred’ service 
  • Professional and authentic representation of the brand

Education

West Hills, South Kirbymouth, Kansas

Accomplishments

Interests

Reference

Skills

Work Ethic

Customer Service

Time Management Abilities

Organisation Skills

Team Work Abilities

Problem Solving Skills

Communication Skills

61efa2c8-8e3f-42d4-8ef8-d30d363694e9

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

 A confident, self motivated individual with plenty of drive and commitment, who gives 100% to any task undertaken and experienced to working to tight deadlines. A flexible individual who is able to meet the demands of the business. Highly organised and efficient with a thorough and precise approach to tasks. Able to boast excellent communication skills. An individual who is able to work within a team environment as well as working individually.

Employment history

Sales assistant, Smitham and Sons. New Mailemouth, Kentucky
Oct. 2018 – Present
  • Demonstrated use and care of merchandise.
  • Greeted customers and ascertained customers’ needs.
  • Answered questions regarding the store and its merchandise.
  • Stocked shelves and supplies and organised displays.
  • Organised racks and shelves to maintain the visual appeal of the store.
  • Developed positive customer relationships through friendly greetings and excellent service.
  • Worked in the fitting rooms and fulfilled customers needs​

Customer service assistant, Frami, Little and Funk. Lynchborough, Maine
Handing out leaflets to members of the public in a well mannered approach. 
Having good communication skills. 
Approaching customers in a friendly and polite way. 
Advertising and promoting an app for the company. 

Education

Eastern Lubowitz, South Missy, New Jersey
A levels, Present

Eastern West Virginia Institute, West Nicolas, Pennsylvania
GCSE, Mar. 2016

Skills

Strong verbal communication

Customer service orientated

Sales experience

Extremely organised

Working within a team and individually

Friendly demeanour

9c9d6aa3-17e6-417a-8af1-e7a5c309d601

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

Applicant with 3 years of experience providing exceptional customer service.Competent, dependable professional equipped with basic selling skills, in-depth knowledge of business and retail operations and merchandising. Experience performing cash register functions, bagging Products and managing displays. Passionate about delivering high-levels of customer service and maintaining a safe, well-organized working and shopping environment.

Employment history

Dec. 2016 – Present
West Christenbury, Pennsylvania
Ladieswear Manger/Customer Serivce Assiant, Stanton-Erdman

On a daily basis I work with customers of all ages, religions, nationalities and genders. I treat each and everyone one with the upmost respect and citrusy. I also deal with conflict between customers or customer and product  and resolve it in the way the policy is written and making sure the customers leaves the store happy and satisfied with service. At target, I also work in a team to break down pallets and to help other team members in their department if needed. I also work with computer software and new tills, I answers phones and answer questions which customers have asked . As A department manger I receive stock and move stock though out my department flowing the latest fashion trends.    

  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Work as part of a team of demonstrators to accommodate large crowds.
  • Wear costumes or sign boards and walk in public to promote merchandise, services, or events.
  • Stock shelves with products.
  • Use computers to produce signage.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Dress mannequins for displays.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.

Jul. 2017 – Aug. 2017
South Rhondahaven, Oklahoma
Dance Coach, Johnson-Becker

  • Dealing with children and conflict 
  • Problem solving 
  • Responsible for children’s safety 
  • Keeping children active
  • Dealing with adult conflict 
  • Perform general administrative tasks, such as taking attendance, editing internal paperwork, and making phone calls.
  • Creative thinking
  • Maintain a safe play environment.
  • Communicate with children’s parents or guardians about daily activities, behaviours, and related issues.
  • Support children’s emotional and social development, encouraging understanding of others and positive self-concepts.

May. 2017 – Jun. 2017
Montyburgh, New Mexico
Customer Service Assistant, Boyer, Yost and Senger

  • Dealing with customers and conflict 
  • Working productively with others 
  • Working with different programs receiving stock and adjusting stock 
  • Demonstrate or explain products, methods, or services to persuade customers to purchase products or use services.
  • Provide product samples, coupons, informational brochures, or other incentives to persuade people to buy products.
  • Keep areas neat while working and return items to correct locations following demonstrations.
  • Set up and arrange displays or demonstration areas to attract the attention of prospective customers.
  • Work as part of a team of demonstrators to accommodate large crowds.
  • Stock shelves with products.
  • Use computers to produce signage.
  • Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor.
  • Dress mannequins for displays.
  • Change or rotate window displays, interior display areas, or signage to reflect changes in inventory or promotion.

May. 2014 – Aug. 2014
North Ryanland, Wisconsin
Cashier/Cleaner, Botsford-Hansen

  • Decorate baked goods, such as cakes or pastries.
  • Order or receive supplies or equipment.
  • Operate slicing or wrapping machines.
  • Check temperatures of freezers, refrigerators, or heating equipment to ensure proper functioning.
  • Clean service or seating areas.
  • Receive and process customer payments.
  • Set up or restock product displays.
  • Slice fruits, vegetables, desserts, or meats for use in food service.
  • Take customer orders and convey them to other employees for preparation.
  • Take out garbage.
  • Wrap, label, or date food items for sale.
  • Clean or sanitize work areas, utensils, or equipment.
  • Perform cleaning duties such as sweeping, mopping, and washing dishes, to keep equipment and facilities sanitary.

Education

Sep. 2016
High School Diploma

  • Kassulke Academy – West Ivanborough, Missouri

Skills

Able to multitask
Skillful

Quick Learner
Experienced

skilled at text messaging
Experienced

Time management
Skillful

Microsoft Excel
Skillful

Microsoft Outlook
Experienced

Microsoft Publisher
Skillful

Microsoft Powerpoint
Experienced

Mircosoft Word
Experienced

CashFlow Manger
Beginner

Referee

84107a61-8383-4a08-952b-f4960a1fa1ba

Andrew Smith

287 Custer Street, Hopewell, PA 00000
andrew_smith@example.com
(000) 000-0000

Professional Summary

Sales and marketing with in-depth knowledge and experience OJT as a customer service assistant.  Independent representative responsible for generating leads, conducting follow-ups. Outgoing, enthusiastic with good communication skills and strong ability to identify, develop, and cultivate strategic relationships.  Motivated and eager to utilize skills gained through experience to join a reputable, growth-oriented company.

Employment history

Customer Service Assistant, Murazik and Sons. Brekkemouth, Wyoming
Jan. 2019 – Feb. 2019
  • Listen to customer requests, referring to alphabetical or geographical directories to answer questions and provide telephone information.
  • Provide assistance for customers with special billing requests.
  • Update directory information.

Encoder/OJT, Bode, Stiedemann and Halvorson. East Bennett, New Hampshire
Jun. 2018 – Oct. 2018
  • Clean and maintain tools, test equipment.
  • Designate cables available for use.
  • Note differences in wire and cable colors so that work can be performed correctly.
  • Encode files and documents and filing of vouchers.

Education

Western Mississippi College, Windlershire, Louisiana
Bachelor of Science, Computer Technology, Nov. 2019

Skills

Team Communication
Experienced

Quality Assurance
Beginner

Troubleshooting
Experienced

Software Testing
Beginner

Marketing
Experienced

Customer Service
Experienced

e0bb3bb8-92e1-4387-8016-be2048741f47

Andrew Smith


Phone:

(000) 000-0000

Email:

andrew_smith@example.com

Address:

287 Custer Street, Hopewell, PA 00000

Professional Summary

I was born in Durban, South Africa in February 1999. In October of 2011 my family and I moved to Sydney Australia where I attended Killara High School and graduated year 12 in November of 2016. 

My favourite subjects in school were Design & Technology as well as Automotive because I enjoy thinking outside of the box as well as doing hands on work.

I have recently received my forklift licence for compilation my high risk work course and I am currently seeking a role in which I can utilise my newly obtained qualification. 

I consider myself to be a very loyal and hard working person with commendable people skills . I am always punctual and I easily adapt to change. I am always keen to take on a new challenge no matter how hard it may seem. 

Employment history

Jun. 2014 – Jan. 2016
Torphyville, Nebraska
Customer Service Assistant, Wolf-Kiehn

Key Responsibilities Included: 

  • General customer service
  • Cash handling
  • Store supervision
  • Work flow management
  • General store maintenance

Jul. 2012 – Apr. 2013
New Danialborough, Hawaii
Store Assistant, Bode, Rohan and Beier

Key Responsibilities Included: 

  • General customer service
  • Store maintenance
  • Other ad hoc duties

Education

Jan. 2016
High School Diploma

  • The Kerluke Institute – Gwynethbury, Michigan

Skills

Forklift Operator
Beginner

Microsoft Office
Skillful

Ability to Work Under Pressure
Experienced

Time Management
Experienced

69ab24d8-37a7-4e04-8f3e-e1dda2c138cd

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

“An enthusiastic professional individual who is seeking a new challenging career after many years of being in the hospitality industry. I am a hardworking individual who strives to achieve the best in all areas, and I am always eager to learn new skills and advance my career.  I am keen to build upon my knowledge and continue to learn within this sector. As a self-motivated individual, I am keen to follow my dream within your organization.“

Employment history

Customer Service Assistant (CSA), Watsica and Sons. Bartonbury, Hawaii
Jul. 2016 – Oct. 2016
  • Attend preflight briefings concerning weather, altitudes, routes, emergency procedures, crew coordination, lengths of flights, food and beverage services offered, and numbers of passengers.
  • Inspect passenger tickets to verify information and obtain destination information.
  • Involve in checking passengers’ identification, accepting and tagging baggage and printing boarding passes for passengers as they check in. 
  • Determine special assistance needs of passengers such as small children, the elder or disabled persons.
  • Greet Passenger  boarding aircraft and direct them to assigned seats
  • Assist passengers entering or disembarking the aircraft
  • Announce flight delays and descent preparations.
  • Answer passengers’ questions about flights, aircraft, weather, travel routes and services, arrival times or schedules.
  • Prepare passenger manifest.
  • Liasion with GHA.
  • Building a positive working relationship with various airport authorities and airlines staff to ensure smooth service can be provided, along with the day to day operational activities on required basis.
  • Managing marshaling aircraft, loading/unloading and sorting freight and baggage, servicing the aircraft, assisting with pushback and towing, deicing and other duties as assigned.

CARGO AGENT, Hamill-Wintheiser. New Rickiehaven, Alaska
Nov. 2015 – Dec. 2015
  • Estimate freight or postal rates and record shipment costs and weights.
  •  Route inbound outbound air freight shipment to their destinations.
  •  Take telephone orders from customers and arranges for pickup of freight delivery to loading platform.
  • Assemble cargo according to their destination.
  • Weight items determine cost, using rate book.
  • Itemize charges, prepare freight bills and accept payments
  • Prepare manifest to accompany shipment 
  • Notify shippers of delay in departure of shipments 
  • Track delivery progress of shipments. 

Assitance Trekking Guide, Brekke Inc. Thurmanside, Illinois
May. 2013 – Mar. 2014
  • Plan tour itineraries, applying knowledge of travel routes and destination sites. 
  • Arrange for tour or expedition details such as accommodations, transportation, equipment, and the availability of medical personnel.
  • Lead individuals or groups to trek site locations and describe points of interest.
  •  Verify amounts and quality of equipment prior to trekking. 
  • Give advice on sightseeing and shopping 
  • Administer first aid to injured group participants. 
  • Set up camps, and prepare meals for tour group members.
  • Sell or rent equipment, clothing, and supplies related to trekking.

General Service Department, Mante, Schmidt and Kling. Robertberg, Idaho
Feb. 2012 – Apr. 2012
  • Receiving and dispatching telex message to the related department.
  • Handling telephone calls.
  • Faxing message to different destination of Nepal Airline
  • Strong knowledge of scheduling processes
  • Filing & Recording all the information of message and airline queries

Education

Western Haag Institute, East Brittney, Wyoming
BBHM+MITHM, International Tourism & Hotel Managnment, Present

Southern O'Keefe College, East Eugenashire, Washington
Bachelor of Travel and Tourism Managnment, Travel & Tourism Managnment, Feb. 2013

Lang Institute, Hilmaport, Delaware
+2 (H.S.E.B), Managnment, Jul. 2010

West O'Keefe College, Port Sonnyview, South Carolina
School Leaving Certificate (S.L.C), Jul. 2008

Training

Highlights of Qualifications & Strength

Accomplishments

REFERENCES

Languages

English

Hindi

Nepali

Skills

Problem Solving

Team Player

Communication Skill

Planning and Organizing

58a6fc0c-9fe0-49d8-9f16-abf717633bc7

Andrew Smith


287 Custer Street, Hopewell, PA 00000

andrew_smith@example.com

(000) 000-0000

Professional Summary

Recent High School Graduate seeking a retail job opportunity over Christmas that can be carried over throughout university study. Experienced in Retail and Hospitality, having worked for a small supermarket chain and a large-scale fast food provider, in addition to casual clerical and packing roles. In addition to this experience and training, I am motivated and eager to continue up-skilling to elevate my skills.

Employment history

Customer Service Assistant, Medhurst, Trantow and Ruecker. Donnellberg, Washington
Aug. 2016 – Dec. 2016
Retail Responsibilities:
  • Serve customers at checkout, using an advanced POS system with EFTPOS technology
  • Assist customers with any inquiries, and direct them towards the location of products
  • Assist with general store duties, such as shelf and product replenishment

In-Store Assistant, Kovacek Group. South Dorseyview, North Carolina
Mar. 2016 – Aug. 2016
Customer Service responsibilities:
  • Meet and greet customers on the phone and in person
  • Take customer orders using POS system
  • Attending to customer concerns
  • Upselling
  • Processing payments both cash and EFTPOS
Pizza Maker responsibilities:
  • Preparing a variety of pizzas and other food items
  • Hygiene and food safety
  • General cleaning duties

Education

West Hayes Academy, O'Haraland, Virginia
High School Diploma, Jun. 2018

Western Sanford Institute, South Gearldineshire, Montana
Responsible Service of Alcohol Certificate, Mar. 2018

Skills

Customer Service

Retail

Customer Assistance

customer service assistant

  • Outstanding knowledge of restaurant health and safety practices Arranged and prepared food ingredients for line cooks on a daily basis. Maintained a clean and neat workspace at all times. Provided various forms of assistance to host as required.

customer service assistant

  •  Serving customers
  • POS use 
  • Training new staff. 
  • Ensure customer satisfaction by communicating positively in a professional manner

customer service assistant/cashier

  • Operating tills and monitoring money
  • Selling lotto, magazines, newspapers and gifts ware
  • Training other employees 
  • Simple post office jobs such as paying bills and scanning parcels 

customer service assistant

  • Providing a high level of customer service in a fast paced working environment
  • Register and drive-thru sales
  • Extensive cleaning
  • Assembling and disassembling equipment
  • Filling stock and equipment

customer service assistant

  • 4 months as bagger and 3 months as cashier.
  • Assist customers with grocery
  • Provide kind customer service
  • Comply with customer needs
  • Complete scanning and bagging of large orders in timely manner.

customer service assistant

  • Arranging Services to Customer
  • Taking payment and issuing refunds
  • Handling inquiries
  • Tidying up at the end of shift
  • Answering customer enquiries or passing them on to the appropriate department.

customer service assistant

  • Demonstrating and explaining products, methods, or services to persuade customers to purchase products or use services.
  • Monitor automated systems for placing collect calls and intervene for callers needing assistance. 
  • Provide information and advice to customers and consumers about MCP products, both locally and internationally. 
  • Provide assistance to all repairs and warranties enquiries and manage claims in a timely and professional manner as per defined KPI’s.

customer service assistant

  • Customers are provided correct information relating to their order status, pricing, deals/promotions and product availability.
  • Assist with the daily sales administration for the International Sales & Business Development Manager.
  • Ensure all export orders are processed in a timely manner and are managed through the MCP system – from order receipt to delivery to International customers
  • Manage the input & tracking of all International sales orders
  • Manage the input & tracking of New Zealand sales orders
  • Manage promotional orders and abnormal demand, communicating with the purchasing/warehouse teams to ensure DIFOT
  • Filing of orders and correspondence

customer service assistant

  • Handles customers concerns, inquiries and orders.
  • Assists Cashiers and Baggers.
  • Responsible of disseminating monthly promos.
  • Assisted Metroplex customers with their product-related queries and issues.

customer service assistant

  • Plan and arrange displays to entice and appeal to customers. Change displays and signage to reflect changes in inventory or promotion.
  • Plan and run in-store competitions.
  • Use computers and RF devices to produce tickets and signage, along with general customer stock inquiries.
  • Stock shelves and fridges with products. Along side organizing pick up and delivery orders.
  • Manage monies from sales, along with counting of tills at end of day.
  • Member of the stores safety team, ensuring safety measures are in place and followed.
  • Ensuring paperwork is signed and filled to correct locations both paper and digital.

customer service assistant/duty manager

  • Ability to operate registers
  • Assisted customers with enquiries about products
  • Cash management: counting the tills and making bank deposits
  • Receipting deliveries
  • Ability to open and close the store without supervision

customer service assistant

  • OPENING ACCOUNT
  • MANAGING MAILBOXES
  • CLIENTS PROSPECTION 
  • MANAGEMENT OF PAYMENTS CARD AND CHEQUE BOOKS

customer service assistant

  • Assistance in making End-of-the-day Sale and depositing.
  • Process Money Transfer such as GCash & Smart Money
  • Selling prepaid products such as, load cards, mobile wifi and sim cards.
  • Ensure all customers standard operating procedures are followed and updated in the DLSOP.

customer service assistant

  • Ensure smooth and timely freight process flow.
  • Ensure accurate and timely data entry into our operating system.
  • Track and trace Air Import files as required. This can be either internally via exp.o or externally via airline websites or by telephone to airline offices.
  • Ensure timely delivery of freight to customers for Import shipments.
  • Ensure documents are timely sent to customer or broker for customs purposes.
  • Interact with our customers in arranging their international shipments, meeting customer service standards.
  • Understand department process flow, constantly looking for areas of improved efficiency.

customer service assistant

  • Attentive listening and communication skills in receiving orders and assisting in any incoming enquiries
  • High degree of critical time efficiency and organisation
  • Passionate ‘customer centred’ service
  • Process Bills payment transactions 

customer service assistant

  • Confer with customers by telephone and at the front counter to provide information about products or services, take and enter orders, and follow up on orders and enquiries.
  • Coordinate and perform activities associated with shipping, receiving, distribution, and transportation.
  • Resolve customer complaints and answer customers’ questions regarding policies and procedures.
  • Monitor inventory levels and make purchase orders.

customer service assistant

  • Operated a cash register for cash, cheque and credit card transactions. 
  • Politely and optimistically assisted customers in person and telephone.
  • Maintained cleanliness and presentation in stock room and store front.
  • Answer the phone for the aquatic and fitness centre.

customer service assistant

  • Responsible for handling front office and administration duties, including offering information and advice to clients signing insurance policies
  • Ensure that policy requirements are fulfilled, including any necessary documents and the completion of appropriate forms
  • Processed policies and prepared documents for underwriting 
  • Perform administrative tasks, such as maintaining records and handling policy renewals.the entire policy issue area
  • Recommended claim actions and updating insurance records 

senior customer service assistant

  • Manages schedule and coordinate meetings and appointments and prepare minutes • Maintain office calendar 
  • Maintains employee files and records, including timesheets and leave reports 
  • Receive, reply and forward incoming and outgoing mail. Compose and send routine acknowledgments or selects simple form letters in response to routine inquiries 
  • Act as receptionist, answer written and verbal inquiries/ requests, receive telephone and personal calls and routine them to proper employees. Take messages and provide to appropriate employee 
  • Gather material, obtain documents and background information for reports and other purposes in accordance with specific instructions. Ensure confidentiality of information

customer service assistant

  • Greet customer & clarify customers questions 
  • Have a good customership with customer
  • Assist customer accord the problem 
  • Give the solutions to their problem 

customer service assistant

  • To maintain the NUMBER ONE AIRPORT RETAILER position in Malaysia by providing a wide range of products through outlets in major Malaysian Airports at competitive prices supported by good customer service.
  •  Assure zero complaint from customer throughout the year.
  • Receive favorable responses from delighted and satisfied  customers.
  • Always be ready the moment customer walks in and give all the best service. 
  •  Increase sales by serving as many customer as I can through provide quick service and minimize customer’s waiting time.